Popravite nije bilo moguće pristupiti usluzi Windows Installer: ^{(Fix The Windows Installer service could not be accessed: )} Ako pokušavate instalirati program koji koristi MSI datoteku kao instalacijski program, velika je vjerojatnost da ste se suočili s porukom o pogrešci "Usluzi Windows Installer nije se moglo pristupiti". Ovaj se problem također javlja kada pokušate instalirati Microsoft Office, jer također koristi Windows Installer . Poruka o pogrešci pojavit će se kada instalirate ili deinstalirate program koji koristi uslugu Microsoft Installer , usluga Windows Installer nije pokrenuta ili su postavke registra Windows Installer oštećene.

Nije bilo moguće pristupiti usluzi Windows Installer. To se može dogoditi ako Windows Installer nije ispravno instaliran. Obratite se svom osoblju za podršku za pomoć.^{(The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.)}

Sada smo naveli samo nekoliko problema koji bi mogli dovesti do gornje pogreške, ali općenito ovisi o konfiguraciji sustava korisnika zašto se suočavaju s određenom pogreškom. Dakle, bez gubljenja vremena, pogledajmo kako popraviti uslugu Windows Installer kojoj se nije moglo pristupiti uz pomoć dolje navedenog vodiča za rješavanje problema.

“Usluzi Windows Installer nije se moglo pristupiti” [RIJEŠENO]

Obavezno  stvorite točku vraćanja^{(create a restore point)}  u slučaju da nešto pođe po zlu.

Metoda 1: Ponovno pokrenite Windows Installer Service^{(Method 1: Restart Windows Installer Service)}

1. Pritisnite tipku Windows + R zatim upišite services.msc i pritisnite Enter.

2. Pronađite uslugu Windows Installer,^{(Windows Installer service)} zatim je kliknite desnom tipkom miša i odaberite Svojstva.^{(Properties.)}

3. Kliknite na Start ako usluga već nije pokrenuta.

4. Ako je usluga već pokrenuta, kliknite desnom tipkom miša i odaberite Restart.

5. Opet pokušajte instalirati program koji je davao pogrešku odbijenog pristupa.

Metoda 2: Izmjena usluge poziva udaljenog postupka^{(Method 2: Modify Remote Procedure Call Service)}

1. Pritisnite tipku Windows + R zatim upišite services.msc i pritisnite Enter.

2. Pronađite uslugu Remote Procedure Call (RPC) , a zatim dvaput kliknite na nju da biste otvorili njezina svojstva.

3. Prijeđite na karticu Prijava^{(Log On tab)} i zatim označite " Lokalni račun sustava^{(Local System account)} " i " Dopusti uslugu interakciju s radnom površinom". ^{(Allow service to interact with desktop.)}“

4. Ponovo pokrenite računalo da biste spremili promjene i provjerili možete li popraviti pogrešku.

5. Ako ne, onda ponovno otvorite prozore svojstava RPC- a i prijeđite na ^(RPC)karticu Prijava.^{(Log On tab.)}

6. Označite " Ovaj račun^{(This account)} " i kliknite na pregledavanje^(browse) , a zatim upišite " Mrežna usluga^{(Network Service)} " i kliknite U redu. Lozinka će se automatski popuniti, stoga je nemojte mijenjati.

7. Ako ne možete pronaći mrežnu^(Network) uslugu, upotrijebite sljedeću adresu:

NT Authority\NetworkService

8. Ponovo pokrenite svoje računalo i provjerite možete li  popraviti pogrešku Windows Installer servisu nije bilo moguće pristupiti.^{( Fix The Windows Installer service could not be accessed error.)}

Metoda 3: Ponovno registrirajte Windows Installer^{(Method 3: Re-register Windows Installer)}

1. Pritisnite Windows Key + X , a zatim odaberite Command Prompt (Admin).

2.Upišite sljedeću naredbu u cmd i pritisnite Enter nakon svake:

