Microsoft Store je mjesto gdje možete instalirati aplikacije i igre na svoje Windows računalo. Ali ponekad ne možete preuzeti iz Microsoftove^(Microsoft) trgovine iz više razloga. Ostale slične pogreške uključuju Microsoft Store koji^{(Microsoft Store)} ne instalira aplikacije ili Microsoft Store neće instalirati aplikacije, Microsoft Store ne preuzima aplikacije ili ne može preuzeti aplikacije iz Microsoft Storea^{(Microsoft Store)} i Microsoft Store ne instalira igre. Ponekad ne možete preuzeti iz trgovine Microsoft Store^{(Microsoft Store)} , ali imamo metode za rješavanje ovog problema. Donosimo vam savršen vodič koji će vam pomoći da riješite problem s Microsoft Storeom^{(Microsoft Store)} koji ne preuzima ništa.

Kako popraviti nemogućnost preuzimanja iz trgovine Microsoft Store^{(How to Fix Can’t Download from Microsoft Store)}

Evo nekoliko mogućih razloga koji mogu uzrokovati probleme s preuzimanjem iz trgovine Microsoft Store .^{(Microsoft Store)}

• Neispravna internetska veza
• Oštećena predmemorija
• Nedostatak skladišnog prostora
• Zastarjeli operativni sustav

Sastavili smo popis metoda koje će vam pomoći da riješite problem nemogućnosti preuzimanja aplikacija iz trgovine Microsoft Store. ^(Microsoft)Slijedite metode istim redoslijedom kako biste postigli najbolje rezultate.

Osnovni savjeti za rješavanje problema^{(Basic Troubleshooting Tips)}

Ovo su neki od osnovnih načina na koje možete riješiti ovaj problem. Isprobajte ove prije drugih metoda i one moraju samo riješiti problem

• Ponovno pokrenite računalo. To će popraviti sve manje greške.
• Ako imate problema s mrežom, riješite probleme s mrežnim povezivanjem^{(troubleshoot network connectivity problems)}
• Onemogućite sigurnosni softver^{(Disable security software)} i VPN i proxy^{(VPN and Proxy)}
• Ažurirajte grafičke upravljačke programe^{(Update Graphics Drivers)}
• Provjerite^(Make) jesu li datum i vrijeme u sustavu Windows^(Windows) točni. Promijenite datum i vrijeme^{(Change the Date and time)} ako nisu.
• Oslobodite prostor na tvrdom disku^{(Free up hard disk space)}
• Provjerite je li vatrozid Windows Defender UKLJUČEN^{(Windows Defender Firewall is turned ON)} dok instalirate bilo koju aplikaciju ili program.
• Provjerite internetsku vezu^{(Check Internet Connection)} . Za korištenje Microsoft Storea^{(Microsoft Store)} potrebna je ispravna internetska veza za slanje i primanje podataka s Microsoftovih^(Microsoft) poslužitelja. Svoju internetsku vezu možete provjeriti pingom 8.8.8.8. To je primarni test internetske povezanosti i ako su poslani i primljeni paketi jednaki, to znači da vaša internetska veza radi dobro. Slijedite dolje navedene korake.

1. Pritisnite tipku Windows^{(Windows key )} i upišite cmd te kliknite Pokreni kao administrator^{(Run as administrator)} .

2. Upišite Ping 8.8.8.8  u naredbeni prozor i pritisnite Enter .

3. Pričekajte^(Wait) nekoliko sekundi i provjerite ima li paketa: Poslano ^{(Packets: Sent)} = X , Received = X , Lost = X redak. Ovdje će X varirati ovisno o vašoj vezi.

• Ako je vrijednost Lost nula, tj. Lost = 0 , to znači da vaša veza radi dobro.
• Ako je vrijednost Lost pozitivna ili negativna, vaša veza ima problema. U tom slučaju pokušajte ponovno pokrenuti, prebaciti se na Ethernet vezu^{(Ethernet connection, )} ili kontaktirati svog davatelja internetskih usluga^{( Internet Service Provider )} kako biste riješili problem.

Metoda 1: Prijavite se na Microsoftov račun^{(Method 1: Sign in to Microsoft Account)}

Ako bilo kakve pogreške pri prijavi doprinose tome da Microsoft Store ništa ne preuzima, možete to popraviti ponovnom prijavom. Da biste to učinili, slijedite dolje navedene upute.

