U većini slučajeva ažuriranje sustava Windows^(Windows) radi tiho u pozadini. Dok se neka nova ažuriranja instaliraju automatski, druga su na čekanju za instalaciju nakon ponovnog pokretanja sustava. No ponekad se možete suočiti s ažuriranjem sustava Windows^(Windows) koji je zapeo na Provjeri ažuriranja^{(Checking for Updates)} nakon čega slijedi kod pogreške 0x80070057^{(error code 0x80070057)} . Ovo je uobičajeni problem s ažuriranjem koji se događa na računalu sa sustavom Windows 10^{(Windows 10)} , gdje ne možete preuzeti ili instalirati ažuriranje. Proces ažuriranja bit će zaglavljen nekoliko sati, što postaje frustrirajuće za mnoge korisnike. Dakle, ako se i vi suočavate s istim problemom, ovaj savršeni vodič pomoći će vam da riješite problem zaglavljenog ažuriranja za Windows 10 ili problem s instalacijom ažuriranja za Windows .^(Windows)

Kako popraviti Windows 10 Update koji je zapeo prilikom instalacije^{(How to Fix Windows 10 Update Stuck Installing)}

Windows ažuriranja su obavezna za učinkovito funkcioniranje svakog operativnog sustava. Stoga je imperativ da brzo riješite ovaj problem. Može postojati nekoliko razloga za zastoj ažuriranja sustava Windows^(Windows) , kao što su:

• Pogrešna konfiguracija postavki Windows Update
• Problemi s administrativnim pravima
• Neaktivan status usluge Windows Update^{(Windows Update Service)}
• Netočne postavke DNS poslužitelja
• Sukob s vatrozidom Windows Defendera^{(Windows Defender Firewall)}
• Oštećene/nedostaju datoteke Windows OS-a

Važna napomena:^{(Important Note:)} Preporučuje se da uključite značajku automatskog ažuriranja sustava Windows^{(Windows Automatic Update )} . Ovo je najbolji način da zaštitite svoj sustav od zlonamjernog softvera, ransomwarea i prijetnji povezanih s virusima.

Microsoft podržava namjensku stranicu o popravljanju pogrešaka ažuriranja u sustavima Windows 7, 8.1 i 10^{(Fix Update Errors on Windows 7, 8.1 &10)} .

Slijedite dolje navedene metode, jednu po jednu, da popravite zastoj^{(Windows 10)} ažuriranja za Windows 10 na računalu sa sustavom Windows 10.

Metoda 1: Pokrenite alat za rješavanje problema Windows Update^{(Method 1: Run Windows Update Troubleshooter)}

Proces rješavanja problema ima sljedeću svrhu:

• Isključivanje^{(Shutting down)} svih Windows Update usluga.
• Preimenovanje mape C:WindowsSoftwareDistribution u C:\Windows\SoftwareDistributionC:\Windows\SoftwareDistribution.old
• Brisanje predmemorije preuzimanja koja^{(Download Cache)} je prisutna u sustavu.
• Ponovno pokretanje^(Rebooting) Windows Update Services.

Slijedite dane upute za pokretanje alata za rješavanje problema s automatskim ažuriranjem sustava Windows^{(Automatic Windows Update)} :

1. Pritisnite tipku  Windows^{(Windows key)} i upišite Control Panel u traku za pretraživanje.

2. Pokrenite  Upravljačku ploču^{(Control Panel)} klikom na Otvori^(Open) .

3. Sada potražite opciju Troubleshooting koristeći traku za pretraživanje u gornjem desnom kutu. Zatim kliknite na njega, kao što je prikazano.

4. Kliknite Prikaži sve^{(View all )} u lijevom oknu, kao što je prikazano u nastavku.

5. Sada kliknite Windows Update , kao što je istaknuto.

6. U novom prozoru koji se pojavi kliknite Napredno^(Advanced) .

7. Označite okvir pod naslovom Automatski primijeni popravke^{(Apply repairs automatically)} i kliknite Dalje^(Next) .

8. Slijedite upute na zaslonu^{(on-screen instructions)} kako biste dovršili postupak rješavanja problema.

U većini slučajeva, ovaj postupak rješavanja problema riješit će problem zaglavljenog instaliranja Windows ažuriranja^{(fix Windows update stuck installing issue)} . Stoga pokušajte ponovno pokrenuti ažuriranje sustava Windows 10^{(Windows 10)} kako biste dovršili ažuriranje.

