Što se događa kada društvo zadovoljno tužbama dočeka informacijsko doba^{(Information Age)} ? Dosežete novu razinu  internetskog apsurda .

Primjer: Britanski poduzetnik sada tuži kupca eBaya jer mu je dao negativnu recenziju na mjestu aukcije. Chris Read je od tog tipa kupio mobitel Samsung F700 i kaže da uopće ne odgovara opisu.^{(Samsung F700)}

“Rečeno mi je da je telefon u dobrom stanju, ali ima ogrebotina po cijelom njemu, velikog ivera sa strane i to je bio drugi telefon. Platio sam Samsung F700 i dobio sam Samsung F700V ” , kaže  ^{(tells the Daily Telegraph)}Read za ^{(” Read)} Daily Telegraph .

Stoga je Read, kao i mnogi kupci eBaya, odlučio objaviti povratne informacije o momkovom računu. Evo njegove očito "zlonamjerne" i "klevetničke" poruke:

“Item was scratched, chipped and not the model advertised on Mr Jones’s eBay account.”

Oooh… zajedljivo, zar ne? Zaustavimo se na trenutak kako bismo pregledali pravnu definiciju riječi "kleveta":

libel

n. to publish in print (including pictures), writing or broadcast through radio, television or film, an untruth about another which will do harm to that person or his/her reputation, by tending to bring the target into ridicule, hatred, scorn or contempt of others.

U redu^(Okay) , koji je onda argument prodavača? Nije javno osporio da je telefon bio neispravan. On samo kaže da je na kraju ipak vratio Readu - i to, kaže za  Telegraph , ukazuje na "odličnu uslugu korisnicima" i "zaslužuje pozitivne povratne informacije". Komentari su, kaže, "nepošteni, nerazumni i štetni".

Evo komentara za vas: Ovaj slučaj je neozbiljan i smiješan. Prije^(First) svega, otvoreni forum za povratne informacije osmišljen je za pružanje nefiltriranih  mišljenja^(opinions)  kupaca o usluzi koju primaju. Osim toga, ako izjava nije "neistina", to nije kleveta - sviđalo vam se to ili ne. Slučaj^(Case) zatvoren.

Hej^(Hey) , prodavaču, evo još jedne stvari koju treba uzeti u obzir: jeste li ikada pomislili da bi vaša reputacija eBaya mogla pretrpjeti mnogo veću štetu od ovih tvrdnji nego što bi bila zbog jedne negativne recenzije? Samo^(Just) kažem. Ali hej, nije sve loše. Možda možete iskoristiti ovo iskustvo za izradu vodiča "Kako ne prodavati stvari^{(Sell Stuff)} na eBayu". Ipak^(Just) , pazite da to ne nudite preko eBaya, inače bi vam netko mogao ostaviti loš komentar - i onda biste ih također morali tužiti.

eBay Feedback Could Get You Sued

What happens when a lawsuit-happy society meets the Information Age? You reach a new level of Internet-driven absurdity.

Case in point: A British businessman is now suing an eBay buyer for giving him a negative review on the auction site. Chris Read bought a Samsung F700 cell phone from the guy and says it didn’t match the description at all.

“I was told the phone was in good condition, but there were scratches all over it, a big chip out of the side and it was a different phone. I paid for a Samsung F700 and got a Samsung F700V,” Read tells the Daily Telegraph.

So Read, like many eBay buyers would, decided to post feedback on the fella’s account. Here’s his apparently “malicious” and “defamatory” message:

“Item was scratched, chipped and not the model advertised on Mr Jones’s eBay account.”

Oooh…scathing, right? Let’s pause for a moment to review the legal definition of the word “libel”:

libel

n. to publish in print (including pictures), writing or broadcast through radio, television or film, an untruth about another which will do harm to that person or his/her reputation, by tending to bring the target into ridicule, hatred, scorn or contempt of others.

Okay, so what’s the seller’s argument? He hasn’t publicly disputed that the phone was faulty. He just says that he did provide a refund to Read in the end — and that, he tells the Telegraph, indicates “great customer service” and “deserves positive feedback.” The comments, he says, are “unfair, unreasonable, and damaging.”

Here’s a comment for you: This case is frivolous and ridiculous. First of all, the open feedback forum is designed to provide unfiltered opinions from customers about the service they receive. That aside, if a statement is not an “untruth,” it’s not libel — whether or not you like it. Case closed.

Hey, seller man, here’s one more thing to consider: Did you ever think that your eBay reputation might suffer far worse damage from these claims than it would have from the single negative review? Just sayin’. But hey, it’s not all bad. Maybe you can use this experience to create a “How Not To Sell Stuff On eBay” guide. Just make sure not to offer it over eBay, though, or someone might leave you a bad comment — and then you’d have to sue them, too.

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