Korisnici prijavljuju problem u kojem Windows Update zaglavi prilikom preuzimanja ažuriranja ili je ažuriranje zamrznuto jer nema napretka. Čak i ako ostavite da vaš sustav preuzima ažuriranja cijeli dan, on će i dalje ostati zaglavio i nećete moći ažurirati svoj Windows . Postoji mnogo razloga zašto ne možete preuzeti ažuriranja, a mi ćemo se pokušati pozabaviti svakim od njih u donjem popravku.

Instalacija jednog ili više ažuriranja sustava Windows vjerojatno je zaglavljena ili zamrznuta ako vidite da jedna od sljedećih poruka traje dulje vrijeme:

Priprema za konfiguraciju sustava Windows. ^{(Preparing to configure Windows.)}
Nemojte isključivati ​​računalo.^{(Do not turn off your computer.)}

Konfiguriranje ažuriranja sustava Windows ^{(Configuring Windows updates)}
20% complete
Nemojte isključivati ​​računalo.^{(Do not turn off your computer.)}

Molimo nemojte isključivati ​​ili iskopčavati svoj uređaj. ^{(Please do not power off or unplug your machine.)}
Instaliranje ažuriranja 3 od 4…^{(Installing update 3 of 4…)}

Rad na ažuriranjima ^{(Working on updates)}
0% complete
Ne isključite računalo^{(Don’t turn off your computer)}

Neka vaše računalo bude uključeno dok se to ne završi ^{(Keep your PC on until this is done)}
Instaliranje ažuriranja 2 od 4…^{(Installing update 2 of 4…)}

Priprema Windowsa ^{(Getting Windows ready)}
Nemojte isključivati ​​računalo^{(Don’t turn off your computer)}

Ažuriranje sustava Windows^(Windows) bitna je značajka koja osigurava da Windows prima kritična sigurnosna ažuriranja kako bi zaštitio vaše računalo^(Computer) od sigurnosnih propusta kao što su nedavni WannaCrypt , Ransomware itd. A ako ne održavate svoje računalo ažurnim, riskirate da budete ranjivi na takve napade. Dakle, bez gubljenja vremena, pogledajmo kako zapravo riješiti problem zaglavljenog^{(Fix Windows Update Stuck)} ili zamrznutog^(Frozen) ažuriranja sustava Windows dok preuzimate ažuriranja uz pomoć dolje navedenog vodiča za rješavanje problema.

Popravite Windows Update zaglavljen ili zamrznut

Obavezno  stvorite točku vraćanja^{(create a restore point)}  u slučaju da nešto pođe po zlu.

1. način: Pokrenite alat za rješavanje problema Windows Update^{(Method 1: Run the Windows Update Troubleshooter)}

1. Otvorite upravljačku ploču^{(Control Panel)} i potražite Troubleshoot u traci za pretraživanje na lijevoj strani i kliknite na nju da otvorite Troubleshoot .

2. Zatim u lijevom prozoru u oknu odaberite Prikaži sve.^{(View all.)}

3. Zatim s popisa Otklanjanje poteškoća^{(Troubleshoot)} s računalom odaberite Windows Update.

4. Slijedite upute na zaslonu i pustite da se pokrene Windows Update Troubleshoot .

5. Ponovno pokrenite računalo i provjerite možete li riješiti problem s zaglavljenim ili zamrznutim ažuriranjem sustava Windows.^{(Fix Windows Update Stuck or Frozen issue.)}

Metoda 2: Provjerite jesu li pokrenute usluge ažuriranja sustava Windows^{(Method 2: Make sure Windows update services are running)}

1. Pritisnite tipku Windows Key + R zatim upišite “ services.msc ” (bez navodnika) i pritisnite Enter.

2. Pronađite sljedeće usluge:

Pozadinska usluga inteligentnog prijenosa (BITS) ^{( Background Intelligent Transfer Service (BITS))}
Kriptografska usluga ^{(Cryptographic Service)}
Windows Update
MSI Installer

3. Dvaput kliknite na svaki od njih i provjerite je li njihov tip pokretanja^{(Startup type)} postavljen na A automatski.^(utomatic.)

