Ako vaša kamera ne radi s timovima^(Teams) , ne brinite! Ovo je čest problem s kojim se suočava većina korisnika koji upravljaju sastancima i konferencijama. Unatoč činjenici da je Microsoft Teams jedna od najboljih aplikacija za video konferencije i chatanje, ponekad nije savršena. Iznenada ćete možda otkriti da videopoziv Microsoft Teams ne radi problem, pa ćete biti pogođeni pauziranim videom ili samo crnim zaslonom. ^{(Microsoft Teams)}Ovaj problem može biti povezan s ugrađenom kamerom ili vanjskom web kamerom. Također, ako ne možete pokrenuti kameru, nekompatibilne postavke aplikacije mogu doprinijeti tome da Teams video ne radi problem. Donosimo vam savršen vodič koji će vas naučiti kako popraviti Microsoft TeamsVideo poziv ne radi problem. Dakle, nastavite čitati članak.

Kako popraviti Microsoft Teams video poziv koji ne radi^{(How to Fix Microsoft Teams Video Call Not Working)}

Prije nego uđete u odjeljak za rješavanje problema, morate saznati razloge koji uzrokuju ovaj problem. I tako, lako možete riješiti isto na odgovarajući način.

• Oštećeni/nekompatibilni upravljački programi kamere.
• Dodatni^(Additional) uređaji kamere konfigurirani su za vaše računalo sa sustavom Windows 10.
• Dozvola za kameru nije odobrena na vašem računalu.
• Antivirusni program treće strane ili vatrozid^(Firewall) ometa softver Teams .
• Neke druge aplikacije na vašem uređaju koriste vašu ugrađenu kameru.
• VPN/proxy smetnje.
• Zastarjeli operativni sustav.

Sada prijeđite na sljedeći odjeljak da biste riješili ovaj problem. Analizirajte^(Analyze) razlog za implementaciju selektivnih metoda rješavanja problema kako biste postigli brze rezultate.

U ovom smo odjeljku sastavili popis metoda koje će vam pomoći da riješite ovaj problem . ^{(fix this problem)}Metode su raspoređene od osnovnih do naprednih koraka kako bi se postigli lakši i brži rezultati. Slijedite^(Follow) ih istim redoslijedom kako biste postigli savršene rezultate.

Osnovno rješavanje problema^{(Basic Troubleshooting)}

Prije nego isprobate napredne metode rješavanja problema, evo nekoliko jednostavnih hakova koji će riješiti sve privremene greške povezane s aplikacijom Microsoft Teams .

1. Ponovno uključite web kameru^{(1. Replug Webcam)}

• Ako koristite vanjsku web kameru, prvo što morate učiniti je odspojiti^(unplug) web kameru iz USB priključka, ponovno pokrenuti^(reboot) računalo i ponovno^(re-plug) ga priključiti nakon nekog vremena.
• Ako koristite ugrađenu kameru, uvjerite se da nema hardverskih grešaka i kvarova.

2. Uklonite druge hardverske uređaje^{(2. Remove Other Hardware Devices)}

• Neki drugi hardverski uređaji priključeni na vaše računalo mogu ometati ugrađenu kameru ili web kameru. Privremeno onemogućite sve ostale uređaje i provjerite pomaže li vam to.
• Ako se ne suočite s ovim problemom nakon isključivanja svih ostalih hardverskih uređaja, priključite ih jedan po jedan kako biste riješili krivca.
• Uvijek^(Always) kupujte originalne periferne uređaje u službenim ili pouzdanim trgovinama za svoje Windows^{(stores for your Windows)} 10 računalo.

3. Zatvorite pozadinske aplikacije^{(3. Close Background Applications)}

• Ako kameru koriste neke druge aplikacije ili programi na vašem računalu sa sustavom Windows 10^{(camera is used by some other applications or programs in your Windows 10 PC)} , ne možete im pristupiti za Microsoft Teams . Prije^(Make) nego što se prijavite u Microsoft Teams , obavezno zatvorite sve aplikacije za video konferencije kao što su Zoom , Google Meet , Discord i još mnogo toga .

