Google Play Music je popularan glazbeni player i prilično sjajna aplikacija za streaming glazbe. Uključuje neke od najboljih Googleovih^(Google) značajki u klasi zajedno s opsežnom bazom podataka. To vam omogućuje da vrlo lako pronađete bilo koju pjesmu ili video. Možete pregledavati top ljestvice, najpopularnije albume, najnovija izdanja i kreirati prilagođeni popis pjesama za sebe. Prati vašu aktivnost slušanja i tako uči vaš ukus i preferencije u glazbi kako bi vam pružio bolje prijedloge. Također, budući da je povezan s vašim Google računom, sve vaše preuzete pjesme i popisi za reprodukciju sinkroniziraju se na svim vašim uređajima. Ovo su neke od značajki koje Google Play glazbu čine jednom^{(Google Play Music one)} od najboljih glazbenih aplikacija dostupnih na tržištu.

Međutim, baš kao i druge aplikacije, Google Play Music ima neke greške i stoga u određenim prilikama ne radi. Korisnici Androida^(Android) često su tijekom godina prijavljivali razne pogreške, probleme i rušenja aplikacija. Stoga je krajnje vrijeme da se pozabavimo raznim problemima s Google Play glazbom^{(Google Play Music)} i pomognemo vam riješiti te probleme.

Riješite probleme s Google Play glazbom^{(Fix Problems with Google Play Music)}

1. Google Play glazba ne radi^{(1. Google Play Music is Not Working)}

Najosnovniji problem s kojim se možete suočiti je taj što aplikacija potpuno prestaje raditi. To znači da jednostavno više neće reproducirati pjesme. Postoji niz mogućih razloga za ovaj problem. Prva stvar koju trebate provjeriti je vaša internetska veza^{(check is your internet connection)} . Google Play glazba^{(Google Play Music)} zahtijeva stabilnu internetsku vezu za ispravan rad. Stoga provjerite radi li vaša Wi-Fi ili mobilna mreža ispravno. Pokušajte upotrijebiti neke druge aplikacije kao što je YouTube za testiranje internetske propusnosti. Ako je problem uzrokovan sporom internetskom vezom, tada možete smanjiti kvalitetu reprodukcije pjesama.

1. Otvorite Google Play glazbu^{(Google Play Music)} na svom uređaju.

2. Sada dodirnite ikonu hamburgera u gornjem lijevom dijelu^{(hamburger icon on the top left-hand side)} zaslona i dodirnite opciju Postavke^(Settings) .

3. Pomaknite se prema dolje do odjeljka Reprodukcija^{(Playback section)} i postavite kvalitetu reprodukcije na mobilnoj mreži i Wi-Fi na nisku.

Također možete uključiti Wi-Fi ili mobilnu mrežu^{( toggle your Wi-Fi or mobile network)} da biste riješili probleme s povezivanjem. Uključivanje načina rada u zrakoplovu^(Airplane) i njegovo isključivanje također pomaže u rješavanju problema s internetskom vezom.

Ako nema problema s internetom, moguće je da više ljudi istovremeno koristi isti račun za strujanje glazbe. ^{( multiple people are simultaneously using the same account to stream music.)} Google Play glazba^{(Google Play Music)} osmišljena je na način da samo jedna osoba može strujati glazbu na jednom uređaju pomoću jednog računa. Dakle, ako je netko drugi prijavljen na neki drugi uređaj poput prijenosnog računala i reproducira glazbu, Google Play glazba^{(Google Play Music)} neće raditi na vašem telefonu. Morate biti sigurni da to nije slučaj.

Ostala moguća rješenja uključuju brisanje predmemorije za aplikaciju i ponovno pokretanje uređaja. Također nije sramota provjeriti jeste li prijavljeni s ispravnim računom. To se može jednostavno provjeriti otvaranjem postavki aplikacije i klikom na opciju Račun^(Account) .

Često se korisnici odjavljuju sa svojih uređaja i ne mogu se sjetiti lozinke. Ovo također ima zaobilazno rješenje jer svoju zaporku možete oporaviti putem opcije Google Password Recovery .