%windir%\system32\msiexec.exe /unregister
%windir%\system32\msiexec.exe /regserver
%windir%\syswow64\msiexec.exe /unregister
%windir%\syswow64\msiexec.exe /regserver

3. Ponovo pokrenite računalo da biste spremili promjene.

4. Ako problem nije riješen, pritisnite tipku Windows + R, a zatim upišite sljedeće i pritisnite Enter:

%windir%\system32

5.Locirajte datoteku Msiexec.exe , a zatim zabilježite točnu adresu datoteke koja bi bila otprilike ovako:

C:\WINDOWS\system32\Msiexec.exe

6. Pritisnite tipku Windows + R zatim upišite regedit i pritisnite Enter da otvorite uređivač registra^{(Registry Editor)} .

7. Dođite do sljedećeg ključa registra:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSIServer

8. Odaberite MSIServer,^(MSIServer) a zatim u desnom oknu prozora dvaput kliknite na ImagePath.

9. Sada unesite lokaciju datoteke Msiexec.exe^{( Msiexec.exe file)} koju ste zabilježili gore u polje podataka o vrijednosti praćeno "/V" i cijela stvar će izgledati ovako:

C:\WINDOWS\system32\Msiexec.exe /V

10. Pokrenite svoje računalo u siguran način rada koristeći bilo koji od ovdje navedenih metoda.^{(methods listed here.)}

11. Pritisnite tipku Windows Key + X , a zatim odaberite Command Prompt (Admin).

12.Upišite sljedeću naredbu i pritisnite Enter :

msiexec /regserver

%windir%\Syswow64\Msiexec /regserver

13. Zatvorite sve i normalno pokrenite računalo.

Metoda 4: Resetirajte uslugu Windows Installer^{(Method 4: Reset the Windows Installer Service)}

1.Otvorite Notepad , a zatim kopirajte i zalijepite sljedeće kako jest:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\msiserver]
"DisplayName"="@%SystemRoot%\\system32\\msimsg.dll,-27"
"ImagePath"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,00,\
74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,6d,\
00,73,00,69,00,65,00,78,00,65,00,63,00,20,00,2f,00,56,00,00,00
"Description"="@%SystemRoot%\\system32\\msimsg.dll,-32"
"ObjectName"="LocalSystem"
"ErrorControl"=dword:00000001
"Start"=dword:00000003
"Type"=dword:00000010
"DependOnService"=hex(7):72,00,70,00,63,00,73,00,73,00,00,00,00,00
"ServiceSidType"=dword:00000001
"RequiredPrivileges"=hex(7):53,00,65,00,54,00,63,00,62,00,50,00,72,00,69,00,76,\
00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,65,00,61,00,\
74,00,65,00,50,00,61,00,67,00,65,00,66,00,69,00,6c,00,65,00,50,00,72,00,69,\
00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,4c,00,6f,00,63,00,\
6b,00,4d,00,65,00,6d,00,6f,00,72,00,79,00,50,00,72,00,69,00,76,00,69,00,6c,\
00,65,00,67,00,65,00,00,00,53,00,65,00,49,00,6e,00,63,00,72,00,65,00,61,00,\
73,00,65,00,42,00,61,00,73,00,65,00,50,00,72,00,69,00,6f,00,72,00,69,00,74,\
00,79,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,\
65,00,43,00,72,00,65,00,61,00,74,00,65,00,50,00,65,00,72,00,6d,00,61,00,6e,\
00,65,00,6e,00,74,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,\
00,00,53,00,65,00,41,00,75,00,64,00,69,00,74,00,50,00,72,00,69,00,76,00,69,\
00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,53,00,65,00,63,00,75,00,72,00,\
69,00,74,00,79,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,\
00,53,00,65,00,43,00,68,00,61,00,6e,00,67,00,65,00,4e,00,6f,00,74,00,69,00,\
66,00,79,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,\
00,65,00,50,00,72,00,6f,00,66,00,69,00,6c,00,65,00,53,00,69,00,6e,00,67,00,\
6c,00,65,00,50,00,72,00,6f,00,63,00,65,00,73,00,73,00,50,00,72,00,69,00,76,\
00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,\
72,00,73,00,6f,00,6e,00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,\
00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,65,00,61,00,74,00,65,00,\
47,00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,\
00,67,00,65,00,00,00,53,00,65,00,41,00,73,00,73,00,69,00,67,00,6e,00,50,00,\
72,00,69,00,6d,00,61,00,72,00,79,00,54,00,6f,00,6b,00,65,00,6e,00,50,00,72,\
00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,52,00,65,00,\
73,00,74,00,6f,00,72,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,\
00,65,00,00,00,53,00,65,00,49,00,6e,00,63,00,72,00,65,00,61,00,73,00,65,00,\
51,00,75,00,6f,00,74,00,61,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,\
00,65,00,00,00,53,00,65,00,53,00,68,00,75,00,74,00,64,00,6f,00,77,00,6e,00,\
50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,54,\
00,61,00,6b,00,65,00,4f,00,77,00,6e,00,65,00,72,00,73,00,68,00,69,00,70,00,\
50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,4c,\
00,6f,00,61,00,64,00,44,00,72,00,69,00,76,00,65,00,72,00,50,00,72,00,69,00,\
76,00,69,00,6c,00,65,00,67,00,65,00,00,00,00,00
"FailureActions"=hex:84,03,00,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,\
00,01,00,00,00,c0,d4,01,00,01,00,00,00,e0,93,04,00,00,00,00,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\msiserver\Enum]
"0"="Root\\LEGACY_MSISERVER\\0000"
"Count"=dword:00000001
"NextInstance"=dword:00000001