1. Pritisnite tipku Windows^{(Windows key)} , upišite Microsoft Store i kliknite Otvori^(Open) .

2. Kliknite ikonu svog profila^{(profile icon )} i odaberite opciju Odjava^{(Sign out )} . Bit ćete odjavljeni.

3. Kliknite na Prijava^{(Sign in )} kao što je prikazano.

4. Odaberite Microsoftov račun^{(Microsoft account )} i kliknite Nastavi^(Continue) .

5. Upišite svoje vjerodajnice^{(login credentials )} za prijavu i ponovno se prijavite na svoj Microsoftov^(Microsoft) račun.

Također pročitajte: ^{(Also Read: )}Gdje se pohranjuju snimci Microsoft Teamsa?^{(Where are Microsoft Teams recordings stored?)}

Metoda 2: Ponovno pokrenite Microsoft Store^{(Method 2: Restart Microsoft Store )}

Ako još uvijek ne možete preuzeti iz trgovine Microsoft Store, pokušajte ručno zatvoriti aplikaciju Microsoft Store i ponovno je pokrenite prema uputama u nastavku.

1. Pritisnite zajedno Ctrl + Shift + Esc keys da biste otvorili Upravitelj zadataka^{(Task Manager)} .

2. Na kartici Procesi^{(Processes )} kliknite na Microsoft Store i nakon gumba Završi zadatak^{(End task)} .

3. Ponovno otvorite Microsoft Store .

Metoda 3: Onemogućite mjernu vezu^{(Method 3: Disable Metered Connection)}

Veza s mjerenjem koristi se za sprječavanje nepotrebne potrošnje podataka od strane aplikacija i programa postavljanjem ograničenja podataka. Ako je vaša mreža konfigurirana kao veza s ograničenjem, to može uzrokovati da Microsoft Store neće instalirati aplikacije ili problem s instalacijom aplikacija . ^{(not installing apps)}Možete ISKLJUČITI mjernu vezu prema uputama u nastavku.

1. Desnom tipkom miša kliknite ikonu Wi-Fi ili Ethernet u donjem desnom kutu zaslona i odaberite Otvori Network & Internet settings^{(Open Network & Internet settings)} .

2. Kliknite na opciju Svojstva na desnoj ploči.^{(Properties )}

3. Pomaknite^(Scroll) se prema dolje po zaslonu i isključite Postavi ^(OFF) kao^{(Set as metered connection )} opciju veze s mjerenjem u odjeljku Veza^{(Metered connection)} s mjerenjem .

4. Vratite se u Microsoft Store i pokušajte instalirati bilo koju aplikaciju ili igru. 

Također pročitajte: ^{(Also read:)} Gdje Microsoft Store instalira igre?^{(Where Does Microsoft Store Install Games?)}

Metoda 4: Pokrenite alat za rješavanje problema s aplikacijama Windows Store^{(Method 4: Run Windows Store Apps Troubleshooter)}

Ako i dalje primijetite da Microsoft Store ne instalira igre, možete koristiti ugrađeni alat za rješavanje problema da biste identificirali i riješili problem. Slijedite dolje navedene korake.

1. Upišite Troubleshoot settings u traku za pretraživanje sustava Windows i kliknite Otvori^(Open) kao što je prikazano.

2. Kliknite na Dodatni alati za rješavanje problema^{(Additional troubleshooters)} kao što je prikazano u nastavku.

3. Odaberite Windows Store Apps > Run the troubleshooter .

4. Nakon postupka rješavanja problema, ako je alat identificirao bilo kakve probleme, kliknite na Primijeni ovaj popravak^{(Apply this fix)} .

5. Slijedite dane upute u uzastopnim upitima i ponovno pokrenite računalo^{(restart your PC)} .

Metoda 5: Izbrišite predmemoriju Windows Store^{(Method 5: Clear Windows Store Cache)}

Ako još uvijek ne možete preuzeti iz Microsoftove^(Microsoft) trgovine, to bi moglo biti zbog toga što oštećene datoteke predmemorije ometaju proces. Da biste izbrisali predmemoriju Microsoft Storea^{(Microsoft Store)} , slijedite ove korake.

