Ako se susrećete s pogreškom "Windows ne može komunicirati^{(Communicate)} s uređajem^(Device) ili resursom^(Resource) ( primarni DNS poslužitelj^{(Primary DNS Server)} )", to znači da ne možete pristupiti internetu^(Internet) što se događa jer se vaše računalo ne može povezati s primarnim DNS poslužiteljem vašeg ISP -a . Ako imate internetsku^(Internet) vezu s ograničenim pristupom, možete pokušati pokrenuti alat za rješavanje problema s mrežom koji će vam prikazati gornju poruku o pogrešci.

Rješavanje problema Windows ne može komunicirati s uređajem ili pogreškom resursa

Glavni uzrok ove mrežne pogreške su problemi s DNS -om, oštećeni, zastarjeli ili nekompatibilni upravljački programi mrežnog adaptera, oštećena predmemorija DNS^{(DNS Cache)} -a , netočna konfiguracija datoteke Hosts itd. U svakom slučaju^(Anyway) , bez gubljenja vremena, pogledajmo Kako popraviti Windows^{(Fix Windows)} ne može komunicirati s uređajem ili resursom uz pomoć dolje navedenog vodiča.

Rješavanje problema Windows^{(Fix Windows)} ne može komunicirati s uređajem ili resursom

Obavezno stvorite točku vraćanja^{(create a restore point)} u slučaju da nešto pođe po zlu.

Metoda 1: Automatski pribavite adresu DNS poslužitelja i IP adresu^{(Method 1: Obtain the DNS server address and IP address automatically)}

1. Pritisnite tipku Windows key + R , zatim upišite ncpa.cpl i pritisnite enter.

ncpa.cpl za otvaranje wifi postavki | Rješavanje problema Windows ne može komunicirati s uređajem ili resursom

2. Sada desnom tipkom miša kliknite svoj WiFi (NIC) i odaberite Svojstva.^{(Properties.)}

Desnom tipkom miša kliknite svoju aktivnu mrežu (Ethernet ili WiFi) i odaberite Svojstva

3. Odaberite Internet Protocol Version 4 (TCP/Ipv4) , a zatim kliknite Svojstva.^{(Properties.)}

Internetski protokol verzija 4 (TCP IPv4)

4. Obavezno označite^{( checkmark)} sljedeće opcije:

Obtain an IP address automatically 
Obtain DNS server address automatically.

5. Kliknite U redu^(Ok) i izađite iz WiFi svojstava.

internet ipv4 svojstva

6. Ponovno pokrenite da biste primijenili promjene.

Method 2: Clear DNS cache and Reset TCP/IP

1. Otvorite naredbeni redak^{(Command Prompt)} . Korisnik može izvršiti ovaj korak tražeći 'cmd' , a zatim pritisnite Enter.

Otvorite naredbeni redak. Korisnik može izvršiti ovaj korak tražeći 'cmd', a zatim pritisnite Enter.

2. Sada upišite sljedeću naredbu i pritisnite Enter nakon svake:

ipconfig /release
ipconfig /flushdns
ipconfig /renew

ipconfig postavke | Rješavanje problema Windows ne može komunicirati s uređajem ili resursom

3. Opet^(Again) otvorite Admin Command Prompt i upišite sljedeće i pritisnite enter nakon svakog od njih:

ipconfig /flushdns
nbtstat –r
netsh int ip reset
netsh winsock reset

resetiranje vašeg TCP/IP-a i ispiranje vašeg DNS-a.

4. Ponovno pokrenite da biste primijenili promjene. Čini se da ispiranje DNS -a ^(DNS)popravlja Windows ne može komunicirati s uređajem ili pogreškom resursa.^{(Fix Windows can’t communicate with the device or resource error.)}

Metoda 3: Ažurirajte svoj mrežni upravljački program^{(Method 3: Update your network driver)}

1. Pritisnite tipku Windows + R i upišite devmgmt.msc u dijaloški okvir Pokreni da biste otvorili upravitelj uređaja.^{(device manager.)}

devmgmt.msc upravitelj uređaja

2. Proširite Mrežni adapteri^{(Network adapters)} , zatim desnom tipkom miša kliknite svoj Wi-Fi kontroler^{( Wi-Fi controller)} (na primjer Broadcom ili Intel ) i odaberite Ažuriraj upravljačke programe.^{(Update Drivers.)}