2. Sada iz izbornika Notepad kliknite Datoteka^(File) , a zatim kliknite Spremi kao.^{(Save As.)}

3. Na padajućem izborniku Spremi kao^{(Save as)} tip odaberite Sve datoteke.^{(All Files.)}

4.Nazovite datoteku kao MSIrepair.reg (reg ekstenzija je vrlo važna).

5. Idite na radnu površinu ili gdje želite spremiti datoteku, a zatim kliknite Spremi.^(Save.)

6. Sada desnom tipkom miša kliknite datoteku MSI repair.reg i odaberite Pokreni kao administrator.^{(Run as Administrator.)}

7. Ponovo pokrenite računalo da biste spremili promjene i provjerili možete li  popraviti Windows Installer servisu nije se moglo pristupiti.^{(Fix The Windows Installer service could not be accessed.)}

Metoda 5: Ponovno instalirajte Windows Installer^{(Method 5: Reinstall Windows Installer)}

Napomena: Primijenjeno^(Applied) samo na raniju verziju sustava Windows

1. Pritisnite Windows Key + X , a zatim odaberite Command Prompt (Admin).

2.Upišite sljedeću naredbu u cmd i pritisnite Enter nakon svake:

cd %windir%\system32
attrib -r -s -h dllcache
ren msi.dll msi.old
ren msiexec.exe msiexec.old
ren msihnd.dll msihnd.old
exit

3. Ponovno pokrenite računalo i zatim preuzmite Windows Installer 4.5 koji se može ^{(Windows Installer 4.5)} redistribuirati^{(Redistributable)} s web-mjesta Microsofta^{(Microsoft website)} .

4.Instalirajte Redistributable paket i zatim ponovno pokrenite računalo.

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• Popravite pogrešku Windows Update 0x80080005^{(Fix Windows Update Error 0x80080005)}

To je to što ste uspješno popravili Pogrešku nije bilo moguće pristupiti usluzi Windows Installer,^{(Fix The Windows Installer service could not be accessed error)} ali ako još uvijek imate bilo kakvih pitanja u vezi s ovim vodičem, slobodno ih pitajte u odjeljku za komentare.

