Ako pokušavate ažurirati Windows , ali odjednom dobijete šifru pogreške 0x80070020 s porukom da proces ne može pristupiti datoteci ažuriranja jer je koristi drugi proces, onda ste na pravom mjestu jer danas idemo da vidite kako riješiti problem.

Ukratko, ažuriranja nisu instalirana jer drugi program ometa ažuriranja poput antivirusnih ili skenera zlonamjernog softvera. Dakle, bez gubljenja vremena, pogledajmo kako popraviti pogrešku Windows Update 0x80070020^{(Fix Windows Update Error 0x80070020)} uz pomoć dolje navedenog vodiča za rješavanje problema.

Popravite pogrešku Windows Update 0x80070020

Obavezno  stvorite točku vraćanja^{(create a restore point)}  u slučaju da nešto pođe po zlu.

Metoda 1: Privremeno onemogućite antivirusni program i vatrozid^{(Method 1: Temporarily Disable Antivirus and Firewall)}

Ponekad antivirusni^(Antivirus) program može uzrokovati  pogrešku,^{(an error, )} a kako biste provjerili da to ovdje nije slučaj, i morate onemogućiti antivirusni program na ograničeno vrijeme kako biste mogli provjeriti pojavljuje li se pogreška i dalje kada je antivirusni program isključen.

1. Desnom tipkom miša kliknite ikonu  Antivirusnog programa^{( Antivirus Program icon)}  na traci sustava i odaberite  Onemogući.^(Disable.)

2. Zatim odaberite vremenski okvir za koji će  Antivirusni program ostati onemogućen.^{( Antivirus will remain disabled.)}

Napomena:^(Note:) Odaberite najmanju moguću količinu vremena, na primjer, 15 minuta ili 30 minuta.

3. Kada završite, ponovno se pokušajte povezati kako biste otvorili Google Chrome i provjerite je li pogreška riješena ili ne.

4. Potražite upravljačku ploču na traci za pretraživanje izbornika Start^{(Start Menu)} i kliknite na nju da biste otvorili  upravljačku ploču.^{( Control Panel.)}

5. Zatim kliknite na  Sustav i sigurnost^{( System and Security)} ,  a zatim kliknite na  Windows vatrozid.^{(Windows Firewall.)}

6. Sada u lijevom oknu prozora kliknite na  Uključi ili isključi Windows vatrozid.^{( Turn Windows Firewall on or off.)}

7.  Odaberite Isključi Windows vatrozid i ponovno pokrenite računalo.^{(Select Turn off Windows Firewall and restart your PC.)}

Ponovno pokušajte otvoriti Google Chrome i posjetite web-stranicu koja je ranije pokazivala pogrešku. ^{(an error. )}Ako gornja metoda ne uspije, slijedite iste korake da  ponovno uključite vatrozid.^{( turn on your Firewall again.)}

Metoda 2: Pokrenite alat za rješavanje problema Windows Update^{(Method 2: Run Windows Update Troubleshooter)}

1. Otvorite upravljačku ploču, a zatim potražite Troubleshooting u traci za pretraživanje^{(Search Bar)} u gornjem desnom kutu i kliknite na Troubleshooting.

2. Zatim u lijevom prozoru u oknu odaberite Prikaži sve.^{(View all.)}

3. Zatim s popisa Otklanjanje poteškoća^{(Troubleshoot)} s računalom odaberite Windows Update.

4. Slijedite upute na zaslonu i pustite da se pokrene Windows Update Troubleshoot .

5. Ponovno pokrenite svoje računalo i možda ćete moći popraviti pogrešku Windows Update 0x80070020.^{(Fix Windows Update Error 0x80070020.)}

Metoda 3: Preimenujte mapu SoftwareDistribution^{(Method 3: Rename SoftwareDistribution Folder)}

1. Otvorite naredbeni redak^{(Command Prompt)} . Korisnik može izvršiti ovaj korak tražeći 'cmd' , a zatim pritisnite Enter.

2. Sada upišite sljedeće naredbe da zaustavite Windows Update Services , a zatim pritisnite Enter nakon svake:

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver

3. Zatim upišite sljedeću naredbu da biste preimenovali SoftwareDistribution Folder i zatim pritisnite Enter :

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old

4. Na kraju upišite sljedeću naredbu za pokretanje Windows Update Services i pritisnite Enter nakon svake:

net start wuauserv
net start cryptSvc
net start bits
net start msiserver

5. Ponovno pokrenite računalo da biste spremili promjene i provjerite možete li  popraviti pogrešku Windows Update 0x80070020.^{( Fix Windows Update Error 0x80070020.)}

Metoda 4: Ponovno pokrenite uslugu inteligentnog prijenosa u pozadini (BITS)^{(Method 4: Restart Background Intelligent Transfer Service (BITS))}

1. Pritisnite Windows Keys + R zatim upišite services.msc i pritisnite Enter.

2. Sada pronađite BITS i zatim dvaput kliknite na njega.

3. Provjerite je li tip pokretanja^(Startup) postavljen na Automatski^{( Automatic,)} i da je usluga pokrenuta, ako nije, kliknite na gumb Start.^{(Start button.)}

4. Kliknite Primijeni, a zatim OK.

5. Ponovno pokrenite računalo i ponovno pokušajte ažurirati Windows .

Metoda 5: Pokrenite SFC i CHKDSK^{(Method 5: Run SFC and CHKDSK)}

1. Otvorite naredbeni redak^{(Command Prompt)} . Korisnik može izvršiti ovaj korak tražeći 'cmd' , a zatim pritisnite Enter.