4. Sada ako je bilo koja od gore navedenih usluga zaustavljena, obavezno kliknite na Start pod Service Status.^{(Start under Service Status.)}

5. Zatim desnom tipkom miša kliknite uslugu Windows Update i odaberite Ponovo pokreni.^(Restart.)

6. Kliknite Apply^{(Click Apply)} , zatim OK i zatim ponovno pokrenite računalo da biste spremili promjene.

Ovaj korak je neophodan jer pomaže u rješavanju problema sa zaglavljenim^{(Fix Windows Update Stuck)} ili zamrznutim^(Frozen) ažuriranjem sustava Windows , ali ako još uvijek ne možete preuzeti ili instalirati ažuriranja, nastavite na sljedeću metodu.

Metoda 3: Pokrenite vraćanje sustava^{(Method 3: Run System Restore)}

1. Pritisnite tipku Windows + R i upišite sysdm.cpl  , a zatim pritisnite enter.

2. Odaberite karticu Zaštita sustava^{(System Protection)} i odaberite Vraćanje sustava.^{( System Restore.)}

3. Kliknite Dalje^{(Click Next)} i odaberite željenu točku vraćanja sustava^{(System Restore point)} .

4. Slijedite upute na zaslonu da biste dovršili vraćanje sustava.

5. Nakon ponovnog pokretanja, možda ćete moći riješiti problem sa zaglavljenim ili zamrznutim ažuriranjem sustava Windows.^{(Fix Windows Update Stuck or Frozen issue.)}

Metoda 4: Preimenujte mapu SoftwareDistribution^{(Method 4: Rename SoftwareDistribution Folder)}

1. Otvorite naredbeni redak^{(Command Prompt)} . Korisnik može izvršiti ovaj korak tražeći 'cmd' , a zatim pritisnite Enter.

2. Sada upišite sljedeće naredbe da zaustavite Windows Update Services , a zatim pritisnite Enter nakon svake:

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver

3. Zatim upišite sljedeću naredbu da biste preimenovali SoftwareDistribution Folder i zatim pritisnite Enter :

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old

4. Na kraju upišite sljedeću naredbu za pokretanje Windows Update Services i pritisnite Enter nakon svake:

net start wuauserv
net start cryptSvc
net start bits
net start msiserver

5. Ponovno pokrenite računalo da biste spremili promjene.

Metoda 5: Pokrenite provjeru sistemskih datoteka (SFC) i provjerite disk (CHKDSK)^{(Method 5: Run System File Checker (SFC) and Check Disk (CHKDSK))}

1. Pritisnite tipku Windows Key + X , a zatim kliknite  naredbeni redak (administrator).^{( Command Prompt (Admin).)}

2. Sada upišite sljedeće u cmd i pritisnite enter:

Sfc /scannow
sfc /scannow /offbootdir=c:\ /offwindir=c:\windows

3. Pričekajte^(Wait) da se gornji postupak završi i nakon što završite, ponovno pokrenite računalo.

4. Zatim pokrenite  CHKDSK da popravite pogreške datotečnog sustava^{(CHKDSK to Fix File System Errors)} .

5. Pustite da se gornji proces dovrši i ponovno pokrenite računalo da biste spremili promjene.

Metoda 6: Pokrenite Microsoft Fixit^{(Method 6: Run Microsoft Fixit)}

Ako nijedan od gore navedenih koraka nije pomogao u rješavanju problema sa zaglavljenim problemom Windows Update , onda kao posljednje sredstvo možete pokušati pokrenuti Microsoft Fixit koji će pomoći u rješavanju problema.

1. Idite ovdje^(here) , a zatim se pomičite prema dolje dok ne pronađete " Popravi pogreške Windows Update. ^{(Fix Windows Update errors.)}”

2. Kliknite na njega da preuzmete Microsoft Fixit ili ga možete izravno preuzeti ovdje.^(here.)

3. Nakon preuzimanja, dvaput kliknite datoteku da biste pokrenuli Alat za rješavanje problema^{(file to run the Troubleshooter)} .