Mrežni adapteri kliknite desnim klikom i ažurirajte upravljačke programe

3. U Windows ažuriranju softvera upravljačkog programa^{(Update Driver Software Windows)} odaberite “ Pregledaj moje računalo za softver upravljačkog programa. ^{(Browse my computer for driver software.)}”

Pregledaj moje računalo za softver upravljačkog programa

4. Sada odaberite " Pusti me da odaberem s popisa upravljačkih programa uređaja na mom računalu. ^{(Let me pick from a list of device drivers on my computer.)}”

Dopustite mi da odaberem s popisa upravljačkih programa uređaja na svom računalu

5. Pokušajte ažurirati upravljačke programe s navedenih verzija.^{(update drivers from the listed versions.)}

6. Ako gore navedeno nije uspjelo, idite na web- stranicu proizvođača^{(manufacturers website)} da ažurirate upravljačke programe: https://downloadcenter.intel.com/

Metoda 4: Deinstalirajte upravljačke programe bežičnog mrežnog adaptera^{(Method 4: Uninstall Wireless Network Adapter Drivers)}

1. Pritisnite tipku Windows + R zatim upišite devmgmt.msc i pritisnite Enter da otvorite Upravitelj uređaja.^{(Device Manager.)}

devmgmt.msc upravitelj uređaja | Rješavanje problema Windows ne može komunicirati s uređajem ili resursom

2. Proširite Mrežni adapteri^{(Expand Network Adapters)} i pronađite naziv svog mrežnog adaptera.^{(your network adapter name.)}

3. Zabilježite naziv adaptera^{(note down the adapter name)} za slučaj da nešto pođe po zlu.

4. Desnom tipkom miša kliknite mrežni adapter i odaberite deinstaliraj.^(uninstall.)

deinstalirati mrežni adapter

5. Ako tražite potvrdu, odaberite Da.^{( select Yes.)}

6. Ponovno pokrenite računalo i pokušajte se ponovno povezati s mrežom.

7. Ako se ne možete spojiti na svoju mrežu, to znači da softver upravljačkog programa^{(driver software)} nije automatski instaliran.

8. Sada trebate posjetiti web-mjesto svog proizvođača i od tamo preuzeti upravljački program^{(download the driver)} .

preuzmite drajver s web-mjesta proizvođača

9. Instalirajte upravljački program i ponovno pokrenite računalo.

Metoda 5: Koristite Google DNS^{(Method 5: Use Google DNS)}

Možete koristiti Googleov DNS umjesto zadanog DNS - a koji je postavio vaš davatelj internetskih usluga^{(Internet Service Provider)} ili proizvođač mrežnog adaptera. Ovo će osigurati da DNS koji vaš preglednik koristi nema nikakve veze s YouTube videom koji se ne učitava. Učiniti tako,

1. Desnom tipkom miša kliknite^{(Right-click)} na ikonu mreže (LAN)^{(network (LAN) icon)} na desnom kraju programske trake^(taskbar) i kliknite na Open Network & Internet Settings.

Desnom tipkom miša kliknite ikonu Wi-Fi ili Ethernet, a zatim odaberite Open Network & Internet Settings

2. U aplikaciji postavki^(settings) koja se otvori, kliknite Promjena opcija adaptera^{(Change adapter options)} u desnom oknu.

Kliknite Promjena opcija adaptera

3. Desnom tipkom miša kliknite^{( Right-click)} mrežu koju želite konfigurirati i kliknite na Svojstva.^{(Properties.)}

Desnom tipkom miša kliknite svoju mrežnu vezu, a zatim kliknite Svojstva

4. Kliknite na Internet Protocol Version 4 (IPv4) na popisu, a zatim kliknite na Svojstva.^{(Properties.)}

Odaberite Internet Protocol Version 4 (TCPIPv4) i ponovno kliknite na gumb Svojstva

Također pročitajte: ^{(Also Read:)} Ispravite pogrešku nedostupnosti vašeg DNS poslužitelja^{(Fix Your DNS Server might be an unavailable error)} .

