Korisnici su prijavljivali da su naišli na pogrešku  0x80070013  tijekom izvođenja različitih operacija na Windows 10 računalima. Uključuje vraćanje sustava^{(System Restore)} , sigurnosnu kopiju sustava Windows^{(Windows Backup)} ili ažuriranja ^(Updates)sustava Windows^(Windows) . Greška kaže,

Popravite pogrešku Windows Update 0x80070013

Za Windows Updates pogreška glasi:

There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact the support for information, this may help: (0x80070013).

1] Poništite komponente Windows Update

Morate izbrisati sadržaj  mape SoftwareDistribution^{(SoftwareDistribution folder)}  i  resetirati mapu Catroot2^{(reset the Catroot2 folder)} .

2] Koristite^{(Use Windows Update)} alat za rješavanje problema Windows Update

Pokrenite  alat za rješavanje problema Windows Update . Također možete pokušati pokrenuti Microsoftov  Online Windows Update Troubleshooter  i provjeriti može li vam to pomoći u rješavanju nekog od vaših problema.

Popravite pogrešku vraćanja sustava 0x80070013

Za vraćanje^{(System Restore)} sustava pogreška glasi:

System Restore did not complete successfully. Your computer’s system files and settings were not changed.

Details: System Restore failed while scanning the file system on the drive <Partition Letter>

The drive might be corrupt. You might want to retry System Restore after running chkdsk /R on this disk.

An unspecified error occurred during System Restore. (0x80070013)

You can try System Restore again and choose a different restore point. If you continue to see this error, you can try an advanced recovery method.

1] Koristite alat za provjeru datoteka sustava i DISM

Pokrenite CMD kao administrator^{(Run CMD as Administrator)}  , a zatim izvršite sljedeću naredbu za  pokretanje System File Checker :

sfc /scannow

Ponovo pokrenite sustav nakon završetka skeniranja.

Također možete koristiti naš besplatni softver  FixWin  za pokretanje uslužnog programa za provjeru sistemskih datoteka^{(System File Checker)} jednim klikom.

Sada, kako biste  popravili datoteke Windows Update pomoću DISM-a , otvorite  naredbeni redak (administrator) ^{(Command Prompt (Admin) )} i unesite sljedeće tri naredbe uzastopno i jednu po jednu i pritisnite Enter :

Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth

Pustite ove DISM naredbe da se pokrenu i kada završite, ponovno pokrenite računalo i pokušajte ponovno.

2] Pomoću CHKDSK

Koristit ćemo  verziju naredbenog retka ChkDsk^{(command line version of ChkDsk)} -a  da bismo učinili više. Pokrenite naredbeni redak kao administrator^{(Run Command Prompt as Administrator)} i izvršite sljedeću naredbu:

chkdsk <Drive Letter>: /f /r /x /b

Počet će provjeravati greške i ispravljati ih ili će se prikazati poruka –  Chkdsk cannot run because the volume is in use by another process, Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)

Pritisnite  Y  za zakazivanje provjere diska^{(Disk Check)} sljedeći put kada se sustav ponovno pokrene.

Popravite pogrešku sigurnosne kopije sustava Windows 0x80070013

Za Windows sigurnosnu kopiju^{(Windows Backup)} pogreška glasi:

Check your backup, Windows Backup failed while trying to read from this shadow copy on one of the volumes being backed up. Please check in the event logs for any relevant errors.

The backup failed, The media is write protected (0x80070013).

1] Provjerite^(Check) status Windows Backup Service

Upišite  services.msc  u okvir za pretraživanje Pokreni i pritisnite ^(Start)Enter da otvorite  Windows Services Manager .

Pronađite Windows Backup Service , a zatim dvaput kliknite na nju da biste otvorili njezin okvir Svojstva^(Properties) .

Ako je njegova vrsta pokretanja^{(Startup Type)} postavljena na Disabled , promijenite je u Ručno ^(Manual). Ova usluga^(Service) je potrebna jer pruža sigurnosnu kopiju i vraća mogućnosti.

Kliknite Primijeni^{(Click Apply)} i zatim ponovno pokrenite računalo kako bi promjene stupile na snagu, a zatim provjerite je li to pomoglo da pogreška nestane.

