Ima li vaš preglednik Mozilla Firefox problema na računalu sa Windows 10/8/7 ? U ovom ćemo postu podijeliti neka uobičajena rješenja za dijagnosticiranje i rješavanje problema u Firefoxu^(Firefox) . Primjenjujući ove prijedloge, većinu problema možete riješiti sami.

Riješite probleme i probleme s Firefoxom

Uvijek je dobra ideja da sami znate nešto o rješavanju problema. Budući da samo rješavamo problem u pregledniku, to nije teško.

1] Pokrenite Firefox u sigurnom načinu rada

Firefox Safe Mode privremeno isključuje hardversko ubrzanje, resetuje nekoliko postavki i onemogućuje dodatke. To vam omogućuje da procijenite jesu li neke teme, dodaci ili hardversko ubrzanje uzrok problema. Za ulazak u siguran način rada:

Kliknite gumb izbornika > Pomoć
Odaberite Ponovo pokreni^(Restart) s onemogućenim dodacima^{(Add-ons Disabled)}
Firefox će se pokrenuti s dijaloškim okvirom Firefox Safe Mode^{(Firefox Safe Mode)}
Kliknite Start u sigurnom načinu rada

Sada pokušajte ponovno stvoriti problem i provjerite postoji li još uvijek. Ako da, onda te postavke nisu uzrok, ako da, morat ćete onemogućiti pojedinačne postavke i provjeriti što je uzrok problema.

2] Pokrenite skeniranje zlonamjernog softvera

Ako primate puno dosadnih skočnih prozora, pretraživanja se preusmjeravaju na drugu stranicu, web stranice se ne učitavaju u potpunosti i tako dalje, to bi mogao biti problem sa zlonamjernim softverom. Provjerite^(Make) imate li jedan od najboljih skenera zlonamjernog softvera^{(best malware scanners)} na računalu da biste ga uklonili.

Možda ćete morati pokrenuti Windows 10 u Safe Mode , a zatim koristiti Windows Defender za skeniranje zlonamjernog softvera.

3] Reset/Osvježi Firefox

Mnogo puta mijenjane postavke u Firefoxu^(Firefox) uzrokuju probleme. Ako ne možete shvatiti što vam uzrokuje problem, najbolje je resetirati Firefox . Također se zove Osvježi Firefox^{(Refresh Firefox)} . Ako to ne pomogne, možete odabrati i brisanje datoteka postavki Firefoxa.^{(delete the Firefox preference files.)}

Riješite probleme i probleme s Firefoxom na računalu sa sustavom Windows

Kada Osvježite, izbrisat će proširenja i teme, dopuštenja web-mjesta, izmijenjene postavke, dodane tražilice, DOM pohranu, sigurnosni^(Security) certifikat, postavke uređaja i sve prilagodbe alatne trake.

Morate locirati i izbrisati datoteku prefs.js ili je preimenovati u nešto poput prefs.js.old. Ako vidite bilo koju drugu "JS" datoteku, također je preimenujte. Ponovo pokrenite Firefox .

4] Rješavanje problema^{(Troubleshoot)} s proširenjima, temama i hardverskim ubrzanjem

Ovaj dio obično oduzima puno vremena jer trebate provjeriti tri pojedinačne stvari. Pod pretpostavkom da ste već isprobali Safe Mode i Refresh , shvatimo ostalo.

Kliknite^(Click) gumb izbornika i odaberite Dodaci za pokretanje kartice Upravitelj dodacima .^{(Add-ons Manager)}
Onemogućite sva proširenja.
Sada ga omogućite jedan po jedan i provjerite postoji li problem.

Ako se problem pojavi nakon omogućavanja jednog određenog proširenja, onda imate izvor. Možete pokušati ažurirati dodatak ili ga potpuno deinstalirati.

Ažurirajte dodatke za Firefox

Također možete odabrati opciju resetiranja^(Reset) i ažuriranja^(Update) svih dodataka samo da biste iskoristili priliku.

Zatim prijeđite na zadanu temu i provjerite postoji li problem i dalje.

Kliknite^(Click) gumb izbornika i odaberite Dodaci > Add-ons Manager > Themes Panel
Odaberite zadanu temu, a zatim kliknite gumb Omogući.
Ponovno pokrenite Firefox ako je potrebno.

Provjerite postoji li problem. Ako ne, ta tema je vaš problem.

Zatim isključite Hardversko ubrzanje^{(turn off Hardware Acceleration)} . Ako se problem više ne pojavi, morate ažurirati upravljački program grafike^{(update the Graphics Driver)} . Provjerite hoće li to riješiti, inače uvijek možete zadržati hardversko ubrzanje isključenim zauvek.

5] Rješavanje sigurnosnih pogrešaka

Ako primite bilo koji od ovih kodova pogreške:

na HTTPS web stranicama, onda je problem s certifikatima. Neki program na vašem računalu zamjenjuje certifikate web-mjesta i stoga Firefox ne može vjerovati.

SAVJET^(TIP) : Ako otvorite about:support u svom Firefoxu^(Firefox) , vidjet ćete mnogo informacija koje vam mogu pomoći u rješavanju problema s Firefoxom^(Firefox) .

