Ako tražite solidno iskustvo pregledavanja, Firefox će biti vaš najbolji izbor. Bogata podrška za teme i proširenja preglednika privlače toliko publike diljem svijeta. Ipak, to ne znači da nema ni problema. Ponekad se možete suočiti s problemom da Firefox ne reagira . ^{(Firefox is not responding)}Ako se i vi suočavate s istim problemom, ne brinite! Nisi sam. Ovaj problem možete sami riješiti jednostavnim i učinkovitim metodama rješavanja problema slijedeći metode opisane u ovom članku. Dakle, nastavite čitati kako biste popravili Firefox koji ne reagira na problem s pokretanjem.

Kako popraviti Firefox ne reagira^{(How to Fix Firefox is Not Responding)}

Evo nekoliko razloga koji uzrokuju ovaj problem. Postoji mnogo okolnosti u kojima se možete suočiti s time da Firefox ne reagira na problem s pokretanjem. Ipak^{(Nevertheless)} , u nastavku je navedeno nekoliko uobičajenih i ponavljanih razloga. Analizirajte^(Analyze) razlog koji je uzrokovao problem i u skladu s tim slijedite metode rješavanja problema.

• Loša^(Bad) internetska veza.
• Nekoliko obveznih prava^{(few mandatory rights)} (prava za stvaranje/pristup datotekama) za Firefox nije odobreno na vašem računalu sa sustavom Windows 10.
• Mapa profila Firefoxa zaključana^(locked) je na vašem računalu.
• Oštećene^(Corrupt) datoteke Firefoxa ili sustava.
• Ako previše besplatnih pretvarača^{(too many freeware converters)} (poput riječi u PDF , JPEG u PNG , itd.) istovremeno radi u pozadini.
• Pogrešno konfigurirane datoteke baze podataka^{(database files)} u Firefoxu.
• Nekompatibilni dodaci i teme^{(add-ons and themes)} .
• Prisutnost zlonamjernog softvera i virusa^{(malware & viruses)} .
• Antivirus blokira Firefox .
• Firefox ometa ostale postavke preglednika^{(other browser settings)} .
• Previše kartica^{(Too many tabs)} je otvoreno u isto vrijeme.

U svakom slučaju, ovaj problem možete jednostavno riješiti slijedeći metode o kojima se raspravlja u nastavku.

U ovom ćete odjeljku proći kroz nekoliko učinkovitih metoda za rješavanje problema koje će vam pomoći da riješite problem o kojem se raspravlja. Slijedite ih istim redoslijedom, a budući da su raspoređeni od osnovnih metoda rješavanja problema do naprednih, možete postići savršene rezultate čak i unutar prve dvije do tri same metode.

Osnovni savjeti za rješavanje problema^{(Basic Troubleshooting Tips)}

Prije nego isprobate bilo koje napredne metode rješavanja problema, isprobajte ove osnovne metode rješavanja problema. Čak bi i osnovna metoda riješila problem brže i lakše.

• Provjerite je li vaš sustav povezan na ispravnu internetsku vezu^{(proper Internet connection)} .
• Zatvorite nepotrebne kartice i prozore Firefoxa^{(Close unnecessary tabs and Firefox windows)} ako ima previše kartica.
• Ponovno pokrenite preglednik Firefox^{(Restart Firefox browser)} zatvaranjem svih prozora preglednika. Uz to, možete završiti sve procese Firefoxa u ^(Firefox)Upravitelju zadataka^{(Task Manager)} .
• Pokušajte otvoriti Firefox u načinu za rješavanje problema^{( in Troubleshoot Mode)} . Da biste to učinili, pritisnite i držite tipku Shift^{(Shift key)} dok pokrećete preglednik.

Metoda 1: prebacivanje na zadanu temu (ako je primjenjivo)^{(Method 1: Switch to Default Theme (If applicable))}

Postoji toliko mnogo prilagođenih tema u Firefoxu^(Firefox) kao što su Dark theme, Firefox Alpenglow, Light, Rawrrr!, That’s So Fire, i puno više. Mogu izgledati kreativno i privlačno. Ali mogu uzrokovati nestabilnost preglednika što dovodi do ovog problema. Ako imate bilo koju drugu temu preglednika, a ne zadanu temu sustava, slijedite dolje navedene korake da biste se prebacili na zadanu^(Default) temu prema uputama u nastavku kako biste riješili problem da Firefox ne reagira.

1. Pritisnite tipku Windows^{(Windows key)} . Upišite Firefox i otvorite ga.

2. Kliknite na  ikonu izbornika ^(Menu ) kao što je prikazano.

3. Zatim odaberite opciju  Dodaci i teme^{(Add-ons and themes )} kao što je prikazano.

Napomena:^{(Note: )} Također možete zajedno pritisnuti tipke Ctrl +Shift + A keys da biste otvorili stranicu s dodacima i temama^{(Add-ons and themes )} .

4. Zatim odaberite opciju Teme ^(Themes ) u lijevom oknu i kliknite na  gumb Omogući^{(Enable )} pored Tema sustava – automatska^{(System theme – auto )} tema kao što je prikazano.

5. Ponovno pokrenite Firefox i provjerite je li riješen problem Firefoxa^(Firefox) koji ne reagira na pokretanje.

Metoda 2: Omogućite ispravna prava pristupa^{(Method 2: Enable Proper Access Rights)}

Ako mapa profila Firefoxa^(Firefox) na vašem računalu nije dala odgovarajuća prava za pristup, pisanje, kopiranje ili prijenos datoteka, suočit ćete se s problemom Firefoxa^(Firefox) ne reagira. Prvo^(First) provjerite imaju li datoteke i mape profila Firefox ispravna prava pristupa. Ako ne, ispravite isto slijedeći niže navedene upute.

