Windows Explorer ima dugu povijest problema sa stabilnošću, a rebranding "File Explorera" u nedavnim iteracijama sustava Windows^(Windows) nije učinio malo poboljšanja stvari. Dakle, nije neuobičajeno naići na nasumična zamrzavanja i rušenja s popratnim porukama o pogrešci kao što su “ Windows Explorer ne reagira” i “ Windows Explorer je prestao raditi” prilikom interakcije s datotečnim sustavom na računalu.

Većina komplikacija s Windows Explorerom^{(Windows Explorer)} ili File Explorerom^{(File Explorer)} jednokratne su instance koje se pojavljuju samo dok je operativni sustav pod stresom. Ali ako se isti problem susrećete više puta, savjeti za rješavanje problema u nastavku trebali bi vam omogućiti da ga riješite.

Ponovno pokrenite File Explorer

Ponovno pokretanje Windows Explorera^{(Windows Explorer)} (koji je i dalje temeljni proces iza File Explorera^{(File Explorer)} ) brzo je rješenje za manje greške povezane sa sustavom koje uzrokuju zamrzavanje ili rušenje.

1. Desnom tipkom miša kliknite programsku traku i odaberite opciju s oznakom Upravitelj zadataka^{(Task Manager)} . Ako se programska traka čini da ne reagira, upotrijebite tipke Shift + Ctrl + Esc da biste pokrenuli Upravitelj zadataka.

2. Odaberite Više pojedinosti^{(More details )} za proširenje zadanog prikaza Upravitelja zadataka^{(Task Manager)} . 

3. Na kartici Procesi^{(Processes )} pronađite i desnom tipkom miša kliknite Windows Explorer . Zatim odaberite Restart .

Ponovno otvorite File Explorer

^(File)Osim upravljanja datotekama , File Explorer također pokreće korisnička sučelja iza elemenata kao što su traka zadataka i radna površina. Dakle, ako se potpuno sruši (na primjer, ne vidite programsku traku i radnu površinu), morate ga ponovno otvoriti ručno.

1. Pritisnite Shift + Ctrl + Esc da otvorite Upravitelj zadataka. 

2. Otvorite izbornik Datoteka^{(File )} i odaberite opciju Pokreni novi zadatak^{(Run new task)} .

3. Upišite explorer.exe i odaberite U redu^(OK) .

Onemogućite Pojedinosti i Okna za pregled

Ako tijekom odabira datoteka i mapa u File Exploreru^{(File Explorer)} naiđete samo na pogreške " Windows Explorer ne reagira" ili " Windows Explorer je prestao raditi" , pokušajte isključiti okna s detaljima^{(Details )} i pregledom .^{(Preview )}

1. Otvorite novi prozor  File Explorer .

2. Odaberite karticu Prikaz^{(View )} .

3. Unutar grupe Okna^{(Panes )} deaktivirajte i okno za pregled^{(Preview pane )} i okno s detaljima^{(Details pane)} .

4. Ponovno pokrenite proces Windows Explorera^{(Windows Explorer )} putem Upravitelja zadataka.

5. Ponovno pokrenite File Explorer i provjerite postoji li problem. Ako je tako, nastavite s ostalim popravcima.

Promjena zadanog prikaza File Explorera

Ako se File Explorer zamrzne ili sruši čim ga otvorite, promjena zadanog prikaza s Brzi pristup^{(Quick access)} na Ovo računalo^{(This PC)} mogla bi to spriječiti. Više nećete vidjeti popis nedavnih datoteka i mapa, ali vam omogućuje da isključite probleme uzrokovane zastarjelim ili neispravnim unosima u povijesti File Explorera^{(File Explorer)} .

1. Pritisnite Windows + R da biste otvorili okvir Pokreni. Zatim upišite kontrolne mape^{(control folders)} i odaberite U redu^(OK) . Na zaslonu bi se trebao pojaviti dijaloški okvir File Explorer Options .

2. Na kartici Općenito^(General) otvorite padajući izbornik pored Otvori File Explorer u^{(Open File Explorer to)} i odaberite Ovo računalo^{(This PC)} .