4. Obavezno kliknite Napredno^(Advanced) , a zatim kliknite opciju "Pokreni kao administrator".

5. Nakon što će alat za rješavanje problema^{(Troubleshooter)} imati administratorske privilegije; ponovno će se otvoriti, zatim kliknite na napredno i odaberite " Automatski primijeni popravke. ^{(Apply repairs automatically.)}”

6. Slijedite upute na zaslonu kako biste dovršili postupak i on će automatski riješiti problem s zaglavljenim ili zamrznutim ^(Frozen)ažuriranjem sustava Windows .^{(Fix Windows Update Stuck)}

Metoda 7: Izvedite čisto pokretanje^{(Method 7: Perform Clean Boot)}

Ponekad softver treće strane može biti u sukobu s Windows Update i uzrokovati zaglavljivanje^(Stuck) ili zamrzavanje ^(Frozen)Windows Update . Da biste riješili ovaj problem^{(fix this issue)} , morate izvršiti čisto pokretanje^{(perform a clean boot)} na računalu i dijagnosticirati problem korak po korak.

Metoda 8: Ažurirajte BIOS^{(Method 8: Update BIOS)}

Ponekad  ažuriranje BIOS-a vašeg sustava^{(updating your system BIOS)} može popraviti ovu pogrešku. Za ažuriranje BIOS-a^(BIOS) idite na web-mjesto proizvođača matične ploče i preuzmite najnoviju verziju BIOS -a i instalirajte je.

Ako ste isprobali sve, ali i dalje ste zapeli na problemu koji USB uređaj nije prepoznat, pogledajte ovaj vodič: Kako popraviti USB uređaj koji Windows ne prepoznaje^{(How to Fix USB Device not recognized by Windows)} .

Konačno, nadam se da imate popravak zaglavljenog ili zamrznutog problema Windows Update^{(Fix Windows Update Stuck or Frozen issue)} , ali ako imate bilo kakvih pitanja, postavite ih u odjeljku za komentare.

Preporučeno:^{(Recommended:)}

• Zamijenite PowerShell naredbenim redkom u kontekstualnom izborniku u sustavu Windows 10^{(Replace PowerShell with Command Prompt in Context Menu in Windows 10)}
• 12 načina da učinite Google Chrome bržim^{(12 Ways To Make Google Chrome Faster)}
• Zamijenite Powershell naredbenom linijom u izborniku Start sustava Windows 10^{(Replace Powershell with Command Prompt in the Windows 10 Start Menu)}
• Popravite zastoj instalacije Windows 10 Creators Update^{(Fix Windows 10 Creators Update installation stuck)}

To je ako ste uspješno popravili Windows Update zaglavljen ili zamrznut tijekom preuzimanja ažuriranja^{(Fix Windows Update Stuck or Frozen while downloading updates)} , ali ako još uvijek imate pitanja u vezi s ovim postom, slobodno ih pitajte u odjeljku za komentare.

Fix Windows Update Stuck or Frozen

Users are reрorting an іssue where the Windows Update is stuck downloading the updates, or the update is frozеn as there is no progress seen. Even if you leave your system downloadіng updates fоr the whole day, it will still stay stuck, аnd you won’t be able to update your Windows. There are many reasons as to why you are not ablе to download the updates, and we will try to tackle eаch one of them in the below fix.

The installation of one or more Windows updates is probably stuck or frozen if you see one of the following messages persist for a long time:

Preparing to configure Windows.
Do not turn off your computer.

Configuring Windows updates
20% complete
Do not turn off your computer.

Please do not power off or unplug your machine.
Installing update 3 of 4…

Working on updates
0% complete
Don’t turn off your computer

Keep your PC on until this is done
Installing update 2 of 4…

Getting Windows ready
Don’t turn off your computer

Windows update is an essential feature that makes sure Windows receives critical security updates to protect your Computer from security breach such as recent WannaCrypt, Ransomware etc. And if you don’t keep your PC up to date, you risk being vulnerable to such attacks. So without wasting any time let’s see how to actually Fix Windows Update Stuck or Frozen issue while downloading updates with the help of below-listed troubleshooting guide.

Fix Windows Update Stuck or Frozen

Make sure to create a restore point just in case something goes wrong.