1. Pritisnite i držite Windows + E keys zajedno da biste otvorili File Explorer .

2. Sada zalijepite sljedeću stazu^(path) u adresnu traku.

C:\Users\USERNAME\AppData\Roaming\Mozilla\Firefox.

3. Sada desnom tipkom miša kliknite mapu Profili i odaberite opciju ^{(Profiles )}Svojstva^{(Properties )} kao što je prikazano.

4. U prozoru Svojstva profila^{(Profiles Properties )} poništite okvir Samo za čitanje (odnosi se samo na datoteke u mapi)^{(Read-only (Only applies to files in folder) )} na kartici Općenito^{(General tab)} , kao što je istaknuto u nastavku.

5. Konačno, kliknite na Apply > OK za spremanje promjena i ponovno pokretanje računala^{(restart your PC)} .

Također pročitajte: ^{(Also Read:)} Popravite pogrešku Server Not Found u Firefoxu^{(Fix Server Not Found Error in Firefox)}

Metoda 3: Izbrišite datoteku Parent.Lock u mapi profila^{(Method 3: Delete Parent.Lock File in Profile Folder)}

Kada se vaš preglednik Firefox sruši ili zatvori, datoteka za zaključavanje Firefoxa^(Firefox) automatski se kreira u mapi Profil . ^(Profile)Ova datoteka vam neće dopustiti da pravilno upravljate preglednikom Firefox , što dovodi do toga da Firefox ne reagira na probleme s pokretanjem. Da biste riješili problem, izbrišite datoteku Parent.Lock u mapi ^{(Parent.Lock )}Firefox Profile prema uputama u nastavku.

Napomena:^(Note:) Zatvorite sve prozore Firefoxa^(Firefox) prije nego što slijedite korake u nastavku.

1. Kao što je objašnjeno u gornjoj metodi, otvorite File Explorer i idite na sljedeći put^(path) .

C:\Users\USERNAME\AppData\Roaming\Mozilla\Firefox\Profiles.

2. Zatim pronađite datoteku Parent.Lock tako da je upišete u polje Search Profiles kao što je prikazano.

3. Zatim odaberite sve datoteke Parent.Lock i kliknite gumb Izbriši^{(Delete )} kao što je prikazano.

4. Sada zatvorite preglednik i ponovno pokrenite ^(reboot) računalo^{(your PC)} i provjerite da li Firefox ne reagira na problem s pokretanjem i dalje postoji ili ne.

Metoda 4: Pokrenite skeniranje zlonamjernog softvera^{(Method 4: Run Malware Scan)}

Napadi zlonamjernog softvera^(Malware) i virusa mogli bi biti najvjerojatniji razlog zašto Firefox ne reagira. Virusi bi mogli ometati i mijenjati neke ključne datoteke u mapi Firefoxa^(Firefox) , izazivajući više problema. Provedite dolje navedene korake programa Windows Defender za skeniranje vašeg sustava.

1. Pritisnite i držite Windows + I keys zajedno da biste otvorili Postavke^(Settings) .

2. Ovdje kliknite na Ažuriranje i sigurnost^{(Update & Security)} , kao što je prikazano.

3. Zatim odaberite opciju Windows Security u lijevom oknu.

4. Zatim odaberite opciju Zaštita od virusa i prijetnji^{(Virus & threat protection )} pod Zaštitna područja^{(Protection areas)} .

5. Kliknite na Opcije skeniranja^{(Scan Options)} , kao što je prikazano.

6. Odaberite opciju skeniranja prema vašim željama i kliknite Skeniraj sada.^{(Scan Now.)}

7A. Ako postoje prijetnje, kliknite na Pokreni radnje^{(Start Actions )} pod Trenutne prijetnje^{(Current threats)} .

7B. Ako nemate nikakve prijetnje u svom sustavu, sustav će prikazati upozorenje Nema radnji^{(No actions needed )} kao što je istaknuto u nastavku.

Također pročitajte: ^{(Also Read:)} Kako popraviti da Firefox ne učitava stranice^{(How to Fix Firefox Not Loading Pages)}

Metoda 5: Popravite sistemske datoteke^{(Method 5: Repair System Files)}

Možete automatski skenirati i popraviti datoteke sustava pokretanjem System File Checker . SFC je ugrađeni alat koji korisnicima omogućuje brisanje datoteka i ispravljanje ovih pogrešaka. ^{(these errors.)}Zatim slijedite dolje navedene korake da biste riješili problem da Firefox ne reagira.

1. Pritisnite tipku  Windows^{(Windows key)} , upišite  Command Prompt  i kliknite  Pokreni kao administrator^{(Run as administrator)} .

2. Kliknite  Da^(Yes)  u   promptu Kontrola korisničkog računa .^{(User Account Control)}

3. Upišite  chkdsk C: /f /r /x  naredbu i pritisnite  tipku Enter^{(Enter key)} .

Napomena:^(Note:)  Ako se od vas zatraži poruka,  Chkdsk se ne može pokrenuti...volumen je... u procesu upotrebe^{(Chkdsk cannot run…the volume is… in use process)} , zatim upišite  Y  i pritisnite  Enter .

