Kad god nešto ne uspije na Windowsu^(Windows) , usluzi, programu ili bilo čemu, prijavljuje se u preglednik događaja . ^(Event)Jedan takav ID događaja 7023^{(Event ID 7023)} . Povezan je s uslugom CDPSvc . Cijela poruka o pogrešci glasi kako slijedi.

The Connected Devices Platform Service service terminated with the following error: Unspecified error with an Event ID of 7023.

Ako dobijete istu pogrešku, podijelit ćemo nekoliko savjeta koji će vam pomoći da riješite problem.

Što je usluga platforme ^{(Platform Service)}povezanih ^(Connected) uređaja^(Devices) ( CDPSvc )

Prije nego krenemo naprijed i pronađemo rješenje, znajte da je ova usluga povezana s povezivanjem perifernih i vanjskih uređaja. To uključuje Bluetooth , vanjsku pohranu, tipkovnicu, miš, pisače^(Printers) , kameru^(Camera) , pametne telefone^{(Smartphones)} i tako dalje. Ako se usluga ukine, velika je vjerojatnost da ćete se suočiti s problemima s tim uređajima.

Usluga platforme ^{(Platform Service)}povezanih ^(Connected) uređaja^(Devices) je prekinuta

Prvo što biste trebali učiniti je provjeriti status CDPSvc usluge u Upravitelju usluga. ^{(Services Manager.)}Otvorite prompt za pokretanje pomoću ( ^(Run)Win + R ), upišite services.msc , a zatim pritisnite tipku Enter . U prozoru Usluge^(Services) pronađite uslugu platforme povezanih uređaja ^{(Connected Devices Platform Service )} i dvaput kliknite da biste je otvorili. Provjerite^(Make) radi li. Moguće je da se usluga s vremena na vrijeme pokreće samostalno, ali i stalno propada.

Uz to, pogledajmo opcije koje možete pokušati riješiti problem.

1. Provjerite ovisnu uslugu
2. Nastavite ponovno pokretati uslugu
3. Uključite Zajednička iskustva
4. Pokrenite SFC alat

Ponekad problemi mogu biti zbog ažuriranja sustava Windows^(Windows) koje je uzrokovalo problem.  Microsoft se nastavlja popravljati, stoga provjerite imate li sva ažuriranja instalirana na vašem računalu.

1] Provjerite ovisne usluge

Ako usluga ovisi o drugoj usluzi ili usluzi, neće raditi ako te usluge ne rade. Ako se prebacite na karticu Ovisnosti usluge ^{(Dependencies)}Connected Devices Platform Service , postoje tri usluge:

• Posrednik mrežne veze
• Poziv udaljenog postupka (RPC)
• Upravljački program TCP/IP protokola

Provjerite^(Make) rade li ove usluge prema očekivanjima. Možete ih pronaći u odjeljku usluge.

2] Nastavite ponovno pokretati uslugu

Windows nudi opciju da se usluge nastave ponovno pokretati ako ne uspije. Zadana vrijednost je postavljena na dva pokušaja, a zatim se zaustavlja. Međutim, ako se usluga stalno vraća, može pomoći postavljanje usluge da se nastavi s ponovnim pokretanjem.

• Nakon što otvorite uslugu, prijeđite na karticu Recovery^{(Recovery Tab)} .
• Promijenite Naknadne kvarove iz "Ne poduzimajte ništa" u " Ponovo pokrenite ^(Restart)uslugu^(Service) " .

Rješavanje problema^{(Troubleshoot)} : Windows usluge se neće pokrenuti^{(Windows Services will not start)} .

3] Uključite Zajednička iskustva

Ovo je prijavljeno radno rješenje na Microsoftovim forumima^{(Microsoft Forums)} , koje je neobično povezano s Zajedničkim^(Shared) iskustvima. Međutim, korisnik je također prijavio još nekoliko pogrešaka i simptoma zajedno s ID-om događaja 7023^{(Event ID 7023)} . Evo popisa.

Service “Connected Device Platform Service” cannot be started manually. Error message shown:Windows could not start Connected Device Platform Service service on Local Computer. Error 0x80004005: Unspecified error

System (more specifically explorer.exe) hangs for about 1-2 minutes after Windows 10 was booted.

Wireless Display Connection (WiDi) fails to connect.

Rješenje je bilo uključivanje prekidača Zajedničko^(Shared) iskustvo.