Metoda 1: Pokrenite alat za rješavanje problema s hardverom i uređajima^{(Method 1: Run Hardware and Devices Troubleshooter)}

Računala sa sustavom Windows 10 dolaze s ugrađenim alatima za rješavanje problema za rješavanje problema povezanih sa svim njihovim komponentama. Na funkcionalnost vašeg fotoaparata mogu utjecati brojni čimbenici. Stoga preporučamo rješavanje problema s hardverom i uređajima prema uputama u nastavku.

1. Pritisnite tipke Windows + R keys zajedno da biste pokrenuli dijaloški okvir Pokreni .^{(Run )}

2. Upišite msdt.exe -id DeviceDiagnostic i pritisnite Enter .

3. Zatim kliknite na Next .

4A. Ako postoji problem, a vaš uređaj nije postavljen s najnovijim upravljačkim programima, dobit ćete sljedeću obavijest. Odaberite Primijeni ovaj popravak^{(Apply this fix)} i slijedite upute na zaslonu. Zatim ponovno pokrenite^(restart) uređaj.

4B. Ako nema problema s upravljačkim programima, kliknite Zatvori alat za rješavanje problema^{(Close the troubleshooter)} na sljedećem zaslonu.

Metoda 2: Odaberite pravu kameru u timovima^{(Method 2: Choose the Right Camera in Teams)}

Timovi^(Teams) moraju pristupiti vašoj kameri, a za to morate odabrati ispravnu kameru. Ako se Teams suoči s bilo kakvim problemom prilikom pristupa kameri, suočit ćete se s toliko sukoba. Za verziju Teams -a za ^(Teams)stolna računala^(Desktop) slijedite dolje navedene korake kako biste odabrali pravu kameru na računalu sa sustavom Windows 10.

1. Pritisnite tipku Windows^{(Windows key)} . Upišite Microsoft Teams i pokrenite ga.

2. Kliknite na ikonu s tri točke^{(three-dotted icon )} pored vaše profilne slike^{(Profile Picture)} u timovima.

3. Prijeđite na karticu Uređaji^{(Devices )} u lijevom oknu i pomaknite se prema dolje po desnom zaslonu.

4. Sada, u izborniku Kamera^{(Camera )} , proširite padajući izbornik.

5. Zatim odaberite kameru^(camera) koju želite koristiti i provjerite jeste li spremili promjene. Provjerite jeste li riješili problem da videopoziv Microsoft Teams ne radi tako da potvrdite videozapis u prostoru za pregled.^{(Microsoft Teams)}

Također pročitajte: ^{(Also Read: )}Kako promijeniti avatar profila na Microsoft Teams^{(How to Change Microsoft Teams Profile Avatar)}

Metoda 3: Izbrišite predmemoriju Microsoft Teams^{(Method 3: Clear Microsoft Teams Cache)}

Timovi^(Teams) prikupljaju privremenu memoriju u obliku predmemorije za laku obradu zadataka unutar aplikacije. Ako je ova privremena memorija previše ispupčena ili oštećena na vašem računalu sa sustavom Windows 10, onda bi mogla ometati njegove glavne funkcije kao što su kamera, glas, šum i još mnogo toga. Da biste riješili problem s tim da video^(Teams) ne radi, razmislite o brisanju predmemorije prema uputama u nastavku.

1. Izađite iz Teams i pokrenite Upravitelj zadataka^{(Task Manager)} pritiskom na tipke Ctrl + Shift + Esc keys istovremeno.

2. Na kartici Procesi^(Processes) odaberite Microsoft Teams programe koji se izvode u pozadini i odaberite Završi zadatak^{(End Task)} .