4. Upišite  sfc /scannow  i pritisnite tipku  Enter^{(Enter key)}  za pokretanje skeniranja System File Checker.

Napomena:^(Note:)  Pokrenut će se skeniranje sustava i trebat će nekoliko minuta da se završi. U međuvremenu, možete nastaviti obavljati druge aktivnosti, ali pazite da slučajno ne zatvorite prozor.

5. Nakon dovršetka skeniranja, prikazat će se jedna od ovih poruka:

• Zaštita resursa sustava Windows nije pronašla nikakve povrede integriteta.^{(Windows Resource Protection did not find any integrity violations.)}
• Zaštita resursa sustava Windows nije mogla izvesti traženu operaciju.^{(Windows Resource Protection could not perform the requested operation.)}
• Zaštita resursa sustava Windows pronašla je oštećene datoteke i uspješno ih popravila.^{(Windows Resource Protection found corrupt files and successfully repaired them.)}
• Zaštita resursa sustava Windows pronašla je oštećene datoteke, ali neke od njih nije uspjela popraviti.^{(Windows Resource Protection found corrupt files but was unable to fix some of them.)}

6. Nakon što je skeniranje završeno,  ponovno pokrenite ^(restart) računalo^{(your PC)} .

7. Opet pokrenite  naredbeni redak kao administrator^{(Command Prompt as administrator)}  i izvršite zadane naredbe jednu za drugom:

dism.exe /Online /cleanup-image /scanhealth
dism.exe /Online /cleanup-image /restorehealth
dism.exe /Online /cleanup-image /startcomponentcleanup

Napomena:^(Note:)  Morate imati ispravnu internetsku vezu da biste ispravno izvršili DISM naredbe.

Metoda 6: Ažurirajte upravljačke programe uređaja^{(Method 6: Update Device Drivers)}

Ako su trenutni upravljački programi u vašem sustavu nekompatibilni ili zastarjeli s preglednikom, suočit ćete se s ovom pogreškom koja ne reagira. Stoga vam se savjetuje da ažurirate svoj uređaj i upravljačke programe kako biste spriječili navedeni problem.

1. Utipkajte Upravitelj uređaja^{(Device Manager)} u izbornik za pretraživanje sustava Windows 10^{(Windows 10 search menu)} i otvorite ga.

2. Dvaput kliknite na Display adaptere^{(Display adapters)} da biste ga proširili.

3. Sada desnom tipkom miša kliknite upravljački program^{( driver)} i kliknite Ažuriraj upravljački program^{(Update driver)} .

4. Kliknite Automatsko traženje upravljačkih programa^{(Search automatically for drivers)} .

5A. Ako je upravljački program zastario, upravljački programi će se ažurirati na najnoviju verziju.

5B. Ako su već u fazi ažuriranja, na zaslonu se prikazuje sljedeća poruka: Najbolji upravljački programi za vaš uređaj su već instalirani^{(The best drivers for your device are already installed)} .

6. Kliknite Zatvori^(Close) i ponovno ^(r)pokrenite ^(estart) računalo^(PC) . 

Provjerite je li problem koji Firefox ne reagira na pokretanje popravljen ili nije.

Također pročitajte: ^{(Also Read:)} Kako popraviti Firefox koji ne reproducira videozapise^{(How to Fix Firefox Not Playing Videos)}

Metoda 7: Stvorite bazu podataka svježih mjesta^{(Method 7: Create Fresh Places Database)}

Baza podataka Mjesta^{(Places )} u pregledniku Firefox sadrži podatke o obrascima za automatsko popunjavanje, oznakama, spremljenim lozinkama, podacima o pregledavanju i još mnogo toga. Ako je ova datoteka oštećena na vašem računalu, češće ćete se suočavati s ovim problemom. Možete pokušati stvoriti novu bazu podataka Mjesta slijedeći dolje navedene korake.

Napomena:^{(Note: )} Kada izradite novu bazu podataka Mjesta^{(Places )} , svi podaci (obrasci za automatsko popunjavanje, oznake, spremljene lozinke, podaci o pregledavanju) pohranjeni u prethodnoj datoteci bit će obrisani. Savjetujemo vam da napravite sigurnosnu kopiju ako je potrebno prije nego što slijedite dolje navedene korake.

1. Pokrenite Firefox i kliknite gumb Izbornik^{(Menu )} kao i ranije.

2. Sada odaberite opciju Pomoć^{(Help )} s padajućeg popisa kao što je prikazano.

3. Zatim odaberite opciju Više informacija o rješavanju problema^{(More troubleshooting information )} s popisa kao što je prikazano.

4. Zatim, u tablici Osnove aplikacije , pomaknite se prema dolje do izbornika ^{(Application Basics )}Profil mapa^{(Profile Folder )} na popisu i kliknite na vezu Otvori mapu^{(Open Folder )} kao što je prikazano.

5. Minimizirajte Upravitelj datoteka^{(File Manager)} i zatvorite kartice u pregledniku Firefox klikom na ikonu X kao što je prikazano.

6. Sada pokrenite Upravitelj zadataka^{(Task Manager)} pritiskom na Ctrl + Shift + Esc zajedno^(keys) .

7. Zatim na kartici Procesi^{(Processes tab)} prozora Upravitelj zadataka^{(Task Manager)} pomaknite se prema dolje i potražite zadatke Firefoxa^{(Firefox tasks)} .

8. Sada kliknite na Firefox zadatke koji se izvode u pozadini.

9. Na kraju kliknite gumb Završi zadatak^{(End Task)} kao što je prikazano na gornjoj slici.

10. Idite na prozor Windows Explorera^{(Windows Explorer)} , pomaknite se prema dolje po popisu i potražite places.sqlite .