1. Otvorite dijaloški okvir Pokreni klikom na tipke ^{(Run )}Windows + R keys R.

2. Upišite wsreset.exe i pritisnite Enter .

Također ^(Also) pročitajte: ^(Read:) Kako popraviti Microsoft Store koji se ne otvara u sustavu Windows 11^{(How to Fix Microsoft Store Not Opening on Windows 11 )}

Metoda 6: Ponovno pokrenite Windows Update Services^{(Method 6: Restart Windows Update Services)}

Mnogi korisnici sugeriraju da Microsoft Store neće instalirati aplikacije. Problem se može riješiti ponovnim pokretanjem usluge Windows Update Services koja upravlja ažuriranjima koja izdaje Microsoft . Evo kako to možete učiniti.

1. Pokrenite dijaloški okvir Run pritiskom na tipke Windows ^{(Run )}Windows + R keys zajedno.

2. Upišite  services.msc i pritisnite tipku Enter^{(Enter key)} za pokretanje prozora Services .

3. Pomaknite^(Scroll) se prema dolje po zaslonu i desnom tipkom miša kliknite Windows Update.

Napomena:^(Note:) Ako trenutni status nije ^{( not)} U tijeku^(Running) , možete preskočiti korak u nastavku.

4. Kliknite Stop ako trenutni status prikazuje Running .

5. Primit ćete upit; Windows pokušava zaustaviti sljedeću uslugu na lokalnom računalu... ^{(Windows is attempting to stop the following service on Local Computer…)} Pričekajte^(Wait) da se upit dovrši. To će trajati oko 3 do 5 sekundi.

6. Sada istovremeno pritisnite tipke Windows ^(keys)Windows + E da biste pokrenuli File Explorer . Dođite do

C:\Windows\SoftwareDistribution\DataStore

7. Odaberite sve datoteke i mape pritiskom na tipke Ctrl + A keys i kliknite desnom tipkom miša na njih i odaberite Izbriši^(Delete) .

8. Na sličan način idite na C:\Windows\SoftwareDistribution\Download i ovdje izbrišite^{(Delete )} sve podatke.

9. Vratite se na prozor Services i desnom tipkom miša kliknite ^{(Services )}Windows Update. Odaberite opciju Start .

10. Pričekajte da se proces završi.

Metoda 7: Ažurirajte Windows^{(Method 7: Update Windows )}

Da biste riješili sve greške i probleme povezane s ažuriranjem, jednostavno ažurirajte svoje računalo sa sustavom Windows^(Windows) 10. Zastarjeli operativni sustav može uzrokovati razne probleme, uključujući pogrešku pri preuzimanju ništa u Microsoft Storeu . ^{(Microsoft Store)}Predlažemo da pogledate ažuriranja sustava Windows prema uputama u ^(Windows)našem vodiču^{(our guide)} za više informacija. Slijedite korake u nastavku za ažuriranje prozora.

1. Istovremeno pritisnite tipke  Windows + I keys  za pokretanje  Postavke^(Settings) .

2. Kliknite na   pločicu Update & Security , kao što je prikazano.^{(Update & Security)}

3. Na kartici  Windows Update  kliknite gumb  Provjeri ažuriranja^{(Check for updates)}  .

4A. Ako je dostupno novo ažuriranje, kliknite  Instaliraj odmah^{(Install Now)}  i slijedite upute za ažuriranje.

4B. Inače, ako je Windows ažuriran, prikazat  će se^{(You’re up to date)}  poruka Ažurirani ste.

5. Konačno, ponovno pokrenite ^(restart) računalo^{(your PC)} i provjerite jeste li riješili problem s Microsoft Storeom^{(Microsoft Store)} .

Također pročitajte:  ^{(Also read: )}Popravite pogrešku preuzimanja Windows Update 0x800f0984 2H1^{(Fix Windows Update Download 0x800f0984 2H1 Error)}

Metoda 8: Instalirajte ažuriranja aplikacija za Microsoft Store^{(Method 8: Install Microsoft Store Apps Updates)}

Uz ažuriranja sustava, aplikacije i programi u Microsoft Storeu^{(Microsoft Store)} trebali bi biti ažurirani. Ažuriranja na čekanju blokirat će sve nove aplikacije koje se instaliraju na vaše računalo, što dovodi do toga da Microsoft Store ništa ne preuzima. Slijedite ove korake da biste ažurirali aplikacije Microsoft Store .

