Ako kada pokušate pokrenuti skeniranje Microsoft Defendera^{(run a Microsoft Defender scan)} na svom Windows 10 ili Windows 11 uređaju, ali AV skeniranje ne uspije i dobijete šifru pogreške 0x8007139f^{(error code 0x8007139f)} , onda je ovaj post namijenjen da vam pomogne s rješenjima za rješavanje problema.

Pogreška Windows Defendera 0x8007139f

Kada naiđete na ovaj problem, dobit ćete sljedeću punu poruku o pogrešci;

Windows Defender
The scan couldn’t be started.
The group or resource is not in the correct state to perform the requested operation.
Click Help for more information about this problem.
Error code: 0x8007139f

Slično, možda ćete umjesto toga dobiti donju poruku o pogrešci kada naiđete na ovaj problem.

Windows Defender
The service couldn’t be started.
The group or resource is not in the correct state to perform the requested operation.
Click Help for more information about this problem.
Error code: 0x8007139f

Naići ćete na ovu pogrešku zbog sukoba Windows Defendera^{(Windows Defender)} sa sigurnosnim softverom treće strane instaliranim na vašem Windows računalu. Oštećene^(Corrupt) sistemske datoteke također mogu izazvati ovu pogrešku.

Popravi pogrešku Windows Defendera^{(Fix Windows Defender)} 0x8007139f

Isprobajte sljedeće prijedloge da popravite kôd pogreške Windows Defendera^{(Windows Defender Error)} : 0x8007139f, skeniranje ili usluga nije moguće pokrenuti, grupa ili resurs nisu u ispravnom stanju za izvođenje tražene poruke o pogrešci operacije u sustavu Windows11/10 :

Pokrenite SFC skeniranje
Disable/Uninstall 3rd sigurnosni softver treće strane (ako je primjenjivo)
Provjerite uslugu Windows Defender
Pokrenite Microsoft Defender^{(Run Microsoft Defender)} iz naredbenog retka
Resetirajte ključ registra Windows Defendera
Popravite Windows Defender

Pogledajmo opis procesa koji se odnosi na svako od navedenih rješenja.

Prije nego isprobate rješenja u nastavku, provjerite ima li ažuriranja^{(check for updates)} i instalirajte sve dostupne bitove na svoj Windows 10/11 uređaj i provjerite hoće li se pogreška ponovno pojaviti kada pokušate skenirati. Također možete posebno provjeriti i ažurirati definicije Microsoft Defendera^{(check for and update Microsoft Defender definitions)} i pokušati ponovno skenirati.

1] Pokrenite SFC skeniranje

Ako imate oštećenu sistemsku datoteku, možda ćete naići na ovu pogrešku Windows Defendera 0x8007139f^{(Windows Defender error 0x8007139f)} .

SFC/DISM je uslužni program u sustavu Windows^(Windows) koji korisnicima omogućuje skeniranje oštećenja u datotekama sustava Windows i vraćanje oštećenih datoteka.

2 ] Disable/Uninstall 3rd sigurnosni softver treće strane (ako je primjenjivo)

Vatrozid i antivirusni programi važni su za sigurnost vašeg sustava, ali ponekad ti programi mogu ometati normalno funkcioniranje vašeg Windows računala i uzrokovati pojavu ove pogreške.

U tom slučaju, da biste riješili ovaj problem, prvo privremeno onemogućite bilo koji sigurnosni softver treće strane instaliran na vašem uređaju. Općenito, da biste onemogućili svoj antivirusni softver, locirajte njegovu ikonu u području obavijesti ili sistemskoj traci na programskoj traci (obično u donjem desnom kutu radne površine). Desnom tipkom miša kliknite ikonu i odaberite opciju za onemogućavanje ili izlazak iz programa. Nakon što je onemogućeno, pokušajte ponovno skenirati i ako se problem nastavi, morat ćete ukloniti sve antivirusne programe trećih strana s računala pomoću namjenskog alata^{(removal tool)} za uklanjanje kako biste uklonili sve datoteke povezane s vašim antivirusnim programom.

Ako vam ovo rješenje nije uspjelo, pokušajte sa sljedećim rješenjem.