11. Zatim desnom tipkom miša kliknite places.sqlite i preimenujte ga u nešto poput places.sqlite.old.

Napomena 1:^{(Note 1:)} Ako vidite datoteku places.sqlite-journal , preimenujte je u places.sqlite-journal.old.

Napomena 2:^{(Note 2:)} Također, ako na popisu vidite datoteke places.sqlite-shm^{(places.sqlite-shm )} ili places.sqlite-wal , izbrišite ih. Općenito, ove datoteke se neće pojaviti na popisu ako ste zatvorili sve Firefox procese.

12. Konačno, ponovno pokrenite Firefox i provjerite je li problem koji Firefox ne odgovara na pokretanje popravljen ili nije.

Metoda 8: Izbrišite datoteke za vraćanje sesije^{(Method 8: Delete Session Restore Files)}

Svi podaci iz otvorenih prozora, kartica i druge spremljene informacije u Firefoxu^(Firefox) pohranjuju se u značajci vraćanja sesije . ^{(Session Restore )}Sve su ove značajke nevjerojatne dok se ne stvori više kopija datoteka, što dovodi do ovog problema. U tom slučaju morate razmotriti brisanje ovih datoteka za vraćanje sesije^{(Session Restore)} prema uputama u nastavku kako biste riješili problem s kojim Firefox ne reagira.

1. Otvorite Firefox i u adresnu traku upišite about:support kako biste otvorili tablicu Osnove aplikacije .^{(Application Basics )}

2. Pomaknite^(Scroll) se prema dolje po popisu i kliknite na vezu Otvori mapu^{(Open Folder )} pored izbornika Profil mapa^{(Profile Folder )} kao što je prikazano.

3. Zatvorite sve prozore i procese Firefoxa^{(Firefox windows and processes)} kao što je učinjeno u koracima 6–9^{(Steps 6–9)} u prethodnoj metodi.

4. Opet idite na prozor Windows Explorera^{(Windows Explorer)} i kliknite na sessionstore.jsonlz4 datoteke (ili nešto slično). Zatim odaberite opciju Izbriši^{(Delete )} kao što je istaknuto u nastavku da biste uklonili datoteke s računala.

Napomena: Datoteke slične ^{(Note: )}sessionstore.jsonlz4 možete vidjeti samo ako ste zatvorili sve procese Firefoxa . ^(Firefox)Nemojte propustiti zatvoriti Firefox prozore kada provedete ove korake.

5. Konačno, ponovno pokrenite preglednik^(browser) i provjerite je li popravljeno da Firefox ne reagira pri pokretanju.

Također pročitajte: ^{(Also Read:)} Kako izbrisati predmemoriju i kolačiće u Google Chromeu^{(How to Clear Cache and Cookies in Google Chrome)}

Metoda 9: Onemogućite proxy^{(Method 9: Disable Proxy)}

Korištenje proxy poslužitelja će preusmjeriti mrežu, a poslužitelju će možda trebati neko vrijeme da odgovori na vaš zahtjev. To može uzrokovati da Firefox ne reagira. Postoji toliko mnogo metoda za onemogućavanje proxy poslužitelja na vašem računalu. Ipak, najjednostavnija metoda je objašnjena u nastavku.

1. Kliknite na Start , upišite  Proxy i pritisnite tipku Enter^{(Enter key)} .

2. Ovdje isključite  sljedeće^(OFF)  postavke.

• Automatsko otkrivanje postavki^{(Automatically detect settings)}
• Koristite skriptu za postavljanje^{(Use setup script)}
• Koristite proxy poslužitelj^{(Use a proxy server)}

3. Sada ponovno pokrenite preglednik Firefox^{(Firefox browser)} i provjerite da li Firefox ne reagira na problem s pokretanjem i dalje postoji ili ne.

Napomena:^(Note:) Ako ne, pokušajte povezati svoje računalo s drugom mrežom kao što je Wi-Fi ili mobilna pristupna točka^{(mobile hotspot)} .

Metoda 10: Onemogućite VPN^{(Method 10: Disable VPN)}

Ako iz bilo kojeg razloga želite sakriti svoju IP adresu, možete koristiti VPN veze^{(VPN connections)} . Korištenje nepouzdanih VPN klijenata može ometati preglednik Firefox , što dovodi do problema o kojem se raspravlja. Stoga^(Hence) , u ovom slučaju, savjetujemo vam da onemogućite svoj VPN klijent prema uputama u nastavku kako biste popravili Firefox ne reagira ili desni klik na Firefox ne radi^{(Firefox right click not working)} .

1. Pritisnite tipku  Windows^{(Windows key)} , upišite  VPN postavke^{(VPN Settings)}  u traku za pretraživanje sustava Windows^{(Windows Search Bar)} i kliknite  Otvori^(Open) .

2. U  prozoru Postavke^(Settings)  odaberite  Povezani VPN ^{(Connected VPN )} (npr .  vpn2 ). 

3. Kliknite na   gumb Prekini vezu.^(Disconnect)

4. Sada isključite  prekidač^(Off)  za sljedeće  VPN opcije^{(VPN options)}  pod  Naprednim opcijama^{(Advanced Options)} :

• Dopusti VPN preko mreža s ograničenjem^{(Allow VPN over metered networks)}
• Dopusti VPN tijekom roaminga^{(Allow VPN while roaming)}

Na kraju, provjerite je li riješen problem Firefoxa^(Firefox) koji ne reagira na pokretanje.

