Microsoft već godinama nije ažurirao Windows Media Player , ali je još uvijek prisutan u sustavu Windows 10^{(it’s still around in Windows 10)} i jednako je brz, fluidan i brz kao i uvijek. Ipak, nije bez problema. Ponekad možete završiti s porukom o pogrešci " Windows Media Player ne može reproducirati datoteku" dok pokušavate reproducirati audio ili video datoteku.^{(Windows Media Player)}

Obično se to događa kada Windows Media Player nema kodeke potrebne za dekodiranje određenih vrsta medijskih datoteka^{(codecs required to decode specific media file types)} . Nekoliko drugih razloga, poput zastarjelih kodeka i zastarjelih hardverskih upravljačkih programa, također može uzrokovati probleme. Savjeti za rješavanje problema koji slijede trebali bi vam pomoći da popravite pogrešku " Windows Media Player ne može reproducirati datoteku".

1. Automatski preuzmite kodeke

Windows Media Player podržava širok raspon audio i video formata, ali ćete na kraju naići na vrstu datoteke koja nije podržana. To možete popraviti tako da konfigurirate program da automatski preuzima relevantne kodeke.

1. Otvorite izbornik Alati^{(Tools )} u Windows Media Playeru—pritisnite Ctrl + M ako ne vidite traku izbornika. Zatim odaberite Opcije^(Options) .

2. U dijaloškom okviru Opcije odaberite karticu ^(Options)Player i potvrdite okvir pored Automatsko preuzimanje kodeka^{(Download Codecs Automatically)} .

Napomena:^(Note:) Ako ne možete pronaći Automatsko preuzimanje kodeka^{(Download Codecs Automatically)} na kartici Player , prijeđite na sljedeći popravak.

3. Odaberite Primijeni^{(Apply )} i OK za spremanje promjena. 

Pokušajte reproducirati medijsku datoteku koja je uzrokovala pogrešku " Windows Media Player ne može reproducirati datoteku".

2. Instalirajte kodeke zasebno

Ako omogućavanje Automatskog preuzimanja kodeka^{(Download Codecs Automatically)} nije pomoglo (ili ako ga niste mogli pronaći na popisu u opcijama Windows Media Playera^{(Windows Media Player Options)} ), tada morate ručno instalirati potrebne medijske kodeke. 

Najbolji način da to učinite je da instalirate K-Lite Codec Pack . Potpuno je besplatan i dodaje kodeke za većinu audio i video formata. Također će ažurirati sve zastarjele medijske dekodere na vašem računalu.

1. Preuzmite K-Lite Codec Pack . Postoje četiri verzije — Basic , Standard , Full i Mega . Osnovna ili^(Basic) standardna verzija trebala^(Standard) bi biti dovoljno dobra.

2. Pokrenite instalacijski program  K-Lite Codec Pack .

3. Zadržite zadane odabire dok se krećete kroz postavljanje K-Lite kodeka^{(K-Lite Codec)} . Međutim, kada naiđete na zaslon Postavke instalacije^{(Installation Preferences)} , postavite Windows Media Player kao Preferirani video player^{(Preferred video player )} i Preferirani audio player^{(Preferred audio player)} .

Kada završite s instalacijom K-Lite Codec Pack- a, ponovno pokrenite računalo i pokušajte reproducirati datoteku. Najvjerojatnije bi se trebao otvoriti bez poruke o pogrešci " Windows Media Player ne može reproducirati datoteku".^{(Windows Media Player)}

Ako imate problema s instalacijom K-Lite Codec Pack- a, umjesto toga isprobajte Combined Community Codec Pack ili Media Player Codec Pack .

3. Postavite ispravan audio uređaj

Ponekad ćete vidjeti pogrešku " Windows Media Player ne može reproducirati datoteku" ako Windows Media Player koristi pogrešan audio izlazni uređaj. To možete isključiti tako da uđete u WMP opcije^(Options) .

1. Otvorite izbornik Alati^{(Tools )} u Windows Media Playeru^{(Windows Media Player)} . Zatim odaberite Opcije^(Options) .

2. Prijeđite na karticu Uređaji^{(Devices )} .

3. U odjeljku Uređaji^(Devices) odaberite Zvučnici^{(Speakers )} i odaberite gumb  Svojstva .^{(Properties )}

4. Odaberite isti uređaj za reprodukciju kao onaj koji vidite kada odaberete ikonu zvučnika^{(Speaker )} na traci sustava.

5. Odaberite Primijeni^{(Apply )} i OK za spremanje promjena.

Pokušajte reproducirati audio ili video datoteku i provjerite je li to pomoglo.