2. Duplicirane pjesme^{(2. Duplicate Tracks)}

Ponekad ćete u vašoj glazbenoj biblioteci pronaći više primjeraka iste pjesme. To bi se moglo dogoditi ako ste svoju glazbu prenijeli s iTunes, MacBook ili Windows PC. Sada Google Play Music nema mogućnost identificiranja dupliciranih pjesama i automatskog ih brisanja, pa ih se morate ručno riješiti. Možete proći kroz cijeli popis i obrisati ih jedan po jedan ili obrisati cijelu biblioteku i ponovno ih prenijeti, pazeći da ovaj put ne postoje duplikati.

Postoji i alternativno rješenje za ovaj problem dostupno na Redditu^(Reddit) . Ovo rješenje je lakše i štedi mnogo ručnog rada. Kliknite ovdje^{(Click here)} kako biste pročitali rješenje, a zatim ako smatrate da ga možete isprobati i sami. Imajte na umu da gore opisana metoda nije za početnike. Preporučljivo je da ovo isprobate samo ako imate neko znanje o Androidu^(Android) i programiranju.

3. Google Play glazba ne može se sinkronizirati^{(3. Google Play Music is not able to Sync)}

Ako se Google Play glazba^{(Google Play Music)} ne sinkronizira, nećete moći pristupiti pjesmama koje ste prenijeli s nekog drugog uređaja kao što je računalo. Sinkronizacija^(Sync) između uređaja važna je jer vam omogućuje reprodukciju glazbe na vašem Android uređaju. Jedan od glavnih razloga zašto sinkronizacija ne radi je spora internetska veza. Pokušajte se povezati s drugom mrežom i provjerite je li problem riješen. Možete pokušati ponovno pokrenuti Wi-Fi^{(try restarting your Wi-Fi)} kako biste osigurali primanje odgovarajuće stabilne propusnosti.

Drugi razlog zašto se Google Play glazba^{(Google Play Music)} ne sinkronizira su oštećene datoteke predmemorije. Možete očistiti datoteke predmemorije za aplikaciju i zatim ponovno pokrenuti uređaj. Nakon što se uređaj ponovno pokrene, osvježite svoju glazbenu biblioteku. Ako to ne pomogne, možda ćete se morati odlučiti za vraćanje na tvorničke postavke.

Ovaj problem može nastati i ako svoj račun prenosite na novi uređaj. Kako biste dobili sve podatke na svom novom uređaju, morate deautorizirati svoj stari uređaj. Razlog tome je što Google Play glazba^{(Google Play Music)} može raditi samo na jednom uređaju s određenim računom. Da biste igrali istovremeno na više uređaja, morate nadograditi na premium verziju.

Također pročitajte: ^{(Also Read:)} Popravite Google Play glazbu koja se stalno ruši^{(Fix Google Play Music Keeps Crashing)}

4. Pjesme se ne prenose na Google Play glazbu^{(4. Songs are not Uploading on Google Play Music)}

Još jedna uobičajena pogreška je da Google Play glazba^{(Google Play Music)} ne može prenijeti pjesme. To vas sprječava da reproducirate nove pjesme i da ih dodate u svoju biblioteku. Zaista je frustrirajuće kada platite pjesmu, a onda je ne možete spremiti u svoju biblioteku. Sada postoje tri glavna razloga zašto se ovaj problem pojavljuje:

• Biblioteka Google Play glazbe je puna^{(Google Play Music library is full)} i više nema mjesta.
• Pjesma koju pokušavate prenijeti je u nepodržanom formatu datoteke^{(unsupported file format)} .
• Pjesma je kupljena s drugog računa.

Dolazak do prvog uvjeta, tj. dosegnutog ograničenja za preuzimanje pjesama, čini se malo vjerojatnim jer je Google Play Music nedavno povećao kapacitet svoje biblioteke na 100.000 pjesama. Međutim, ako je to zapravo slučaj onda nema alternative osim brisanja starih pjesama kako bi se stvorio prostor za nove.

Sljedeći problem je nepodržani format datoteke. Google Play glazba^{(Google Play Music)} podržava i može reproducirati datoteke koje su u MP3 , WMA , AAC , FLAC i OGC formatu . Osim^(Apart) toga, nijedan drugi format poput WAV , RI ili AIFF nije podržan. Dakle, pjesma koju pokušavate prenijeti mora biti u bilo kojem od gore navedenih podržanih formata.

