Ako se susrećete s ovim problemom kada otvorite File Explorer u sustavu Windows 10^{(Windows 10)} , on se stalno ruši svaki put kada ga otvorite, onda ste među tisućama korisnika koji se suočavaju s tim problemom od nadogradnje na Windows 10 . Iako bi ažuriranje na novu verziju sustava Windows trebalo riješiti problem s prethodnim verzijama, Windows 10 je daleko od savršenog i umjesto da riješi problem, čini se da stvara još problema.

U nekim slučajevima, File Explorer se ruši samo kada korisnik koristi funkciju pretraživanja za traženje datoteka ili mapa, dok se za druge čini da jednostavno klikanje desnom tipkom miša ili korištenje kopiranja ili lijepljenja ruši File Explorer . Jedini popravak je ponovno pokretanje računala, ali kada otvorite File Explorer , on se ponovno ruši. Nema posebnog uzroka za ovaj problem jer od korisnika do korisnika ovisi zašto se File Explorer ruši. Svaki sustav ima jedinstvenu konfiguraciju i stoga postoji različita moguća rješenja za ovaj problem. Dakle, bez gubljenja vremena, pogledajmo kako zapravo riješiti problem s rušenjem File Explorera^{(Fix File Explorer Crashing Issue)} u sustavu Windows 10^{(Windows 10)} s dolje navedenim vodičem za rješavanje problema.

Popravite problem s rušenjem File Explorera^{(Fix File Explorer Crashing Issue)} u sustavu Windows 10^{(Windows 10)}

Obavezno  stvorite točku vraćanja^{(create a restore point)}  u slučaju da nešto pođe po zlu.

Metoda 1: Pronađite uzrok problema pomoću preglednika događaja^{(Method 1: Find the cause of the Problem using Event Viewer)}

1. Pritisnite tipku Windows + R zatim upišite eventvwr i pritisnite Enter za otvaranje Event Viewer ili upišite Event u Windows pretraživanje, a zatim kliknite Event Viewer.

2. Sada na izborniku s lijeve strane dvaput kliknite na Windows Dnevnici^{(Windows Logs)} , a zatim odaberite Sustav.^(System.)

3. U desnom oknu prozora potražite pogrešku s crvenim uskličnikom^{(red exclamation mark)} i nakon što je pronađete, kliknite na nju.

4. Ovo će vam pokazati pojedinosti programa ili procesa, ^{(details of the program or process,)} što će uzrokovati pad Explorera.^{(causing the Explorer to crash.)}

5. Ako je gornja aplikacija treće strane, svakako je deinstalirajte s upravljačke ploče^{(Control Panel)} .

Metoda 2: Osnovni uzrok problema s rušenjem Explorera^{(Method 2: Explorer Crashing Issue Root Cause)}

1. U Windows Search upišite Pouzdanost^{( Reliability)} , a zatim kliknite Monitor povijesti pouzdanosti.^{(Reliability History Monitor.)}

2. Trebat će neko vrijeme za generiranje izvješća u kojem ćete pronaći osnovni uzrok problema s rušenjem Explorera .^(Explorer)

3. U većini slučajeva, čini se da je IDTNC64.cpl softver koji isporučuje IDT ( audio softver) koji nije kompatibilan sa sustavom Windows 10^{(Windows 10)} .

4. Pritisnite tipku Windows Key + Q za pokretanje pretraživanja i upišite cmd.

5. Desnom tipkom miša kliknite cmd i odaberite Pokreni kao administrator.^{(Run as Administrator.)}

6. Upišite sljedeću naredbu u cmd i pritisnite Enter :

ren IDTNC64.CPL IDTNC64.CPL.star^{(ren IDTNC64.CPL IDTNC64.CPL.old)}

7. Zatvorite naredbeni redak^{(Command Prompt)} i ponovno pokrenite računalo.

8. Ako ne možete preimenovati gornju datoteku, morate deinstalirati IDT Audio Manager s upravljačke ploče.^{( uninstall IDT Audio Manager from the Control Panel.)}