3. Odaberite Primijeni^{(Apply )} > U redu^{(OK )} za spremanje promjena.

Ako je to pomoglo, ponovno otvorite dijaloški okvir File Explorer Options i odaberite Clear za brisanje povijesti File Explorera^{(File Explorer)} . Zatim vratite zadani prikaz u Brzi pristup^{(Quick access)} . Nakon toga, problem se više ne bi trebao pojaviti.

Izbrišite predmemoriju sličica

File Explorer prikazuje minijaturne preglede datoteka i mapa. Ali zastarjela predmemorija sličica još je jedan mogući razlog za zamrzavanje i rušenje, pa brisanje može pomoći.

1. Pritisnite Windows + R , upišite cleanmgr u okvir Pokreni i odaberite U redu^(OK) .

2. Označite okvir pored Thumbnails .

3. Odaberite OK .

Onemogućite preglede sličica

Ako brisanje predmemorije minijatura nije pomoglo, pokušajte isključiti sve preglede sličica u File Exploreru^{(File Explorer)} . 

1. Otvorite dijaloški okvir File Explorer Options i prijeđite na karticu View . 

2. U odjeljku Napredne postavke^{(Advanced settings)} potvrdite okvir uz Uvijek prikaži ikone, nikad minijature^{(Always show icons, never thumbnails)} .

3. Odaberite Primijeni^{(Apply )} > U redu^(OK) .

Postavite Scale^{(Set Display Scale)} i Layout prikaza na zadane postavke

Korištenje veće veličine zaslona za tekst i aplikacije također može pokrenuti pogreške " Windows Explorer ne reagira" i " Windows Explorer je prestao raditi". Najbolje je to vratiti na zadanu preporučenu postavku.

1. Otvorite izbornik Start i idite na Postavke^{(Settings )} > Sustav^{(System )} > Zaslon^(Display) .

2. Pomaknite se prema dolje do odjeljka Scale and layout .

3. Postavite Promjena veličine teksta, aplikacija i drugih stavki^{(Change the size of text, apps, and other items)} na 100% (Recommended) .

Ažurirajte ili vratite upravljački program zaslona

Zastarjeli upravljački program zaslona može rezultirati raznim problemima u vezi s File Explorerom. Možete preuzeti i instalirati najnoviju verziju upravljačkog programa tako što ćete otići na web-mjesto proizvođača video kartice – NVIDIA , AMD ili Intel .

Međutim, ako se problem pojavio odmah nakon nedavnog ažuriranja upravljačkog programa zaslona, ​​morate ga vratiti.

1. Pritisnite Windows + X i odaberite Upravitelj uređaja^{(Device Manager)} . 

2. Proširite Adapteri zaslona^{(Display adapters)} . 

3. Desnom tipkom miša kliknite upravljački program video kartice koji želite vratiti i odaberite Svojstva^(Properties) .

4. Prijeđite na karticu Drivers .

5. Odaberite Vraćanje upravljačkog programa^{(Roll Back Driver)} .

Ažurirajte Windows 10

Osim upravljačkih programa za prikaz, File Explorer također može ne reagirati ili prestati raditi zbog zastarjele verzije sustava Windows 10 . Ako niste nedavno ažurirali operativni sustav, pokušajte to učiniti što je prije moguće.

1. Idite na Start > Postavke^{(Settings )} > Ažuriranje i sigurnost^{(Update & Security)} > Windows Update . 

2. Odaberite Provjeri ažuriranja^{(Check for updates)} za skeniranje novih ažuriranja.

3. Odaberite Preuzmi i instaliraj^{(Download and install )} da biste primijenili ažuriranja na čekanju.

Osim toga, provjerite i instalirajte sve upravljačke programe koji se odnose na zaslon u odjeljku Prikaži neobavezna ažuriranja^{(View optional updates )} (ako vidite tu opciju).