4. Ažurirajte audio i video upravljačke programe

Zastarjeli audio i video upravljački programi mogu stvoriti razne probleme tijekom reprodukcije glazbe i video datoteka u Windows Media Playeru^{(Windows Media Player)} i drugim multimedijskim playerima općenito. Ako se i dalje javlja pogreška " Windows Media Player ne može reproducirati datoteku", pokušajte ih ažurirati.

Ažurirajte audio upravljačke programe^{(Update Audio Drivers)}

1. Desnom tipkom miša kliknite izbornik Start i odaberite Upravitelj uređaja^{(Device Manager)} .

2. Proširite odjeljak Kontroleri zvuka, videa i igara^{(Sound, video and game controllers)} .

3. Desnom tipkom miša kliknite audio uređaj i odaberite Ažuriraj upravljački program^{(Update driver)} .

4. Odaberite opciju Automatsko traženje upravljačkih programa^{(Search automatically for drivers)} kako biste preuzeli i instalirali najnovije audio upravljačke programe.

5. Ažurirajte sve druge audio uređaje unutar proširenog odjeljka.

Ažurirajte upravljačke programe za video^{(Update Video Drivers)}

1. Proširite odjeljak Display Adapters unutar Upravitelja uređaja.

2. Desnom tipkom miša kliknite video uređaj i odaberite Ažuriraj upravljački program^{(Update driver)} .

3. Odaberite opciju Automatsko traženje upravljačkih programa^{(Search automatically for drivers)} za preuzimanje i instaliranje najnovijih upravljačkih programa za video.

4. Ponovite za sve druge video uređaje pod Display Adapters .

Savjet:^(Tip:) Ako Upravitelj uređaja^{(Device Manager)} ne uspije ažurirati vaše audio ili video upravljačke programe, umjesto toga upotrijebite alat za ažuriranje upravljačkog programa .^{(use a driver updater tool)}

5. Ažurirajte Windows 10

Najnovija ažuriranja sustava Windows ne dolaze samo s poboljšanjima značajki, već također pomažu u rješavanju problema povezanih sa softverom koji sprječavaju ispravno funkcioniranje vašeg računala. Ako već neko vrijeme niste ažurirali Windows 10 , pokušajte to učiniti sada.

1. Otvorite izbornik Start i odaberite Postavke^(Settings) .

2. Odaberite Ažuriranje i sigurnost^{(Update & Security)} i prijeđite na karticu Windows Update .

3. Odaberite Provjeri ažuriranja^{(Check for updates)} . 

Ako vidite ažuriranja, odaberite Preuzmi i instaliraj^{(Download and install)} ili Instaliraj odmah^{(Install now)} . Osim toga, odaberite Prikaži neobavezna ažuriranja^{(View optional updates)} (ako vidite tu opciju) i primijenite dostupna sva navedena ažuriranja audio i video uređaja.

6. Onemogućite/Omogućite WMP

I dalje imate problema s greškom " Windows Media Player ne može reproducirati datoteku"? Pokušajte^(Try) ponovno instalirati Windows Media Player . Budući da je program ugrađena komponenta sustava Windows 10^{(Windows 10)} , morate koristiti ploču Windows značajke^{(Windows Features)} da biste je uklonili i vratili.

1. Otvorite izbornik Start , upišite uključiti ili isključiti značajke prozora^{(turn windows features on or off)} i odaberite Otvori^(Open) .

2. Pomaknite se prema dolje i proširite Značajke medija^{(Media Features)} .

3. Poništite okvir pored Windows Media Player i odaberite U redu^{(OK )} da biste uklonili Windows Media Player.

4. Ponovno pokrenite računalo.

5. Ponovno otvorite okvir Značajke sustava Windows^{(Windows Features)} , potvrdite okvir pored Windows Media Player i odaberite U redu^{(OK )} da biste ponovno instalirali Windows Media Player .

7. Provjerite Windows Registry

Registar sustava Windows^{(Windows Registry)} sadrži skup specifičnih unosa na koje se Windows Media Player često oslanja za reprodukciju audio i video datoteka. Provjerite jesu li vrijednosti unutar tih unosa točne. Preporučujemo da napravite sigurnosnu kopiju Windows Registry^{(make a backup of the Windows Registry)} prije nego što nastavite.