9. Ako se vaša upravljačka ploča^{(Control Panel)} automatski zatvori, morate onemogućiti uslugu Windows Error Reporting Service.^{(disable Windows Error Reporting Service.)}

10. Pritisnite tipku Windows Key + R zatim upišite services.msc i pritisnite Enter.

11. Pronađite Windows Error Reporting Service zatim desnom tipkom miša kliknite na nju i odaberite Svojstva.^{(Properties.)}

12. Provjerite je li Vrsta pokretanja postavljena na Disable,^{(Startup Type is set to Disable,)} a usluga nije pokrenuta, inače kliknite Stop.

13. Sada pritisnite tipku Windows Key + X , a zatim odaberite Upravljačka ploča.^{(Control Panel.)}

14. Deinstalirajte IDT Audio s upravljačke^{(Uninstall IDT Audio from Control)} ploče kako biste konačno popravili problem s rušenjem File Explorera .^{(Fix File Explorer Crashing)}

15. Ponovno pokrenite računalo da biste spremili promjene.

Napomena:^(Note:) Ponovno postavite vrstu pokretanja usluge Windows Error Reporting^{(Startup type of Windows Error Reporting)} Service natrag na Ručno.^{( Manual.)}

Metoda 3: Pokrenite Windows mape u zasebnom procesu^{(Method 3: Launch Folder Windows In A Separate Process)}

1. Otvorite File Explorer, zatim kliknite View i zatim kliknite na  Options.

Napomena^(Note) : Ako ne možete pristupiti File Exploreru^{(File Explorer)} , otvorite Upravljačku ploču^{(Control Panel)} i potražite Opcije File Explorera.^{(File Explorer Options.)}

2. Prijeđite na karticu Prikaz^{(View tab)} i zatim označite " Pokreni prozore mape u zasebnom procesu. ^{(Launch folder windows in a separate process.)}”

3. Kliknite Primijeni, a zatim OK.

4. Ponovno pokrenite računalo da biste spremili promjene.

Ponovno provjerite možete li riješiti problem s rušenjem File Explorera^{(Fix File Explorer Crashing Issue)} , ako ne, nastavite sa sljedećom metodom.

Metoda 4: Promijenite veličinu teksta, aplikacija i drugih stavki^{(Method 4: Change the size of text, apps, and other items)}

1. Pritisnite tipku Windows + I za otvaranje postavki^(Setting) , a zatim kliknite Sustav.^(System.)

2. S lijevog izbornika prijeđite na karticu Display.^{( the Display tab.)}

3. Sada svakako change the size of text, apps, and other items to 150% or 100%.

Napomena: ^(Note:) Provjerite^(Make) da gornja postavka nije postavljena na 175%, što se čini da uzrokuje ovaj problem.

4. Ponovno pokrenite računalo da biste spremili promjene.

Metoda 5: Izbrišite povijest File Explorera^{(Method 5: Clear File Explorer history)}

1. Pritisnite tipku Windows Key + X , a zatim odaberite Upravljačka ploča.^{( Control Panel.)}

2. Potražite File Explorer , a zatim kliknite File Explorer Options.

3. Sada na kartici Općenito, kliknite Očisti pored Očisti povijest File Explorera.^{(Clear next to Clear File Explorer history.)}

4. Ponovno pokrenite računalo da biste spremili promjene.

Ova metoda bi trebala moći  riješiti problem s rušenjem File Explorera u sustavu Windows 10^{(Fix File Explorer Crashing Issue in Windows 10)} , ako ne, nastavite sa sljedećom.

Metoda 6: Onemogućite sva proširenja ljuske^{(Method 6: Disable all Shell Extensions)}

Kada instalirate program ili aplikaciju u sustavu Windows^(Windows) , on dodaje stavku u kontekstni izbornik desnom tipkom miša. Stavke se nazivaju ekstenzije ljuske; sada ako dodate nešto što bi moglo biti u sukobu sa sustavom Windows^(Windows) , to bi moglo uzrokovati rušenje File Explorera . ^{(File Explorer)}Budući da je proširenje Shell dio Windows File Explorera^{(Windows File Explorer)} , svaki oštećeni program može lako uzrokovati probleme s rušenjem File Explorera^{(File Explorer Crashing Issues)} u sustavu Windows 10^{(Windows 10)} .