3. Zatim pritisnite tipku Windows^{(Windows key )} i  u traku za pretraživanje upišite %appdata%\Microsoft\Teams

4. Kliknite Otvori^{(Open )} kao što je prikazano.

5. Sada odaberite sve datoteke i mape^{(all the files and folders)} unutar mape i odaberite opciju Izbriši^{(Delete )} .

6. Ponovno pokrenite^(Reboot) svoje računalo sa sustavom Windows 10.

Metoda 4: Onemogućite druge dodatne uređaje^{(Method 4: Disable Other Additional Devices)}

Ako koristite vanjsku web-kameru ili dvije ili više kamera, vaša zadana kamera može im smetati. Da biste riješili problem, onemogućite sve ostale dodatne uređaje prema uputama u nastavku.

1. Utipkajte Upravitelj uređaja^{(Device Manager)} u izbornik za pretraživanje sustava Windows 10^{(Windows 10 search menu)} i otvorite ga.

2. Sada dvaput kliknite na Kamere^{(Cameras )} da biste je proširili.

3. Zatim desnom tipkom miša kliknite uređaj kamere^{(camera device)} ( HP TrueVision HD , na primjer) i odaberite opciju Onemogući uređaj^{(Disable device )} kao što je prikazano.

Napomena:^{(Note: )} Provjerite jeste li odabrali kameru koju trenutno ne koristite u timovima^(Teams) .

4. Potvrdite upit klikom na Da^(Yes) .

5. Slijedite ove korake za sve ostale dodatne uređaje i provjerite jeste li riješili problem nefunkcionalnog videopoziva Teams .

Napomena: ^{(Note: )}Provjerite^(Make) jeste li ponovno omogućili zadani adapter kamere nakon što riješite problem.

Također pročitajte: ^{(Also Read:)} Kako omogućiti ili onemogućiti Microsoft Teams Push to Talk^{(How to Enable or Disable Microsoft Teams Push to Talk)}

Metoda 5: Dopustite dopuštenja kamere za preglednike^{(Method 5: Allow Camera Permissions for Browsers)}

Ako koristite verziju Teams za pregledavanje , provjerite imate li odgovarajuća dopuštenja za pristup kameri. Ako ne, ne možete pristupiti kameri za aplikacije povezane s preglednikom ili će se od vas tražiti isto. Evo nekoliko uputa za dopuštanje dopuštenja kamere za preglednike. Google Chrome je uzet kao primjer.

1. Pritisnite tipku Windows . Upišite Google Chrome i pokrenite ga.

2. Kliknite na ikonu s tri točke^{(three-dotted icon )} i odaberite opciju Postavke^{(Settings )} .

3. Sada odaberite Sigurnost i privatnost^{(Security and Privacy )} u lijevom oknu i odaberite Postavke web^{(Site Settings )} -mjesta s glavne stranice.

4. Pomaknite^(Scroll) se prema dolje po glavnom zaslonu i odaberite opciju Kamera^{(Camera )} u izborniku Dozvole^{(Permissions )} kao što je prikazano.

5. Ovdje odaberite opciju Web-mjesta mogu tražiti korištenje vaše kamere^{(Sites can ask to use your camera )} i provjerite jesu li timovi^(Teams) dodani na popisu Nije dopušteno koristiti vašu kameru^{(Not allowed to use your camera )} .

6. Ponovno pokrenite preglednik^(browser) i provjerite jeste li riješili problem^(Teams) s tim da video ne radi.

Metoda 6: Ažurirajte Windows^{(Method 6: Update Windows)}

Ako koristite zastarjelu verziju računala sa sustavom Windows 10^{(Windows 10)} , tada se možete suočiti s uobičajenim hardverskim problemima u njemu, posebno za kamere. Na sreću, možete ažurirati svoj operativni sustav pomoću ovih jednostavnih koraka.

1. Pritisnite tipke Windows + I keys zajedno da biste otvorili Postavke^(Settings) na računalu.

2. Sada odaberite Ažuriranje i sigurnost^{(Update & Security)} .

3. Odaberite Provjeri ažuriranja^{(Check for Updates)} na desnoj ploči.

4A. Ako je vaš sustav zastario, kliknite Instaliraj sada^{(Install now)} da preuzmete i instalirate najnoviju verziju.