Napomena: ^(Note:)Windows alat za rješavanje problema obavijestit će vas može li identificirati i riješiti problem. Ako se na zaslonu pojavi problem nije mogao identificirati^{(could not identify the issue)} , pokušajte bilo koju od sljedećih metoda.

Metoda 2: Ručno brisanje predmemorije sustava^{(Method 2: Delete System Cache Manually)}

Također možete pokušati ručno izbrisati predmemoriju sustava^{(System Cache)} kako biste riješili problem zaglavljenog ili zamrznutog ažuriranja sustava Windows 10 na sljedeći način:^{(Windows 10)}

1. Ponovno pokrenite^{(Restart )} računalo i pritisnite tipku F8 na tipkovnici. Ovo će pokrenuti vaš sustav u sigurnom načinu rada^{(Safe Mode)} .

2. Ovdje pokrenite naredbeni redak^{(Command Prompt)} kao administrator tražeći cmd u izborniku Start.^{(Start menu.)}

3. Upišite net stop wuauserv i pritisnite Enter , kao što je prikazano.

4. Zatim pritisnite tipke Windows + E keys da otvorite File Explorer .

5. Idite na C:\Windows\SoftwareDistribution . 

6. Ovdje odaberite sve datoteke pritiskom na tipke Ctrl + A keys zajedno.

7. Desnom tipkom miša kliknite na prazno područje i odaberite Izbriši^(Delete) , kao što je dolje prikazano.

Napomena:^(Note:) Na ovom mjestu nema vitalnih datoteka, njihovo brisanje neće utjecati na sustav. Windows Update će automatski ponovno stvoriti datoteke tijekom sljedećeg ažuriranja.

8. Sada upišite net start wuauserv u naredbeni redak^{(Command prompt )} i pritisnite tipku Enter^{(Enter key)} za izvršenje.

9. Pričekajte da se usluge ažuriranja ponovno pokrenu. Zatim ponovno pokrenite Windows u normalnom načinu rada^{(Normal Mode)} .

Također pročitajte: ^{(Also Read:)} Windows Updates Stuck? Here are a few things you could try!

Metoda 3: Ažurirajte uslugu Windows Update^{(Method 3: Update Windows Update Service)}

Sustavu je potrebno puno vremena da traži novo ažuriranje sustava Windows^{(Windows Update)} kada ga već dugo niste provjeravali. To se može dogoditi čak i kada instalirate ažuriranje pomoću CD-a ili USB pogona^(Drive) integriranog sa servisnim paketom 1^{(Service Pack 1)} . Prema Microsoftu^(Microsoft) , spomenuti problem se javlja kada ažuriranje sustava Windows^(Windows) zahtijeva ažuriranje za sebe, stvarajući tako malo kvake-22. Stoga^(Hence) , za nesmetano odvijanje procesa, potrebno je ažurirati samu uslugu Windows Update^{(Windows Update Service)} kako bi ona uspješno pretraživala, preuzimala i instalirala ažuriranja.

Slijedite upute u nastavku da biste učinili isto:

1. Pokrenite Upravljačku ploču^{(Control Panel)} kroz izbornik Traži^(Search) , kao što je prikazano.

2. Sada kliknite na Sustav i sigurnost^{(System and Security)} kao što je prikazano na donjoj slici.

3. Zatim kliknite na Windows Update .

4. Kliknite opciju Promjena postavki^{(Change Settings )} u desnom oknu.

5. Ovdje odaberite Nikada ne provjeravajte ažuriranja (ne preporučuje se)^{(Never check for updates (not recommended) )} s padajućeg izbornika Važna ažuriranja i kliknite ^{(Important updates )}U redu^(OK) . Za jasnoću pogledajte danu sliku.