1. Otvorite Microsoft Store iz trake za pretraživanje sustava Windows kao što je prikazano u nastavku.^(Windows)

2. Kliknite na opciju Knjižnica^{(Library )} u donjem lijevom kutu.

3. Kliknite Dobij ažuriranja^{(Get updates )} kao što je prikazano.

4. Kliknite na Ažuriraj sve^{(Update all)} .

5. Pričekajte da se ažuriranja preuzmu i kada završite vidjet ćete poruku Vaše aplikacije i igre su ažurirane .^{(Your apps and games are up to date )}

Također pročitajte: ^{(Also Read:)} Popravite pogrešku Windows 10 0xc004f075^{(Fix Windows 10 0xc004f075 Error)}

Metoda 9: Promijenite DNS adresu^{(Method 9: Change DNS Address)}

Prebacivanje na Google DNS adrese pomoglo je mnogim korisnicima kada ne mogu preuzeti s Microsoftove^(Microsoft) trgovine. DNS poslužitelj dohvaća IP adresu tražene web stranice kako bi se mogla prikazati. Možete promijeniti svoju DNS adresu i također se prebaciti na Google DNS slijedeći naš vodič o 3 načina za promjenu DNS postavki u sustavu Windows 10^{(3 Ways to change DNS settings on Windows 10)} . Nakon što promijenite svoju DNS adresu, provjerite možete li preuzeti iz Microsoft trgovine.

Metoda 10: izmijenite ključeve registra^{(Method 10: Modify Registry Keys )}

U uređivaču registra^(Registry) postoji značajka pod nazivom Zamijeni^(Replace) sve unose dopuštenja podređenog objekta s nasljednim unosima dopuštenja iz ovog objekta . Ako ga omogućite za bilo koju određenu mapu, sva dopuštenja nadređene mape bit će prenesena u sve njezine podmape. To može riješiti problem, a to možete učiniti slijedeći korake u nastavku.

1. Pritisnite tipku Windows^{(Windows key)} , upišite uređivač registra^{(Registry editor )} i kliknite Pokreni kao administrator^{(Run as administrator)} .

2. Sada, u uređivaču registra^{( Registry Editor)} sustava Windows , idite na sljedeći put^(path) .

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\NetworkList\Profiles

3. Desnom tipkom miša kliknite mapu Profili i kliknite ^{(Profiles )}Dozvole...^{(Permissions… )}

4. U prozoru Dozvole za profile^{(Permissions for Profiles )} kliknite Napredno^(Advanced) .

5. Označite okvir Zamijeni sve unose dopuštenja podređenog objekta s nasljednim unosima dopuštenja iz ovog objekta^{(Replace all child object permission entries with inheritable permission entries from this object)} .

6. Kliknite na Apply > OK i ponovno pokrenite računalo.

Metoda 11: Resetirajte komponente Windows Update^{(Method 11: Reset Windows Update Components)}

Oštećene^(Corrupt) datoteke u komponenti ažuriranja sustava Windows^(Windows) mogu uzrokovati nekoliko pogrešaka povezanih s Microsoft Storeom^{(Microsoft Store)} . Problemi^(Problems) s ažuriranjem predmemorije također mogu dovesti do toga da Microsoft Store ne preuzima aplikacije. Resetiranje komponenti Windows Update^{(Windows Update Components)} ponovno će pokrenuti bitne Windows usluge kao što su BITS^(BITS) , MSI Installer , Cryptographic i Windows Update Services . Isto možete učiniti slijedeći naš vodič za resetiranje komponenti Windows Update u sustavu Windows 10^{(to Reset Windows Update Components on Windows 10)}

Napomena:^{(Note: )} Možete koristiti automatizirani alat za popravak^{(automated repair tool)} za resetiranje komponenti Windows Update^{(Windows Update Components)} .

Metoda 12: resetirajte Microsoft Store^{(Method 12: Reset Microsoft Store)}

Vraćanje na zadano Microsoft Store je ekstremna opcija i uklonit će vaše podatke za prijavu, postavke i postavke s vašeg računala, ali može funkcionirati ako ne možete preuzeti iz Microsoft trgovine. Prati ove korake.

1. Pritisnite tipku Windows^{(Windows key)} , upišite Microsoft Store i odaberite opciju postavki aplikacije^{(App settings )} .

2. Pomaknite se prema dolje po zaslonu postavki i kliknite na opciju ^{(Settings )}Reset kako je istaknuto.

Napomena:^{(Note: )} Podaci vaše aplikacije bit će izbrisani^{(app data will be deleted)} tijekom resetiranja Microsoft Storea.

