TPM ili modul pouzdane platforme je čip dizajniran za osiguranje hardverskih komponenti od bilo kojeg oblika prijetnje putem integriranih kriptografskih ključeva. Ovjerava korištenje ispravnog softvera tijekom podizanja sustava i također pomaže kada je integritet platforme ugrožen. Međutim, ponekad kvari. Ako je vaš pouzdani modul platforme pokvario rad, na pravom ste mjestu. Donosimo vam savršen vodič koji će vam pomoći da popravite pogrešku pouzdanog modula platforme 80090016 ili platforme pouzdanog modula.

Kako popraviti pogrešku modula pouzdane platforme 80090016 u sustavu Windows 10^{(How to Fix Trusted Platform Module 80090016 Error in Windows 10)}

U ovom članku prikazali smo sve moguće metode za popravljanje pogreške pouzdane platforme 80090016 u sustavu Windows 10^{(Windows 10)} .

Neki razlozi iza neispravnosti TPM -a su^(TPM)

• Napad virusa ili zlonamjernog softvera
• Prisutnost aplikacije Health Check
• Oštećen TPM
• Smetnje aplikacija trećih strana
• Onemogućen VPN
• Problemi sa kablom za napajanje

Moguće je da je vaš modul pouzdane platforme pokvario rad zbog gore navedenih problema. Prijeđimo sada na metode za njegovo rješavanje.

Metoda 1: deinstalirajte aplikaciju Health Check (ako je primjenjivo)^{(Method 1: Uninstall Health Check App (If Applicable))}

Nedavna izvješća pokazuju da aplikacija PC Health Check koju je izdao Microsoft pokreće ovu pogrešku modula pouzdane platforme 80090016. Aplikaciju možete deinstalirati slijedeći korake u nastavku.

Napomena:^{(Note: )} ako nemate aplikaciju Health Check , preskočite ovu metodu.

1. Pritisnite tipku Windows^{(Windows key)} i upišite Upravljačka ^(Control) ploča^(Panel) i kliknite Otvori^{( Open)} .

2. Postavite View by > Category i odaberite Postavke programa^(Programs) .

3. Odaberite Deinstaliraj program^{(Uninstall a Program)} kao što je prikazano u odjeljku Programi i značajke^{(Programs and Features)} .

4. Pronađite i desnom tipkom miša kliknite aplikaciju Windows PC Health Check . Odaberite Deinstaliraj^(Uninstall) .

5. Kliknite Da^(Yes) za potvrdu deinstalacije.

Ako je vaš modul pouzdane platforme neispravan, to bi to trebalo popraviti.

Metoda 2: Power Cycle PC

Neki korisnici su izvijestili da je platforma pouzdanog modula imala neispravan rad, a greška se može popraviti izvođenjem ciklusa napajanja na vašem računalu. Možete to učiniti na sljedeći način.

1. Pritisnite tipke Alt + F4 keys zajedno i odaberite opciju Shut down i pritisnite tipku Enter^{(Enter key)} . 

2. Isključite kabel za napajanje^{(Power cable)} i ostale povezane komponente.

3. Pričekajte nekoliko trenutaka i ponovno uključite^{(plug in )} kabel.

4. Ponovno uključite računalo^(PC) .

Ova metoda može riješiti problem TPM-a.

Također pročitajte:^{(Also Read:)}   Popravite grešku Steam Corrupt Disk u sustavu Windows 10^{(Fix Steam Corrupt Disk Error on Windows 10)}

Metoda 3: Povežite se s VPN-om^{(Method 3: Connect to VPN)}

Možete provjeriti i riješiti kvar TPM -a povezivanjem na VPN . Nekim je korisnicima uspjelo. Ako je VPN prisutan u vašem domu, uredu ili školi, možete isprobati ovu metodu. Slijedite naš vodič u nastavku za postavljanje VPN^{(set up VPN)} -a . Ako vam ne uspije, možete onemogućiti VPN slijedeći naš vodič za Onemogućavanje VPN-a u prozoru 10^{(to Disable VPN on Window 10)} .