6. Ponovno pokrenite^{(Restart )} sustav. Zatim ručno preuzmite i instalirajte ažuriranja za ^(updates)Windows 10 . 

7. Zatim pritisnite tipku Windows^{(Windows key)} i desnom tipkom miša kliknite Računalo^(Computer,) i odaberite Svojstva^(Properties) .

8. Odredite je li vaš Windows operativni sustav^{(Windows Operating System)} 32 -bitni^{(32 bit)} ili 64-bitni^{(64 bit)} . Ovu informaciju ćete pronaći pod Vrsta sustava^{(System type)} na stranici Sustav.^{(System page.)}

9. Koristite ove veze za preuzimanje ažuriranja za svoj sustav.

10. Slijedite upute na zaslonu^{(on-screen instructions)} kako biste dovršili postupak instalacije.

Napomena:^(Note:) Možda će se od vas tražiti da ponovno pokrenete sustav tijekom procesa. Pričekajte^(Wait) 10 do 12 minuta^{(10 to 12 minutes)} nakon ponovnog pokretanja i zatim počnite raditi.

11. Još jednom idite na Postavke > Update & Security > Windows Update .

12. Kliknite Provjeri ažuriranja^{(Check for Updates)} na početnoj stranici Windows Update .

Treba riješiti probleme s ažuriranjem koji se odnose na Windows 10 , odnosno zastoj pri preuzimanju ažuriranja za Windows ili zastoj ^{(Windows update)}instaliranja ažuriranja za Windows. ^{(Windows update)}Ako ne, pokušajte sa sljedećim popravkom.

Također pročitajte: ^{(Also Read: )}Kako popraviti pogrešku Windows Update 80072ee2^{(How to Fix Windows Update Error 80072ee2)}

Metoda 4: Ponovno pokrenite Windows Update Service^{(Method 4: Restart Windows Update Service)}

Ponekad možete riješiti problem sa zaglavljenim ili zamrznutim ažuriranjem sustava Windows 10^{(Windows 10)} ručnim ponovnim pokretanjem usluge Windows Update^{(Windows Update Service)} . Kako bi vaš sustav funkcionirao bez kašnjenja, slijedite ove korake:

1. Pritisnite i držite Windows + R keys za pokretanje  dijaloškog okvira Pokreni^{(Run dialog box)} 

2. Upišite  services.msc i kliknite  OK , kao što je prikazano.

3. U prozoru Usluge^(Services) pomaknite se prema dolje i desnom tipkom kliknite na Windows Update.

Napomena^(Note) : Ako trenutni status prikazuje bilo što osim Započeto, prijeđite izravno na 6. korak^{(Step 6)} .

4. Kliknite na Stop ili Restart^{(Stop or Restart)} , ako trenutni status prikazuje Started .

5. Primit ćete upit, Windows pokušava zaustaviti sljedeću uslugu na lokalnom računalu... ^{(Windows is attempting to stop the following service on Local Computer…)} Pričekajte^(Wait) da se proces dovrši. To će trajati oko 3 do 5 sekundi.

6. Zatim otvorite File Explorer tako da zajedno kliknete tipke Windows + E keys

7. Idite na sljedeću stazu: C:\Windows\SoftwareDistribution\DataStore

8. Sada odaberite sve datoteke i mape pritiskom na Control+ A tipke zajedno i desnom tipkom miša kliknite^{(right-click )} na prazan prostor.

9. Ovdje odaberite opciju Izbriši^{(Delete )} kako biste uklonili sve datoteke i mape iz mape DataStore , kao što je prikazano u nastavku.

10. Zatim idite na stazu, C:\Windows\SoftwareDistribution\Download, i na sličan način izbrišite^{(Delete )} sve datoteke.