5. Na kartici Općenito odaberite ' Upotrijebi sljedeće adrese DNS poslužitelja^{(Use the following DNS server addresses)} ' i unesite sljedeće DNS adrese.

Preferirani DNS poslužitelj: 8.8.8.8
^{(Preferred DNS Server: 8.8.8.8
)}Alternativni DNS poslužitelj: 8.8.4.4^{(Alternate DNS Server: 8.8.4.4)}

koristite sljedeće adrese DNS poslužitelja u postavkama IPv4 | Rješavanje problema Windows ne može komunicirati s uređajem ili resursom

6. Na kraju, kliknite OK na dnu prozora za spremanje promjena.

7. Ponovno pokrenite računalo i nakon ponovnog pokretanja sustava provjerite možete li popraviti Windows ne može komunicirati s uređajem ili resursom.^{( Fix Windows can’t communicate with the device or resource.)}

Metoda 6: Uredite datoteku Windows Hosts^{(Method 6: Edit Windows Hosts file)}

1. Pritisnite tipku Windows + Q, a zatim upišite Notepad i kliknite desnom tipkom miša da odaberete Pokreni kao administrator.^{(Run as administrator.)}

2. Sada kliknite Datoteka^(File) , a zatim odaberite Otvori^(Open) i idite do sljedećeg mjesta:

C:\Windows\System32\drivers\etc

U bilježnici odaberite Datoteka, a zatim kliknite Otvori

3. Zatim iz vrste datoteke odaberite Sve datoteke^{(file type, select All Files)} .

hosts uređivanje datoteka

4. Zatim odaberite datoteku hosts^{(hosts file)} i kliknite Otvori.^{( Open.)}

5. Izbrišite^(Delete) sve after the last # sign.

izbriši sve nakon #

6. Kliknite File>save , a zatim zatvorite notepad i ponovno pokrenite računalo.

Metoda 7: Pokrenite CCleaner i Malwarebytes^{(Method 7: Run CCleaner and Malwarebytes)}

1. Preuzmite i instalirajte CCleaner & Malwarebytes.

2. Pokrenite Malwarebytes^{(Run Malwarebytes)}^{(Run Malwarebytes)} i neka skenira vaš sustav u potrazi za štetnim datotekama. Ako se pronađe zlonamjerni softver, automatski će ih ukloniti.

Kliknite na Scan Now nakon što pokrenete Malwarebytes Anti-Malware

3. Sada pokrenite CCleaner i odaberite Custom Clean .

4. Pod Custom Clean odaberite karticu Windows^{(Windows tab)} i označite zadane postavke te kliknite Analiziraj^(Analyze) .

Odaberite Custom Clean, a zatim označite zadano na kartici Windows | Rješavanje problema Windows ne može komunicirati s uređajem ili resursom

5. Nakon što je analiza dovršena, provjerite jeste li sigurni da ćete ukloniti datoteke koje želite izbrisati.^{(Once Analyze is complete, make sure you’re certain to remove the files to be deleted.)}

Kliknite na Run Cleaner za brisanje datoteka

6. Konačno, kliknite na gumb Pokreni čistač^{(Run Cleaner)} i pustite CCleaner da radi svojim tijekom.

7. Za dodatno čišćenje sustava odaberite karticu Registry^{(select the Registry tab)} i provjerite je li označeno sljedeće:

Odaberite karticu Registry, a zatim kliknite na Skeniraj za probleme

8. Kliknite gumb Skeniraj za probleme^{(Scan for Issues)} i dopustite CCleaner -u da skenira, a zatim kliknite gumb Popravi odabrane probleme^{(Fix Selected Issues)} .

Nakon što je skeniranje problema dovršeno, kliknite na Popravi odabrane probleme | Rješavanje problema Windows ne može komunicirati s uređajem ili resursom

9. Kada CCleaner pita " Želite li sigurnosne kopije promjena u registru? ^{(Do you want backup changes to the registry?)}” odaberite Da^{( select Yes)} .

10. Nakon što je sigurnosno kopiranje dovršeno, kliknite gumb Popravi sve odabrane probleme^{(Fix All Selected Issues)} .