Metoda 4: Pokrenite skeniranje zlonamjernog softvera^{(Method 4: Run Malware Scan)}

Ponekad kada je vaša platforma pouzdanog modula pokvarena, to može biti zbog virusa ili zlonamjernog softvera. Možete ih provjeriti pomoću antivirusnog programa slijedeći naš vodič u nastavku za pokretanje skeniranja virusa^{(to Run a Virus Scan)} . Ako pronađete bilo kakve prijetnje ili zlonamjerni softver, uklonite ih pomoću našeg vodiča za uklanjanje zlonamjernog softvera s računala u sustavu Windows 10^{(to Remove Malware from your PC in Windows 10)} . Nakon brisanja zaraženih datoteka, ponovno pokrenite sustav.

Metoda 5: Ažurirajte upravljački program TPM 2.0^{(Method 5: Update TPM 2.0 Driver)}

Pogreška modula pouzdane platforme 80090016 može se pojaviti zbog zastarjelih upravljačkih programa. Slijedite dolje navedene korake kako biste provjerili postoje li dostupna ažuriranja za upravljački program.

1. Pritisnite tipku Windows^{(Windows key)} , upišite upravitelj uređaja^{(device manager)} i kliknite Otvori^(Open) .

2. U prozoru Upravitelj uređaja^{(Device Manager)} pronađite i odaberite Sigurnosni uređaji^{(Security devices)} i dvaput kliknite na njega kako biste proširili upravljačke programe.

3. Desnom tipkom miša kliknite Trusted Platform Module 2.0 i odaberite Ažuriraj upravljački program^{(Update driver)} .

4. Odaberite opciju Automatsko traženje upravljačkih programa na skočnom prozoru za ažuriranje.^{(Search automatically for drivers)}

Ako su dostupna ažuriranja za upravljački program TPM 2.0 , Windows će ga automatski preuzeti i instalirati.

Metoda 6: Deinstalirajte upravljački program TPM 2.0^{(Method 6: Uninstall TPM 2.0 Driver)}

Ako se pogreška nastavi i nakon ažuriranja upravljačkog programa, pokušajte je deinstalirati. To bi moglo riješiti problem. Evo kako to možete učiniti.

1. Pokrenite Upravitelj uređaja^{(Device Manager)} i dvaput kliknite na Sigurnosni uređaji^{(Security devices)} .

2. Desnom tipkom miša kliknite Trusted Platform Module 2.0 i odaberite Deinstaliraj uređaj^{(Uninstall device)} .

3. Kliknite Deinstaliraj^(Uninstall) na upitu za potvrdu.

Napomena:^(Note:) Ne morate ga ponovno instalirati ručno. Kada pokrenete svoj Windows, upravljački program će se automatski instalirati.

Također pročitajte:^{(Also Read:)}   Kako popraviti oštećeni registar u sustavu Windows 10^{(How to Fix Corrupted Registry in Windows 10)}

Metoda 7: Izvedite čisto pokretanje^{(Method 7: Perform Clean Boot)}

Ako se problem nastavi, možete izvršiti čisto pokretanje računala. Pokrenut će Windows samo s potrebnim upravljačkim programima i programima i koristi se za rješavanje problema sa sustavom Windows^(Windows) . Možete slijediti naš vodič o tome kako izvesti čisto pokretanje u sustavu Windows 10^{(How to Perform Clean Boot in Windows 10)}

Metoda 8: Očistite TPM^{(Method 8: Clear TPM)}

Brisanje TPM -a vraća ga na zadani način rada i može riješiti problem ako vaša platforma pouzdanog modula nije radila. Slijedite korake da to učinite.

Napomena: resetiranje ^(Note:) TPM -a rezultirat će gubitkom podataka. Napravite sigurnosnu kopiju prije korištenja ove metode.

1. Istovremeno pritisnite tipke Windows + I keys da biste otvorili Postavka^(Setting) .

2. Kliknite na Ažuriranja i sigurnost^{(Updates and Security)} .

3. Odaberite opciju Windows Security na lijevom oknu i kliknite Sigurnost uređaja^{(Device security)} kao što je prikazano.

4. U Sigurnost uređaja^{(Device Security)} kliknite na Pojedinosti^{(Security processor details)} sigurnosnog procesora u odjeljku Sigurnosni procesor^{(Security processor)} .

5. Kliknite na opciju Rješavanje problema sa sigurnosnim procesorom^{(Security processor troubleshooting)} .

6. Odaberite Očisti TPM^{(Clear TPM)} sivi gumb kao što je prikazano.

7. Kliknite gumb Očisti i ponovno^{(Clear and restart)} pokreni.

Metoda 9: Omogućite TPM uslugu^{(Method 9: Enable TPM Service)}

Ponekad bi onemogućavanje ili omogućavanje TPM usluge moglo popraviti pogrešku kada je modul pouzdane platforme pokvario rad. To možete učiniti slijedeći dolje navedene korake.