• Otvorite postavke sustava Windows (Win + I)
• Idite na Privatnost > Zajednička iskustva^{(Shared Experiences)} > Dijeli na različitim uređajima
• Uključite prekidač koji kaže: "Dopusti aplikacijama na mojim drugim uređajima (uključujući povezane telefone i tablete) da se otvaraju i šalju poruke aplikacijama na ovom uređaju i obrnuto.
• Molimo uključite ga

Zatim ćete možda morati malo eksperimentirati s padajućem izborniku Svi^(Everyone) u blizini ili Samo Moji uređaji^(Devices) . Nadamo^(Hopefully) se da bi to trebalo riješiti problem.

4] Pokrenite SFC ili System File Checker

Alat za provjeru sistemskih datoteka^{(System File Checker)} može pomoći u popravljanju bilo kakve oštećenja, tj.  popraviti oštećene sistemske datoteke u instalaciji sustava Windows^(Windows) . Naredbu navedenu u nastavku možete pokrenuti u povišenom naredbenom retku.

sfc /scannow

Nakon dovršetka skeniranja provjerite dobivate li i dalje grešku tako što ćete otići na Dnevnik događaja^{(Event Log)} .

Nadam se da će vam jedan od ovih savjeta pomoći da riješite problem koji imate u kojem se usluga platforme povezanih ^{(Platform Service)}uređaja^(Devices) stalno prekida.

The Connected Devices Platform Service service terminated

Whenever something fails on Windows, a service, a program, or anything, it іs logged into Event viеwer.  One such Event ID 7023. It is associated with the CDPSvc service. The full error message goes as follows.

The Connected Devices Platform Service service terminated with the following error: Unspecified error with an Event ID of 7023.

If you are receiving the same error, we will share some tips to help you resolve the problem.

What is the Connected Devices Platform Service (CDPSvc)

Before we go ahead and find a solution, know that this service is related to connecting peripherals and external devices.  That includes Bluetooth, external storage, keyboard mouse, Printers, Camera, Smartphones, and so on. If the service is getting terminated, then the chances are that you will face issues with those devices.

The Connected Devices Platform Service service terminated

The first thing you should do is check the status of the CDPSvc service in the Services Manager. Open Run prompt using (Win + R), type services.msc, and then press the Enter key. In the Services window, locate the Connected Devices Platform Service and double click to open it. Make sure it is running. It is possible that the service starts on its own from time to time, but also keeps failing.

That said, let’s take a look at the options you can try to resolve the problem.

1. Check Dependent Service
2. Keep Restarting the Service
3. Turn on Shared Experiences
4. Run SFC tool

Sometimes the problems could be because of a Windows update that caused the problem.  Microsoft keeps rolling out fixed, so make sure you have all the updates installed on your computer.

1] Check Dependent Service(s)

If a service depends on another service or service, it will not work if those services are not working. If you switch to the Dependencies tab of the Connected Devices Platform Service,  there are three services:

• Network Connection Broker
• Remote Procedure Call (RPC)
• TCP/IP Protocol Driver

Make sure these services are running as expected. You can find them in the services section.

2] Keep Restarting the Service

Windows offers an option for services to keep restarting if it fails. The default is set to two attempts and then stop. However, if the service keeps coming back, then set up the service to keep restarting might help.

• Once you open the service, switch to Recovery Tab.
• Change the Subsequent failures  from “Take No Action” to “Restart the Service.”

Troubleshoot: Windows Services will not start.

3] Turn on Shared Experiences

This is a reported working solution in Microsoft Forums, which was oddly related to the Shared experiences. However, the user also reported a few more errors and symptoms along with Event ID 7023. Here is the list.

Service “Connected Device Platform Service” cannot be started manually. Error message shown:Windows could not start Connected Device Platform Service service on Local Computer. Error 0x80004005: Unspecified error

System (more specifically explorer.exe) hangs for about 1-2 minutes after Windows 10 was booted.

Wireless Display Connection (WiDi) fails to connect.

The solution was tur turn on Shared experience toggle.

• Open Windows Settings (Win + I)
• Navigate to Privacy > Shared Experiences > Share across devices
• Turn on the toggle, which says, “Let apps on my other devices (including linked phones and tablets) open and message apps on this device and vice versa.
• Please turn it on

Next, you may have to experiment a bit with from the dropdown with Everyone nearby or My Devices only. Hopefully, it should resolve the problem.

4] Run SFC or System File Checker

System File Checker tool can help fix any corruption i.e., repair corrupted system files in a Windows installation. You can run the below-specified command in an elevated command prompt.

sfc /scannow

Once the scan complete, check if you are still getting the error by going to Event Log.

I hope one of these tips helps you resolve the problem you have where Connected Devices Platform Service service keeps getting terminated.

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