11. Sada se vratite na prozor Services i desnom tipkom miša kliknite ^{(Services )}Windows Update.

12. Ovdje odaberite opciju Start , kao što je istaknuto u nastavku.

13. Primit ćete upit, Windows pokušava pokrenuti sljedeću uslugu na lokalnom računalu... ^{(Windows is attempting to start the following service on Local Computer…)} Pričekajte^(Wait) 3 do 5 sekundi i zatim zatvorite prozor Usluge .^(Services)

14. Konačno, ponovno pokušajte s Windows 10 Update .

Metoda 5: Promijenite postavke DNS poslužitelja^{(Method 5: Change DNS Server Settings)}

Ponekad problem s mrežom može pokrenuti problem zastoja ili zamrznutog ažuriranja sustava Windows 10 . ^{(Windows 10)}U takvim situacijama pokušajte promijeniti DNS poslužitelj u Google javni DNS^{(Google Public DNS)} poslužitelj. To će osigurati povećanje brzine i visoku razinu sigurnosti uz otklanjanje navedenog problema.

1. Pokrenite upravljačku ploču^{(Control Panel)} prema uputama u metodi 3^{(Method 3)} .

2. Sada postavite opciju Pregled prema ^{(View by )}kategoriji.^(Category.)

3. Zatim odaberite Prikaži status mreže i zadatke^{(View network status and tasks )} u kategoriji Mreža i internet^{(Network and Internet )} , kao što je istaknuto.

4. Kliknite Promjena postavki adaptera,^{(Change adapter settings,)} kao što je prikazano na donjoj slici.

5. Desnom tipkom miša kliknite svoju mrežnu vezu i odaberite Svojstva^(Properties)

6. Sada dvaput kliknite na Internet Protocol Version 4(TCP/IPV4) . Ovo će otvoriti prozor Svojstva^{(Properties )} .

7. Ovdje označite potvrdne okvire pod naslovom Dobivanje IP adrese automatski^{(Obtain an IP address automatically )} i Koristi sljedeće adrese DNS poslužitelja^{(Use the following DNS server addresses)} .

8. Zatim ispunite sljedeće vrijednosti u odgovarajuće stupce kao što je prikazano na donjoj slici.

• Preferirani DNS poslužitelj:^{(Preferred DNS server:)} 8.8.8.8
• Alternativni DNS poslužitelj:^{(Alternate DNS server:)} 8.8.4.4

9. Konačno, kliknite na OK za spremanje promjena, ponovno pokretanje^{(restart )} sustava i nastavak ažuriranja.

Također pročitajte: ^{(Also Read:)} Popravite pogrešku Windows Update 0x80070005^{(Fix Windows Update Error 0x80070005)}

Metoda 6: Pokrenite skeniranje sustava za provjeru datoteka^{(Method 6: Run System File Checker Scan)}

Korisnici sustava Windows mogu skenirati i popraviti sistemske datoteke pokretanjem uslužnog programa za provjeru datoteka sustava . ^{(System File Checker)}Osim toga, oni također mogu izbrisati korumpirane sistemske datoteke pomoću ovog ugrađenog alata. Kada ažuriranje za Windows 10 zapne ili je problem zamrznut zbog oštećene datoteke, pokrenite SFC skeniranje, kao što je objašnjeno u nastavku:

1. Pokrenite naredbeni redak ^{(Command Prompt)} kao administrator^{(as an administrator )} slijedeći upute dane u 2. metodi^{(Method 2)} .

2. Upišite naredbu sfc/scannowEnter , kao što je prikazano.

3. Nakon što se naredba izvrši, ponovno pokrenite^(restart) sustav.

Metoda 7: Onemogućite vatrozid Windows Defender^{(Method 7: Disable Windows Defender Firewall)}

Neki korisnici su izvijestili da je ažuriranje za Windows zastalo pri preuzimanju i pogreška Windows Update Download 0x800f0984 2H1^{(Windows Update Download 0x800f0984 2H1 error)} nestala kada je vatrozid Windows Defender ^{(Windows Defender Firewall)}ISKLJUČEN^(OFF) . Evo kako i vi to možete isprobati:

1. Pokrenite Upravljačku ploču^{(Control Panel)} i odaberite Sustav i sigurnost^{(System and Security)} .

2. Kliknite na Windows Defender vatrozid.^{(Windows Defender Firewall.)}

3. Na lijevoj ploči odaberite opciju Uključi ili isključi vatrozid Windows Defender .^{(Turn Windows Defender Firewall on or off)}

4. Sada potvrdite okvire pored opcije Isključi vatrozid Windows Defender (ne preporučuje se)^{(Turn off Windows Defender Firewall (not recommended))} ispod svake mrežne postavke.