Pokrenite skeniranje zlonamjernog softvera

Zlonamjerni programi mogu izazvati sve vrste problema i spriječiti ispravan rad kritičnih komponenti sustava Windows^(Windows) kao što je File Explorer . Ako na svom računalu nemate protuvirusno rješenje treće strane^{(third-party antivirus solution)} , umjesto toga možete upotrijebiti Windows Security za uklanjanje zlonamjernog softvera .^{(use Windows Security to remove malware)}

1. Odaberite Windows Security na sistemskoj traci.

2. Idite na Zaštita od virusa i prijetnji^{(Virus & threat protection)} > Provjerite ima li ažuriranja^{(Check for updates)} da biste instalirali najnovije antimalware definicije.

3. Odaberite Brzo skeniranje^{(Quick scan)} .

Ako Windows Security ne uspije otkriti zlonamjerni softver, odaberite opcije skeniranja^{(Scan options)} i slijedite potpuno skeniranje^{(Full scan)} ili izvanmrežno skeniranje Microsoft Defendera^{(Microsoft Defender Offline scan)} .

Onemogućite proširenja ljuske treće strane^{(Third-Party Shell)}

Da li se File Explorer^{(Does File Explorer)} zamrzava ili ruši samo kada desnom tipkom miša kliknete stavke? To obično uzrokuju sukobljeni unosi kontekstualnog izbornika iz programa trećih strana. Upotrijebite program kao što je ShellExView da biste ih onemogućili.

1. Preuzmite i otvorite ShellExView na svom računalu.

2. Otvorite izbornik Mogućnosti^{(Options )} i odaberite Sakrij sve Microsoftove ekstenzije^{(Hide All Microsoft Extensions)} .

3. Odaberite sva proširenja trećih strana i odaberite Onemogući odabrane stavke^{(Disable Selected Items)} .

Ako File Explorer počne ispravno raditi, ponovno aktivirajte svako deaktivirano proširenje ljuske dok ne naiđete na problematičnu stavku. Zatim ažurirajte povezani program (koji bi mogao riješiti problem), ostavite proširenje onemogućeno ili ga uklonite s računala.

Resetirajte asocijacije datoteka

Netočne, sukobljene ili pokvarene asocijacije datoteka u sustavu Windows 10^{(file associations in Windows 10)} još su jedan od razloga koji rezultira zamrzavanjem i rušenjem vezanim uz File Explorer. ^(File)Pokušajte ih resetirati.

1. Otvorite izbornik Start i odaberite Postavke^(Settings) .

2. Idite na Aplikacije^{(Apps )} > Zadane aplikacije^{(Default Apps)} .

3. Odaberite Reset .

Poništavanje asocijacija datoteka također vraća zadane programe (kao što je web preglednik) na Microsoftove standardne aplikacije, tako da ćete možda morati ponovno konfigurirati svoje postavke.

Pokrenite alat SFC Scan and DISM

Ako se i dalje pojavljuju pogreške " Windows Explorer ne reagira" i " Windows Explorer je prestao raditi", dobra je ideja pokrenuti alat za provjeru sistemskih datoteka^{(run the System File Checker)} i DISM ( Servisiranje^{(Deployment Image Servicing)} i upravljanje^(Management) slikom za implementaciju ). To bi trebalo riješiti probleme povezane s File Explorerom uzrokovane oštećenim sistemskim datotekama.

Pokrenite provjeru sistemskih datoteka^{(Run System File Checker)}

1. Pritisnite Windows + X za otvaranje izbornika Power User^{(Power User Menu)} . Zatim odaberite Windows PowerShell (Administrator)^{(Windows PowerShell (Admin))} .

2. Upišite sljedeću naredbu:

sfc /scannow

3. Pritisnite Enter da biste pokrenuli provjeru sistemskih datoteka. 

Za najbolje rezultate ponovite SFC skeniranje ukupno tri puta.

Pokrenite alat DISM^{(Run DISM Tool)}

1. Otvorite povišenu Windows PowerShell konzolu. 

2. Pokrenite sljedeću naredbu:

DISM /Online /Cleanup-Image /CheckHealth

3. Ako DISM alat otkrije bilo kakve probleme, izvedite dvije naredbe u nastavku:

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

Windows Explorer još uvijek ne radi: što još?