4B. Ako je vaš sustav već ažuriran, prikazat će se poruka Da ste ažurirani .^{(You’re up to date)}

Također pročitajte: ^{(Also Read:)} Gdje se pohranjuju snimci Microsoft Teams?^{(Where are Microsoft Teams Recordings Stored?)}

Metoda 7: Onemogućite vatrozid (ne preporučuje se)^{(Method 7: Disable Firewall (Not Recommended))}

Ako sigurnosni paket vatrozida Windows Defender^{(Windows Defender Firewall)} blokira pristup kameri za Microsoft Teams , evo nekoliko opcija za rješavanje problema.

Opcija I: popis dopuštenih timova u vatrozidu^{(Option I: Whitelist Teams in Firewall)}

1. Pritisnite tipku Windows^{(Windows key )} i upišite Windows Defender Firewall. Otvorite najbolje rezultate.

2. U skočnom prozoru kliknite  Dopusti aplikaciju ili značajku putem vatrozida Windows Defendera^{(Allow an app or feature through Windows Defender Firewall)} .

3. Zatim kliknite  Promijeni postavke^{(Change settings)} . Konačno, provjerite da li Microsoft Teams dopušta kroz vatrozid.

Napomena:^(Note:) Možete koristiti Dopusti drugu aplikaciju...^{(Allow another app… )} za pregledavanje vašeg programa ako željena aplikacija ili program ne postoji na popisu.

4. Konačno, kliknite  OK  za spremanje promjena.

Opcija II: Privremeno onemogućite vatrozid^{(Option II: Disable Firewall Temporarily)}

Napomena:^{(Note: )} ako onemogućite vatrozid^(Firewall) , vaše računalo čini ranjivijim na napade zlonamjernog softvera ili virusa. Stoga^(Hence) , ako to odlučite, svakako ga omogućite ubrzo nakon rješavanja problema.

1. Pritisnite tipku Windows . Upišite Upravljačka ploča^{(Control Panel)} i otvorite je.

2. Postavite Prikaz po^{(View by)} kao kategoriju^(Category) i odaberite Sustav i sigurnost^{(System and Security)} .

3. Sada kliknite na Windows Defender Firewall, kao što je ovdje prikazano.

4. Odaberite opciju Uključi ili isključi vatrozid Windows Defender^{(Turn Windows Defender Firewall on or off)} s lijevog izbornika.

5. Sada potvrdite okvire pored opcije Isključi vatrozid Windows Defender (ne preporučuje se)^{(Turn off Windows Defender Firewall (not recommended))} gdje god je dostupna na ovom zaslonu.

6. Kliknite OK i ponovno pokrenite ^(Reboot) računalo^{(your PC)} .

Metoda 8: Onemogućite VPN^{(Method 8: Disable VPN)}

Virtualne privatne mreže^{(Private Networks)} koriste se za sprječavanje krađe podataka iz privatne mreže i koriste se kao pristupnik između klijenta i poslužitelja. Ponekad korištenje VPN poslužitelja može uzrokovati probleme u aplikacijama za online video konferencije. Preporučujemo da onemogućite VPN klijent prema uputama u nastavku.

1. Pritisnite tipku Windows^{(Windows key )} i upišite VPN postavke^{(VPN settings)} u traku za pretraživanje.

2. U prozoru Postavke^(Settings) isključite aktivnu VPN uslugu.

3. Isključite VPN opcije^{(VPN options)} pod Napredne opcije^{(Advanced Options)} .

Također pročitajte: ^{(Also Read:)} Popravak Microsoftovih timova se stalno ponovno pokreće^{(Fix Microsoft Teams Keeps Restarting)}

Metoda 9: Ponovno instalirajte upravljačke programe kamere^{(Method 9: Reinstall Camera Drivers)}

Stari i nekompatibilni upravljački programi kamere koje koristite često će dovesti do toga da videopoziv Microsoft Teams ne radi. ^{(Microsoft Teams)}Kako biste bili sigurniji, uvijek koristite ažuriranu verziju upravljačkih programa^{(use an updated version of drivers)} . Evo nekoliko uputa za ponovno instaliranje upravljačkih programa kamere.