Također pročitajte: ^{(Also Read:)} Kako riješiti problem s crnim zaslonom Firefoxa^{(How To Fix Firefox Black Screen Issue)}

Metoda 11: Privremeno onemogućite antivirusni program^{(Method 11: Disable Antivirus Temporarily)}

Ako antivirusni program ometa procese Firefoxa^(Firefox) , suočit ćete se s web-stranicom koja sporo reagira. Da biste riješili ovaj problem, privremeno onemogućite antivirusni program. Ovaj vodič objašnjava korake za privremeno onemogućavanje antivirusnog programa u Avast antivirusnom programu. ^(Avast)Slijedite korake u skladu s vašim antivirusnim programom.

Napomena:^(Note:)  Ovdje  je Avast Free Antivirus  uzet kao primjer. Možete slijediti korake prema vašoj antivirusnoj aplikaciji.

1. Dođite do ikone Antivirus na ^(Antivirus)programskoj traci^(Taskbar) i  kliknite desnom tipkom miša ^{(right-click )} na nju.

2. Sada odaberite  opciju kontrole Avast štitova ^{(Avast shields control )} i možete privremeno onemogućiti Avast koristeći sljedeće opcije:

• Onemogućite na 10 minuta^{(Disable for 10 minutes)}
• Onemogućite na 1 sat^{(Disable for 1 hour)}
• Onemogućite dok se računalo ne pokrene ponovo^{(Disable until computer is restarted)}
• Trajno onemogućiti^{(Disable permanently)}

3. Odaberite opciju kako vam odgovara i potvrdite upit prikazan na zaslonu.

4. Sada se vratite na glavni prozor. Ovdje ste isključili sve štitove iz Avasta^(Avast) . Za aktiviranje postavki kliknite  UKLJUČI^{(TURN ON)} .

Metoda 12: Ponovo pokrenite Firefox mapu^{(Method 12: Reinitiate Firefox Folder)}

Sigurno ste postigli rješenje ovog problema primjenom gore opisanih metoda. Ipak, ako se ponovno suočite s istim problemom, možete preimenovati stare instalacijske datoteke, instalirati novu izvršnu datoteku s web-stranice Firefoxa^(Firefox) i pokrenuti instalacijski program. Ovo će sigurno riješiti problem. Ova metoda će vam biti od pomoći ako ne želite deinstalirati Firefox paket iz preglednika, ali želite koristiti novu datoteku za instalaciju. Evo nekoliko uputa za ponovno pokretanje instalacijskih datoteka Firefoxa i rješavanje problema s Firefoxom ^(Firefox)ne^(Firefox) reagira.

1. Posjetite službenu web stranicu Firefoxa^{(Firefox official web page)} i preuzmite datoteku za instalaciju.

2. Sada zatvorite sve Firefox procese pomoću Task Managera^{(Task Manager)} (kao što je objašnjeno u ranijim metodama) i otvorite File Explorer pritiskom na tipke Windows + E keys zajedno.

3. Idite na stazu C:\Program Files .

Napomena:^(Note:) Idite na put na kojem je instaliran Mozilla Firefox .

4. Sada desnom tipkom miša kliknite mapu Mozilla Firefox i odaberite opciju Preimenuj^{(Rename )} . Preimenujte mapu u nešto poput Old files .

5. Sada idite na Preuzimanja^{(Downloads )} i dvaput kliknite da biste pokrenuli novu izvršnu datoteku Firefoxa^{(new Firefox executable file)} .

6. Kliknite Da^(Yes) u promptu Kontrola korisničkog računa .^{(User Account Control)}

7. Sada kliknite Ponovo instaliraj^(Re-install) u sljedećem upitu.

Također pročitajte: ^{(Also Read:)} Ispravite pogrešku da vaša veza nije sigurna na Firefoxu^{(Fix Your Connection is not Secure Error on Firefox)}

Metoda 13: Ponovno instalirajte Firefox^{(Method 13: Reinstall Firefox)}

Kao nuklearnu opciju, savjetujemo vam da ponovno instalirate Firefox ako vam nijedna od metoda nije pomogla da riješite problem s Firefoxom^(Firefox) ne reagira. Evo nekoliko uputa za ponovnu instalaciju preglednika s računala.

1. Pritisnite tipku Windows i kliknite na ikonu Postavke ^(Settings).

2. Kliknite Aplikacije.^(Apps.)

3. Pomaknite se prema dolje i odaberite Mozilla Firefox .

4. Kliknite Deinstaliraj^(Uninstall) .

5. Ponovno kliknite Deinstaliraj^(Uninstall) u skočnom prozoru.

6. Kliknite Da^(Yes) u  promptu Kontrola korisničkog računa .^{(User Account Control)}

7. Sada kliknite na gumb Next >  u  čarobnjaku za ^(Wizard)deinstalaciju Mozilla Firefoxa^{(Mozilla Firefox Uninstall)}  .

8. Ako se to od vas zatraži, kliknite na OK i zatvorite sve Firefox procese.

9. Sada kliknite na Deinstaliraj^(Uninstall) .

10. Na kraju kliknite Završi^(Finish)  za zatvaranje čarobnjaka.

11. Upišite %localappdata% u traku za pretraživanje sustava Windows^{(Windows search bar)} i kliknite Otvori^(Open) .

12. Sada se pomaknite prema dolje i kliknite na Mozilla mapu. Zatim kliknite na opciju Izbriši^{(Delete )} kao što je označeno.