Gore navedeni popravci trebali su vam pomoći da riješite probleme s nereagiranjem File Explorera . ^{(File Explorer)}Ako ne, evo nekoliko naprednih popravaka koje možete isprobati:

• Pokušajte ponovno s gornjim popravcima nakon učitavanja sustava Windows 10 u sigurnom načinu rada^{(loading Windows 10 in Safe Mode)}
• Izbrišite privremene datoteke u sustavu Windows 10^{(Delete temporary files in Windows 10)}
• Izvršite čisto pokretanje^{(Perform a clean boot)}
• Koristite Vraćanje sustava za vraćanje sustava Windows 10^{(Use System Restore to revert Windows 10)}
• Vratite Windows 10 na tvorničke postavke^{(Restore Windows 10 to factory settings)}

Ubuduće, ažuriranje operativnog sustava najbolji je način da se minimiziraju potencijalni problemi povezani s File Explorerom.^(File)

Windows Explorer Not Responding or Stopped Working? 13 Ways to Fix

Windows Explorer has a long history of stability issues, аnd the “Filе Explorer” rebranding іn recent Windows iteratiоns did little to improve things. So, it’s not uncommon to encounter randоm freezes and crashes with accompanying еrror messages such as “Windоws Explorer is not responding” and “Windows Explorer has stopped working” when interacting with thе file system on a PC.

Most complications with Windows Explorer or File Explorer are one-off instances that only show up while the operating system is under stress. But if you experience the same problem repeatedly, the troubleshooting tips below should allow you to sort it out.

Restart File Explorer

Restarting Windows Explorer (which continues to be the underlying process behind File Explorer) is a quick fix for minor system-related glitches that cause it to freeze or crash.

1. Right-click the taskbar and select the option labeled Task Manager. If the taskbar appears unresponsive, use the Shift + Ctrl + Esc keystroke to launch Task Manager.

2. Select More details to expand the default Task Manager view. 

3. Under the Processes tab, locate and right-click Windows Explorer. Then, select Restart.

Reopen File Explorer

File management aside, File Explorer also powers the user interfaces behind elements such as the taskbar and desktop. So if it crashes completely (as in, you don’t see the taskbar and desktop), you must re-open it manually.

1. Press Shift + Ctrl + Esc to open Task Manager. 

2. Open the File menu and select the Run new task option.

3. Type explorer.exe and select OK.

Disable Details and Preview Panes

If you only encounter the “Windows Explorer is not responding” or “Windows Explorer has stopped working” errors while selecting files and folders in File Explorer, try turning off the Details and Preview panes.

1. Open a new File Explorer window. 

2. Select the View tab.

3. Inside the Panes group, deactivate both the Preview pane and Details pane.

4. Restart the Windows Explorer process via Task Manager.

5. Relaunch File Explorer and check if the issue persists. If so, move on with the rest of the fixes.

Change Default File Explorer View

If File Explorer freezes or crashes as soon as you open it, changing the default view from Quick access to This PC could prevent that. You won’t see a list of your recent files and folders anymore, but it does allow you to rule out issues caused by obsolete or broken entries within the File Explorer history.

1. Press Windows + R to open the Run box. Then, type control folders and select OK. The File Explorer Options dialog should show up on the screen.

2. Under the General tab, open the pull-down menu next to Open File Explorer to and select This PC.

3. Select Apply > OK to save the changes.

If that helped, re-open the File Explorer Options dialog and select Clear to delete the File Explorer history. Then, change back the default view to Quick access. After that, the problem should not occur again.

Clear Thumbnail Cache

File Explorer displays thumbnail previews of files and folders. But an outdated thumbnail cache is another possible reason for freezes and crashes, so clearing it can help.

1. Press Windows + R, type cleanmgr into the Run box, and select OK.

2. Check the box next to Thumbnails.

3. Select OK.

Disable Thumbnail Previews

If clearing the thumbnail cache didn’t help, try turning off all thumbnail previews in File Explorer. 