1. Sada, da biste provjerili koji od ovih programa uzrokuje pad, morate preuzeti softver treće strane pod nazivom  ShexExView.

2. Dvaput kliknite aplikaciju shexview.exe u zip datoteci da biste je pokrenuli. Pričekajte^(Please) nekoliko sekundi jer kada se pokrene po prvi put, potrebno je neko vrijeme za prikupljanje informacija o proširenjima ljuske.

3. Sada kliknite Opcije, a zatim kliknite Sakrij sve Microsoftove ekstenzije.^{(Hide All Microsoft Extensions.)}

4. Sada pritisnite Ctrl + A da ih sve odaberete^{( select them all)} i pritisnite crveni gumb^{(red button)} u gornjem lijevom kutu.

5. Ako traži potvrdu, odaberite Da.^{( select Yes.)}

6. Ako je problem riješen, onda postoji problem s jednim od proširenja ljuske, ali da biste saznali koje od njih trebate uključiti jedno po jedno tako da ih odaberete i pritisnete zeleni gumb u gornjem desnom kutu. Ako se nakon omogućavanja određenog proširenja ljuske Windows File Explorer sruši onda morate onemogućiti to određeno proširenje ili još bolje ako ga možete ukloniti iz svog sustava.

Metoda 7: Onemogućite brzi pristup^{(Method 7: Disable Quick access)}

1. Otvorite File Explorer, zatim kliknite Pogled^(View) , a zatim kliknite Opcije.^(Options.)

Napomena:^(Note:) Ako ne možete pristupiti accessExploreru, otvorite Upravljačku ploču^{(Control Panel)} i potražite Opcije File Explorera^{(File Explorer Options)} .

2. Sada na kartici Općenito poništite izbor " Prikaži nedavno korištene datoteke u brzom pristupu^{(Show recently used files in Quick access)} " i " Prikaži često korištene mape u brzom pristupu^{(Show frequently used folders in Quick access)} " pod Privatnost.

3. Kliknite Primijeni, a zatim U redu^(Ok) .

4. Ponovno pokrenite računalo da biste spremili promjene.

Metoda 8: Izvedite čisto pokretanje^{(Method 8: Perform a Clean Boot)}

Ponekad softver treće strane može biti u sukobu s Windows File Explorerom^{(Windows File Explorer)} i stoga se File Explorer ruši. Kako biste riješili problem s rušenjem File Explorera u sustavu Windows 10^{(Fix File Explorer Crashing Issue in Windows 10)} , morate izvršiti čisto pokretanje^{(perform a clean boot)} na računalu i dijagnosticirati problem korak po korak.

Metoda 9: dajte svom računu puno dopuštenje za pristup sadržaju mape^{(Method 9: Give your account full permission to access the folder content)}

Ova metoda je korisna samo ako se suočite s problemom rušenja File Explorera^{( File Explorer crashing problem)} s nekim određenim datotekama ili mapama.

1. Desnom tipkom miša kliknite datoteku^(File) ili mapu^(Folder) koja ima problema i odaberite Svojstva.^{(Properties.)}

2. Prijeđite na karticu Sigurnost^{(Security tab)} , a zatim kliknite Napredno.^(Advanced.)

3. Kliknite Promijeni^(Change) pored Vlasnik^(Owner) , a zatim Unesite^(Enter) ime svog korisničkog računa i kliknite Provjeri imena.^{(Check Names.)}

4. Ako ne znate naziv svog korisničkog računa, kliknite Napredno^(Advanced) u gornjem prozoru.

5. Sada kliknite Find Now koji će vam pokazati vaš korisnički račun. Odaberite^(Please) svoj račun i dvaput kliknite na njega kako biste ga dodali u prozor vlasnika.