11. Ponovno pokrenite računalo da biste spremili promjene.

Method 8: Disable Intel PROSet/Wireless WiFi Connection Utility

1. Potražite upravljačku ploču^{(control panel)} na traci za pretraživanje izbornika Start^{(Start Menu)} i kliknite na nju da biste otvorili upravljačku ploču.^{(Control Panel.)}

Upišite Control Panel u traku za pretraživanje i pritisnite enter

2. Zatim kliknite na Mreža i internet^{( Network and Internet)} > Prikaži status mreže i zadatak.^{(View network status and task.)}

Na upravljačkoj ploči kliknite Mreža i internet

3. Sada u donjem lijevom kutu kliknite na Intel PROset/Wireless Tools.

4. Zatim otvorite postavke^(settings) na Intel WiFi Hotspot Assistant , a zatim poništite opciju “ Omogući Intel Hotspot Assistant. ^{(Enable Intel Hotspot Assistant.)}”

Poništite Omogući Intel Hotspot Assistant u Intel WiFi Hotspot Assistant | Rješavanje problema Windows ne može komunicirati s uređajem ili resursom

5. Kliknite OK i ponovno pokrenite računalo da biste spremili promjene.

Preporučeno:^{(Recommended:)}

Popravite problem s tipkovnicom koja ne tipka u sustavu Windows 10^{(Fix Keyboard Not Typing in Windows 10 Issue)}
Kako povezati Cortanu s Gmail računom u sustavu Windows 10^{(How to Connect Cortana to Gmail Account in Windows 10)}
Rješavanje problema GeForce Experience neće se otvoriti u sustavu Windows 10^{(Fix GeForce Experience Won’t Open in Windows 10)}
[RJEŠENO] WiFi povezan, ali nema interneta u sustavu Windows 10^{([SOLVED] WiFi Connected But No Internet on Windows 10)}

To je to što ste uspješno popravili Windows ne može komunicirati s uređajem ili pogreškom resursa^{(Fix Windows can’t communicate with the device or resource error)} , ali ako još uvijek imate bilo kakvih pitanja u vezi s ovim postom, slobodno ih pitajte u odjeljku za komentare.

Fix Windows can't communicate with the device or resource

Іf you’re facing the еrror “Windows Cаn’t Commυnicate with the Device or Resoυrce (Primary DNS Sеrver)” then this means you cannot access the Internet which is happening because your PC is unablе to сonnect tо the primary DNS server of your ISP. If you are getting limited aсcess Internet connection, yoυ can try to run the nеtwork troubleshoоter, showing you the above error message.

Fix Windows can't communicate with the device or resource error

The main cause for this network error is caused by DNS issues, corrupted, outdated, or incompatible network adapter drivers, corrupted DNS Cache, incorrect configuration of Hosts file etc. Anyway, without wasting any time, let’s see How to Fix Windows can’t communicate with the device or resource with the help of the below-listed tutorial.

Fix Windows can’t communicate with the device or resource

Make sure to create a restore point just in case something goes wrong.

Method 1: Obtain the DNS server address and IP address automatically

1. Press Windows key + R, then type ncpa.cpl and hit enter.

ncpa.cpl to open wifi settings | Fix Windows can't communicate with the device or resource

2. Now right-click on your WiFi (NIC) and select Properties.

Right-click on your active network (Ethernet or WiFi) and select Properties

3. Select Internet Protocol Version 4 (TCP/Ipv4) and then click Properties.

Internet protocal version 4 (TCP IPv4)

4. Make sure to checkmark the following options:

Obtain an IP address automatically 
Obtain DNS server address automatically.

5. Click Ok and exit WiFi properties.

internet ipv4 properties

6. Reboot to apply changes.

Method 2: Clear DNS cache and Reset TCP/IP

1. Open Command Prompt. The user can perform this step by searching for ‘cmd’ and then press Enter.

Open Command Prompt. The user can perform this step by searching for ‘cmd’ and then press Enter.

2. Now type the following command and press Enter after each one:

ipconfig /release
ipconfig /flushdns
ipconfig /renew

ipconfig settings | Fix Windows can't communicate with the device or resource

3. Again, open Admin Command Prompt and type the following and hit enter after each one:

ipconfig /flushdns
nbtstat –r
netsh int ip reset
netsh winsock reset

resetting your TCP/IP and flushing your DNS.