3. Kliknite na Reset u promptu za potvrdu.

4. Nakon što je proces završen, ponovno pokrenite računalo^{(restart the PC)} .

Također pročitajte^{(Also Read)} : Kako promijeniti zemlju u Microsoft Storeu u sustavu Windows 11^{(How to Change Country in Microsoft Store in Windows 11)}

Metoda 13: Ponovno registrirajte Microsoft Store^{(Method 13: Re-register Microsoft Store)}

Nakon vraćanja na zadane postavke ako još uvijek ne možete preuzeti iz Microsoftove^(Microsoft) trgovine, ponovna registracija aplikacije može riješiti problem. Slijedite^(Follow) upute u nastavku.

1. Pritisnite tipku Windows^{(Windows key)} , upišite Windows PowerShell i kliknite Pokreni kao administrator^{(Run as administrator)} .

2. Sada zalijepite sljedeću naredbu^(command) i pritisnite tipku Enter^{(Enter key)} .

PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + 'AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}

3. Pričekajte^(Wait) da se naredba izvrši i pokušajte ponovno otvoriti Microsoft Store . Trebalo bi riješiti problem nemogućnosti preuzimanja aplikacija iz trgovine Microsoft Store^{(Microsoft Store)} .

Metoda 14: Ponovno instalirajte Microsoft Store^{(Method 14: Reinstall Microsoft Store)}

Ako vam druge opcije nisu uspjele, pokušajte ponovno instalirati Microsoft Store . To se ne može učiniti pomoću upravljačke ploče^{(Control Panel)} ili postavki, ali možete koristiti naredbe PowerShell za ponovnu instalaciju ^(PowerShell)Microsoft Storea^{(Microsoft Store)} kao što je objašnjeno u nastavku.

1. Pokrenite Windows PowerShell s administratorskim pravima prema gore navedenim uputama.

2. Upišite naredbu get-appxpackage –allusers i pritisnite tipku Enter^{(Enter key)} .

3. Potražite Microsoft.WindowsStore i idite na PackageFullName i kopirajte^{(copy )} redak pored njega. U ovom slučaju, to je:
Microsoft.WindowsStore_22202.1402.2.0_x64__8wekyb3d8bbwe

4. Idite na novi redak u prozoru PowerShell i upišite remove-appxpackage nakon čega slijedi razmak i redak koji ste kopirali^{(the line you have copied)} u gornjem koraku. U ovom slučaju to će biti: remove-appxpackage Microsoft.WindowsStore_22202.1402.2.0_x64__8wekyb3d8bbwe

Napomena:^{(Note: )} Naredba se može malo razlikovati ovisno o verziji vašeg Windows računala.

5. Izbrisat će Microsoft Store. Ponovno pokrenite računalo^{(Restart your PC)} .

6. Da biste ga ponovno instalirali, otvorite Windows PowerShell kao administrator i upišite sljedeću naredbu i pritisnite tipku Enter^{(Enter key)} .

Add-AppxPackage -register "C:\Program Files\WindowsApps\Microsoft.WindowsStore_11804.1001.8.0_x64__8wekyb3d8bbwe\AppxManifest.xml" –DisableDevelopmentMode

Sada će se Microsoft trgovina ponovno instalirati i ne može preuzeti aplikacije iz Microsoft Storea^{(Microsoft Store)} . Problem bi trebao biti riješen.

Također pročitajte: ^{(Also Read:)} Popravite ne radi desni klik na programskoj traci^{(Fix Taskbar Right Click Not Working)}

Metoda 15: Napravite novi korisnički profil^{(Method 15: Create New User Profile)}

Ponekad se vaš korisnički profil može oštetiti i to može dovesti do toga da Microsoft Store ništa ne preuzima. Možete stvoriti novi profil kako biste riješili problem. Slijedite naš vodič za stvaranje lokalnog korisničkog računa u sustavu Windows 10^{(to Create a Local User Account on Windows 10)} .

Metoda 16: Izvedite čisto pokretanje^{(Method 16: Perform Clean Boot)}

Ako se problem nastavi, možete izvršiti čisto pokretanje računala. Pokrenut će Windows samo s potrebnim upravljačkim programima i programima i koristi se za rješavanje problema sa sustavom Windows^(Windows) . Možete slijediti naš vodič u nastavku za izvođenje čistog pokretanja sustava Windows 10^{(Perform Clean boot in Windows 10)} . Provjerite preuzima li Microsoftova^(Microsoft) trgovina sada aplikacije i igre.