1. Pokrenite Upravitelj uređaja^{(Device Manager )} koristeći gore navedene korake i proširite Kamere^{(Cameras )} dvostrukim klikom na njega.

2. Sada desnom tipkom miša kliknite upravljački program^{(driver )} i odaberite Deinstaliraj uređaj^{(Uninstall device)} .

3. Kliknite Deinstaliraj^(Uninstall) u promptu.

4. Sada posjetite web-mjesto proizvođača (npr . Lenovo ).

5. Pronađite^(Find) i preuzmite^{(Download )} upravljačke programe koji odgovaraju verziji sustava Windows^(Windows) na svoje računalo.

6. Nakon preuzimanja, dvaput kliknite na preuzetu datoteku^{(downloaded file)} i slijedite upute na zaslonu da biste je instalirali.

Metoda 10: Koristite verziju preglednika Teams^{(Method 10: Use Browser Version of Teams)}

Ako niste postigli nikakav popravak za problem koji ovaj videopoziv Microsoft Teams ne radi u desktop verziji ^{(Microsoft Teams)}Teamsa^(Teams) , tada možete isprobati preglednik Teams . Ovo je alternativa problemu i osigurava da ste omogućili pristup medijskim uslugama na računalu sa sustavom Windows 10.

• Ako koristite verziju Teams za pregledavanje , provjerite imate li odgovarajuća dopuštenja za pristup kameri kao što je učinjeno u Metodi 5^{(Method 5)} .
• Ako ne, ne možete pristupiti kameri za aplikacije povezane s preglednikom ili će se od vas tražiti isto.

Također pročitajte: ^{(Also Read: )}Kako postaviti status Microsoft Teams kao uvijek dostupan^{(How To Set Microsoft Teams Status As Always Available)}

Metoda 11: kontaktirajte tehničku podršku za Microsoft Teams^{(Method 11: Contact Microsoft Teams Technical Support)}

Ipak, ako ne možete pristupiti timovima^(Teams) u desktop i web verziji Teams , iskoristite posljednju priliku da pošaljete upit na službenoj stranici Microsoftove^(Microsoft) podrške.

1. Idite na stranicu Microsoftove podrške^{(Microsoft Support page)} .

2A. Možete koristiti aplikaciju Get Help^{(Get Help app )} u svom sustavu Windows 10^{(Windows 10)} da pošaljete svoj upit. Da biste to učinili, kliknite na gumb Otvori Get Help^{(Open Get Help app )} i potvrdite upit klikom na gumb Otvori Get Help^{(Open Get Help )} .

2B. Također, možete koristiti verziju preglednika^{(browser version )} da pošaljete svoj problem. Da biste to učinili, kliknite na vezu Dobijte podršku^{(Get support )} .

3. Sada upišite svoj problem^{(your problem )} u polje Recite nam svoj problem kako bismo vam mogli pronaći pravu pomoć i podršku^{(Tell us your problem so we can get you the right help and support )} i pritisnite Enter .

4. Zatim odgovorite na pitanja kako vam odgovara i konačno biste riješili problem s nefunkcionalnim videopozivom Microsoft Teams .

Preporučeno:^{(Recommended:)}

• Kako uključiti tamni način rada Microsoft Outlooka^{(How to Turn On Microsoft Outlook Dark Mode)}
• Popravi zumiranje Nemogućnost povezivanja Kod pogreške 5003^{(Fix Zoom Unable to Connect Error Code 5003)}
• Kako popraviti kašnjenje u dijeljenju zaslona Discord^{(How to Fix Discord Screen Share Lag)}
• Kako poslati Skype kod u odgovarajućem formatu^{(How to Send Skype Code with Proper Format)}

Nadamo se da je ovaj vodič bio od pomoći i da ste mogli popraviti Microsoft Teams videopoziv koji ne radi^{( Microsoft Teams video call not working)} . Slobodno^(Feel) nam se obratite sa svojim upitima i prijedlozima. Nastavite posjećivati ​​našu stranicu za još cool savjeta i trikova i ostavite svoje komentare ispod. Javite nam što sljedeće želite naučiti.