Za problem nepodudaranja računa, provjerite jeste li prijavljeni na isti račun na svom uređaju s kojim ste izvršili kupnju. Moguće je da ste pjesmu preuzeli s računom člana obitelji ili zajedničkim obiteljskim računom. U tom slučaju pjesma se neće prenijeti na vaš Android uređaj i Google Play glazbu^{(Google Play Music)} .

5. Nije moguće pronaći neke pjesme na Google Play glazbi^{(5. Unable to find some songs on Google Play Music)}

Možda ste primijetili da ponekad ne možete pronaći određenu pjesmu u svojoj biblioteci za koju sigurno znate da je bila tamo ranije. Često se čini da su unaprijed preuzete pjesme nestale i to je šteta. Međutim, ovo je relativno jednostavan problem i može se riješiti Osvježavanjem glazbene biblioteke. Slijedite dolje navedene korake da vidite kako:

1. Prvo otvorite Google Play glazbu^{(Google Play Music)} na svom Android pametnom telefonu.

2. Sada dodirnite ikonu hamburgera u gornjem lijevom kutu^{(hamburger icon on the top left-hand side)} zaslona. Zatim kliknite na opciju Postavke^(Settings) .

3. Ovdje jednostavno kliknite na gumb Osvježi^{(Refresh button)} . Google Play glazba može potrajati nekoliko sekundi, ovisno o broju spremljenih pjesama.

4. Kada se završi, pokušajte potražiti pjesmu i naći ćete je natrag u svojoj biblioteci.

Osvježavanje vaše biblioteke Google Play glazbe^{(Google Play Music)} uzrokuje da aplikacija sinkronizira svoju bazu podataka i tako vraća sve pjesme koje nedostaju.

6. Problem s plaćanjem s Google Play glazbom^{(6. Payment Issue with Google Play Music)}

Ako Google Play Music ne prihvaća plaćanje dok se pokušavate pretplatiti, to je vjerojatno zbog netočnih podataka o plaćanju,^{(incorrect payment details,)} neispravne kreditne kartice ili oštećenih datoteka predmemorije koje pohranjuju pojedinosti o načinima plaćanja. Kako biste ispravili pogrešku " kartica ne ispunjava uvjete^{(card is not eligible)} ", možete pokušati nekoliko stvari. Prvo što možete učiniti je provjeriti je li kartica u ispravnom stanju. Pokušajte istom karticom platiti nešto drugo. Ako ne uspije, trebate kontaktirati svoju banku i vidjeti u čemu je problem. Moguće je da je vaša kartica blokirana od strane banke jer je zastarjela. Ako kartica radi ispravno, morate isprobati neka druga alternativna rješenja.

Pokušajte ukloniti spremljene načine plaćanja iz Google Play glazbe^{(Google Play Music)} i Trgovine Google Play^{(Google Play Store)} . Sljedeće^(Next) , izbrišite predmemoriju i podatke za Google Play glazbu^{(Google Play Music)} . Nakon toga možete ponovno pokrenuti uređaj^{(restart the device)} . Sada ponovno otvorite Google Play glazbu^{(Google Play Music)} i pažljivo i točno unesite podatke o kartici. Nakon što je sve gotovo, nastavite s plaćanjem i provjerite radi li. Ako i dalje ne radi, trebate kontaktirati Google i vidjeti u čemu je problem. Do tada možete izvršiti plaćanje tuđom karticom ili se čak prebaciti na drugu aplikaciju kao što je YouTube glazba.

7. Problem s aplikacijom Music Manager^{(7. Problem with the Music Manager App)}

Aplikacija Music Manager potrebna je za prijenos pjesama s vašeg računala na vaš Android pametni telefon, ali ponekad ne radi ispravno. Zaglavi se tijekom učitavanja glazbe. To bi moglo biti zbog spore internetske veze. Dakle, provjerite radi li Wi-Fi mreža na koju ste povezani. Ako je potrebno, resetirajte usmjerivač ili se povežite na neku drugu mrežu. Ako internet nije razlog za pogrešku, morate se odjaviti, a zatim se ponovo prijaviti da biste riješili problem. Slijedite dolje navedene korake kako biste saznali kako:

1. Prvo otvorite aplikaciju upravitelja glazbe^{(music manager app)} na računalu.
2. Sada kliknite na opciju Preferences .
3. Ovdje dodirnite opciju Napredno^(Advanced) .
4. Pronaći ćete opciju Odjava^{(Sign Out)} , kliknite na nju.
5. Sada zatvorite aplikaciju, a zatim je ponovo otvorite.
6. Aplikacija će od vas tražiti da se prijavite. Unesite^(Enter) vjerodajnice za prijavu za svoj Google račun i prijavite se u aplikaciju upravitelja glazbe.
7. Ovo bi trebalo riješiti problem. Pokušajte prenijeti pjesme na Google Play glazbu^{(Google Play Music)} i provjerite radi li ispravno.

8. Učitane pjesme se cenzuriraju^{(8. Uploaded songs are getting Censored)}

Kada učitate hrpu pjesama sa svog računala na mobilni telefon, možda ćete primijetiti da se neke od prenesenih pjesama ne odražavaju u vašoj biblioteci. Razlog tome je taj što je Google Play Music cenzurirao neke od učitanih pjesama^{(Google Play Music has censored some of the uploaded songs)} . Pjesme koje prenesete Google je upario u oblacima i ako postoji kopija pjesme, Google je izravno dodaje vašoj biblioteci. Ne prolazi proces kopiranja i lijepljenja. Međutim, postoji loša strana ovog sustava. Neke od pjesama koje su dostupne na Google oblaku su cenzurirane i stoga im ne možete pristupiti. Za ovaj problem postoji rješenje. Slijedite dolje navedene korake kako biste izbjegli cenzuru vaših pjesama

1. Otvorite Google Play glazbu^{(Google Play Music)} na svom telefonu

2. Sada dodirnite ikonu hamburgera u gornjem lijevom kutu^{(tap on the hamburger icon on the top left-hand side)} zaslona.

3. Kliknite na opciju Postavke^(Settings) .

4. Sada se pomaknite prema dolje do odjeljka Reprodukcija^(Playback) i provjerite je li opcija blokiranja eksplicitnih pjesama na radiju isključena.^{( block explicit songs on the radio is switched off.)}

5. Nakon toga osvježite svoju glazbenu biblioteku dodirom na gumb Osvježi^{(Refresh button)} koji se nalazi u izborniku Postavke.

6. Ovo može potrajati nekoliko minuta, ovisno o broju pjesama u vašoj biblioteci. Kada završite, moći ćete pronaći sve pjesme koje su ranije bile cenzurirane.

Preporučeno:^{(Recommended:)}

• Popravite zaglavljenu trgovinu Google Play na Google Playu čekajući Wi-Fi^{(Fix Google Play Store Stuck on Google Play Waiting for Wi-Fi)}
• Popravite nizak Bluetooth glasnoću na Androidu^{(Fix Low Bluetooth Volume on Android)}
• Kako koristiti OK Google kada je zaslon isključen^{(How to use OK Google when the screen is off)}

Time dolazimo do kraja popisa raznih problema i njihovih rješenja za Google Play glazbu^{(Google Play Music)} . Ako naiđete na neki problem koji nije naveden ovdje, možete pokušati neke općenite popravke kao što su ponovno pokretanje telefona, ponovna instalacija aplikacije, ažuriranje operativnog sustava Android i konačno vraćanje na tvorničke postavke. Međutim, ako ne možete riješiti probleme s Google Play glazbom^{(Google Play Music)} , morate samo pričekati ažuriranje i u međuvremenu koristiti neku drugu aplikaciju. YouTube glazba je popularan izbor i sam Google želi da njegovi korisnici naprave promjenu.

Fix Problems with Google Play Music

Google Play Musiс iѕ a popular music player and a pretty great app for mυsіc streaming. It incorporatеѕ some of Gоogle’s best in class features along with an expansive datаbase. This allows you to find any song or video pretty easily. You can browse top charts, most popular albums, latest releases, and create a custom playlist for yourѕelf. It keeps track of your lіstening аctivity and thus, learns your taste and preferencе in music tо prоvide you with better suggestions. Also, since іt is linked to your Google account, all your downloaded sоngs and playlists are synced across all your devices. These are sоme of the features that make Google Play Music one of the best music aрps availablе in the market.