1. Pritisnite Windows + R da biste otvorili okvir Pokreni^{(Run )} . Zatim upišite regedit i odaberite U redu^(OK) .

2. Kopirajte i zalijepite sljedeću stazu u adresnu traku na vrh prozora uređivača registra :^{(Registry Editor)}

HKEY_CLASSES_ROOT\CLSID\{da4e3da0-d07d-11d0-bd50-00a0c911ce86}\Instance\{083863F1-70DE-11d0-BD40-00A0C911CE86}

3. Pritisnite Enter .

4. Provjerite je li mapa {083863F1-70DE-11d0-BD40-00A0C911CE86}^{({083863F1-70DE-11d0-BD40-00A0C911CE86})} odabrana na lijevom navigacijskom oknu. 

5. Potvrdite da sljedeći unosi registra sadrže vrijednosti navedene u nastavku:

• CLSID — {083863F1-70DE-11d0-BD40-00A0C911CE86}
• FriendlyName — Filtri za DirectShow^{(DirectShow Filters)}
• Zasluge — 00600000

Ako vidite drugu vrijednost u unosu registra, morate je izmijeniti. Da biste to učinili, desnom tipkom miša kliknite unos, odaberite Izmijeni^(Modify) , promijenite vrijednosti na gore prikazane i odaberite U redu^(OK) .

8. Koristite drugačiji Media Player

Audio ili video format koji pokušavate reproducirati može biti potpuno nekompatibilan sa Windows Media Playerom^{(Windows Media Player)} . Pokušajte^(Try) upotrijebiti alternativni multimedijski player za vrste datoteka koje uzrokuju pojavu pogreške " Windows Media Player ne može reproducirati datoteku". Opcije uključuju ugrađenu aplikaciju Filmovi^(Movies) i TV u sustavu Windows 10^{(Windows 10)} , Media Player Classic (koji dolazi s K-Lite Codec Packom^{(K-Lite Codec Pack)} ) i VLC media player .

9. Vratite Windows 10 na zadano

Dobivate li gotovo cijelo vrijeme pogrešku " Windows Media Player ne može reproducirati datoteku"? Možete pokušati vratiti Windows 10 na tvorničke postavke^{(resetting Windows 10 to its factory defaults)} . To može završiti popravkom svih oštećenih postavki ili drugih temeljnih problema koji sprječavaju ispravan rad Windows Media Playera .^{(Windows Media Player)}

Da biste pokrenuli resetiranje operativnog sustava, prijeđite na Start > Postavke^{(Settings )} > Ažuriranje i oporavak^{(Update & Recovery )} > Oporavak^(Recovery) . Možete odabrati da svoje podatke očuvate netaknutima tijekom postupka resetiranja, ali svakako prije toga izradite sigurnosnu kopiju podataka^{(create a backup of your data)} .

Windows Media Player Cannot Play the File: 9 Fixes

Microsoft has not updated Windows Media Plаyer in ages, but it’s still around in Windows 10 and is just as fast, fluid, and snappy as ever. It isn’t without issues, though. Sometimes, you may end up with a “Windows Media Player cannot play the file” error message while attempting to play an audio or video file.

Typically, that happens when Windows Media Player lacks the codecs required to decode specific media file types. Several other reasons, such as outdated codecs and obsolete hardware drivers, can also cause problems. The troubleshooting tips that follow should help you fix the “Windows Media Player cannot play the file” error.

1. Download Codecs Automatically

Windows Media Player supports a wide range of audio and video formats, but you’ll eventually run into a file type that isn’t supported. You can fix that by configuring the program to download the relevant codecs automatically.

1. Open the Tools menu in Windows Media Player—press Ctrl+M if you can’t see the menu bar. Then, select Options.

2. On the Options dialog box, select the Player tab and check the box next to Download Codecs Automatically.

Note: If you can’t find Download Codecs Automatically under the Player tab, skip ahead to the next fix.

3. Select Apply and OK to save your changes. 

Try playing the media file that caused the “Windows Media Player cannot play the file” error.

2. Install Codecs Separately

If enabling Download Codecs Automatically did not help (or if you couldn’t find it listed within the Windows Media Player Options), then you must install the required media codecs manually. 

The best way to go about doing that is to install the K-Lite Codec Pack. It’s completely free and adds codecs for most audio and video formats. It will also update any outdated media decoders on your computer.

1. Download the K-Lite Codec Pack. There are four versions—Basic, Standard, Full, and Mega. The Basic or the Standard version should be good enough.

2. Run the K-Lite Codec Pack installer. 

3. Keep the default selections while moving through the K-Lite Codec setup. When you come across the Installation Preferences screen, however, set Windows Media Player as the Preferred video player and Preferred audio player.

