Prilikom instaliranja Adobe proizvoda, ako dobijete poruku pogreške o neuspjehu provjere originalnog softvera Adobe^{(Adobe Genuine Software Verification Failure)} , evo kako možete riješiti problem za nekoliko trenutaka. Postoje uglavnom dva razloga zašto se ovaj problem može pojaviti na računalu, a oba su spomenuta ovdje s rješenjima.

Cijela poruka kaže otprilike ovako:

Installation Failed

Adobe Genuine Software Verification Failure

The product you are trying to install is not an Adobe Genuine Software and appears to be counterfeit. Please report piracy or contact customer support for assistance.

Što uzrokuje pogrešku neuspjele provjere originalnog softvera Adobe^{(Adobe Genuine Software Verification Failure)}

Kao što je ranije spomenuto, postoje dva glavna razloga zašto biste mogli dobiti ovaj problem na računalu dok pokušavate instalirati Adobe proizvod.

• Piratska kopija Adobe softvera: ^{(Pirated copy of the Adobe software: )} To je primarni razlog zašto imate ovaj problem na računalu. Budući da su Adobe proizvodi prilično skupi, mnogi ljudi obično koriste piratsku kopiju Photoshopa^(Photoshop) , Illustratora^{(Illustrator)} , After Effectsa, Premiere Pro , itd. Ako ste kupili rabljeno računalo i dobili ovu pogrešku na tom računalu, velika je vjerojatnost da je prethodni vlasnik koristio piratske kopije i nije uklonio sve ostatke dok je deinstalirao softver.
• Oštećen instalacijski program:^{(Corrupted installer: )} Ako ste kupili Adobe alat, možda znate da korisnici moraju preuzeti izvršnu datoteku sa službene web stranice Creative Clouda^(Cloud) . Ne preuzima potpunu kopiju vašeg softvera; i umjesto toga preuzima instalacijski program. Ovaj instalacijski program zahtijeva važeću internetsku vezu za preuzimanje kopije Photoshopa^(Photoshop) , Illustratora^{(Illustrator)} ili bilo čega drugog. Ako naiđete na internetski problem tijekom preuzimanja kopije softvera, možda ćete dobiti isti problem.

U svakom slučaju, ovaj problem možete riješiti na računalu sa sustavom Windows 11/10 za nekoliko trenutaka.

Ispravite^{(Fix Adobe Genuine Software Verification)} neuspjeh provjere originalnog softvera Adobe

Da biste ispravili pogrešku Adobe Genuine Software Verification Failure , slijedite ove korake:

1. Izbrišite sve ostatke
2. Uklonite postojeću instalaciju
3. Završi zadatak AGSService.exe
4. Preuzmite^(Download) instalacijski program s web -mjesta Creative Cloud
5. Onemogućite Adobeovu uslugu integriteta originalnog softvera^{(Adobe Genuine Software Integrity Service)}

Da biste saznali više o ovim koracima, nastavite čitati.

1] Izbrišite sve ostatke

Brisanje svih ostataka vjerojatno je najučinkovitije rješenje koje možete slijediti prije nego što krenete na druge korake. Kada instalacijski program otkrije piratsku kopiju tijekom instalacije Photoshopa^(Photoshop) ili bilo kojeg drugog Adobe alata, prikazuje takvu poruku. Stoga, ako koristite originalnu kopiju i još uvijek otkrivate prethodnu piratsku kopiju, morate izbrisati sve ostatke. Za to možete koristiti bilo koji  alat za uklanjanje neželjenih datoteka^{(junk file remover)}  kao što je  CCleaner , RegSeeker , itd. Također možete koristiti  Kaspersky Cleaner  da biste obavili posao.

2] Uklonite postojeću instalaciju

Ako na svom računalu možete pronaći stariju verziju bilo kojeg Adobe proizvoda, preporuča se da uklonite tu instalaciju prije instaliranja novije verzije. ^(Adobe)Čak i ako već imate Photoshop , ali instalirate Lightroom , trebali biste ukloniti postojeću instalaciju bilo kojeg softvera, a zatim pokušati instalirati novi Adobe proizvod. Pritom ne zaboravite ukloniti ostatke.