1. Open the File Explorer Options dialog and switch to the View tab. 

2. Under Advanced settings, check the box next to Always show icons, never thumbnails.

3. Select Apply > OK.

Set Display Scale and Layout to Defaults

Using a larger display size for text and apps can also trigger the “Windows Explorer is not responding” and “Windows Explorer has stopped working” errors. It’s best to revert that to the default recommended setting.

1. Open the Start menu and go to Settings > System > Display.

2. Scroll down to the Scale and layout section.

3. Set Change the size of text, apps, and other items to 100% (Recommended).

Update or Roll Back Display Driver

An outdated display driver can result in all sorts of File Explorer-related issues. You can download and install the latest version of the driver by heading over to the video card manufacturer’s website – NVIDIA, AMD, or Intel.

However, if the issue occurred right after a recent display driver update, you must roll it back.

1. Press Windows + X and select Device Manager. 

2. Expand Display adapters. 

3. Right-click the video card driver that you want to roll back and select Properties.

4. Switch to the Drivers tab.

5. Select Roll Back Driver.

Update Windows 10

Display drivers aside, File Explorer can also fail to respond or stop working due to an outdated version of Windows 10. If you haven’t updated the operating system recently, try doing that as soon as possible.

1. Go to Start > Settings > Update & Security > Windows Update. 

2. Select Check for updates to scan for new updates.

3. Select Download and install to apply pending updates.

Additionally, check for and install any display-related drivers under View optional updates (if you see the option).

Run Malware Scan

Malicious programs can induce all sorts of issues and prevent critical Windows components such as File Explorer from working correctly. If you don’t have a third-party antivirus solution on your computer, you can use Windows Security to remove malware instead.

1. Select Windows Security on the system tray.

2. Go to Virus & threat protection > Check for updates to install the latest antimalware definitions.

3. Select Quick scan.

If Windows Security fails to detect malware, select Scan options and follow up with a Full scan or a Microsoft Defender Offline scan.

Disable Third-Party Shell Extensions

Does File Explorer freeze or crash only when right-clicking items? Conflicting contextual menu entries from third-party programs usually cause that. Use a program such as ShellExView to disable them.

1. Download and open ShellExView on your computer.

2. Open the Options menu and select Hide All Microsoft Extensions.

3. Select all third-party extensions and select Disable Selected Items.

If File Explorer begins to work correctly, re-activate each deactivated shell extension until you come across the problematic item. Then, update the related program (which could fix the issue), keep the extension disabled, or remove it from your computer.

Reset File Associations

Incorrect, conflicting, or broken file associations in Windows 10 are another reason that results in File Explorer-related freezes and crashes. Try resetting them.

1. Open the Start menu and select Settings.

2. Go to Apps > Default Apps.

3. Select Reset.

Resetting file associations also revert default programs (such as the web browser) to Microsoft’s stock apps, so you may have to reconfigure your preferences.

Run SFC Scan and DISM Tool

If the “Windows Explorer is not responding” and “Windows Explorer has stopped working” errors continue to show up, it’s a good idea to run the System File Checker and the DISM (Deployment Image Servicing and Management) tool. That should fix File Explorer-related issues caused by corrupted system files.

Run System File Checker

1. Press Windows + X to open the Power User Menu. Then, select Windows PowerShell (Admin).

2. Type the following command:

sfc /scannow

3. Press Enter to run the System File Checker. 

For best results, repeat the SFC scan a total of three times.

Run DISM Tool

1. Open an elevated Windows PowerShell console. 

2. Run the following command:

DISM /Online /Cleanup-Image /CheckHealth

3. If the DISM tool detects any issues, execute the two commands below:

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

Windows Explorer Still Not Working: What Else?

The fixes above should’ve helped you resolve issues with File Explorer not responding. If not, here are several advanced fixes that you can try:

• Retry the fixes above after loading Windows 10 in Safe Mode
• Delete temporary files in Windows 10
• Perform a clean boot
• Use System Restore to revert Windows 10
• Restore Windows 10 to factory settings

Going forward, keeping the operating system updated is the best way to minimize potential File Explorer-related issues.

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