1. Zajedno pritisnite tipke Windows ^(keys)Windows + R i pokrenite dijaloški okvir Pokreni .^{(Run )}

2. Upišite tpm.msc i pritisnite tipku Enter^{(Enter key)} za pokretanje modula pouzdane platforme^{(Trusted Platform Module)} .

3. Kliknite Pripremi TPM^{(Prepare the TPM)} opciju koja je prisutna u gornjem desnom stupcu.

Napomena:^(Note:) Ako je opcija Pripremi ^(Prepare)TPM zasivljena, to znači da je trenutno u upotrebi. U tom slučaju odaberite Očisti TPM^{(Clear TPM)} da biste ga onemogućili. Zatim odaberite opciju Pripremi ^(Prepare)TPM .

Metoda 10: Onemogućite Hyper-V^{(Method 10: Disable Hyper-V)}

Ako ne koristite virtualne strojeve, možete onemogućiti Hyper-V bez ikakvih problema. To bi moglo riješiti problem. Prati ove korake.

1. Otvorite upravljačku ploču^{(Control Panel)} i idite na postavke programa kao što je prikazano u ^(Programs)1. metodi^{(Method 1)} .

2. Odaberite opciju Uključi ili isključi značajke sustava Windows u odjeljku ^{(Turn Windows features on or off)}Programi i značajke^{(Programs and Features)} .

3. Pronađite Hyper-V okvir i poništite^{( uncheck)} ga. Kliknite OK za potvrdu promjena.

Također pročitajte:^{(Also Read:)}   Kako popraviti grešku 0x80070002 Windows 10^{(How to Fix Error 0x80070002 Windows 10)}

Metoda 11: Izbrišite Ngc mapu^{(Method 11: Delete Ngc Folder)}

Drugo moguće rješenje za kvar TPM -a je brisanje mape ^(TPM)Ngc . Prvo morate preuzeti vlasništvo nad njim. Da biste to učinili, slijedite ove korake.

1. Pritisnite tipke Windows ^(keys)Windows + E zajedno da biste otvorili File Explorer .

2. Idite na sljedeći put^(path) u Files Exploreru^{(Files Explorer)} .

C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft

3. Pronađite i desnom tipkom miša kliknite mapu Ngc . Odaberite Svojstva^(Properties) .

4. Prijeđite na karticu Sigurnost^(Security) i kliknite Napredno^(Advanced) .

5. Kliknite Promijeni^(Change) pored Vlasnik^(Owner) u prozoru Napredne sigurnosne postavke .^{(Advanced Security Settings)}

6. Otvorit će se prozor Select User or Group .

7. Možete koristiti opciju Advanced za odabir korisničkog računa ili jednostavno upišite svoje korisničko ime u ^{(Advanced )}Unesite naziv objekta za odabir^{(Enter the object name to select)} obrasca. Kliknite na Provjeri imena^{(Check Names)} i pričekajte da potvrdi korisničko ime i kliknite U redu^(OK) .

8. Označite okvir koji kaže, Zamijeni sve unose dopuštenja podređenog objekta s nasljednim unosima dopuštenja iz ovog objekta.^{(Replace all child object permission entries with inheritable permission entries from this object.)}

9. Otvorite mapu Ngc i izbrišite sav njezin sadržaj.

Metoda 12: Onemogućite Microsoft Office autentifikaciju^{(Method 12: Disable Microsoft Office Authentication)}

Ova metoda je za slučaj kada ne možete pristupiti Microsoftovim^(Microsoft) aplikacijama jer je vaš modul pouzdane platforme neispravan. Onemogućavanje ADAL provjere autentičnosti pomoću Windows Registry Editora^{(Windows Registry Editor)} može riješiti problem. Slijedite korake u nastavku.