"The Windows Installer service could not be accessed" [SOLVED]

Fix The Windows Installer service could not be accessed: If you’re trying to install a program which uses MSI file as it’s installer then chances are you may have faced the error message “The Windows Installer service could not be accessed”. This problem also occurs when you try to install Microsoft office, as it also uses Windows Installer. The error message will pop up when you install or uninstall a program that uses Microsoft Installer service, Windows Installer service is not running or the Windows Installer registry settings are corrupted.

The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.

Now we have only listed a handful of issues which could lead to the above error but it generally depends on users system configuration as to why they are facing the particular error. So without wasting any time let’s see how to Fix The Windows Installer service could not be accessed with the help of below-listed troubleshooting guide.

“The Windows Installer service could not be accessed” [SOLVED]

Make sure to create a restore point just in case something goes wrong.

Method 1: Restart Windows Installer Service

1.Press Windows Key + R then type services.msc and hit Enter.

2.Find Windows Installer service then right-click on it and select Properties.

3.Click on Start if the service is not already running.

4.If the service is already running then right-click and select Restart.

5.Again try to install the program which was giving access denied error.

Method 2: Modify Remote Procedure Call Service

1.Press Windows Key + R then type services.msc and hit Enter.

2.Locate Remote Procedure Call (RPC) service then double-click on it to open its properties.

3.Switch to Log On tab and then tick mark “Local System account” and “Allow service to interact with desktop.“

4.Reboot your PC to save changes and see if you’re able to fix the error.

5.If not, then again open RPC properties windows and switch to Log On tab.

6.Checkmark “This account” and click on browse then type “Network Service” and click OK. The password will automatically be filled, so don’t change it.

7.If you can’t find Network service then use the following address:

NT Authority\NetworkService

8.Restart your PC and see if you’re able to Fix The Windows Installer service could not be accessed error.

Method 3: Re-register Windows Installer

1.Press Windows Key + X then select Command Prompt (Admin).

2.Type the following command into cmd and hit Enter after each one:

%windir%\system32\msiexec.exe /unregister
%windir%\system32\msiexec.exe /regserver
%windir%\syswow64\msiexec.exe /unregister
%windir%\syswow64\msiexec.exe /regserver

3.Reboot your PC to save changes.

4.If the issue is not resolved then press Windows key + R then type the following and hit Enter:

%windir%\system32

5.Locate the Msiexec.exe file then note down the exact address of the file which would be something like this:

C:\WINDOWS\system32\Msiexec.exe

6.Press Windows Key + R then type regedit and hit Enter to open Registry Editor.

7.Navigate to the following registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSIServer

8.Select MSIServer then in the right window pane double-click on ImagePath.

9.Now type the location of the Msiexec.exe file which you noted above in the value data field followed by “/V” and the whole thing would look like:

C:\WINDOWS\system32\Msiexec.exe /V

10.Boot your PC into safe mode using any of the methods listed here.

11.Press Windows Key + X then select Command Prompt (Admin).

12.Type the following command and hit Enter:

msiexec /regserver

%windir%\Syswow64\Msiexec /regserver

13.Close everything and boot your PC normally.