3] Završi zadatak AGSService.exe

AGSService ili Adobe Genuine Software Integrity Service odgovorni su za otkrivanje autentičnosti preuzetog programa za instalaciju Adobe proizvoda. Međutim, ako postoje neki interni problemi koji uzrokuju ovaj problem čak i kada koristite originalnu verziju, možete završiti ovaj zadatak pomoću upravitelja zadataka^{(Task Manager)} i nastaviti s instalacijom. Za to otvorite Task Manager^{(open the Task Manager)} na svom računalu, pronađite  AGSService.exe  na  kartici Procesi ^{(Processes )} i kliknite  gumb Završi zadatak ^{(End task )} .

4] Preuzmite^(Download) instalacijski program s web -mjesta Creative Cloud

Preporučljivo je preuzeti instalacijski program samo sa službene web stranice Creative Clouda^(Cloud) . Mnogi prevaranti često repliciraju takve web stranice i omogućuju vam preuzimanje piratske kopije željenog softvera. Ne preporučuje se preuzimanje bilo kojeg kupljenog proizvoda s bilo kojeg drugog mjesta osim sa službene web stranice.

5] Onemogućite Adobeovu uslugu integriteta originalnog softvera^{(Disable Adobe Genuine Software Integrity Service)}

Ako nešto radi, možete onemogućiti Adobe Genuine Software Integrity Service na  ploči Usluge  u ^(Services )Windows 11/10 . Za to učinite sljedeće:

• Pritisnite  Win+S  i upišite  usluge^(services) .
• Kliknite^(Click) na odgovarajući rezultat pretraživanja.
• Saznajte  Adobeovu uslugu integriteta originalnog softvera^{(Adobe Genuine Software Integrity Service)}  i dvaput kliknite na nju.
• Odaberite  opciju Onemogući ^(Disable ) s padajućeg popisa.
• Kliknite  gumb U redu ^(OK ) .

Sada provjerite možete li zaobići pogrešku ili ne.

Kako mogu popraviti neuspjeh provjere originalnog softvera Adobe^{(Adobe Genuine Software Verification Failure)} ?

Da biste popravili neuspjeh provjere originalnog softvera Adobe^{(Adobe Genuine Software Verification Failure)} , morate izbrisati sve ostatke proizvoda prethodnog instalacijskog programa, ukloniti postojeću instalaciju, prekinuti zadatak AGSService.exe i onemogućiti uslugu integriteta originalnog softvera Adobe^{(Adobe Genuine Software Integrity Service)} . Također, nikada nemojte preuzimati instalacijski program nigdje drugdje osim službene web stranice Creative Clouda^(Cloud) .

Kako se mogu riješiti Adobeove usluge integriteta originalnog softvera^{(Adobe Genuine Software Integrity Service)} ?

Sve dok koristite originalnu kopiju bilo kojeg Adobe proizvoda, ne možete se riješiti Adobeove usluge integriteta originalnog softvera^{(Adobe Genuine Software Integrity Service)} . Radi u pozadini kako bi provjerio je li vaša kopija Adobe proizvoda originalna ili piratska. Međutim, možete onemogućiti ovu uslugu na  ploči usluge^(Services)  koristeći prethodno spomenuti vodič.

Što je Adobe originalni validator?

Ne postoji posebna usluga ili alat koji se zove Adobe originalni validator jer je to generički naziv. Kada pokušate instalirati Adobe proizvod, instalacijski program otkriva vašu licencu i govori vam je li vaša verzija originalna ili ne. Taj se proces naziva Adobe originalni validator.

To je sve! Nadamo^(Hope) se da su vam ova rješenja pomogla ispraviti pogrešku Adobe Genuine Software Verification Failure .

Pročitajte: ^(Read:) Adobe Reader not working in Windows 11/10.

Fix Adobe Genuine Software Verification Failure on Windows 11/10

While installing an Adobe product, if you are getting Adobe Genuine Software Verification Failure error message, here is how you can fix the issue within moments. There are mainly two reasons you may get this problem on your computer, and both are mentioned here with solutions.