Once you’re done installing the K-Lite Codec Pack, reboot your computer and try playing the file. It should most likely open without the “Windows Media Player cannot play the file” error message.

If you have issues installing the K-Lite Codec Pack, try out the Combined Community Codec Pack or the Media Player Codec Pack instead.

3. Set Correct Audio Device

Sometimes, you will see the “Windows Media Player cannot play the file” error if Windows Media Player uses the wrong audio output device. You can rule that out by heading into the WMP Options.

1. Open the Tools menu in Windows Media Player. Then, select Options.

2. Switch to the Devices tab.

3. Under the Devices section, choose Speakers and select the Properties button. 

4. Pick the same playback device as the one that you see when you select the Speaker icon on the system tray.

5. Select Apply and OK to save your changes.

Try playing an audio or video file and see if that helped.

4. Update Audio and Video Drivers

Outdated audio and video drivers can create all sorts of issues while playing music and video files in Windows Media Player and other multimedia players in general. If you continue to get a “Windows Media Player cannot play the file” error, try updating them.

Update Audio Drivers

1. Right-click the Start menu and select Device Manager.

2. Expand the Sound, video and game controllers section.

3. Right-click the audio device and select Update driver.

4. Select the Search automatically for drivers option to download and install the latest audio drivers.

5. Update any other audio devices within the expanded section.

Update Video Drivers

1. Expand the Display Adapters section within the Device Manager.

2. Right-click the video device and select Update driver.

3. Select the Search automatically for drivers option to download and install the latest video drivers.

4. Repeat for any other video devices under Display Adapters.

Tip: If the Device Manager fails to update your audio or video drivers, use a driver updater tool for the job instead.

5. Update Windows 10

The latest Windows updates not only come with feature enhancements, but they also help fix software-related issues that prevent your computer from functioning properly. If you haven’t updated Windows 10 in a while, try doing that now.

1. Open the Start menu and select Settings.

2. Select Update & Security and switch to the Windows Update tab.

3. Select Check for updates. 

If you see any updates, select Download and install or Install now. Additionally, select View optional updates (if you see the option) and apply available any listed audio and video device updates.

6. Disable/Enable WMP

Still having issues with the “Windows Media Player cannot play the file” error? Try reinstalling Windows Media Player. Since the program is a built-in Windows 10 component, you must use the Windows Features panel to remove and add it back.

1. Open the Start menu, type turn windows features on or off, and select Open.

2. Scroll down and expand Media Features.

3. Uncheck the box next to Windows Media Player and select OK to remove the Windows Media Player.

4. Restart your computer.

5. Re-open the Windows Features box, check the box next to Windows Media Player, and select OK to reinstall the Windows Media Player.

7. Check Windows Registry

The Windows Registry contains a set of specific entries that the Windows Media Player often relies on to play audio and video files. Check if the values within those entries are correct. We recommend that you make a backup of the Windows Registry before going ahead.

1. Press Windows+R to open the Run box. Then, type regedit and select OK.

2. Copy and paste the following path into the address bar to the top of the Registry Editor window:

HKEY_CLASSES_ROOT\CLSID\{da4e3da0-d07d-11d0-bd50-00a0c911ce86}\Instance\{083863F1-70DE-11d0-BD40-00A0C911CE86}

3. Press Enter.

4. Make sure that the {083863F1-70DE-11d0-BD40-00A0C911CE86} folder is selected on the left-side navigation pane. 

5. Confirm that the following registry entries contain the values listed below:

• CLSID — {083863F1-70DE-11d0-BD40-00A0C911CE86}
• FriendlyName — DirectShow Filters
• Merit — 00600000

If you see a different value in a registry entry, you must modify it. To do that, right-click the entry, select Modify, change the values to the ones shown above, and select OK.

8. Use a Different Media Player

The audio or video format that you’re attempting to play may be totally incompatible with Windows Media Player. Try using an alternative multimedia player for file types that cause the “Windows Media Player cannot play the file” error to show up. Options include the built-in Movies & TV app in Windows 10, Media Player Classic (which comes with the K-Lite Codec Pack), and the VLC media player.

9. Reset Windows 10

Do you keep getting the “Windows Media Player cannot play the file” error almost all the time? You can try resetting Windows 10 to its factory defaults. That may end up fixing any corrupt settings or other underlying issues preventing Windows Media Player from functioning properly.

To initiate an operating system reset, head over to Start > Settings > Update & Recovery > Recovery. You can choose to keep your data intact during the reset procedure, but make sure to create a backup of your data beforehand.

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