Osim ovih, postoje i neki opći savjeti za rješavanje problema. To uključuje brisanje predmemorije, kolačiće, ponovnu instalaciju Firefoxa^(Firefox) , pa čak i stvaranje novog Firefox profila^{(creating a new Firefox Profile)} . Ako imate problema s media playerima, također možete pokušati riješiti probleme s Adobe Flashom^{(Adobe Flash issues)} .

Javite nam je li vam ovo pomoglo u dijagnosticiranju i rješavanju problema u Firefoxu^(Firefox) .

Povezano glasi:^{(Related reads:)}

Riješite probleme sa zamrzavanjem ili rušenjem Firefoxa^{(Firefox Freezing or Crashing)}
Riješite probleme s ispisom u pregledniku Firefox^{(Fix Printing problems in Firefox browser)}
Riješite uobičajene probleme i probleme sa sinkronizacijom Firefoxa^{(Fix common Firefox sync issues and problems)}
Firefox je već pokrenut, ali ne reagira.^{(Firefox is already running but is not responding.)}

Fix Firefox problems & issues on Windows PC

Is your Mozilla Firefox browser having problems on Windows 10/8/7 PC? In this post, we will share some common solutions to diagnose and fix problems in Firefox. Applying these suggestions, you can resolve most of the problems on your own.

Fix Firefox problems and issues

It’s always a good idea to know a bit of troubleshooting on your own. Since we are just troubleshooting the issue in the browser, it’s not tough.

1] Start Firefox in Safe Mode

Firefox Safe Mode temporarily turns off hardware acceleration, resets few settings, and disables add-ons. This allows you to assess if any of the themes, add-ons, or the hardware acceleration are the cause of the problem. To get into safe mode:

Click the menu button > Help
Select Restart with Add-ons Disabled
Firefox will start up with the Firefox Safe Mode dialog
Click the Start in Safe Mode

Now try to recreate the issue and see if it still exists. If yes, then those settings are not the cause, if yes, you will have to disable individual settings and check what was causing the issue.

2] Run Malware Scan

If you are receiving a lot of annoying pop-ups, searches are redirected to another site, Web pages not loading completely, and so on, it could be a malware issue. Make sure you have one of the best malware scanners on your PC to remove it.

You may have to boot Windows 10 into Safe Mode and then use Windows Defender to scan for the malware.

3] Reset/Refresh Firefox

Many a time changed settings in Firefox cause problems. If you cannot figure out which is causing you a problem, its best to Reset Firefox. Its also called as Refresh Firefox. If this doesn’t help, you can also choose to delete the Firefox preference files.

Fix Firefox problems & issues on Windows PC

When you Refresh, it will delete extensions and themes, website permissions, modified preferences, added search engines, DOM storage, Security certificate, device settings, and any toolbar customization.

You need to locate and delete the file prefs.js or rename it to something like prefs.js.old. If you see any other “JS” file, rename them as well. Relaunch Firefox.

4] Troubleshoot extensions, themes, and hardware acceleration

This part usually takes a lot of time as you need to check on three individual things. Assuming you have already tried Safe Mode and Refresh let’s figure out the rest.

Click the menu button and choose Add-ons to launch the Add-ons Manager tab.
Disable all the extensions.
Now enable it one by one, and see if the problem exists.

If the problem occurs after enabling one particular extension, then you have the source. You can either try updating the add-on or uninstall it completely.

Update Add-ons Firefox

You can also choose to Reset & Update all the add-ons option just to take a chance.

Next, switch to the default theme, and check if the problem still exists.

Click the menu button and choose Add-ons > Add-ons Manager > Themes Panel
Select the default theme, then click the Enable button.
Restart Firefox if necessary.

Check if the problem persists. If not, that theme is your problem.

Next, turn off Hardware Acceleration. If the problem doesn’t occur again, then you need to update the Graphics Driver. See if that fixes, else you can always keep the hardware acceleration turned off for good.

5] Troubleshoot Security Errors

If you receive any of these error codes:

on HTTPS websites, then its a problem with the certificates. Some program on your PC is replacing certificates of the websites, and hence Firefox is not able to trust.

TIP: If you open about:support in your Firefox, you will see a lot of information that may help you troubleshoot your Firefox problems.

Apart from these, there are some general troubleshooting tips. It includes clearing cache, cookies, reinstalling Firefox, and even creating a new Firefox Profile. If you are having a problem with media players, you can also try to fix Adobe Flash issues.

Let us know if this helped you to diagnose and fix problems in Firefox.

Related reads:

Stjepan Neretljak

About the author

Ja sam web programer s iskustvom u radu sa sustavima Windows 11 i 10. Također sam mnogo godina korisnik Firefoxa i postao sam prilično vješt u korištenju potpuno nove igraće konzole Xbox One. Moji glavni interesi leže u razvoju softvera, posebno u web i mobilnom razvoju, kao i znanosti o podacima. Dobro sam upućen u razne računalne sustave i njihovu upotrebu, tako da mogu pružiti nepristrane povratne informacije o raznim programima ili uslugama koje biste mogli koristiti.

Riješite probleme i probleme s Firefoxom na računalu sa sustavom Windows

Riješite probleme i probleme s Firefoxom

1] Pokrenite Firefox u sigurnom načinu rada