The entire message says something like this:

Installation Failed

Adobe Genuine Software Verification Failure

The product you are trying to install is not an Adobe Genuine Software and appears to be counterfeit. Please report piracy or contact customer support for assistance.

What causes Adobe Genuine Software Verification Failure error

As mentioned earlier, there are two primary reasons why you might get this problem on your computer while trying to install an Adobe product.

• Pirated copy of the Adobe software: It is the primary reason why you are getting this problem on your computer. As Adobe products are pretty expensive, many people tend to use a pirated copy of Photoshop, Illustrator, After Effects, Premiere Pro, etc. If you have bought a used PC and got this error on that computer, chances are the previous owner used a pirated copy and didn’t remove all the leftovers while uninstalling the software.
• Corrupted installer: If you have purchased an Adobe tool, you might know that users need to download the executable file from the official website of Creative Cloud. It doesn’t download the full copy of your software; and instead, it downloads an installer. This installer requires a valid internet connection to download a copy of Photoshop, Illustrator, or anything else. If you get an internet problem while downloading a copy of your software, you might get the same issue.

Either way, you can fix this issue on your Windows 11/10 computer within moments.

Fix Adobe Genuine Software Verification Failure

To fix Adobe Genuine Software Verification Failure error, follow these steps:

1. Delete all leftovers
2. Remove existing installation
3. End AGSService.exe task
4. Download installer from Creative Cloud website
5. Disable Adobe Genuine Software Integrity Service

To learn more about these steps, continue reading.

1] Delete all leftovers

Deleting all leftovers is probably the most working solution you can follow before heading to other steps. When the installer detects a pirated copy while installing Photoshop or any other Adobe tool, it displays such a message. Therefore, if you are using a genuine copy and still detecting the previous pirated copy, you have to delete all leftovers. For that, you can use any junk file remover such as CCleaner, RegSeeker, etc. You can also use the Kaspersky Cleaner to get the job done.

2] Remove existing installation

If you can find an older version of any Adobe product on your computer, it is recommended to remove that installation before installing the newer version. Even if you already have Photoshop, but you are installing Lightroom, you should remove the existing installation of any software and then try to install the new Adobe product. While doing so, don’t forget to remove the leftovers.

3] End AGSService.exe task

AGSService or Adobe Genuine Software Integrity Service is responsible for detecting the genuineness of the downloaded installer of Adobe products. However, if there are some internal issues, which are causing this problem even when you are using a genuine version, you may end this task using Task Manager and go forward with your installation. For that, open the Task Manager on your computer, find out the AGSService.exe in the Processes tab, and click the End task button.

4] Download installer from Creative Cloud website

It is highly recommended to download the installer only from the official website of Creative Cloud. Many scammers often replicate such websites and allow you to download a pirated copy of your desired software. It is not recommended to download any purchased product from anywhere other than the official website.

5] Disable Adobe Genuine Software Integrity Service

If something is working, you can disable the Adobe Genuine Software Integrity Service from the Services panel in Windows 11/10. For that, do the following:

• Press Win+S and type services.
• Click on the corresponding search result.
• Find out Adobe Genuine Software Integrity Service and double-click on it.
• Select the Disable option from the drop-down list.
• Click the OK button.

Now check if you can bypass the error or not.

How do I fix Adobe Genuine Software Verification Failure?

To fix Adobe Genuine Software Verification Failure, you need to delete all previously installer products’ leftovers, remove the existing installation, end the AGSService.exe task, and disable Adobe Genuine Software Integrity Service. Also, never download the installer from anywhere else other than the official website of Creative Cloud.

How do I get rid of Adobe Genuine Software Integrity Service?

As long as you use a genuine copy of any Adobe product, you cannot get rid of Adobe Genuine Software Integrity Service. It runs in the background to validate whether your copy of Adobe product is genuine or pirated. However, you can disable this service from the Services panel using the aforementioned guide.

What is Adobe genuine validator?

There is no particular service or tool called Adobe genuine validator because it is a generic name. When you try to install an Adobe product, the installer detects your license and tells you whether your version is genuine or not. This process is called Adobe genuine validator.

That’s all! Hope these solutions helped you fix the Adobe Genuine Software Verification Failure error.

Read: Adobe Reader not working in Windows 11/10.

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