5. Ponovno pokrenite^(Reboot) sustav. Provjerite je li problem s instaliranjem zaglavljenog ažuriranja za Windows riješen.^(Windows)

Napomena:^(Note:) Predlažemo da uključite Windows Defender vatrozid^{(Turn On Windows Defender Firewall)} čim se ažuriranje sustava Windows 10^{(Windows 10)} preuzme i instalira na vaš sustav.

Također pročitajte: ^{(Also Read:)} Kako blokirati ili deblokirati programe u vatrozidu Windows Defender^{(How to Block or Unblock Programs In Windows Defender Firewall)}

Metoda 8: Izvedite čisto podizanje sustava Windows^{(Method 8: Perform Windows Clean Boot)}

Problemi u vezi s ažuriranjima sustava Windows 10^{(Windows 10)} koji su zapeli prilikom provjere ažuriranja^{(checking for updates)} mogu se riješiti čistim pokretanjem svih bitnih usluga i datoteka u vašem Windows sustavu, kao što je objašnjeno u ovoj metodi.

Napomena^(Note) : Obavezno se prijavite  kao administrator^{( as an administrator)} da biste izvršili čisto podizanje sustava Windows.

1. Pokrenite Run , unesite msconfig i kliknite OK .

2. Prijeđite na karticu Usluge^(Services) u prozoru Konfiguracija^{(System Configuration)} sustava.

3. Označite okvir pored Sakrij sve Microsoftove usluge^{(Hide all Microsoft services)} i kliknite gumb Onemogući sve^{(Disable all)} kao što je prikazano označeno.

4. Sada se prebacite na karticu Startup^{(Startup tab)} i kliknite vezu na Open Task Manager .

5. Sada će se pojaviti prozor upravitelja zadataka . ^{(Task Manager)}Prijeđite na karticu Startup .

6. Odavde odaberite zadatke pokretanja^{(Startup tasks)} koji nisu potrebni i kliknite Onemogući^(Disable) u donjem desnom kutu.

7. Izađite iz prozora Upravitelj zadataka^{(Task Manager)} i Konfiguracija sustava.^{(System Configuration)}

Metoda 9: Poništite komponente ažuriranja^{(Method 9: Reset Update Components)}

Ovo resetiranje uključuje:

• Ponovno pokretanje BITS -a , MSI Installer , Cryptographic i Windows Update Services .
• Preimenovanje mapa Software Distribution i Catroot2 .

Evo kako riješiti problem zaglavljenog preuzimanja Windows ažuriranja poništavanjem komponenti ažuriranja:

1. Pokrenite naredbeni redak ^{( Command Prompt)} kao administrator^{(as an administrator)} kao što je objašnjeno u prethodnim metodama.

2. Sada upišite sljedeće naredbe jednu po jednu i pritisnite Enter nakon svake naredbe koju želite izvršiti:

 net stop wuauserv 
 net stop cryptSvc 
 net stop bits 
 net stop msiserver 
 ren C:\Windows\SoftwareDistribution SoftwareDistribution.old 
 ren C:\Windows\System32\catroot2 Catroot2.old 
 net start wuauserv 
 net start cryptSvc 
 net start bits 
 net start msiserver

Metoda 10: Pokrenite antivirusno skeniranje^{(Method 10: Run an Antivirus Scan)}

Ako vam nijedna od metoda nije pomogla, pokrenite antivirusno skeniranje kako biste provjerili je li problem uzrokovan zlonamjernim softverom ili virusom. Za pokretanje antivirusnog skeniranja i brisanje zaraženih datoteka možete koristiti Windows Defender ili antivirusni softver treće strane.

