Prilikom pristupa Windows sigurnosti^{(Windows Security)} , ugrađenom Anti-Virus/Security rješenju, ako dobijete poruku o pogrešci koja kaže— Ne mogu otvoriti ovu aplikaciju, vaš je IT administrator onemogućio sigurnost sustava Windows. Obratite se svom IT Help desku^{( Cannot Open this app, Your IT administrator has disabled Windows Security. Contact your IT Help desk)} ; onda vam ovaj post može pomoći pronaći rješenje za to. To je jedan od neobičnih problema s kojima sam se nedavno susreo, a dogodio se na oba moja računala i uspio sam ga riješiti promjenom nekih postavki. Potražila sam je na internetu^(Internet) i otkrila da se uopće ne spominje ova poruka o pogrešci. Isprobala sam nekoliko metoda, ali ovo je ono što mi je konačno pomoglo.

Vaš IT administrator je onemogućio Windows sigurnost^{(Windows Security)}

Pogreška se pojavljuje čim pokrenete Windows Security , i može na trenutak prikazati aplikaciju Windows Security , a odmah će je zamijeniti ovaj mali prozor u kojem se od vas traži da kontaktirate svoj IT odjel. Čudno je bilo to što se pojavio na mom Windows 10 računalu kod kuće, a ja sam jedini administrator na tom računu. Drugo računalo pripada mom sinu; ima standardni račun na računalu. Ako se suočite s ovim problemom, prijavite se na svoj administratorski račun i upotrijebite jednu od ovih metoda da to popravite.

1. Metoda grupne politike
2. Metoda registra

Budući da korisnici sustava Windows 10 Home nemaju pristup pravilima grupe^{( don’t have access to Group Policy)} , mogu koristiti metodu registra . ^(Registry)Međutim, svakako stvorite točku vraćanja sustava.

1] Metoda grupne politike

Otvorite uređivač grupnih pravila upisivanjem gpedit.msc u prompt Pokreni ( ^(Run)Win + R ). Zatim idite na:

Computer Configuration > Administrative Templates > Windows Components > Windows Security.

Ovdje imate više pravila za Windows sigurnost^{(Windows Security)} , koja ćete morati promijeniti da biste omogućili povratni pristup:

• Zaštita računa
• Zaštita aplikacija i preglednika
• Performanse i zdravlje uređaja
• Sigurnost uređaja
• Obiteljske opcije
• Zaštita vatrozida i mreže
• Obavijesti
• Systray
• Zaštita od virusa i prijetnji

Otvorite svaku od ovih mapa i dvaput kliknite da biste otvorili pravila unutar nje. Promijenite ga iz Nije konfigurirano^{(Not Configured)} u Onemogućeno^(Disabled) .

Preporučit ću vam da ne mijenjate ništa što je pod politikom prilagodbe poduzeća^{(Enterprise Customization)} , osim ako je primjenjivo na vaše računalo.

Evo snimka zaslona kada sam omogućio nekoliko postavki. Kada to učinite, automatski će se pojaviti u Windows Security .

Prva promjena postavki nakon ove metode omogućit će pristup aplikaciji Windows Security .

Usporedite gornju sliku s donjom. Čim sam odabrao onemogućeno za pravila o performansama uređaja^(Device) i zdravstvenom području, to se odmah pojavilo u aplikaciji Windows Security .

 

Nakon što sam ih sve omogućio, mogao sam pristupiti svim postavkama Windows sigurnosti^{(Windows Security)} bez problema. Pretpostavljam da je nešto promijenilo sve ove postavke i blokiralo moj pristup aplikaciji Windows Security . Nije onemogućen jer je mogao blokirati bilo koji virus ili neželjeni program s interneta, a ja sam to mogao vidjeti u Upravitelju zadataka^{(Task Manager)} . Nisam mu mogao pristupiti čak ni uz dopuštenje administratora.

Povezano čitanje^{(Related read)} : Vaš IT administrator ima ograničen pristup nekim područjima ove aplikacije^{(Your IT Administrator has limited access to some areas of this app)} .

2] Metoda registra

Otvorite uređivač registra^{(Registry Editor)} tako da upišete Regedit u prompt za pokretanje ( ^(Run)Win +R ), a zatim pritisnete tipku enter^(Key) . Zatim idite na:

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender Security Center

Postavite sljedeće ili kreirajte odgovarajući DWORD na sljedeći način:

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender Security Center\Account protection

“UILockdown”=dword:00000000

Da biste stvorili DWORD, idite na ključ za zaštitu računa^{(Account protection)} , a zatim desnom tipkom miša kliknite desnu stranu. Napravite DWORD s imenom UILockdown i postavite njegovu vrijednost na 0.