Fix Microsoft Teams Video Call Not Working

If your camera is not working with Teams, don’t worry! This is a common issue faced by most users who handle meetings and conferences. Despite the fact that Microsoft Teams is one of the best video conferencing and chatting applications, it is not perfect at times. Suddenly, you may detect Microsoft Teams video call not working issue, so you will be struck with paused video or black screen only. This problem may be associated with an in-built camera or an external web camera. Also, if you cannot start the camera, incompatible app settings may contribute to Teams video not working problem. We bring to you a perfect guide that will teach you how to fix Microsoft Teams video call not working issue. So, continue reading the article.

How to Fix Microsoft Teams Video Call Not Working

Before you get into the troubleshooting section, you must learn the reasons that cause this issue. And so, you can easily resolve the same appropriately.

• Corrupt/incompatible camera drivers.
• Additional camera devices are configured to your Windows 10 PC.
• Camera permission is not granted on your computer.
• A third-party antivirus program or Firewall is interfering with the Teams software.
• Some other applications in your device are using your inbuilt camera.
• VPN/Proxy interference.
• Outdated Operating System.

Now, move ahead to the next section to resolve this issue. Analyze the reason to implement selective troubleshooting methods to attain quick results.

We have compiled a list of methods that will help you fix this problem in this section. The methods are arranged from basic to advanced steps to attain easier and faster results. Follow them in the same order to attain perfect results.

Basic Troubleshooting

Before trying the advanced troubleshooting methods, here are some simple hacks that will resolve all temporary glitches associated with Microsoft Teams application.

1. Replug Webcam

• If you are using an external web camera, the first thing you have to do is to unplug the web camera from the USB port, reboot your computer, and re-plug it again after some time.
• If you are using an inbuilt camera, ensure it is out of hardware glitches and failure.

2. Remove Other Hardware Devices

• Some other hardware devices plugged into your PC may interfere with the inbuilt camera or webcam. Temporarily, disable all other devices and check if this helps you.
• If you do not face this issue after disconnecting all other hardware devices, then plug them one by one to sort out the culprit.
• Always buy genuine peripherals from official or reliable stores for your Windows 10 computer.

3. Close Background Applications

• If the camera is used by some other applications or programs in your Windows 10 PC, you cannot access the same for Microsoft Teams. Make sure you quit all the video conferencing applications like Zoom, Google Meet, Discord, and a lot more before signing in to Microsoft Teams.

Method 1: Run Hardware and Devices Troubleshooter

Windows 10 computers come with inbuilt troubleshooter tools to fix any problems associated with all of their components. The functionality of your camera can be affected by numerous factors. So, we recommend troubleshooting hardware and devices as instructed below.

1. Press Windows + R keys together to launch the Run dialog box.

2. Type msdt.exe -id DeviceDiagnostic and hit Enter.

3. Then, click on Next.

4A. If there is an issue and your device is not set up with the latest drivers, you will receive the following prompt. Select Apply this fix and follow the on-screen instructions. Then, restart your device.

4B. If there is no issue with the drivers, click Close the troubleshooter on the following screen.

Method 2: Choose the Right Camera in Teams

Teams must access your camera, and for that, you have to choose the correct camera. If Teams faces any issue while accessing the camera, you will face so many conflicts. For the Desktop version of Teams, follow the below-mentioned steps to choose the right camera in your Windows 10 PC.

1. Hit the Windows key. Type Microsoft Teams and launch it.

2. Click on the three-dotted icon next to your Profile Picture in Teams.

3. Switch to the Devices tab in the left pane and scroll down the right screen.

4. Now, in the Camera menu, expand the drop-down menu.

5. Then, choose the camera you want to use and make sure you save the changes. Check if you have fixed the Microsoft Teams video call not working issue by confirming the video in the preview space.