2. Sada upišite sljedeće u cmd i pritisnite enter:

Sfc /scannow
sfc /scannow /offbootdir=c:\ /offwindir=c:\windows

3. Pričekajte^(Wait) da se gornji postupak završi i nakon završetka ponovno pokrenite računalo.

4. Zatim pokrenite  CHKDSK da popravite pogreške datotečnog sustava^{(CHKDSK to Fix File System Errors)} .

5. Pustite da se gornji proces dovrši i ponovno pokrenite računalo da biste spremili promjene.

Preporučeno:^{(Recommended:)}

• Nije moguće isprazniti koš za smeće nakon ažuriranja Windows 10 Creators^{(Unable to empty Recycle Bin after Windows 10 Creators Update)}
• Isključite Windows 10 bez instaliranja ažuriranja^{(Shut Down Windows 10 without installing updates)}
• Popravi DISM pogrešku 14098 Component Store je oštećen^{(Fix DISM Error 14098 Component Store has been corrupted)}
• Popravite da Bluetooth ne radi nakon ažuriranja Windows 10 Creators^{(Fix Bluetooth not working after Windows 10 Creators Update)}

To je to, uspješno ste popravili pogrešku Windows Update 0x80070020^{(Fix Windows Update Error 0x80070020)} , ali ako još uvijek imate bilo kakvih pitanja u vezi s ovim vodičem, slobodno ih pitajte u odjeljku za komentare.

Fix Windows Update Error 0x80070020

If you’re trying to update Windowѕ, but suddenly you receive an error code 0x80070020 with a message saying that the process cannot access the update file becaυse it’s being used by another process, then you’re аt the right place as today we are going to see how to fix the issue.

In short, the updates are not installed because another program is interfering with updates like antivirus or malware scanners. So without wasting any time let’s see how to Fix Windows Update Error 0x80070020 with the help of below-listed troubleshooting guide.

Fix Windows Update Error 0x80070020

Make sure to create a restore point just in case something goes wrong.

Method 1: Temporarily Disable Antivirus and Firewall

Sometimes the Antivirus program can cause an error, and to verify this is not the case here, and you need to disable your antivirus for a limited time so that you can check if the error still appears when the antivirus is off.

1. Right-click on the Antivirus Program icon from the system tray and select Disable.

2.  Next, select the time frame for which the Antivirus will remain disabled.

Note: Choose the smallest amount of time possible, for example, 15 minutes or 30 minutes.

3. Once done, again try to connect to open Google Chrome and check if the error resolves or not.

4. Search for the control panel from the Start Menu search bar and click on it to open the Control Panel.

5. Next, click on System and Security then click on Windows Firewall.

6. Now from the left window pane click on Turn Windows Firewall on or off.

7. Select Turn off Windows Firewall and restart your PC.

Again try to open Google Chrome and visit the web page, which was earlier showing an error. If the above method doesn’t work, please follow the same steps to turn on your Firewall again.

Method 2: Run Windows Update Troubleshooter

1. Open control panel and then search Troubleshooting in the Search Bar on the top right side and click on Troubleshooting.

2. Next, from the left window, pane select View all.

3. Then from the Troubleshoot computer problems list select Windows Update.

4. Follow on-screen instruction and let the Windows Update Troubleshoot run.

5. Restart your PC, and you may be able to Fix Windows Update Error 0x80070020.

Method 3: Rename SoftwareDistribution Folder

1. Open Command Prompt. The user can perform this step by searching for ‘cmd’ and then press Enter.

2. Now type the following commands to stop Windows Update Services and then hit Enter after each one:

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver

3. Next, type the following command to rename SoftwareDistribution Folder and then hit Enter:

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old

4. Finally, type the following command to start Windows Update Services and hit Enter after each one:

net start wuauserv
net start cryptSvc
net start bits
net start msiserver

5. Reboot your PC to save changes and check if you can Fix Windows Update Error 0x80070020.

Method 4: Restart Background Intelligent Transfer Service (BITS)

1. Press Windows Keys + R then type services.msc and hit Enter.

2. Now find BITS and then double click on it.

3. Make sure the Startup type is set to Automatic, and the service is running, if not then click on the Start button.

4. Click Apply, followed by OK.

5. Reboot your PC and again try to update Windows.

Method 5: Run SFC and CHKDSK

1. Open Command Prompt. The user can perform this step by searching for ‘cmd’ and then press Enter.

2. Now type the following in the cmd and hit enter:

Sfc /scannow
sfc /scannow /offbootdir=c:\ /offwindir=c:\windows

3. Wait for the above process to finish and once done restart your PC.

4. Next, run CHKDSK to Fix File System Errors.

5. Let the above process complete and again reboot your PC to save changes.

Recommended:

• Unable to empty Recycle Bin after Windows 10 Creators Update
• Shut Down Windows 10 without installing updates
• Fix DISM Error 14098 Component Store has been corrupted
• Fix Bluetooth not working after Windows 10 Creators Update

That’s it you have successfully Fix Windows Update Error 0x80070020 but if you still have any queries regarding this guide then feel free to ask them in the comment’s section.

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