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender Security Center\App and Browser protection

“DisallowExploitProtectionOverride”=dword:00000000
“UILockdown”=dword:00000000

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender Security Center\Device performance and health

“UILockdown”=dword:00000000

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender Security Center\Device security

“DisableClearTpmButton”=dword:
00000000
“DisableTpmFirmwareUpdateWarning”=dword:00000000
“HideSecureBoot”=dword: 00000000 “HideTPMTroubleshooting”=dword:000000000
“dword:000000000000000000000

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender Security Center\Family options

“UILockdown”=dword:00000000

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender Security Center\Firewall and network protection

UILLockdown”=dword:00000000

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender Security Center\Notifications

“DisableEnhancedNotifications”=dword:00000000
“DisableNotifications”=dword:00000000

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender Security Center\Systray

“HideSystray”=dword:00000000

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender Security Center\Virus and threat protection

“UILockdown”=dword:00000000
“ HideRansomwareRecovery ”=dword:00000000

Ako računalo ograničava pristup pravilima grupe ili uređivaču registra, stvorite administratorski račun na računalu i upotrijebite ga za promjenu postavki.

Nadam se da će vam post pomoći da pristupite aplikaciji Windows Security .

Povezano čitanje: ^{(Related Read:)} Kako vratiti sigurnost sustava Windows na zadane postavke.

Your IT administrator has disabled Windows Security

When accеssing Windowѕ Security, the built-in Anti-Virus/Security solution, if you receive an error saying— Cannot Open this app, Your IT administrator has disabled Windows Security. Contact your IT Help desk; then, this post can help you find a solution for this. It’s one of the odd issues I faced recently, and it happened on both of my computers, and I was able to resolve it by changing some settings. I searched for it on the Internet and found that there was absolutely no mention of this particular error message at all. I tried several methods, but this is what finally helped me.

Your IT administrator has disabled Windows Security

The error appears as soon as you launch Windows Security, and it may show the Windows Security app for a moment, it will instantly be replaced by this small window asking you to contact your IT hed. The strange part was that it appeared on my Windows 10 computer at home, and I am the only admin on that account. The other computer belongs to my son; he has a standard account on the computer.  If you face this issue, log into your admin account and use one of these methods to fix this.

1. Group Policy Method
2. Registry Method

Since Windows 10 Home users don’t have access to Group Policy, they can use the Registry method. However, make sure to create a system restore point.

1] Group Policy Method

Open Group Policy Editor by typing gpedit.msc in the Run prompt (Win + R). Then navigate to:

Computer Configuration > Administrative Templates > Windows Components > Windows Security.

Here you have multiple policies for Windows Security, which you will need to change to enable back access:

• Account protection
• App and browser protection
• Device performance and health
• Device Security
• Family Options
• Firewall and network protection
• Notifications
• Systray
• Virus and Threat Protection

Open each of these folders, and double click to open the policies inside it. Change it from Not Configured to Disabled.

I will recommend not to change anything which is under Enterprise Customization policy unless it is applicable for your computer.

Here is a screenshot when I enabled a few settings. When you do so, it will automatically appear in Windows Security.

The first setting change following this method will enable access to the Windows Security app.

Compare the image above with the one below. As soon as I selected disabled for Device performance and health area policy, it appeared right away in the Windows Security app.

 

After enabling all of them, I was able to access all settings of Windows Security without a problem. I am guessing that something changed all these settings and blocked my access to Windows Security app. It was not is disabled because it was able to block any virus or unwanted program from the internet, and I was able to see it in the Task Manager. I wasn’t able to access it even with the admin permission.

Related read: Your IT Administrator has limited access to some areas of this app.

2] Registry Method

Open Registry Editor by typing Regedit in the Run prompt (Win +R) followed by pressing the enter Key. Then navigate to:

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender Security Center

Set the following or create respective DWORD as follows:

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender Security Center\Account protection

“UILockdown”=dword:00000000

To create a DWORD, go into Account protection key, and then right-click on the right side. Create a DWORD with name UILockdown, and set its value as 0.

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender Security Center\App and Browser protection

“DisallowExploitProtectionOverride”=dword:00000000
“UILockdown”=dword:00000000

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender Security Center\Device performance and health

“UILockdown”=dword:00000000

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender Security Center\Device security

“DisableClearTpmButton”=dword:00000000
“DisableTpmFirmwareUpdateWarning”=dword:00000000
“HideSecureBoot”=dword:00000000
“HideTPMTroubleshooting”=dword:00000000
“UILockdown”=dword:00000000

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender Security Center\Family options

“UILockdown”=dword:00000000

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender Security Center\Firewall and network protection

UILockdown”=dword:00000000

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender Security Center\Notifications

“DisableEnhancedNotifications”=dword:00000000
“DisableNotifications”=dword:00000000

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender Security Center\Systray

“HideSystray”=dword:00000000

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender Security Center\Virus and threat protection

“UILockdown”=dword:00000000
“HideRansomwareRecovery”=dword:00000000

If the computer restricts from accessing either the group policy or the registry editor, create an admin account on your computer, and use that to change the settings.

I hope the post helps you access the Windows Security app.

Related Read: How to reset Windows Security to default settings.

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