Also Read: How to Change Microsoft Teams Profile Avatar

Method 3: Clear Microsoft Teams Cache

Teams collect temporary memory in the form of a cache to process the tasks easily within the app. If this temporary memory is over bulged or corrupt in your Windows 10 PC, then it might interfere with its main functions like camera, voice, noise, and a lot more. To solve the Teams video not working issue, consider clearing the cache as instructed below.

1. Exit Teams and launch Task Manager by pressing Ctrl + Shift + Esc keys simultaneously.

2. In the Processes tab, select the Microsoft Teams programs that are running in the background and select End Task.

3. Then, hit the Windows key and type %appdata%\Microsoft\Teams in the search bar.

4. Click on Open as shown.

5. Now, select all the files and folders within the folder and select the Delete option.

6. Reboot your Windows 10 PC.

Method 4: Disable Other Additional Devices

If you are using an external webcam or two or more cameras, your default camera might interfere with them. To fix the problem, disable all other additional devices as instructed below.

1. Type Device Manager in the Windows 10 search menu and open it.

2. Now, double-click Cameras to expand it.

3. Then, right-click on the camera device (HP TrueVision HD, for example) and select the Disable device option as shown.

Note: Ensure you select a camera that you are not currently using in Teams.

4. Confirm the prompt by clicking on Yes.

5. Follow these steps for all other additional devices and check if you have resolved Teams video call not working issue.

Note: Make sure you re-enable the default camera adapter again after fixing the issue.

Also Read: How to Enable or Disable Microsoft Teams Push to Talk

Method 5: Allow Camera Permissions for Browsers

If you are using the browsing version of Teams, check if you have appropriate permissions for camera access. If not, you cannot access the camera for any browser-related applications, or you will be prompted for the same. Here are a few instructions to allow camera permissions for browsers. Google Chrome is taken as an example.

1. Press the Windows key. Type Google Chrome and launch it.

2. Click on the three-dotted icon and select the Settings option.

3. Now, select Security and Privacy in the left pane and choose Site Settings from the main page.

4. Scroll down the main screen and select the Camera option under the Permissions menu as shown.

5. Here, select the Sites can ask to use your camera option and make sure Teams is not added in Not allowed to use your camera list.

6. Relaunch your browser and check if you have fixed the Teams video not working issue.

Method 6: Update Windows

If you are using an outdated version of Windows 10 PC, then you may face common hardware problems in it, especially for cameras. Fortunately, you can update your Operating System with these simple steps.

1. Press the Windows + I keys together to open Settings on your computer.

2. Now, select Update & Security.

3. Select Check for Updates from the right panel.

4A. If your system is outdated, click Install now to download and install the latest version.

4B. If your system is already up-to-date, then it will show You’re up to date message.

Also Read: Where are Microsoft Teams Recordings Stored?

Method 7: Disable Firewall (Not Recommended)

If the security suite of Windows Defender Firewall is blocking the camera access of Microsoft Teams, here are a few options to deal with the issue.

Option I: Whitelist Teams in Firewall

1. Hit the Windows key and type Windows Defender Firewall. Open the best results.

2. In the pop-up window, click on Allow an app or feature through Windows Defender Firewall.

3. Then, click Change settings. Finally, check for Microsoft Teams to allow through the Firewall.

Note: You can use Allow another app… to browse your program if your desired application or program does not exist in the list.

4. Finally, click OK to save the changes.

Option II: Disable Firewall Temporarily

Note: If you disable the Firewall, it makes your computer more vulnerable to malware or virus attacks. Hence, if you choose to do so, make sure to enable it soon after fixing the issue.

1. Press the Windows key. Type Control Panel and open it.

2. Set View by as Category and select System and Security.

3. Now, click on Windows Defender Firewall, as shown here.

4. Select the Turn Windows Defender Firewall on or off option from the left menu.

5. Now, check the boxes next to the Turn off Windows Defender Firewall (not recommended) option wherever available on this screen.

6. Click OK and Reboot your PC.

Method 8: Disable VPN

Virtual Private Networks are used to prevent data stealing from a private network, and it is used as a gateway between the client and the server. Sometimes, using VPN servers might cause issues in online video conferencing applications. We recommend you disable the VPN client as instructed below.