Metoda 17: Izvršite vraćanje sustava^{(Method 17: Perform System Restore)}

Ako vam nijedna od metoda nije uspjela onda je ovo posljednja opcija. Učinite to samo kada je to potpuno neophodno. Vraćanje sustava^(System) vraća vaše računalo na prethodnu verziju i može pomoći u pokretanju aplikacije kao što je bila prije. To bi moglo ispraviti pogrešku Microsoftove^(Microsoft) trgovine, a to možete učiniti slijedeći naš vodič o tome kako koristiti vraćanje sustava u sustavu Windows 10^{(How to use System Restore on Windows 10)} . Sada biste trebali moći preuzimati aplikacije i igre iz trgovine Microsoft Store^{(Microsoft Store)} .

Preporučeno:^{(Recommended:)}

• 10 najboljih značajki Microsoft Teams^{(Best 10 Microsoft Teams Features)}
• Popravite pogrešku Windows Store 0x80072ee7^{(Fix Windows Store Error 0x80072ee7)}
• Kako instalirati softver bez administratorskih prava^{(How to Install Software Without Admin Rights)}
• Kako stvoriti viseću uvlaku u Wordu i Google dokumentima^{(How to Create a Hanging Indent in Word and Google Docs)}

Nadamo se da vam je ovaj vodič bio od pomoći i da ste uspjeli riješiti problem nemogućnosti preuzimanja iz trgovine Microsoft Store . ^{(can’t download from Microsoft Store)}Javite nam koja vam je metoda najbolja. Ako imate bilo kakvih pitanja ili prijedloga, slobodno ih ostavite u odjeljku za komentare.

Fix Can’t Download from Microsoft Store

Microsoft Store iѕ from where you can install apps and games on your Windows PC. But sometimes you can’t download from the Microsoft store due to many reasons. Other similar errors include Microsoft Store not installing apps or Microsoft Store won’t install apps, Microsoft Store not downloading apps or can’t download apps frоm Microsoft Store, and Microsoft Store not installing games. Sometіmes you cannot download from the Microsoft Store but wе have the methods to fix this issue. We bring to you a рerfect guide that will help уou fix Microsoft Storе not downloading anything issue.

How to Fix Can’t Download from Microsoft Store

Here are some possible reasons which can cause Microsoft Store download issues.

• Faulty internet connection
• Corrupt cache
• Lack of storage space
• Outdated Operating System

We have compiled a list of methods that will help you fix can’t download apps from Microsoft store issue. Follow the methods in the same order to attain the best results.

Basic Troubleshooting Tips

These are some of the basic ways you can fix this issue. Try these before other methods and they must just fix the problem

• Restart your PC. It will fix all the minor glitches.
• If you are having network related issues then troubleshoot network connectivity problems
• Disable security software and VPN and Proxy
• Update Graphics Drivers
• Make sure the Windows date and time are correct. Change the Date and time if it is not.
• Free up hard disk space
• Make sure Windows Defender Firewall is turned ON while installing any application or program.
• Check Internet Connection. To use Microsoft Store, a proper internet connection is necessary to send and receive data from Microsoft servers. You can check your internet connection by pinging 8.8.8.8. It is the primary internet connectivity test and if packets sent and received are equal, it means your internet connection is working fine. Follow the steps below.

1. Press the Windows key and type cmd and click on Run as administrator.

2. Type Ping 8.8.8.8 in command window and press Enter.

3. Wait for a few seconds and check for Packets: Sent = X, Received = X, Lost = X line. Here X will vary according to your connection.

• If the value of Lost is zero i.e. Lost = 0 it means your connection is working fine.
• If the value of Lost is positive or negative then your connection is having issues. In that case, try restarting your, switching to an Ethernet connection, or contacting your Internet Service Provider to tackle the problem.

Method 1: Sign in to Microsoft Account

If any login errors are contributing to Microsoft Store not downloading anything, you can fix it by signing in again. Follow the below-mentioned instructions to do so.

1. Press the Windows key, type Microsoft Store and click on Open.

2. Click your profile icon and select the Sign out option. You will be logged out.

3. Click on Sign in as shown.

4. Select Microsoft account and click on Continue.

5. Type your login credentials and sign in back to your Microsoft account.

Also Read: Where are Microsoft Teams recordings stored?

Method 2: Restart Microsoft Store

If you are still cannot download from Microsoft store, try manually closing Microsoft Store application and restart it as instructed below.