1. Pokrenite Windows Defender tako da ga potražite u traci za pretraživanje izbornika Start ^{(Start menu search)} .^(bar.)

2. Kliknite na Opcije skeniranja^{(Scan Options )} , a zatim odaberite pokretanje potpunog skeniranja^{(Full scan)} , kao što je označeno.

Preporučeno:^{(Recommended:)}

• Kako isključiti glas naratora u sustavu Windows 10^{(How to Turn off Narrator Voice in Windows 10)}
• Kako koristiti emojije u sustavu Windows 10^{(How to Use Emojis on Windows 10)}
• Kako popraviti iCUE koji ne otkriva uređaje^{(How to Fix iCUE Not Detecting Devices)}
• Popravite Miracast koji ne radi na Windows 10^{(Fix Miracast Not Working on Windows 10)}

Nadamo se da je ovaj vodič bio od pomoći i da ste uspjeli riješiti problem zastoja pri preuzimanju ažuriranja za Windows 10^{(fix Windows 10 update stuck downloading)} ili problem s instaliranjem ažuriranja za Windows na vašem računalu sa ^(Windows)sustavom Windows^(Windows) 10. Javite nam koja vam je metoda najbolja. Također, ako imate bilo kakva pitanja/prijedloge u vezi s ovim člankom, slobodno ih ostavite u odjeljku za komentare.

Fix Windows 10 Update Stuck or Frozen

In most cases, Windows update runs quietly in the background. While some nеw υpdates are installed automatically, others are queued for installation after system restart. Βut sometimes, you may face thе Wіndows update ѕtuck on Checking for Updates followed by an error code 0x80070057. This is a usual update issue that takes place on Windows 10 PC, where you are unable to download or install the update. The update process will be stuck for several hours, which becomes frustrating for many users. So, if you are also facing the same issue, this perfect guide will help you fix Windows 10 update stuck or Windows update stuck installing issue.

How to Fix Windows 10 Update Stuck Installing

Windows updates are mandatory for the effective functioning of any operating system. Therefore, it is imperative that you resolve this issue quickly. There can be several reasons behind Windows update stuck, such as:

• Misconfiguration of Windows Update Settings
• Issues with Administrative Rights
• Inactive Status of Windows Update Service
• Incorrect DNS Server Settings
• Conflict with Windows Defender Firewall
• Corrupt/Missing Windows OS files

Important Note: You are recommended to turn on the Windows Automatic Update feature. This is the best way to protect your system from malware, ransomware, and virus-related threats.

Microsoft supports a dedicated page on Fix Update Errors on Windows 7, 8.1 &10.

Follow the below-mentioned methods, one-by-one, to fix Windows 10 update stuck downloading on Windows 10 PC.

Method 1: Run Windows Update Troubleshooter

The process of troubleshooting serves the following purpose:

• Shutting down of all Windows Update Services.
• Renaming of C:\Windows\SoftwareDistribution folder to C:\Windows\SoftwareDistribution.old
• Wiping Download Cache present in the system.
• Rebooting of Windows Update Services.

Follow the given instructions to run the Automatic Windows Update troubleshooter:

1. Hit the Windows key and type Control Panel in the search bar.

2. Launch Control Panel by clicking on Open.

3. Now, search for the Troubleshooting option using the search bar from the top-right corner. Then, click on it, as depicted.

4. Click View all from the left pane, as shown below.

5. Now, click Windows Update, as highlighted.

6. In the new window that pops up, click Advanced.

7. Check the box titled Apply repairs automatically, and click Next.

8. Follow the on-screen instructions to complete the troubleshooting process.

In most cases, this troubleshooting process will fix Windows update stuck installing issue. Thus, try to run the Windows 10 update again to complete the update.

Note: The Windows troubleshooter will inform you if it could identify and fix the problem. If it displays could not identify the issue, try any of the succeeding methods.