However, just like other apps, Google Play Music has some bugs and thus malfunctions on certain occasions. Android users have often reported various errors, problems, and app crashes over the years. Therefore, it is high time that we address the various issues with Google Play Music and helps you fix these problems.

Fix Problems with Google Play Music

1. Google Play Music is Not Working

The most basic problem that you can face is that the app stops working completely. This means it just won’t play songs anymore. There are a number of potential reasons for this problem. The first thing that you need to check is your internet connection. Google Play Music requires a stable internet connection to work properly. Therefore, make sure that your Wi-Fi or cellular network is working properly. Try using some other apps like YouTube to test internet bandwidth. If the problem is caused by a slow internet connection, then you can lower the playback quality of songs.

1. Open Google Play Music on your device.

2. Now tap on the hamburger icon on the top left-hand side of the screen and tap on the Settings option.

3. Scroll down to the Playback section and set the playback quality on mobile network and Wi-Fi to low.

You can also toggle your Wi-Fi or mobile network to resolve the connectivity issues. Switching on Airplane mode and then switching it off also helps resolve internet connection issues.

If there is no issue with the internet, then it possible that multiple people are simultaneously using the same account to stream music. Google Play Music is designed in a way that only one person can stream music on a single device using one account. So, if you are someone else is logged on to some other device like a laptop and playing music, then Google Play Music will not work on your phone. You need to make sure that it is not the case.

Other prospective solutions include clearing the cache for the app and restarting your device. There is also no shame in making sure that you are logged in with the correct account. This can be checked easily by opening the app settings and clicking on the Account option.

A lot of times, users get logged out of their devices and they can’t remember the password. This too has a workaround as you can recover your password via the Google Password Recovery option.

2. Duplicate Tracks

At times you will find multiple copies of the same song present in your music library. This could happen if you have transferred your music from iTunes, MacBook, or a Windows PC. Now, Google Play Music does not have the ability to identify duplicate tracks and automatically delete them, and thus you need to manually get rid of them. You can either go through the entire list and delete them one by one or clear out the entire library and re-upload them while making sure that duplicates are not present this time.

There is also an alternative solution to this problem available on Reddit. This solution is easier and saves a lot of manual labour. Click here to read the solution and then if you feel like you can try it yourself. Take note that the above-described method isn’t for beginners. It is advisable that you try this out only if you have some knowledge about Android and programming.

3. Google Play Music is not able to Sync

If Google Play Music does not sync, then you won’t be able to access the songs that you uploaded from some other device like your PC. Sync between devices is important as it allows you to play music on your Android device. One of the main reasons behind sync not working is a slow internet connection. Try connecting to a different network and see if the issue is resolved. You can try restarting your Wi-Fi to ensure proper stable bandwidth is received.

Another reason behind Google Play Music not syncing is corrupted cache files. You can clear the cache files for the app and then reboot your device. Once the device starts again, refresh your music library. If that doesn’t help then you might have to opt for a factory reset.

This problem can also arise if you are transferring your account to a new device. In order to acquire all the data on your new device, you have to deauthorize your old device. The reason behind this is that Google Play Music can work only on a single device with a particular account. In order to play simultaneously on multiple devices, you need to upgrade to the premium version.

Also Read: Fix Google Play Music Keeps Crashing

4. Songs are not Uploading on Google Play Music

Another common error is that Google Play Music is not able to upload songs. This prevents you from playing new songs and also adding them to your library. It is really frustrating when you pay for a song and then you are unable to save it in your library. Now there are three main reasons as to why this problem occurs:

• The Google Play Music library is full and there is no more space.
• The song that you are trying to upload is in an unsupported file format.
• The song was purchased by a different account.

Coming to the first condition, i.e. the limit has been reached for song download, seems highly unlikely as Google Play Music recently increased its library capacity to 100,000 songs. However, if that is actually the case then there is no alternative but to delete old songs to create space for new.

The next issue is that of an unsupported file format. Google Play Music supports and can play files that are in MP3, WMA, AAC, FLAC, and OGC. Apart from that, any other format like WAV, RI, or AIFF is not supported. Thus, the song that you are trying to upload needs to be in any of the above-mentioned supported formats.