1. Press Ctrl + Shift + Esc keys together to open the Task Manager.

2. Under the Processes tab, click on Microsoft Store followed the End task button.

3. Reopen the Microsoft Store.

Method 3: Disable Metered Connection

A metered connection is used to prevent unnecessary data consumption by apps and programs by setting a data limit. If your network is configured as a metered connection, it may cause Microsoft Store won’t install apps or not installing apps issue. You can turn OFF metered connection as instructed below.

1. Right-click on Wi-Fi or Ethernet icon at the bottom right corner of the screen and select Open Network & Internet settings.

2. Click on Properties option in the right panel.

3. Scroll down the screen and toggle OFF Set as metered connection option under Metered connection.

4. Go back to Microsoft Store and try installing any app or game. 

Also read: Where Does Microsoft Store Install Games?

Method 4: Run Windows Store Apps Troubleshooter

If you still notice Microsoft Store not installing games then you can use the inbuilt troubleshooting tool to identify and fix the issue. Follow the steps below.

1. Type Troubleshoot settings in Windows search bar and click on Open as shown.

2. Click on Additional troubleshooters as depicted below.

3. Select Windows Store Apps > Run the troubleshooter.

4. After the troubleshooting process, if the tool has identified any problems, click on Apply this fix.

5. Follow the given instructions in successive prompts and restart your PC.

Method 5: Clear Windows Store Cache

If you still can’t download from Microsoft store then it might be because of corrupt cache files is interfering in the process. To delete Microsoft Store cache, follow these steps.

1. Open the Run dialog box by clicking Windows + R keys.

2. Type wsreset.exe and press Enter.

Also Read: How to Fix Microsoft Store Not Opening on Windows 11

Method 6: Restart Windows Update Services

Many users have suggested that Microsoft Store won’t install apps issue can be fixed by restarting the Windows Update Services which manages updates released by Microsoft. Here is how you can do it.

1. Launch the Run dialog box by hitting the Windows + R keys together.

2. Type services.msc and press Enter key to launch Services window.

3. Scroll down the screen and right-click on Windows Update.

Note: If the current status is not Running, you can skip the below step.

4. Click on Stop if the current status displays Running.

5. You will receive a prompt; Windows is attempting to stop the following service on Local Computer… Wait for the prompt to be completed. It will take around 3 to 5 seconds.

6. Now, press the Windows + E keys simultaneously to launch File Explorer. Navigate to

C:\Windows\SoftwareDistribution\DataStore

7. Select all the files and folders by pressing Ctrl + A keys and right-click on them and select Delete.

8. Navigate to C:\Windows\SoftwareDistribution\Download and Delete all data here similarly.

9. Go back to Services window and right-click on Windows Update. Select Start option.

10. Wait for the process to finish.

Method 7: Update Windows

To resolve any bugs and update-related issues, simply update your Windows 10 PC. An outdated operating system can cause various issues including Microsoft Store not downloading anything error. We suggest you have a glance at Windows updates as instructed in our guide for more information. Follow the steps below to update windows.

1. Press Windows + I keys simultaneously to launch Settings.

2. Click on the Update & Security tile, as shown.

3. In the Windows Update tab, click on Check for updates button.

4A. If a new update is available, then click Install Now and follow the instructions to update.

4B. Otherwise, if the Windows is up-to-date, then it will show You’re up to date message.

5. Finally, restart your PC and check if you have fixed Microsoft Store issue.

Also read: Fix Windows Update Download 0x800f0984 2H1 Error

Method 8: Install Microsoft Store Apps Updates

Along with system updates, apps and programs in Microsoft Store should be kept updated. Pending updates will block any new application to be installed on your PC leading to Microsoft Store not downloading anything. Follow these steps to update Microsoft Store apps.

1. Open Microsoft Store from Windows search bar as depicted below.

2. Click on the Library option at the bottom left corner.

3. Click on Get updates as shown.

4. Click on Update all.

5. Wait for the updates to be downloaded and when done you will see Your apps and games are up to date message.

Also Read: Fix Windows 10 0xc004f075 Error

Method 9: Change DNS Address

Switching to Google DNS addresses has helped many users when they cannot download from Microsoft store. DNS server fetches IP address of the requested website so it can be displayed. You can change your DNS address and also switch to Google DNS by following our guide about 3 Ways to change DNS settings on Windows 10. After changing your DNS address, check if are able to download from Microsoft store.