13. Opet upišite %appadata% u Windows traku^{(Windows search bar)} za pretraživanje i otvorite je.

14. Pomaknite se prema dolje i kliknite na mapu Mozilla . Zatim kliknite na opciju Izbriši^{(Delete )} kao što je učinjeno ranije.

15. Zatim ponovno pokrenite^(reboot) računalo.

16. Preuzmite i instalirajte preglednik Firefox^{(Firefox browser)} sa službene web stranice^{(official website)} .

Metoda 14: Kontaktirajte forum za podršku zajednice^{(Method 14: Contact Community Support Forum)}

Ako problem ne možete riješiti bilo kojom od gore navedenih metoda, možete potražiti pomoć od Foruma^{(Community Support Forum)} za podršku zajednice za rušenja Firefoxa . ^(Firefox)Prijavite^(Log) se koristeći svoj Firefox račun. Unesite detalje problema i postavite pitanje.

Preporučeno:^{(Recommended:)}

• Popravite pogrešku resetiranja Firefox veze^{(Fix Firefox Connection Reset Error)}
• Popravak 0x80004002: takvo sučelje nije podržano u sustavu Windows 10^{(Fix 0x80004002: No Such Interface Supported on Windows 10)}
• Popravite Square Enix kod pogreške i2501^{(Fix Square Enix Error Code i2501)}
• Ispravite Google Chrome koji se ne ažurira^{(Fix Google Chrome Not Updating)}

Nadamo se da je ovaj vodič bio od pomoći i da ste mogli popraviti da Firefox ne reagira^{(Firefox is not responding)} . Javite nam koja vam je metoda najbolja. Nastavite posjećivati ​​našu stranicu za još cool savjeta i trikova i ostavite svoje komentare ispod. Javite nam koju temu želite da istražimo sljedeće.

Fix Firefox is Not Responding

If you are looking for a solid browѕing experienсe, Firefox will be your best choice. The browser’s rich theme and extension support attract so many audiencеs acrоss the world. Yet, it does not mean it has no issυes either. Sometimes you may fаce Firefox is not responding issue. If you are also facing the same issue, don’t worry! You are not alone. You can fix this problem yourself with simple and effective troubleshooting methods by following the methods discussed in this article. So, continue reading to fix Firefox not responding on startup issue.

How to Fix Firefox is Not Responding

Here are some reasons that cause this issue. There are plenty of circumstances where you may face the Firefox not responding on startup issue. Nevertheless, a few common and repeated reasons are listed below. Analyze the reason that caused the issue and follow the troubleshooting methods accordingly.

• Bad internet connection.
• A few mandatory rights (rights to create/access files) for Firefox are not granted on your Windows 10 PC.
• The Firefox profile folder is locked in your computer.
• Corrupt Firefox or system files.
• If too many freeware converters (like word to PDF, JPEG to PNG, etc.) are running in the background at the same time.
• Misconfigured database files in Firefox.
• Incompatible add-ons and themes.
• Presence of malware & viruses.
• The Antivirus is blocking Firefox.
• Firefox interferes with other browser settings.
• Too many tabs open at the same time.

Anyways, you can easily resolve this issue by following the below-discussed methods.

In this section, you will get through several effective troubleshooting methods that will help you fix the discussed problem. Follow them in the same order, and since they are arranged from basic troubleshooting methods to advanced, you may attain perfect results even within the first two to three methods themselves.

Basic Troubleshooting Tips

Before trying any advanced troubleshooting methods, try these basic troubleshooting methods. Even a basic method would resolve the issue quickly and more easily.

• Check whether your system is connected to a proper Internet connection.
• Close unnecessary tabs and Firefox windows if there are too many tabs.
• Restart Firefox browser by closing all the browser windows. Along with it, you can end all the Firefox processes in the Task Manager.
• Try opening Firefox in Troubleshoot Mode. To do so, press and hold the Shift key while starting the browser.

Method 1: Switch to Default Theme (If applicable)

There are so many custom themes in Firefox like Dark theme, Firefox Alpenglow, Light, Rawrrr!, That’s So Fire, and a lot more. They may look creative and attractive. But they may cause instability of the browser leading to this issue. If you have any other browser themes rather than the default system theme, follow the below-mentioned steps to switch to the Default theme as instructed below to fix Firefox is not responding issue.

1. Press the Windows key. Type Firefox and open it.

2. Click on the Menu icon as shown.

3. Then, select the Add-ons and themes option as shown.

Note: You can also press Ctrl +Shift + A keys together to open the Add-ons and themes page.

4. Then, select the Themes option in the left pane, and click on the Enable button next to System theme – auto theme as shown.

5. Restart Firefox and check if Firefox not responding on startup problem is solved.

Method 2: Enable Proper Access Rights

If the Firefox profile folder in your computer has not given proper rights to access, write, copy or transfer files, you will face Firefox is not responding issue. First, check if the files and folders of the Firefox profile have proper access rights. If not, rectify the same by following the below-mentioned instructions.

1. Press and hold Windows + E keys together to open the File Explorer.

2. Now, paste the following path in the address bar.

C:\Users\USERNAME\AppData\Roaming\Mozilla\Firefox.

3. Now, right-click on the Profiles folder and select the Properties option as shown.

4. In the Profiles Properties window, uncheck the Read-only (Only applies to files in folder) box in the General tab, as highlighted below.

5. Finally, click on Apply > OK to save the changes and restart your PC.

Also Read: Fix Server Not Found Error in Firefox

Method 3: Delete Parent.Lock File in Profile Folder

When your Firefox browser is crashed or closed, the Firefox lock file is automatically created in the Profile folder. This file will not let you properly operate the Firefox browser, leading to Firefox not responding on startup issues. To resolve the problem, delete the Parent.Lock file in the Firefox Profile folder as instructed below.