Method 2: Delete System Cache Manually

You can also try to delete System Cache manually to fix Windows 10 update stuck or frozen problem as follows:

1. Restart your PC and hit the F8 key on your keyboard. This will boot your system in Safe Mode.

2. Here, launch Command Prompt as an Administrator by searching for cmd in the Start menu.

3. Type net stop wuauserv, and hit Enter, as shown.

4. Next, press Windows + E keys to open the File Explorer.

5. Navigate to C:\Windows\SoftwareDistribution. 

6. Here, select all files by pressing Ctrl + A keys together.

7. Right-click on the empty area and select Delete, as illustrated below.

Note: There are no vital files in this location, deleting them will not impact the system. Windows Update will automatically recreate the files during the next update.

8. Now, type net start wuauserv in Command prompt and press Enter key to execute.

9. Wait for the update services to be restarted. Then reboot Windows in Normal Mode.

Also Read: Windows Updates Stuck? Here are a few things you could try!

Method 3: Update Windows Update Service

The system takes a lot of time to look for a new Windows Update when you haven’t checked for it in a long time. This can even happen when you install the update using a CD or a USB Drive integrated with Service Pack 1. According to Microsoft, the said issue occurs when the Windows update requires an update for itself, thus creating a bit of catch-22. Hence, to run the process smoothly, it is necessary to update the Windows Update Service itself for it to search, download and install updates successfully.

Follow the below instructions to do the same:

1. Launch Control Panel through the Search menu, as shown.

2. Now, click on System and Security as shown in the below picture.

3. Next, click on Windows Update.

4. Click the Change Settings option from the right pane.

5. Here, choose Never check for updates (not recommended) from the Important updates drop-down menu and click OK. Refer given pic for clarity.

6. Restart your system. Then, download and install the Windows 10 updates manually.

7. Next, press the Windows key and right-click on Computer, and select Properties.

8. Determine whether your Windows Operating System is 32 bit or 64 bit. You will find this info under System type on the System page.

9. Use these links to download updates for your system.

10. Follow the on-screen instructions to complete the installation process.

Note: You may be prompted to restart your system during the process. Wait for 10 to 12 minutes after the restart and then start working.

11. Once again, navigate to Settings > Update & Security > Windows Update.

12. Click Check for Updates on the Windows Update homepage.

The update issues pertaining to Windows 10 viz Windows update stuck downloading or Windows update stuck installing should be resolved. If not, try the next fix.

Also Read: How to Fix Windows Update Error 80072ee2

Method 4: Restart Windows Update Service

Sometimes, you can fix Windows 10 update stuck or frozen issue by manually restarting the Windows Update Service. To get your system to function without any delays, follows these steps:

1. Press-hold Windows + R keys to launch the Run dialog box 

2. Type services.msc and click OK, as depicted.

3. On the Services window, scroll down and right-click on Windows Update.

Note: If the current status displays anything other than Started move to Step 6 directly.

4. Click on Stop or Restart, if the current status displays Started.

5. You will receive a prompt, Windows is attempting to stop the following service on Local Computer… Wait for the process to be completed. It will take around 3 to 5 seconds.

6. Next, open the File Explorer by clicking Windows + E keys together.

7. Navigate to the following path:C:\Windows\SoftwareDistribution\DataStore

8. Now, select all the files and folders by pressing Control+ A keys together and right-click on the empty space.

9. Here, select the Delete option to remove all the files and folders from the DataStore folder, as depicted below.

10. Next, navigate to the path, C:\Windows\SoftwareDistribution\Download, and Delete all the files similarly.

11. Now, go back to the Services window and right-click on the Windows Update.

12. Here, select the Start option, as highlighted below.

13. You will receive a prompt, Windows is attempting to start the following service on Local Computer… Wait for 3 to 5 seconds and then, close the Services window.

14. Finally, try Windows 10 Update again.

Method 5: Change DNS Server Settings

Sometimes, a network issue might trigger Windows 10 update stuck or frozen problem. In such scenarios, try to change the DNS server to a Google Public DNS server. This will provide a speed boost and high-level security while rectifying the said issue.