Method 4: Reset the Windows Installer Service

1.Open Notepad then copy & paste the following as it is:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\msiserver]
"DisplayName"="@%SystemRoot%\\system32\\msimsg.dll,-27"
"ImagePath"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,00,\
74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,6d,\
00,73,00,69,00,65,00,78,00,65,00,63,00,20,00,2f,00,56,00,00,00
"Description"="@%SystemRoot%\\system32\\msimsg.dll,-32"
"ObjectName"="LocalSystem"
"ErrorControl"=dword:00000001
"Start"=dword:00000003
"Type"=dword:00000010
"DependOnService"=hex(7):72,00,70,00,63,00,73,00,73,00,00,00,00,00
"ServiceSidType"=dword:00000001
"RequiredPrivileges"=hex(7):53,00,65,00,54,00,63,00,62,00,50,00,72,00,69,00,76,\
00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,65,00,61,00,\
74,00,65,00,50,00,61,00,67,00,65,00,66,00,69,00,6c,00,65,00,50,00,72,00,69,\
00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,4c,00,6f,00,63,00,\
6b,00,4d,00,65,00,6d,00,6f,00,72,00,79,00,50,00,72,00,69,00,76,00,69,00,6c,\
00,65,00,67,00,65,00,00,00,53,00,65,00,49,00,6e,00,63,00,72,00,65,00,61,00,\
73,00,65,00,42,00,61,00,73,00,65,00,50,00,72,00,69,00,6f,00,72,00,69,00,74,\
00,79,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,\
65,00,43,00,72,00,65,00,61,00,74,00,65,00,50,00,65,00,72,00,6d,00,61,00,6e,\
00,65,00,6e,00,74,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,\
00,00,53,00,65,00,41,00,75,00,64,00,69,00,74,00,50,00,72,00,69,00,76,00,69,\
00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,53,00,65,00,63,00,75,00,72,00,\
69,00,74,00,79,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,\
00,53,00,65,00,43,00,68,00,61,00,6e,00,67,00,65,00,4e,00,6f,00,74,00,69,00,\
66,00,79,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,\
00,65,00,50,00,72,00,6f,00,66,00,69,00,6c,00,65,00,53,00,69,00,6e,00,67,00,\
6c,00,65,00,50,00,72,00,6f,00,63,00,65,00,73,00,73,00,50,00,72,00,69,00,76,\
00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,\
72,00,73,00,6f,00,6e,00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,\
00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,65,00,61,00,74,00,65,00,\
47,00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,\
00,67,00,65,00,00,00,53,00,65,00,41,00,73,00,73,00,69,00,67,00,6e,00,50,00,\
72,00,69,00,6d,00,61,00,72,00,79,00,54,00,6f,00,6b,00,65,00,6e,00,50,00,72,\
00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,52,00,65,00,\
73,00,74,00,6f,00,72,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,\
00,65,00,00,00,53,00,65,00,49,00,6e,00,63,00,72,00,65,00,61,00,73,00,65,00,\
51,00,75,00,6f,00,74,00,61,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,\
00,65,00,00,00,53,00,65,00,53,00,68,00,75,00,74,00,64,00,6f,00,77,00,6e,00,\
50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,54,\
00,61,00,6b,00,65,00,4f,00,77,00,6e,00,65,00,72,00,73,00,68,00,69,00,70,00,\
50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,4c,\
00,6f,00,61,00,64,00,44,00,72,00,69,00,76,00,65,00,72,00,50,00,72,00,69,00,\
76,00,69,00,6c,00,65,00,67,00,65,00,00,00,00,00
"FailureActions"=hex:84,03,00,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,\
00,01,00,00,00,c0,d4,01,00,01,00,00,00,e0,93,04,00,00,00,00,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\msiserver\Enum]
"0"="Root\\LEGACY_MSISERVER\\0000"
"Count"=dword:00000001
"NextInstance"=dword:00000001

2.Now from Notepad menu click File then click Save As.

3.From the Save as type drop-down select All Files.

4.Name the file as MSIrepair.reg (reg extension is very important).

5.Navigate to desktop or where you want to save the file and then click Save.

6.Now right-click on the MSI repair.reg file and select Run as Administrator.

7.Reboot your PC to save changes and see if you’re able to Fix The Windows Installer service could not be accessed.

Method 5: Reinstall Windows Installer

Note: Only Applied to earlier version of Windows

1.Press Windows Key + X then select Command Prompt (Admin).

2.Type the following command into cmd and hit Enter after each one:

cd %windir%\system32
attrib -r -s -h dllcache
ren msi.dll msi.old
ren msiexec.exe msiexec.old
ren msihnd.dll msihnd.old
exit

3.Reboot your PC and then download the Windows Installer 4.5 Redistributable from Microsoft website.

4.Install the Redistributable package and then reboot your PC.

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That’s it you have successfully Fix The Windows Installer service could not be accessed error but if you still have any questions regarding this guide then feel free ask them in the comment’s section.

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