Note: Close all the Firefox windows before following the below steps.

1. As discussed in the above method, open the File Explorer and navigate to the following path.

C:\Users\USERNAME\AppData\Roaming\Mozilla\Firefox\Profiles.

2. Then, find the Parent.Lock file by typing it in the Search Profiles field as shown.

3. Then, select all the Parent.Lock files and click on the Delete button as shown.

4. Now, close the browser and reboot your PC and check if Firefox not responding on startup issue persists or not.

Method 4: Run Malware Scan

Malware and virus attacks could be the most probable reason Firefox is not responding. The viruses could interfere and change some crucial files in the Firefox folder, triggering multiple problems. Implement the below-instructed steps by the Windows Defender program to scan your system.

1. Press and hold Windows + I keys together to open Settings.

2. Here, click on Update & Security, as shown.

3. Then, select the Windows Security option in the left pane.

4. Next, select the Virus & threat protection option under Protection areas.

5. Click on Scan Options, as shown.

6. Choose a scan option as per your preference and click on Scan Now.

7A. If there are any threats, click on Start Actions under Current threats.

7B. If you do not have any threats in your system, the system will show the No actions needed alert as highlighted below.

Also Read: How to Fix Firefox Not Loading Pages

Method 5: Repair System Files

You can automatically scan and repair system files by running System File Checker. SFC is a built-in tool that lets users delete files and fix these errors. Then, follow the below-mentioned steps to fix Firefox is not responding issue.

1. Hit the Windows key, type Command Prompt and click on Run as administrator.

2. Click on Yes in the User Account Control prompt.

3. Type chkdsk C: /f /r /x command and hit Enter key.

Note: If you are prompted with a message, Chkdsk cannot run…the volume is… in use process, then, type Y and hit Enter.

4. Type sfc /scannow and press Enter key to run System File Checker scan.

Note: A system scan will be initiated and it will take a couple of minutes to finish. Meanwhile, you can continue performing other activities but be mindful of not accidentally closing the window.

5. After completing the scan, it will show either of these messages:

• Windows Resource Protection did not find any integrity violations.
• Windows Resource Protection could not perform the requested operation.
• Windows Resource Protection found corrupt files and successfully repaired them.
• Windows Resource Protection found corrupt files but was unable to fix some of them.

6. Once the scan is finished, restart your PC.

7. Again, launch Command Prompt as administrator and execute the given commands one after the other:

dism.exe /Online /cleanup-image /scanhealth
dism.exe /Online /cleanup-image /restorehealth
dism.exe /Online /cleanup-image /startcomponentcleanup

Note: You must have a working internet connection to execute DISM commands properly.

Method 6: Update Device Drivers

If the current drivers in your system are incompatible or outdated with the browser, you will face this not responding error. Therefore, you are advised to update your device and drivers to prevent the said problem.

1. Type Device Manager in the Windows 10 search menu and open it.

2. Double-click on the Display adapters to expand it.

3. Now, right-click on the driver and click Update driver.

4. Click Search automatically for drivers.

5A. If the driver is outdated, the drivers will be updated to the latest version.

5B. If they are already in an updated stage, the screen displays the following message, The best drivers for your device are already installed.

6. Click Close and restart PC. 

Check if Firefox not responding on startup issue is fixed or not.

Also Read: How to Fix Firefox Not Playing Videos

Method 7: Create Fresh Places Database

The Places database in the Firefox browser contains data on autofill forms, bookmarks, saved passwords, browsing data, and a lot more. If this file is corrupt on your computer, you will face this issue more often. You can try creating a fresh Places database by following the below-mentioned steps.

Note: When you create a fresh Places database, all the data (autofill forms, bookmarks, saved passwords, browsing data) stored in the previous file will be cleared. You are advised to create a backup if needed before following the below-mentioned steps.

1. Launch Firefox and click on the Menu button as you did earlier.

2. Now, select the Help option from the drop-down list as depicted.

3. Then, select the More troubleshooting information option from the list as shown.

4. Next, in the Application Basics table, scroll down to the Profile Folder menu in the list and click on the Open Folder link as shown.

5. Minimize the File Manager and close the tabs in the Firefox browser by clicking on the X icon as depicted.

6. Now, launch Task Manager by pressing Ctrl + Shift + Esc keys together.

7. Then, in the Processes tab of the Task Manager window, scroll down and search for Firefox tasks.

8. Now, click on the Firefox tasks running in the background.

9. Finally, click on the End Task button as depicted in the above picture.

10. Go to the Windows Explorer window, scroll down the list and search for places.sqlite.

11. Then, right-click on places.sqlite and rename it to something like places.sqlite.old.

Note 1: If you see places.sqlite-journal file, then rename it to places.sqlite-journal.old.

Note 2: Also, if you see places.sqlite-shm or places.sqlite-wal files in the list, delete them. Generally, these files will not pop up on the list if you have closed all the Firefox processes.

12. Finally, relaunch Firefox and check if Firefox not responding on startup issue is fixed or not.

Method 8: Delete Session Restore Files

All the data from the open windows, tabs and other saved information in Firefox is stored in the Session Restore feature. All these features are incredible until multiple copies of the files are created, leading to this issue. In this case, you have to consider deleting these Session Restore files as instructed below to fix Firefox is not responding issue.