Method 1: Run the Windows Update Troubleshooter

1. Open Control Panel and search for the Troubleshoot in the search bar on the left side and click on it to open the Troubleshoot.

2. Next, from the left window, pane select View all.

3. Then from the Troubleshoot computer problems list select Windows Update.

4. Follow on-screen instruction and let the Windows Update Troubleshoot run.

5. Restart your PC and see if you can Fix Windows Update Stuck or Frozen issue.

Method 2: Make sure Windows update services are running

1. Press Windows Key + R then type “services.msc” (without quotes) and hit Enter.

2. Locate the following services:

Background Intelligent Transfer Service (BITS)
Cryptographic Service
Windows Update
MSI Installer

3. Double click on each of them and make sure their Startup type is set to Automatic.

4. Now if any of the above services are stopped, make sure to click on Start under Service Status.

5. Next, right-click on Windows Update service and select Restart.

6. Click Apply, followed by OK and then reboot your PC to save changes.

This step is essential as it helps to Fix Windows Update Stuck or Frozen issue but if you are still unable to download or install updates, then continue to the next method.

Method 3: Run System Restore

1. Press Windows Key + R and type sysdm.cpl then hit enter.

2. Select the System Protection tab and choose System Restore.

3. Click Next and choose the desired System Restore point.

4. Follow the on-screen instruction to complete system restore.

5. After reboot, you may be able to Fix Windows Update Stuck or Frozen issue.

Method 4: Rename SoftwareDistribution Folder

1. Open Command Prompt. The user can perform this step by searching for ‘cmd’ and then press Enter.

2. Now type the following commands to stop Windows Update Services and then hit Enter after each one:

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver

3. Next, type the following command to rename SoftwareDistribution Folder and then hit Enter:

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old

4. Finally, type the following command to start Windows Update Services and hit Enter after each one:

net start wuauserv
net start cryptSvc
net start bits
net start msiserver

5. Reboot your PC to save changes.

Method 5: Run System File Checker (SFC) and Check Disk (CHKDSK)

1. Press Windows Key + X then click on Command Prompt (Admin).

2. Now type the following in the cmd and hit enter:

Sfc /scannow
sfc /scannow /offbootdir=c:\ /offwindir=c:\windows

3. Wait for the above process to finish and once done, restart your PC.

4. Next, run CHKDSK to Fix File System Errors.

5. Let the above process complete and again reboot your PC to save changes.

Method 6: Run Microsoft Fixit

If none of the above steps helped troubleshoot Windows Update stuck problem then as a last resort, you could try to run Microsoft Fixit which seems to help fix the issue.

1. Go here and then scroll down till you find “Fix Windows Update errors.”

2. Click on it to download the Microsoft Fixit or else you can directly download from here.

3. Once download, double-click the file to run the Troubleshooter.

4. Make sure to click Advanced and then click “Run as administrator” option.

5. Once the Troubleshooter will have administrator privileges; it will again open, then click on advanced and select “Apply repairs automatically.”

6. Follow the on-screen instruction to complete the process, and it will automatically Fix Windows Update Stuck or Frozen issue.

Method 7: Perform Clean Boot

Sometimes 3rd party software can conflict with Windows Update and cause Windows Update to be Stuck or Frozen. To fix this issue, you need to perform a clean boot in your PC and diagnose the issue step by step.

Method 8: Update BIOS

Sometimes updating your system BIOS can fix this error. To update your BIOS, go to your motherboard manufacturer website and download the latest BIOS version and install it.

If you have tried everything but still stuck at USB device not recognized problem, see this guide: How to Fix USB Device not recognized by Windows.

Finally, I hope you have Fix Windows Update Stuck or Frozen issue, but if you have any questions, please ask them in the comment section.

Recommended:

• Replace PowerShell with Command Prompt in Context Menu in Windows 10
• 12 Ways To Make Google Chrome Faster
• Replace Powershell with Command Prompt in the Windows 10 Start Menu
• Fix Windows 10 Creators Update installation stuck

That’s if you have successfully Fix Windows Update Stuck or Frozen while downloading updates but if you still have any queries regarding this post feel free to ask them in the comment’s section.

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