4. Reboot to apply changes. Flushing DNS seems to Fix Windows can’t communicate with the device or resource error.

Method 3: Update your network driver

1. Press Windows key + R and type devmgmt.msc in Run dialogue box to open device manager.

devmgmt.msc device manager

2. Expand Network adapters, then right-click on your Wi-Fi controller(for example Broadcom or Intel) and select Update Drivers.

Network adapters right click and update drivers

3. In the Update Driver Software Windows, select “Browse my computer for driver software.”

Browse my computer for driver software

4. Now select “Let me pick from a list of device drivers on my computer.”

Let me pick from a list of device drivers on my computer

5. Try to update drivers from the listed versions.

6. If the above didn’t work then go to manufacturers website to update drivers: https://downloadcenter.intel.com/

Method 4: Uninstall Wireless Network Adapter Drivers

1. Press Windows Key + R then type devmgmt.msc and hit Enter to open Device Manager.

devmgmt.msc device manager | Fix Windows can't communicate with the device or resource

2. Expand Network Adapters and find your network adapter name.

3. Make sure you note down the adapter name just in case something goes wrong.

4. Right-click on your network adapter and select uninstall.

uninstall network adapter

5. If ask for confirmation, select Yes.

6. Restart your PC and try to reconnect to your network.

7. If you cannot connect to your network, it means the driver software isn’t automatically installed.

8. Now you need to visit your manufacturer’s website and download the driver from there.

download driver from manufacturer's website

9. Install the driver and reboot your PC.

Method 5: Use Google DNS

You can use Google’s DNS instead of the default DNS set by your Internet Service Provider or the network adapter manufacturer. This will make sure that the DNS your browser is using has nothing to do with the YouTube video not loading. To do so,

1. Right-click on the network (LAN) icon in the right end of the taskbar, and click on Open Network & Internet Settings.

Right-click on the Wi-Fi or Ethernet icon then select Open Network & Internet Settings

2. In the settings app that opens, click on Change adapter options in the right pane.

Click Change adapter options

3. Right-click on the network you want to configure, and click on Properties.

Right-click on your Network Connection and then click on Properties

4. Click on Internet Protocol Version 4 (IPv4) in the list and then click on Properties.

Select Internet Protocol Version 4 (TCPIPv4) and again click on the Properties button

Also Read: Fix Your DNS Server might be an unavailable error.

5. Under the General tab, choose ‘Use the following DNS server addresses’ and put the following DNS addresses.

Preferred DNS Server: 8.8.8.8
Alternate DNS Server: 8.8.4.4

use the following DNS server addresses in IPv4 settings | Fix Windows can't communicate with the device or resource

6. Finally, click OK at the bottom of the window to save changes.

7. Reboot your PC and once the system restart, see if you’re able to Fix Windows can’t communicate with the device or resource.

Method 6: Edit Windows Hosts file

1. Press Windows Key + Q then type Notepad and right-click on it to select Run as administrator.

2. Now click File then select Open and browse to the following location:

C:\Windows\System32\drivers\etc

From notepad select File then click Open

3. Next, from the file type, select All Files.

hosts files edit

4. Then select the hosts file and click Open.

5. Delete everything after the last # sign.

delete everything after #

6. Click File>save then close notepad and restart your PC.

Method 7: Run CCleaner and Malwarebytes

1. Download and install CCleaner & Malwarebytes.

2. Run Malwarebytes and let it scan your system for harmful files. If malware is found, it will automatically remove them.