1. Zajedno pritisnite tipke Windows ^(keys)Windows + R i pokrenite dijaloški okvir Pokreni .^(Run)

2. Upišite regedit i pritisnite tipku Enter^{(Enter key)} da otvorite Registry Editor. 

3. U prozoru uređivača registra^{(Registry Editor )} idite na sljedeću stazu lokacije.

 HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity

4. Desnom tipkom miša kliknite mapu Identity na lijevom oknu. Odaberite New > DWORD (32-bit) Value .

5. Preimenujte datoteku u EnableADAL i pritisnite tipku Enter^{(Enter key)} .

6. Dvaput kliknite na EnableADAL^(EnableADAL) datoteku i postavite podatke o vrijednosti^{(Value data)} na 0 u skočnom prozoru. Kliknite OK za spremanje promjena.

7. Zatvorite aplikaciju Registry Editor i ponovno pokrenite računalo.

Također pročitajte:^{(Also Read:)}   Kako izbrisati Win Setup datoteke u sustavu Windows 10^{(How to Delete Win Setup Files in Windows 10)}

Metoda 13: Uklonite^{(Remove Office)} vjerodajnice za Office

Ako se susrećete s problemima pri otvaranju Microsoftovih^(Microsoft) aplikacija kao što je Microsoft Office onda je ova metoda korisna. Možete ukloniti vjerodajnice određene vjerodajnice aplikacije koristeći Upravljanje^(Manage) vjerodajnicama kao što je prikazano u nastavku.

1. Pritisnite tipku Windows^{(Windows key)} , upišite upravitelj vjerodajnica^{(credential manager)} i kliknite Otvori^(Open) .

2. Kliknite opciju Windows vjerodajnice^{(Windows Credentials)} .

3. Idite na odjeljak Generičke vjerodajnice^{(Generic Credentials)} . Odaberite sve vjerodajnice povezane s Microsoftom i kliknite na ikonu strelice prema dolje^{(down-arrow icon)} da biste je proširili.

4. Nakon proširenja, kliknite opciju Ukloni^(Remove) koja je prisutna pored Uredi^(Edit) .

Proširite^(Expand) svaku vjerodajnicu jednu po jednu i uklonite je.

Zatim zatvorite prozor Credential Managera^{(Credential Manager)} i ponovno pokrenite sustav. Provjerite jesu li problemi s TPM-om^(TPM) riješeni.

Metoda 14: Kreirajte ključ registra politike zaštite^{(Method 14: Create Protection Policy Registry Key)}

Ovaj problem u kojem je vaš modul pouzdane platforme pokvario funkcioniranje može se riješiti postavljanjem Politike zaštite^{(Protection Policy)} u uređivaču registra vašeg računala. Evo kako to možete učiniti.

1. Pritisnite tipku Windows^{(Windows key)} , upišite uređivač registra^{(registry editor)} i kliknite Pokreni kao administrator^{(Run as administrator)} .

2. Idite na sljedeći put u prozoru uređivača registra .^{(Registry Editor)}

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Cryptography\Protect\Providers\df9d8cd0-1501-11d1-8c7a-00c04fc297eb

3. Desnom tipkom miša kliknite mapu df9d8cd0-1501-11d1-8c7a-00c04fc297eb i odaberite New > DWORD (32-bitna) vrijednost^{(DWORD (32-bit) Value)} .

4. Preimenujte datoteku u ProtectionPolicy .

5. Dvaput kliknite na datoteku Politike zaštite i postavite ^{(Protection Policy)}podatke o vrijednosti^{(Value data)} kao 1 . Kliknite OK za spremanje promjena.

Provjerite jeste li ispravili pogrešku 80090016 modula pouzdane platforme.

Također pročitajte:^{(Also Read:)}   7 načina da popravite iaStorA.sys BSOD pogrešku u sustavu Windows 10^{(7 Ways to Fix iaStorA.sys BSOD Error on Windows 10)}

Metoda 15: Uklonite i ponovno povežite radni ili školski račun^{(Method 15: Remove and Reconnect Work or School Account)}

Ako se još uvijek suočavate s problemom, možete pokušati prekinuti vezu sa svojim poslovnim i školskim računom, ako to već niste. Da biste to učinili, slijedite ove upute u nastavku.

1. Pritisnite tipke Windows + I keys  zajedno kako biste otvorili Postavke^(Settings) .

2. Odaberite Računi^(Accounts) na stranici Postavke^(Settings) .

3. Odaberite karticu Pristup poslu ili školi^{(Access work or school)} na lijevom oknu. Odaberite poslovni ili školski račun koji želite ukloniti i odaberite Prekini vezu^(Disconnect) . Slijedite daljnje upute, ako ih ima i izbrišite račun.