6. Kliknite OK da dodate svoj korisnički račun na popis.

7. Zatim u prozoru Napredne sigurnosne postavke^{(Advanced Security Settings window)} označite kvačicu " zamijeni vlasnika na podkontejnerima i objektima. ^{(replace owner on subcontainers and objects.)}”

8. Zatim kliknite OK i ponovno Otvorite prozor Napredne sigurnosne postavke.^{(Open Advanced Security Settings window.)}

9. Kliknite Dodaj^(Add) , a zatim kliknite Odaberi ravnatelja.^{(Select a principal.)}

10. Ponovno dodajte svoj korisnički račun^{(add your user account)} i kliknite OK.

11. Nakon što ste postavili svog principala, postavite Vrsta na Dopušteno.^{(Type to be Allow.)}

12. Provjerite jeste li označili Potpuna kontrola^{( Full Control)} , a zatim kliknite U redu.

13. Kliknite Primijeni, a zatim OK.

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To je to, uspješno ste riješili problem s rušenjem File Explorera u sustavu Windows 10^{(Fix File Explorer Crashing Issue in Windows 10)} , ali ako još uvijek imate pitanja u vezi s ovim vodičem, slobodno ih postavite u odjeljku za komentare.

Fix File Explorer Crashing Issue in Windows 10

Іf you’re facing this issue when you open File Explorer in Windоws 10 it keeps on crashing every time you open it, then yoυ are among thousands of users who have been facing thiѕ issue sinсe υpgrading to Windows 10. While updating to a new version of Windows should fix the problem with previous versions, Windows 10 is far from perfect, and instead of fixing the problem, it seems to crеate morе іssues.

In some cases, File Explorer only crashes when a user uses the search function to search for files or folders while for others simply right-clicking or using copy or paste seems to crash File Explorer. The only fix is to restart your PC but when you open File Explorer it again crashes. There is no particular cause to this issue as it depends on user to user why the File Explorer crashes. Each system has a unique configuration, and hence there is a various possible solution to this problem. So without wasting any time let’s see how to actually Fix File Explorer Crashing Issue in Windows 10 with the below-listed troubleshooting guide.

Fix File Explorer Crashing Issue in Windows 10

Make sure to create a restore point just in case something goes wrong.

Method 1: Find the cause of the Problem using Event Viewer

1. Press Windows Key + R then type eventvwr and hit Enter to open Event Viewer or type Event in the Windows search then click Event Viewer.

2. Now from the left-hand side menu double click on Windows Logs then select System.

3. In the right window pane look for error with the red exclamation mark and once you find it, click on it.

4. This will show you the details of the program or process, causing the Explorer to crash.

5. If the above app is the third party, make sure to uninstall it from Control Panel.

Method 2: Explorer Crashing Issue Root Cause

1. Type Reliability in the Windows Search and then click Reliability History Monitor.

2. It will take some time to generate a report in which you will find the root cause for the Explorer crashing issue.

3. In most cases, it seems to be IDTNC64.cpl which is the software supplied by IDT (Audio software) which is not compatible with Windows 10.

4. Press Windows Key + Q to bring up the search and type cmd.

5. Right-click on the cmd and select Run as Administrator.

6. Type the following command in the cmd and hit Enter:

ren IDTNC64.CPL IDTNC64.CPL.old

7. Close Command Prompt and reboot your PC.

8. If you’re not able to rename the above file, you need to uninstall IDT Audio Manager from the Control Panel.

9. If your Control Panel closes automatically, then you need to disable Windows Error Reporting Service.

10. Press Windows Key + R then type services.msc and hit Enter.

11. Find Windows Error Reporting Service then right-click on it and select Properties.

12. Make sure Startup Type is set to Disable, and the service is not running, else click on Stop.

13. Now press Windows Key + X then select Control Panel.

14. Uninstall IDT Audio from Control Panel to finally Fix File Explorer Crashing issue.

15. Reboot your PC to save changes.

Note: Again set the Startup type of Windows Error Reporting Service back to Manual.