For the issue of account mismatch, make sure that you are logged into the same account on your device with which you made the purchase. It is possible that you might have downloaded the song with a family member’s account or a shared family account. In this case, the song will not get uploaded to your Android device and Google Play Music.

5. Unable to find some songs on Google Play Music

You might have noticed that sometimes you are not able to find a particular song in your library which you know for sure was there earlier. Often pre-downloaded songs appear to have gone missing and this is a bummer. However, this is a relatively simple problem and can be solved by Refreshing the music library. Follow the steps given below to see how:

1. Firstly, open Google Play Music on your Android smartphone.

2. Now, tap on the hamburger icon on the top left-hand side of the screen. Then click on the Settings option.

3. Here, simply click on the Refresh button. Google Play music might take a couple of seconds depending upon the number of saved songs.

4. Once it is complete, try searching for the song and you will find it back in your library.

Refreshing your Google Play Music library causes the app to sync its database and thus bring back any missing songs.

6. Payment Issue with Google Play Music

If Google Play Music is not accepting payment while you are trying to get a subscription, then it is probably due to incorrect payment details, faulty credit card or corrupted cache files that store details about payment methods. In order to fix the “card is not eligible” error you can try a couple of things. The first thing that you can do is make sure that the card is in proper working condition. Try using the same card to pay for something else. If it does not work then you need to contact your bank and see what’s the problem. It is possible that your card has been blocked by the bank for being outdated. If the card works properly then you need to try some other alternate solutions.

Try removing your saved payment methods from Google Play Music and Google Play Store. Next up, clear the cache and data for Google Play Music. You can also restart the device after this. Now once again open Google Play Music and enter the card details carefully and accurately. Once everything is done, proceed with the payment and see if it works. If it still does not work, you need to contact Google and see what is the problem. Until then you can make the payment using someone else’s card or even switch to a different app like YouTube music.

7. Problem with the Music Manager App

A Music manager app is required to upload songs from your computer to your Android smartphone but sometimes it does not work properly. It gets stuck while uploading music. This could be due to a slow internet connection. So, make sure that the Wi-Fi network that you are connected to is working properly. If needed reset your router or connect to some other network. If the internet is not the reason behind the error, then you need to sign out and then sign in again to fix the problem. Follow the steps given below to learn how:

1. Firstly, open the music manager app on your computer.
2. Now click on the Preferences option.
3. Here, tap on the Advanced option.
4. You will find the option to Sign Out, click on it.
5. Now close the app and then open it again.
6. The app will ask you to sign in. Enter the login credentials for your Google account and sign in to the music manager app.
7. This should solve the problem. Try uploading songs to Google Play Music and see if it works properly.

8. Uploaded songs are getting Censored

When you upload a bunch of songs from your computer to your mobile phone, you might notice that some of the uploaded songs are not getting reflected in your library. The reason behind this is that Google Play Music has censored some of the uploaded songs. The songs that you upload are matched by Google in the clouds and if a copy of the song exists, Google adds it to your library directly. It does not go through the process of copy-pasting. However, there is a downside to this system. Some of the songs that are available on the Google cloud are censored and hence you are not able to access them. There is a solution to this problem. Follow the steps given below to avoid your songs getting censored

1. Open Google Play Music on your phone

2. Now tap on the hamburger icon on the top left-hand side of the screen.

3. Click on the Settings option.

4. Now scroll down to the Playback section and make sure that the option to block explicit songs on the radio is switched off.

5. After that, refresh your music library by tapping on the Refresh button found in the Settings menu.

6. This might take a couple of minutes depending upon the number of songs in your library. Once completed, you will be able to find all the songs that were censored earlier.

Recommended:

• Fix Google Play Store Stuck on Google Play Waiting for Wi-Fi
• Fix Low Bluetooth Volume on Android
• How to use OK Google when the screen is off

With that, we come to the end of the list of various problems and their solutions for Google Play Music. If you are experiencing some problem that is not listed here then you can try some general fixes like restarting your phone, reinstalling the app, updating the Android operating system, and finally a factory reset. However, if you’re unable to fix problems with Google Play Music, then you just have to wait for an update and use some other app in the meantime. YouTube music is a popular choice and Google itself wants its users to make the switch.

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