1. Open Firefox and type about:support in the address bar to open the Application Basics table.

2. Scroll down the list and click on the Open Folder link next to the Profile Folder menu as shown.

3. Close all the Firefox windows and processes as done in Steps 6–9 in the previous method.

4. Again, go to the Windows Explorer window and click on sessionstore.jsonlz4 files (or something similar). Then, select the Delete option as highlighted below to remove the files from your PC.

Note: You can see files similar to sessionstore.jsonlz4 only if you have closed all the Firefox processes. Don’t fail to quit Firefox windows when you implement these steps.

5. Finally, relaunch the browser and check if Firefox not responding on startup is fixed.

Also Read: How to Clear Cache and Cookies in Google Chrome

Method 9: Disable Proxy

Using proxy servers will divert the network, and the server may take some time to respond to your request. This may trigger Firefox is not responding issue. There are so many methods to disable proxy servers on your computer. Yet, the simplest method is explained below.

1. Click on Start, type Proxy, and hit the Enter key.

2. Here, toggle OFF the following settings.

• Automatically detect settings
• Use setup script
• Use a proxy server

3. Now, launch the Firefox browser again and check if Firefox not responding on startup issue persists or not.

Note: If not, try connecting your PC to another network like Wi-Fi or a mobile hotspot.

Method 10: Disable VPN

If you want to hide your IP address for any reason, you can use VPN connections. Using unreliable VPN clients may interfere with Firefox browser, leading to the discussed issue. Hence, in this case, you are advised to disable your VPN client as instructed below to fix Firefox is not responding or Firefox right click not working issue..

1. Hit the Windows key, type VPN Settings in the Windows Search Bar, and click on Open.

2. In the Settings window, select the Connected VPN (e.g. vpn2). 

3. Click on the Disconnect button.

4. Now, switch Off the toggle for the following VPN options under Advanced Options:

• Allow VPN over metered networks
• Allow VPN while roaming

Finally, check if Firefox not responding on startup issue is resolved.

Also Read: How To Fix Firefox Black Screen Issue

Method 11: Disable Antivirus Temporarily

If the antivirus interferes with the Firefox processes, you will face a slow responding web page. To resolve this problem, disable the antivirus program temporarily. This guide explains steps to disable the antivirus in the Avast antivirus program temporarily. Follow the steps according to your antivirus program.

Note: Here, Avast Free Antivirus is taken as an example. You can follow the steps according to your antivirus application.

1. Navigate to the Antivirus icon in the Taskbar and right-click on it.

2. Now, select the Avast shields control option, and you can temporarily disable Avast using the below options:

• Disable for 10 minutes
• Disable for 1 hour
• Disable until computer is restarted
• Disable permanently

3. Choose the option according to your convenience and confirm the prompt displayed on the screen.

4. Now, go back to the main window. Here, you have turned off all shields from Avast. To activate the settings, click on TURN ON.

Method 12: Reinitiate Firefox Folder

You must have attained a solution to this problem by implementing the above-discussed methods. Still, if you face the same problem again, you can rename the old installation files, install a new executable file from the Firefox web page, and run the installer. This will fix the issue for sure. This method will be helpful for you if you do not want to uninstall the Firefox package from the browser, but you want to use a new installer file. Here are some instructions to reinitiate Firefox installer files and fix Firefox is not responding issue.

1. Visit the Firefox official web page and download the installer file.

2. Now, close all the Firefox processes by Task Manager (as discussed in earlier methods) and open the File Explorer by pressing Windows + E keys together.

3. Navigate to path C:\Program Files.

Note: Navigate to the path where Mozilla Firefox is installed.

4. Now, right-click on the Mozilla Firefox folder and select the Rename option. Rename the folder to something like Old files.

5. Now, navigate to Downloads and double-click to run the new Firefox executable file.

6. Click Yes in the User Account Control prompt.

7. Now, click Re-install in the following prompt.

Also Read: Fix Your Connection is not Secure Error on Firefox

Method 13: Reinstall Firefox

As a nuclear option, you are advised to reinstall Firefox if none of the methods have helped you fix Firefox is not responding issue. Here are some instructions to reinstall the browser from your PC.

1. Press the Windows key and click on the Settings icon.

2. Click Apps.

3. Scroll down and select Mozilla Firefox.

4. Click Uninstall.

5. Again, click Uninstall in the pop-up.

6. Click Yes in the User Account Control prompt.

7. Now, click on the Next > button in the Mozilla Firefox Uninstall Wizard.

8. If prompted, click on OK and close all the Firefox processes.

9. Now, click on Uninstall.

10. Finally, click Finish to close the wizard.

11. Type %localappdata% in the Windows search bar and click Open.

12. Now, scroll down and click on the Mozilla folder. Then, click on the Delete option as highlighted.

13. Again, type %appadata% in the Windows search bar and open it.

14. Scroll down and click on the Mozilla folder. Then, click on the Delete option as done earlier.

15. Then, reboot your PC.

16. Download and install the Firefox browser from the official website.

Method 14: Contact Community Support Forum

If you couldn’t resolve the issue with any of the methods above, you can seek help from the Community Support Forum for Firefox crashes. Log in using your Firefox account. Enter the details of the problem and post the question.

Recommended:

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• Fix 0x80004002: No Such Interface Supported on Windows 10
• Fix Square Enix Error Code i2501
• Fix Google Chrome Not Updating

We hope that this guide was helpful and you could fix Firefox is not responding. Let us know which method worked for you the best. Keep visiting our page for more cool tips & tricks, and leave your comments below. Let us know which topic you want us to explore next.

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