3] Provjerite uslugu Windows Defender

Provjerite uslugu Windows Defender

Ovo rješenje zahtijeva da provjerite radi li Windows Defender usluga^{(Windows Defender Service)} na vašem Windows uređaju. Evo kako:

Pritisnite tipku Windows key + R da biste pozvali dijaloški okvir Pokreni.
U dijaloškom okviru Pokreni upišite services.msc i pritisnite Enter da biste otvorili Usluge^{(open Services)} .
U prozoru Usluge^(Services) pomaknite se i pronađite Antivirusnu uslugu Microsoft Defender^{(Microsoft Defender Antivirus Service)} .
Dvaput kliknite^{(Double-click)} na unos da biste uredili njegova svojstva.
Ako je usluga zaustavljena, kliknite gumb Start . Ako se ne pokrene, samo provjerite je li opcija u izborniku Vrsta pokretanja^{(Startup type)} u prozoru svojstava usluge postavljena na Automatski^(Automatic) . Potvrdite^(Confirm) sve dijaloške okvire koji se mogu pojaviti prilikom promjene vrste pokretanja.
Izađite iz konzole usluga.
Ponovno pokrenite računalo.

Prilikom pokretanja, ponovno pokrenite skeniranje. Ako problem i dalje nije riješen, pokušajte sa sljedećim rješenjem.

Pročitajte^(Read) : Windows Defender je isključen ili ne radi^{(Windows Defender is turned off or not working)} .

4] Pokrenite Microsoft Defender^{(Run Microsoft Defender)} iz naredbenog retka

Ovo rješenje zahtijeva da jednostavno pokrenete skeniranje Microsoft Defendera putem naredbenog retka^{(run the Microsoft Defender scan via command-line)} . Ako ni ovo ne uspije, možete preuzeti i pokrenuti bilo koji AV softver treće strane^{(third-party AV software)} (pod pretpostavkom da ga još nemate instaliran) ili isprobajte sljedeće rješenje.

5] Resetirajte^{(Reset Windows Defender)} ključ registra Windows Defendera

Ovo rješenje zahtijeva da popravite ključ registra Microsoft Defender na računalu sa sustavom Windows 10/11.

Budući da je ovo operacija registra, preporuča se da napravite sigurnosnu kopiju registra^{(back up the registry)} ili stvorite točku vraćanja sustava kao potrebne mjere opreza. Kada završite, možete nastaviti na sljedeći način:

Preuzmite RWDRK zip datoteku s naših poslužitelja.
Raspakirajte arhivski paket^{(Unzip the archive package)} .
Dvaput kliknite na datoteku RWDRK.reg da biste je spojili u ^(RWDRK.reg)Windows Registry .
Ako se to od vas zatraži, kliknite Run > Da^(Yes) ( UAC ) > Yes > U redu^(OK) da biste odobrili spajanje.
Sada možete izbrisati .reg datoteku ako želite.

Sada možete ponovno pokušati skenirati - ovaj put bi trebalo uspješno završiti bez pogreške.

6] Popravite Windows Defender

popravak windows branitelja

Preuzmite i koristite naš besplatni softver FixWin za popravak Windows Defendera^{(Windows Defender)} i resetiranje svih postavki Windows Defendera^{(Windows Defender)} na zadane.

Postavku ćete pronaći na kartici Alati sustava^{(System Tools)} .

Bilo koje od ovih rješenja bi trebalo raditi za vas!

Povezani post^{(Related post)} : Popravi pogrešku Microsoft Defendera 0x80004004.^{(Fix Microsoft Defender error 0x80004004.)}

Fix Windows Defender error 0x8007139f on Windows 11/10

If when you attempt to run a Microsoft Defender scan on your Windows 10 or Windows 11 device, but the AV scan fails and you receive the error code 0x8007139f, then this post is intended to help you with solutions to resolve the issue.

Windows Defender error 0x8007139f

When you encounter this issue, you’ll receive the following full error message;

Windows Defender
The scan couldn’t be started.
The group or resource is not in the correct state to perform the requested operation.
Click Help for more information about this problem.
Error code: 0x8007139f

Similarly, you may get the error message below instead, when you encounter this issue.