Provjerite je li problem riješen. Ako ne, pokušajte se ponovo povezati s računom kao što je prikazano u nastavku.

4. Vratite se na karticu Pristup poslu ili školi . ^{(Access work or school)}Kliknite na ikonu + Connect za ponovno povezivanje računa.

5. Ispunite svoje vjerodajnice i prijavite se^{(sign in)} .

Metoda 16: Napravite novi korisnički račun^{(Method 16: Create New User Account)}

Ponekad se vaš korisnički profil može oštetiti i to može dovesti do kvara TPM -a. ^(TPM)Možete stvoriti novi profil kako biste riješili problem. Slijedite naš vodič za stvaranje lokalnog korisničkog računa u sustavu Windows 10^{(to Create a Local User Account on Windows 10)} .

Metoda 17: Koristite BIOS da biste omogućili TPM^{(Method 17: Use BIOS to Enable TPM)}

Ako pogreška prevlada čak i nakon stvaranja novog lokalnog računa, onda je ova metoda vaše posljednje sredstvo. BIOS se koristi za konfiguriranje mnogih postavki vašeg računala i omogućavanje TPM -a pomoću njega može riješiti problem. To možete učiniti slijedeći korake u nastavku

1. Pritisnite tipke Alt + F4 keys zajedno i odaberite opciju Shut down i pritisnite tipku Enter^{(Enter key)} . 

2. Pritisnite tipku za napajanje da pokrenete računalo i pritisnite tipku F2^{( F2 key)} dok ste na zaslonu za pokretanje kako biste otišli na BIOS izbornik.

Napomena:^(Note:) Različiti sustavi imaju različite ključeve za pristup BIOS- u . Na primjer, Esc , F10 ili Delete . Provjerite koji od njih radi za vaš sustav.

2. Koristite tipke sa strelicama za navigaciju kroz BIOS izbornik i odaberite Napredne značajke BIOS-a^{(Advanced BIOS Features)} .

3. Odaberite PCH-PW Configuration i promijenite TMP Device Selection u Firmware TMP .

4. Odaberite OK .

5. Pritisnite tipku F10 ^(key)za^(F10) spremanje promjena i odaberite U redu^(OK) za potvrdu.

Preporučeno:^{(Recommended:)}

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• Popravite pogrešku sustava datoteka Windows 10 2147219196^{(Fix Windows 10 File System Error 2147219196)}
• Popravite usluge domene Active Directory trenutno nedostupne^{(Fix The Active Directory Domain Services is Currently Unavailable)}
• Popravite BSOD win32kfull.sys u sustavu Windows 10^{(Fix win32kfull.sys BSOD in Windows 10)}

Nadamo se da vam je ovaj vodič pomogao kada je vaš modul pouzdane platforme pokvario i popravio pogrešku 80090016 modula pouzdane platforme^{(trusted platform module 80090016)} . Javite nam koja vam je metoda najbolja. Ako imate bilo kakvih pitanja ili prijedloga, slobodno ih ostavite u odjeljku za komentare.

Fix Trusted Platform Module 80090016 Error in Windows 10

ΤPM or trusted plаtform module is a chip designed to secure the hardware compоnents against any form of threat via integrated cryptograрhic keys. It authеntiсates the usage of correct software while booting and also aids when platform integrity іs compromised. However, sometimes it malfunctions. If уour trusted platform mоdule haѕ malfunctiоned you are at the right place. We bring to you a perfect guide that will hеlp you fix trusted platform module 80090016 or trusted module platform has malfunctioned error.

How to Fix Trusted Platform Module 80090016 Error in Windows 10

In this article, we have shown all the possible methods to fix trusted platform module has malfunctioned 80090016 error in Windows 10.

Some reasons behind TPM malfunction are

• Virus or malware attack
• Presence of Health Check app
• Corrupted TPM
• Interference of third-party applications
• Disabled VPN
• Power Cable issues

It is possible that your trusted platform module has malfunctioned because of the issues mentioned above. Let us now go to the methods to resolve it.

Method 1: Uninstall Health Check App (If Applicable)

Recent reports suggest that PC Health Check app released by Microsoft is triggering this trusted platform module 80090016 error. You can uninstall the app by following the steps below.

Note: If you don’t have Health Check app then please skip this method.