Click on Scan Now once you run the Malwarebytes Anti-Malware

3. Now run CCleaner and select Custom Clean.

4. Under Custom Clean, select the Windows tab and checkmark defaults and click Analyze.

Select Custom Clean then checkmark default in Windows tab | Fix Windows can't communicate with the device or resource

5. Once Analyze is complete, make sure you’re certain to remove the files to be deleted.

Click on Run Cleaner to deleted files

6. Finally, click on the Run Cleaner button and let CCleaner run its course.

7. To further clean your system, select the Registry tab, and ensure the following are checked:

Select Registry tab then click on Scan for Issues

8. Click on the Scan for Issues button and allow CCleaner to scan, then click on the Fix Selected Issues button.

Once scan for issues is completed click on Fix selected Issues | Fix Windows can't communicate with the device or resource

9. When CCleaner asks “Do you want backup changes to the registry?” select Yes.

10. Once your backup has completed, click on the Fix All Selected Issues button.

11. Restart your PC to save changes.

Method 8: Disable Intel PROSet/Wireless WiFi Connection Utility

1. Search for the control panel from the Start Menu search bar and click on it to open the Control Panel.

Type Control Panel in the search bar and press enter

2. Then click on Network and Internet > View network status and task.

From Control Panel, click on Network and Internet

3.Now on the bottom left corner click on Intel PROset/Wireless Tools.

4. Next, open settings on Intel WiFi Hotspot Assistant then uncheck “Enable Intel Hotspot Assistant.”

Uncheck Enable Intel Hotspot Assistant in Intel WiFi Hotspot Asisstant | Fix Windows can't communicate with the device or resource

5. Click OK and reboot your PC to save changes.

Recommended:

That’s it you have successfully Fix Windows can’t communicate with the device or resource error but if you still have any queries regarding this post then feel free to ask them in the comment’s section.

Aleksandar Vinković

About the author

Ja sam profesionalni recenzent za Windows i uredski softver. Dobro poznajem te programe, kao i njihove različite značajke i mogućnosti. Moje recenzije su objektivne i detaljne, tako da potencijalni kupci mogu vidjeti koliko dobro program radi i koja se poboljšanja mogu učiniti. Također volim pomagati ljudima da pronađu najbolje aplikacije za svoje potrebe - bilo da je to putem recenzija ili pronalaženjem najboljih ponuda za aplikacije.

Rješavanje problema Windows ne može komunicirati s uređajem ili resursom

Rješavanje problema Windows(Fix Windows) ne može komunicirati s uređajem ili resursom

Metoda 1: Automatski pribavite adresu DNS poslužitelja i IP adresu(Method 1: Obtain the DNS server address and IP address automatically)

Method 2: Clear DNS cache and Reset TCP/IP

Metoda 3: Ažurirajte svoj mrežni upravljački program(Method 3: Update your network driver)

Metoda 4: Deinstalirajte upravljačke programe bežičnog mrežnog adaptera(Method 4: Uninstall Wireless Network Adapter Drivers)

Metoda 5: Koristite Google DNS(Method 5: Use Google DNS)

Metoda 6: Uredite datoteku Windows Hosts(Method 6: Edit Windows Hosts file)

Metoda 7: Pokrenite CCleaner i Malwarebytes(Method 7: Run CCleaner and Malwarebytes)

Method 8: Disable Intel PROSet/Wireless WiFi Connection Utility

Fix Windows can't communicate with the device or resource

Fix Windows can’t communicate with the device or resource

Method 1: Obtain the DNS server address and IP address automatically

Method 2: Clear DNS cache and Reset TCP/IP

Method 3: Update your network driver

Method 4: Uninstall Wireless Network Adapter Drivers

Method 5: Use Google DNS

Method 6: Edit Windows Hosts file

Method 7: Run CCleaner and Malwarebytes

Method 8: Disable Intel PROSet/Wireless WiFi Connection Utility

Aleksandar Vinković

About the author

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Rješavanje problema Windows^{(Fix Windows)} ne može komunicirati s uređajem ili resursom

Metoda 1: Automatski pribavite adresu DNS poslužitelja i IP adresu^{(Method 1: Obtain the DNS server address and IP address automatically)}

Metoda 3: Ažurirajte svoj mrežni upravljački program^{(Method 3: Update your network driver)}

Metoda 4: Deinstalirajte upravljačke programe bežičnog mrežnog adaptera^{(Method 4: Uninstall Wireless Network Adapter Drivers)}

Metoda 5: Koristite Google DNS^{(Method 5: Use Google DNS)}

Metoda 6: Uredite datoteku Windows Hosts^{(Method 6: Edit Windows Hosts file)}

Metoda 7: Pokrenite CCleaner i Malwarebytes^{(Method 7: Run CCleaner and Malwarebytes)}