1. Launch Control Panel as instructed in Method 3.

2. Now, set the View by option to Category.

3. Then, select View network status and tasks under Network and Internet category, as highlighted.

4. Click Change adapter settings, as depicted in the below picture.

5. Right-click on your network connection and select Properties

6. Now, double-click on Internet Protocol Version 4(TCP/IPV4). This will open the Properties window.

7. Here, check the boxes titled Obtain an IP address automatically and Use the following DNS server addresses.

8. Then, fill the following values in respective columns as shown in the picture below.

• Preferred DNS server: 8.8.8.8
• Alternate DNS server: 8.8.4.4

9. Finally, click on OK to save the changes, restart your system and continue the update.

Also Read: Fix Windows Update Error 0x80070005

Method 6: Run System File Checker Scan

Windows users can scan and repair system files by running the System File Checker utility. In addition, they can also delete the corrupt system files using this built-in tool. When Windows 10 update gets stuck or frozen issue is triggered by a corrupt file, run SFC scan, as explained below:

1. Launch Command Prompt as an administrator following the instructions given in Method 2.

2. Type the sfc/scannow command and hit Enter, as shown.

3. Once the command is executed, restart your system.

Method 7: Disable Windows Defender Firewall

Some users reported that the Windows update stuck downloading & Windows Update Download 0x800f0984 2H1 error disappeared when Windows Defender Firewall was turned OFF. Here’s how you can try it too:

1. Launch Control Panel and select System and Security.

2. Click on Windows Defender Firewall.

3. Select the Turn Windows Defender Firewall on or off option from the left panel.

4. Now, check the boxes next to the Turn off Windows Defender Firewall (not recommended) option under every network setting.

5. Reboot your system. Check if the Windows update stuck installing issue is fixed.

Note: It is suggested that you Turn On Windows Defender Firewall as soon as Windows 10 update is downloaded and installed on your system.

Also Read: How to Block or Unblock Programs In Windows Defender Firewall

Method 8: Perform Windows Clean Boot

The issues concerning Windows 10 updates stuck on checking for updates can be fixed by a clean boot of all essential services and files in your Windows system, as explained in this method.

Note: Make sure you log in as an administrator to perform Windows clean boot.

1. Launch Run, enter msconfig, and click OK.

2. Switch to the Services tab in the System Configuration window.

3. Check the box next to Hide all Microsoft services, and click on Disable all button as shown highlighted.

4. Now, switch to the Startup tab and click the link to Open Task Manager.

5. Now, the Task Manager window will pop up. Switch to the Startup tab.

6. From here, select the Startup tasks which are not required and click Disable from the bottom right corner.

7. Exit the Task Manager and System Configuration window.

Method 9: Reset Update Components

This resetting includes:

• Restarting of BITS, MSI Installer, Cryptographic, and the Windows Update Services.
• Renaming of the Software Distribution and Catroot2 folders.

Here’s how to fix Windows update stuck downloading issue by resetting update components:

1. Launch Command Prompt as an administrator as explained in the previous methods.

2. Now, type the following commands one-by-one and hit Enter after each command to execute:

 net stop wuauserv 
 net stop cryptSvc 
 net stop bits 
 net stop msiserver 
 ren C:\Windows\SoftwareDistribution SoftwareDistribution.old 
 ren C:\Windows\System32\catroot2 Catroot2.old 
 net start wuauserv 
 net start cryptSvc 
 net start bits 
 net start msiserver

Method 10: Run an Antivirus Scan

If none of the methods have helped you, run an antivirus scan to check whether the issue is being caused by malware or virus. You can either use Windows Defender or third-party antivirus software to run an antivirus scan and delete the infected files.

1. Launch Windows Defender by searching for it in the Start menu search bar.

2. Click on Scan Options and then, choose to run Full scan, as highlighted.

Recommended:

• How to Turn off Narrator Voice in Windows 10
• How to Use Emojis on Windows 10
• How to Fix iCUE Not Detecting Devices
• Fix Miracast Not Working on Windows 10

We hope that this guide was helpful and you were able to fix Windows 10 update stuck downloading or Windows update stuck installing issue on your Windows 10 PC. Let us know which method worked for you the best. Also, if you have any queries/suggestions regarding this article, then feel free to drop them in the comments section.

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