1. Press the Windows key and type Control Panel and click on Open.

2. Set View by > Category and select Programs setting.

3. Select Uninstall a Program as shown under Programs and Features section.

4. Locate and right-click on Windows PC Health Check application. Select Uninstall.

5. Click Yes to confirm uninstallation.

If your trusted platform module has malfunctioned, this should fix it.

Method 2: Power Cycle PC

Some users have reported that trusted module platform has malfunctioned error can be fixed by performing a power cycle in your computer. You can do it as follows.

1. Press the Alt + F4 keys together and select Shut down option and hit the Enter key. 

2. Unplug the Power cable and other related components.

3. Wait for a few moments and plug in the cable back again.

4. Turn On your PC again.

This method may fix TPM issue.

Also Read: Fix Steam Corrupt Disk Error on Windows 10

Method 3: Connect to VPN

You can check and resolve TPM malfunction by connecting to a VPN. It has worked for some users. If there is VPN present at your home, office or school, you can give this method a try. Follow our guide below to set up VPN. If it does not work for you, you can disable VPN by following our guide to Disable VPN on Window 10.

Method 4: Run Malware Scan

Sometimes when your trusted module platform has malfunctioned it might be because of virus or malware. You can check for these using antivirus by following our guide below to Run a Virus Scan. If you find any threats or malware, remove them by using our guide to Remove Malware from your PC in Windows 10. After clearing the infected files, reboot your system.

Method 5: Update TPM 2.0 Driver

The trusted platform module 80090016 error may occur due to outdated drivers. Follow the steps given below to check if there are any updates available for the driver.

1. Press the Windows key, type device manager, and click on Open.

2. In the Device Manager window, locate and select Security devices and double-click on it to expand the drivers.

3. Right-click on Trusted Platform Module 2.0 and select Update driver.

4. Select Search automatically for drivers option on Update popup.

If there are any updates available for TPM 2.0 driver then Windows will automatically download and install it.

Method 6: Uninstall TPM 2.0 Driver

If the error persists even after updating the driver, then try to uninstall it. It might fix the problem. Here is how you can do it.

1. Launch Device Manager and double-click on Security devices.

2. Right-click on Trusted Platform Module 2.0 and select Uninstall device.

3. Click Uninstall on the confirmation prompt.

Note: You don’t have to install it again manually. When you boot your Windows, the driver will automatically get installed.

Also Read: How to Fix Corrupted Registry in Windows 10

Method 7: Perform Clean Boot

If the issue persists then you can perform a clean boot of your computer. It will start Windows with only the necessary drivers & programs and is used to troubleshoot your Windows problems. You can follow our guide on How to Perform Clean Boot in Windows 10

Method 8: Clear TPM

Clearing TPM resets it to its default mode and it may fix the issue if your trusted module platform has malfunctioned. Follow the steps to do so.

Note: TPM reset will result in data loss. Make a backup before using this method.

1. Press Windows + I keys simultaneously to open Setting.

2. Click on Updates and Security.

3. Select Windows Security option on the left pane and click Device security as shown.

4. In Device Security click on Security processor details under Security processor section.

5. Click on the Security processor troubleshooting option.

6. Select the Clear TPM grey button as shown.

7. Click on Clear and restart button.

Method 9: Enable TPM Service

Sometimes disabling or enabling TPM service could fix the error when your trusted platform module has malfunctioned. You can do that following the steps given below.

1. Press Windows + R keys together and launch the Run dialog box.

2. Type tpm.msc and press Enter key to launch Trusted Platform Module.

3. Click Prepare the TPM option present on the upper right column.

Note: If Prepare the TPM option is greyed out, it means it is currently in use. In that case, select Clear TPM to disable it. Then, select Prepare the TPM option.

Method 10: Disable Hyper-V

If you don’t use virtual machines then you can disable Hyper-V without any issues. It might fix the issue. Follow these steps.

1. Open Control Panel and go to Programs setting as shown in Method 1.

2. Select Turn Windows features on or off option under Programs and Features section.

3. Find Hyper-V box and uncheck it. Click OK to confirm changes.

Also Read: How to Fix Error 0x80070002 Windows 10

Method 11: Delete Ngc Folder

Another possible solution for TPM malfunction is to delete Ngc folder. You have to take ownership of it first. Follow these steps to do so.