1. Hit the Windows key and type VPN settings in the search bar.

2. In the Settings window, disconnect the active VPN service.

3. Toggle off the VPN options under Advanced Options.

Also Read: Fix Microsoft Teams Keeps Restarting

Method 9: Reinstall Camera Drivers

The old and incompatible camera drivers you use will often lead to Microsoft Teams video call not working issue. To remain on the safer side, always ensure you use an updated version of drivers. Here are a few instructions to reinstall camera drivers.

1. Launch the Device Manager using the steps mentioned above and expand the Cameras by double-clicking on it.

2. Now, right-click on the driver and select Uninstall device.

3. Click Uninstall in the prompt.

4. Now, visit the manufacturer’s website (e.g. Lenovo).

5. Find and Download the drivers corresponding to the Windows version on your PC.

6. Once downloaded, double-click on the downloaded file and follow the on-screen instructions to install it.

Method 10: Use Browser Version of Teams

If you have not attained any fix for this Microsoft Teams video call not working issue in the desktop version of Teams, then you can try a browser of Teams. This is an alternative to the issue and makes sure you have enabled access to media services enabled in your Windows 10 PC.

• If you are using the browsing version of Teams, check if you have appropriate permissions for camera access as done in Method 5.
• If not, you cannot access the camera for any browser-related applications, or you will be prompted for the same.

Also Read: How To Set Microsoft Teams Status As Always Available

Method 11: Contact Microsoft Teams Technical Support

Still, if you cannot access Teams in both desktop and web versions of Teams, then take the last chance to submit a query on the official Microsoft support page.

1. Go to the Microsoft Support page.

2A. You can use the Get Help app in your Windows 10 system to submit your query. For this, click on the Open Get Help app button and confirm the prompt by clicking on the Open Get Help button.

2B. Also, you could use the browser version to submit your problem. To do so, click on the Get support link.

3. Now, type your problem in the Tell us your problem so we can get you the right help and support field and hit Enter.

4. Then, answer the questions according to your convenience, and finally, you would have resolved the Microsoft Teams video call not working issue.

Recommended:

• How to Turn On Microsoft Outlook Dark Mode
• Fix Zoom Unable to Connect Error Code 5003
• How to Fix Discord Screen Share Lag
• How to Send Skype Code with Proper Format

We hope that this guide was helpful and you could fix Microsoft Teams video call not working. Feel free to reach out to us with your queries and suggestions. Keep visiting our page for more cool tips & tricks, and leave your comments below. Let us know what you want to learn next.

Related posts

• Popravak stalnog ponovnog pokretanja Microsoftovih timova (2022.)

• Kako zadržati status Microsoft Teams dostupnim

• Popravite Microsoft Setup Bootstrapper je prestao raditi

• Popravite Microsoft Teams mikrofon koji ne radi u sustavu Windows 10

• Kako omogućiti ili onemogućiti Microsoft Teams Push to Talk

• Ispravite pogrešku Adobe softvera koji koristite nije originalna

• Popravak Nije pronađen video s podržanim formatom i MIME vrstom

• Popravite WhatsApp video poziv koji ne radi na iPhoneu i Androidu

• Popravi pogrešku 0x80240017 pri postavljanju Microsoft Visual C++ 2015 za ponovno distribuciju

• Ispravite pogrešku Ups, nešto nije u redu na YouTubeu

• Kako popraviti kašnjenje u dijeljenju zaslona Discord

• Kako popraviti grešku aplikacije 0xc000007b

• Popravi internu grešku video planera

• Kako zaustaviti Microsoft Teams skočne obavijesti

• Popravite Microsoft Store koji ne instalira aplikacije

• Popravite kvar video TDR-a (atikmpag.sys) u sustavu Windows 10

• Popravite da se Teamviewer ne povezuje u sustavu Windows 10

• Popravak Microsoft Edge otvara više prozora

• Popravite Microsoft Edge ERR MREŽA PROMIJENA u sustavu Windows 10

• Kako zamutiti pozadinu na Microsoftovim timovima