Method 3: Launch Folder Windows In A Separate Process

1. Open File Explorer then click View and then click on Options.

Note: If you can’t access File Explorer then open Control Panel and search for File Explorer Options.

2. Switch to the View tab and then checkmark “Launch folder windows in a separate process.”

3. Click Apply, followed by OK.

4. Reboot PC to save changes.

Again, check if you’re able to Fix File Explorer Crashing Issue, if not then continue with the next method.

Method 4: Change the size of text, apps, and other items

1. Press Windows Key + I to open Setting then click System.

2. From the left-hand menu, switch to the Display tab.

3. Now, Make sure to change the size of text, apps, and other items to 150% or 100%.

Note: Make sure the above setting is not set at 175%, which seems to be causing this issue.

4. Reboot your PC to save changes.

Method 5: Clear File Explorer history

1. Press Windows Key + X then select Control Panel.

2. Search for File Explorer and then click File Explorer Options.

3. Now in General tab, click Clear next to Clear File Explorer history.

4. Restart your PC to save changes.

This method should able to Fix File Explorer Crashing Issue in Windows 10, if not then continue with the next one.

Method 6: Disable all Shell Extensions

When you install a program or application in Windows, it adds an item in the right-click context menu. The items are called shell extensions; now if you add something that might conflict with the Windows, this could cause the File Explorer to crash. As Shell extension is part of Windows File Explorer, any corrupt program could easily cause File Explorer Crashing Issues in Windows 10.

1. Now, to check which of these programs are causing the crash, you need to download a 3rd party software called ShexExView.

2. Double click the application shexview.exe in the zip file to run it. Please wait for a few seconds as when it launches for the first time it takes some time to collect information about shell extensions.

3. Now click Options then click on Hide All Microsoft Extensions.

4. Now Press Ctrl + A to select them all and press the red button in the top-left corner.

5. If it asks for confirmation, select Yes.

6. If the issue is resolved then there is a problem with one of the shell extensions but to find out which one you need to turn them ON one by one by selecting them and pressing the green button on the top right. If after enabling a particular shell extension Windows File Explorer crashes then you need to disable that particular extension or better if you can remove it from your system.

Method 7: Disable Quick access

1. Open File Explorer then click View and then click Options.

Note: If you can’t access accessExplorer then open Control Panel and search for File Explorer Options.

2. Now in General tab uncheck “Show recently used files in Quick access” and “Show frequently used folders in Quick access” under Privacy.

3. Click Apply, followed by Ok.

4. Reboot your PC to save changes.

Method 8: Perform a Clean Boot

Sometimes 3rd party software can conflict with Windows File Explorer, and therefore the File Explorer crashes. In order Fix File Explorer Crashing Issue in Windows 10, you need to perform a clean boot in your PC and diagnose the issue step by step.

Method 9: Give your account full permission to access the folder content

This method is only helpful if you face the File Explorer crashing problem with some particular files or folders.

1. Right-click on the File or Folder, which is having an issue and select Properties.

2. Switch to Security tab and then click Advanced.

3. Click Change next to Owner then Enter your user account name and click Check Names.

4. If you don’t know your user account name, click Advanced in the above window.

5. Now click Find Now which will show you your user account. Please select your account and double click on it to add it to the owner window.

6. Click OK to add your user account to the list.

7. Next, on Advanced Security Settings window checkmark “replace owner on subcontainers and objects.”

8. Then click OK and again Open Advanced Security Settings window.

9. Click Add and then click Select a principal.

10. Again add your user account and click OK.

11. Once you had set your principal, set the Type to be Allow.

12. Make sure to checkmark Full Control and then click OK.

13. Click Apply, followed by OK.

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That’s it you have successfully Fix File Explorer Crashing Issue in Windows 10 but if you still have any questions regarding this guide then feel free to ask them in the comment’s section.

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