Method 10: Modify Registry Keys

There is a feature named Replace all child object permission entries with inheritable permission entries from this object in your Registry editor. If you enable it for any specific folder, all the permissions of the parent folder will be transferred to all of its subfolders. It may resolve the issue and you can do it by following the steps below.

1. Hit the Windows key, type Registry editor and click on Run as administrator.

2. Now, in the Windows Registry Editor, navigate to the following path.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\NetworkList\Profiles

3. Right-click on the Profiles folder and click on Permissions…

4. In the Permissions for Profiles window, click on Advanced.

5. Check the Replace all child object permission entries with inheritable permission entries from this object box.

6. Click on Apply > OK and Restart your PC.

Method 11: Reset Windows Update Components

Corrupt files in Windows update component can cause several errors related to Microsoft Store. Problems with updating cache may also lead to Microsoft Store not downloading apps. Resetting Windows Update Components will restart essential Windows services like BITS, MSI Installer, Cryptographic and Windows Update Services. You can do the same by following our guide to Reset Windows Update Components on Windows 10

Note: You can use automated repair tool to reset the Windows Update Components.

Method 12: Reset Microsoft Store

Resetting Microsoft Store is an extreme option and will remove your log-in details, settings and preferences from your computer but it can work if you cannot download from Microsoft store. Follow these steps.

1. Press the Windows key, type Microsoft Store and select the App settings option.

2. Scroll down Settings screen and click on Reset option as highlighted.

Note: Your app data will be deleted while resetting Microsoft Store.

3. Click on Reset in the confirmation prompt.

4. After the process is finished, restart the PC.

Also Read: How to Change Country in Microsoft Store in Windows 11

Method 13: Re-register Microsoft Store

After resetting if you still can’t download from Microsoft store, re-registering the app may fix the issue. Follow as instructed below.

1. Press the Windows key, type Windows PowerShell and click on Run as administrator.

2. Now, paste the following command and press Enter key.

PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + 'AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}

3. Wait for the command to be executed and try opening Microsoft Store again. It should resolve can’t download apps from Microsoft Store issue.

Method 14: Reinstall Microsoft Store

If other options haven’t worked for you then try reinstalling Microsoft Store. It can’t be done using Control Panel or Settings but you can use PowerShell commands to reinstall Microsoft Store as discussed below.

1. Launch Windows PowerShell with admin rights as instructed above.

2. Type get-appxpackage –allusers command and hit Enter key.

3. Search for Microsoft.WindowsStore and go to PackageFullName and copy the line next to it. In this case, it is:
Microsoft.WindowsStore_22202.1402.2.0_x64__8wekyb3d8bbwe

4. Go to a new line in the PowerShell window and type remove-appxpackage followed by a space and the line you have copied in the above step. In this case it will be: remove-appxpackage Microsoft.WindowsStore_22202.1402.2.0_x64__8wekyb3d8bbwe

Note: The command may vary a little according to the version of your Windows PC.

5. It will delete Microsoft Store. Restart your PC.

6. To install it again open Windows PowerShell as an administrator and type the following command, and hit Enter key.

Add-AppxPackage -register "C:\Program Files\WindowsApps\Microsoft.WindowsStore_11804.1001.8.0_x64__8wekyb3d8bbwe\AppxManifest.xml" –DisableDevelopmentMode

Now Microsoft store will be reinstalled and can’t download apps from Microsoft Store issue should be fixed.

Also Read: Fix Taskbar Right Click Not Working

Method 15: Create New User Profile

Sometimes your user profile can get corrupted and it may lead Microsoft Store not downloading anything. You can create a new profile to fix the problem. Follow our guide to Create a Local User Account on Windows 10.

Method 16: Perform Clean Boot

If the issue persists then you can perform a clean boot of your computer. It will start Windows with only the necessary drivers & programs and is used to troubleshoot your Windows problems. You can follow our guide below to Perform Clean boot in Windows 10. Check if Microsoft store is downloading apps and games now.

Method 17: Perform System Restore

If none of the methods worked for you then this is your last option. Only do it when it is completely necessary. System restore restores your computer to its previous version and can help run an app like it was before. It might fix Microsoft store error and you can do it by following our guide about How to use System Restore on Windows 10. Now you should be able to download apps and games from Microsoft Store.

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We hope that this guide was helpful and you were able to fix can’t download from Microsoft Store issue. Let us know which method worked for you the best. If you have any queries or suggestions then feel free to drop them in the comments section.

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