Windows Defender
The service couldn’t be started.
The group or resource is not in the correct state to perform the requested operation.
Click Help for more information about this problem.
Error code: 0x8007139f

You’ll encounter this error due to Windows Defender conflict with third-party security software installed on your Windows PC. Corrupt system files could also trigger this error.

Fix Windows Defender error 0x8007139f

Try the following suggestions to fix Windows Defender Error code: 0x8007139f, The scan or service couldn’t be started, The group or resource is not in the correct state to perform the requested operation error message in Windows11/10:

Run SFC scan
Disable/Uninstall 3rd party security software (if applicable)
Check Windows Defender Service
Run Microsoft Defender from command-line
Reset Windows Defender registry key
Repair Windows Defender

Let’s take a look at the description of the process involved concerning each of the listed solutions.

Before you try the solutions below, check for updates and install any available bits on your Windows 10/11 device and see if the error reappears when you attempt the scan. You may also specifically check for and update Microsoft Defender definitions and try the scan again.

1] Run SFC scan

If you have system file corruption, you may encounter this Windows Defender error 0x8007139f.

The SFC/DISM is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

2] Disable/Uninstall 3rd party security software (if applicable)

Firewall and antivirus are important for your system safety, but sometimes these programs can interfere with the normal functioning of your Windows PC and cause this error to appear.

In this case, to fix this issue, first temporarily disable any third-party security software installed on your device. Generally, to disable your antivirus software, locate its icon in the notification area or system tray on the taskbar (usually in the lower right corner of the desktop). Right-click the icon and choose the option to disable or exit the program. Once disabled, try the scan again and if the issue persists, you’ll have to remove all third-party antivirus programs from your PC using the dedicated removal tool to remove all files associated with your antivirus program.

If this solution didn’t work for you, try the next solution.

3] Check Windows Defender Service

Check Windows Defender Service

This solution requires you to check if the Windows Defender Service is running on your Windows device. Here’s how:

Press Windows key + R to invoke the Run dialog.
In the Run dialog box, type services.msc and hit Enter to open Services.
In the Services window, scroll and locate the Microsoft Defender Antivirus Service.
Double-click on the entry to edit its properties.
If the service is stopped, click the Start button. If it doesn’t get started, then just make sure that the option under the Startup type menu in the service’s properties window is set to Automatic. Confirm any dialog boxes which may appear when changing the startup type.
Exit Services console.
Restart your PC.

On boot, run the scan again. If the issue is still unresolved, try the next solution.

Read: Windows Defender is turned off or not working.

4] Run Microsoft Defender from command-line

This solution requires you to simply run the Microsoft Defender scan via command-line. If this doesn’t work either, you can download and run any third-party AV software (assuming you don’t already have one installed), or try the next solution.

5] Reset Windows Defender registry key

This solution requires you to repair the Microsoft Defender registry key on your Windows 10/11 PC.

Since this is a registry operation, it is recommended that you back up the registry or create a system restore point as necessary precautionary measures. Once done, you can proceed as follows:

Download the RWDRK zip file from our servers.
Unzip the archive package.
Double-click the RWDRK.reg file to merge it to the Windows Registry.
If prompted, click on Run > Yes (UAC) > Yes > OK to approve the merge.
You can now delete the .reg file if you like.

You can now try the scan again – this time it should complete successfully without the error.

6] Repair Windows Defender

repair windows defender

Download and use our freeware FixWin to repair Windows Defender and reset all Windows Defender settings to default.

You will find the setting under the System Tools tab.

Any of these solutions should work for you!

Related post: Fix Microsoft Defender error 0x80004004.

Tara Mlakar

About the author

Ja sam profesionalni audio inženjer s preko 10 godina iskustva. Posljednjih nekoliko godina radim u glazbenoj industriji i stekao sam snažnu reputaciju u tom području. Također sam vrlo iskusan operater korisničkih računa i obiteljske sigurnosti. Moje odgovornosti uključuju upravljanje korisničkim računima, pružanje podrške klijentima i davanje savjeta zaposlenicima o obiteljskoj sigurnosti.

Popravite pogrešku Windows Defendera 0x8007139f u sustavu Windows 11/10