1. Press Windows + E keys together to open File Explorer.

2. Navigate to the following path in the Files Explorer.

C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft

3. Locate and right-click on Ngc folder. Select Properties.

4. Switch to the Security tab and click Advanced.

5. Click Change next to Owner on Advanced Security Settings window.

6. The window Select User or Group will open.

7. You can use Advanced option to pick user account or just type your username into Enter the object name to select form. Click on Check Names and wait for it to verify username and click OK.

8. Check the box that says, Replace all child object permission entries with inheritable permission entries from this object.

9. Open Ngc folder and delete all its contents.

Method 12: Disable Microsoft Office Authentication

This method is for that case when you can’t access Microsoft applications as your trusted platform module has malfunctioned. Disabling ADAL authentication using Windows Registry Editor can fix the issue. Follow the below steps.

1. Press Windows + R keys together and launch the Run dialog box.

2. Type regedit and hit Enter key to open Registry Editor. 

3. On the Registry Editor window, navigate to the following location path.

 HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity

4. Right-click on the Identity folder on the left pane. Select New > DWORD (32-bit) Value.

5. Rename the file as EnableADAL and hit Enter key.

6. Double-click EnableADAL file and set Value data as 0 on the popup window. Click OK to save changes.

7. Close Registry Editor application and restart your PC.

Also Read: How to Delete Win Setup Files in Windows 10

Method 13: Remove Office Credentials

If you facing issues in opening Microsoft applications like Microsoft Office then this method is useful. You can remove credentials of specific application credentials using Credential Manage as shown below.

1. Press the Windows key, type credential manager and click on Open.

2. Click the Windows Credentials option.

3. Go to the Generic Credentials section. Select every Microsoft-related credential and click on down-arrow icon to expand it.

4. After expansion, click the Remove option present next to Edit.

Expand each credential one by one and remove it.

Then, close the Credential Manager window and reboot your system. Check if TPM issues are resolved.

Method 14: Create Protection Policy Registry Key

This issue in which your trusted platform module has malfunctioned can be resolved by making Protection Policy in the registry editor of your PC. Here is how you can do it.

1. Hit the Windows key, type registry editor and click on Run as administrator.

2. Navigate to the following path in Registry Editor window.

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Cryptography\Protect\Providers\df9d8cd0-1501-11d1-8c7a-00c04fc297eb

3. Right-click on df9d8cd0-1501-11d1-8c7a-00c04fc297eb folder and select New > DWORD (32-bit) Value.

4. Rename the file as ProtectionPolicy.

5. Double-click on Protection Policy file and set Value data as 1. Click OK to save changes.

Check if you have fixed trusted platform module 80090016 error.

Also Read: 7 Ways to Fix iaStorA.sys BSOD Error on Windows 10

Method 15: Remove and Reconnect Work or School Account

If you are still facing the issue then you can try and disconnect from your work and school account, if you aren’t already. Follow these instructions below to do so.

1. Press Windows + I keys together to open Settings.

2. Select Accounts on Settings page.

3. Select Access work or school tab on the left pane. Select work or school account you want to remove and select Disconnect. Follow further instructions , if any and delete the account.

Check if the issue is resolved. If not try connecting to the account again as shown below.

4. Go back to Access work or school tab. Click on the + Connect icon to connect the account again.

5. Fill in your credentials and sign in.

Method 16: Create New User Account

Sometimes your user profile can get corrupted and it may lead to TPM malfunction. You can create a new profile to fix the problem. Follow our guide to Create a Local User Account on Windows 10.

Method 17: Use BIOS to Enable TPM

If the error prevails even after creating a new local account, then this method is your last resort. BIOS is used to configure lots of settings of your PC and enable TPM using it may resolve the issue. You can do it by follow the steps below

1. Press the Alt + F4 keys together and select Shut down option and hit the Enter key. 

2. Press the power button to start the PC and hit the F2 key while on the boot screen to go to BIOS menu.

Note: Different systems have different keys to access BIOS. For instance, Esc, F10, or Delete. Check which one works for your system.

2. Use arrow keys to navigate through the BIOS menu and select Advanced BIOS Features.

3. Select PCH-PW Configuration and change TMP Device Selection to Firmware TMP.

4. Select OK.

5. Press the F10 key to save changes and select OK to confirm.

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We hope that this guide was helped you when your trusted platform module has malfunctioned and fix trusted platform module 80090016 error. Let us know which method worked for you the best. If you have any queries or suggestions then feel free to drop them in the comments section.

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