2] Provjerite^(Check) ima li na disku pogreške i loših sektora

Ponekad pogreške na disku također mogu uzrokovati neuspjeh sigurnosne kopije sustava Windows 10^{(Windows 10)} . Stoga^(Hence) provjera diskova na pogreške i loše sektore može pomoći. Za to morate koristiti parametar ChkDsk /rParametar /r popravlja ne samo greške već i loše sektore na odabranom disku.

chkdsk /r X:

Zamijenite^(Replace) slovo X u gornjoj naredbi slovom vašeg pogona.

Korištenjem ove naredbe možete provjeriti sve diskove jedan po jedan. Dobit ćete sljedeću poruku ako je disk trenutno u upotrebi, što se najvjerojatnije događa kada korisnik skenira C pogon.

Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N).

Kada dobijete ovu poruku, jednostavno upišite Y i pritisnite Enter . Vaše će računalo automatski skenirati disk uslužnim programom ChkDsk pri sljedećem ponovnom pokretanju.

Je li vam to pomoglo u rješavanju vaših problema?^{(Did that help you in fixing your issues?)}

Error 0x80070013 for System Restore, Backup or Windows Update Fix

Usеrs have been reрorting encountering error 0x80070013 while performing various operations on a Windows 10 computers. It includes System Restore, Windows Backup or Windows Updates. The error says,

Fix Windows Update Error 0x80070013

For Windows Updates the error states:

There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact the support for information, this may help: (0x80070013).

1] Reset Windows Update components

You need to delete the contents of the SoftwareDistribution folder & reset the Catroot2 folder.

2] Use Windows Update troubleshooter

Run Windows Update Troubleshooter. You can also try to run Microsoft’s Online Windows Update Troubleshooter and check if that is any help in fixing any of your issues.

Fix System Restore Error 0x80070013

For System Restore the error states:

System Restore did not complete successfully. Your computer’s system files and settings were not changed.

Details: System Restore failed while scanning the file system on the drive <Partition Letter>

The drive might be corrupt. You might want to retry System Restore after running chkdsk /R on this disk.

An unspecified error occurred during System Restore. (0x80070013)

You can try System Restore again and choose a different restore point. If you continue to see this error, you can try an advanced recovery method.

1] Use System File Checker and DISM

Run CMD as Administrator and then execute the following command to run System File Checker:

sfc /scannow

Restart your system after the scan is completed.

You can also use our freeware FixWin to Run the System File Checker utility with a click.

Now, in order to fix Windows Update files using DISM,  open Command Prompt (Admin) and enter the following three commands sequentially and one by one and hit Enter:

Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth

Let these DISM commands run and once done, restart your computer and try again.

2] Using CHKDSK

We will use the command line version of ChkDsk to get more done. Run Command Prompt as Administrator and execute the following command:

chkdsk <Drive Letter>: /f /r /x /b

It will either start checking for errors and fixing them, or it will show up a message saying – Chkdsk cannot run because the volume is in use by another process, Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)

Hit Y for scheduling the Disk Check the next time the system restarts.

Fix Windows Backup Error 0x80070013

For Windows Backup the error states:

Check your backup, Windows Backup failed while trying to read from this shadow copy on one of the volumes being backed up. Please check in the event logs for any relevant errors.

The backup failed, The media is write protected (0x80070013).

1] Check the status of Windows Backup Service

Type, services.msc in the Start search box and hit Enter to open the Windows Services Manager.

Locate Windows Backup Service, and then double-click on it to open its Properties box.

If its Startup Type is set to Disabled, change it to Manual. This Service is required as it provides backup and restores capabilities.

Click Apply and then reboot your computer for the changes to take effect, and then see if this has helped make the error go away.

2] Check the disk for errors and bad sectors

Sometimes disk errors may also cause Windows 10 backup to fail. Hence, checking the disks for errors and bad sectors can help. For this, you have to use the ChkDsk /r parameter. The /r parameter repairs not only the errors but also the bad sectors on the selected disk.

chkdsk /r X:

Replace the letter X in the above command with your drive letter.

By using this command, you can check all the disks one by one. You will get the following message if the disk is currently in use, which most probably happens when a user scans the C drive.

Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N).

On getting this message, simply type Y and press Enter. Your computer will automatically scan the disk with the ChkDsk utility on the next restart.

Did that help you in fixing your issues?

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