Origin koristi DirectX API kao i svi ostali motori za igre. DirectX se koristi u grafici i renderiranju unutar igre. Ako kada pokušate instalirati ili pokrenuti igre u Origin -u na Windows 10, naiđete na pogrešku DirectX Setup Error: Došlo je do interne pogreške^{(DirectX Setup Error: An internal error has occurred)}  , onda bi vas ovaj post mogao zanimati. U ovom ćemo postu identificirati neke potencijalne poznate uzroke koji mogu pokrenuti pogrešku, a zatim ćemo ponuditi moguća rješenja kojima možete pokušati pomoći u otklanjanju ovog problema.

Ova se pogreška pojavljuje kada Origin ne može pokrenuti postavku DirectX -a prilikom instaliranja ili pokretanja vaše igre po prvi put. Možda ćete naići na pogrešku postavljanja DirectX-a: Došlo je do interne pogreške,^{(DirectX Setup Error: An internal error has occurred)}  poruka o pogrešci zbog jednog ili više (ali ne ograničavajući se na) sljedećih poznatih uzroka;

• Zastarjele ili oštećene DirectX datoteke .
• U nekim slučajevima Origin ne može samostalno instalirati DirectX^{(unable to independently install DirectX)} na vaše računalo. To može biti zbog problema s dopuštenjem ili zato što visina nije odobrena.
• Sukob antivirusnog softvera.

Pogreška pri postavljanju DirectX^{(DirectX Setup Error)} -a: Dogodila se interna pogreška

Ako ste suočeni s ovom pogreškom postavljanja DirectX-a, došlo je do interne pogreške^{(DirectX Setup Error, An internal error has occurred)} , možete isprobati naša preporučena rješenja u nastavku bez posebnog redoslijeda i vidjeti hoće li to pomoći u rješavanju problema.

1. Izbrišite^(Delete) ili premjestite stare DirectX datoteke u drugu mapu
2. Ručno instalirajte DirectX
3. Privremeno onemogućite antivirusni program
4. Ponovno instalirajte Origin.

Pogledajmo opis procesa koji je uključen u odnosu na svako od navedenih rješenja.

Prije nego što nastavite s rješenjima, provjerite jeste li prijavljeni kao administrator na svom računalu i provjerite imate li otvorenu internetsku vezu bez ikakvih proxy poslužitelja ili VPN-ova^{(proxy servers or VPNs)} .

1] Izbrišite^(Delete) ili premjestite stare DirectX datoteke u drugu mapu

Ako su DirectX datoteke koje se već nalaze u vašem direktoriju oštećene ili neupotrebljive, naići ćete na pogrešku postavljanja DirectX-a: Došlo je do interne pogreške^{(DirectX Setup Error: An internal error has occurred)} . To se može dogoditi ako ste promijenili direktorij mape Origin , što poništava izvorne putove datoteke. U tom slučaju možete izbrisati staru datoteku ili je premjestiti u drugu mapu, a zatim pokrenuti Origin – kada Origin otkrije datoteke koje nedostaju, u skladu s tim će ih preuzeti i ponovno instalirati.

Učinite sljedeće:

• Pritisnite tipku Windows + E za pokretanje File Explore^{(launch File Explore)} r.
• Idite na sljedeći direktorij:

C:\Program Files (x86)\Origin Games\*name of game*\Installer\directx\redist

Ako ne vidite  mapu redist  , morat ćete  prikazati skrivene datoteke i mape . Evo kako:

Pokrenite File Explorer.

Kliknite izbornik Prikaz ^(View ) .

Odaberite Options > Change folder and search options. 

Odaberite karticu Prikaz ^(View ) .

Kliknite radio gumb za opciju Prikaži skrivene datoteke, mape i pogone^{(Show hidden files, folders, and drives )} .

Također, poništite opciju Sakrij zaštićene datoteke operativnog sustava (preporučeno)^{(Hide protected operating system files (Recommended) )} .

• Sada morate stvoriti novu podmapu unutar mape redist i imenovati je kako god želite, a zatim premjestiti sve datoteke u novu mapu osim onih navedenih u nastavku:

DSETUP.dll

dsetup32.dll

DXSETUP.exe

Nakon što premjestite datoteke, možete izaći iz File Explorera^{(File Explorer)} i pokrenuti Origin , a zatim pokrenuti igru ​​i vidjeti je li problem riješen. Ako ne, pokušajte sa sljedećim rješenjem.

2] Ručno instalirajte DirectX

U nekim slučajevima Origin neće samostalno instalirati DirectX što može izazvati pogrešku postavljanja DirectX-a: Došlo je do interne pogreške^{(DirectX Setup Error: An internal error has occurred)} . To se može pratiti do ažuriranja sustava Windows^{(Windows Updates)} gdje su sigurnosne postavke strože, a pristup aplikacijama ograničen.

Ovo rješenje zahtijeva da ručno preuzmete i instalirate DirectX^{(download and install DirectX)} i vidite hoće li to pomoći u rješavanju problema.

3] Privremeno^{(Temporarily)} onemogućite antivirusni program

Ako ste nedavno instalirali bilo koji antivirusni softver treće strane na svoje računalo, postoje šanse da ometa Origin kada pokušava instalirati DirectX datoteke što može uzrokovati grešku postavljanja DirectX-a: Došlo je do interne pogreške^{(DirectX Setup Error: An internal error has occurred)} . U tom slučaju možete prvo pokušati privremeno onemogućiti antivirusni softver. Ako onemogućavanje AV programa ne uspije, potpuno deinstalirajte AV program^{(completely uninstall the AV program)} i pogledajte hoće li to pomoći.

4] Ponovno instalirajte Origin

Origin je platforma za digitalnu distribuciju koju je razvio Electronic Arts za kupnju i igranje videoigara. Softverski klijent platforme dostupan je za osobna računala i mobilne platforme. Origin klijent je softver koji se samostalno ažurira koji korisnicima omogućuje preuzimanje igara, paketa proširenja, paketa za pojačavanje sadržaja i zakrpa s Electronic Artsa^(Arts) . Prikazuje status dostupnih komponenti.

U osnovi koristite Origin za pokretanje svojih igara. U ovom rješenju možete pokušati deinstalirati Origin klijenta putem apleta Programi i značajke^{(uninstall Origin client via the Programs and Features applet)} , a zatim otići na službenu web stranicu i ponovno preuzeti i instalirati klijenta i vidjeti hoće li ovo popraviti grešku postavljanja DirectX-a: Došlo je do interne pogreške^{(DirectX Setup Error: An internal error has occurred)} .

Napomena: ^(Note: ) Morat ćete ponovno preuzeti sve svoje igre od nule nakon što ponovno instalirate Origin.

Također možete pokušati popraviti cijelu igru ​​unutar klijenta. To pomaže u otkrivanju datoteka koje su nepotpune ili oštećene.

PS : Ovaj će vam post pomoći ako primite  poruku o grešci za DirectX nije uspio inicijalizirati^{(DirectX failed to initialize)} .

Nadamo se^{(Hopefully one)} da će vam jedno od ovih rješenja uspjeti!

Origin DirectX Setup Error: An internal error has occurred

Origin makes use of the DirectX API like all other game еngines. DirectX is used in graphics and the rendering done inside the game. If when you try to install or launch games in Origin on Windows 10, you encounter the DirectX Setup Error: An internal error has occurred error message, then this post might interest you. In this post, we will identify some potential known causes that can trigger the error and then provide the possible solutions you can try to help remediate this issue.

This error occurs when Origin is unable to launch the DirectX setup when installing or launching your game for the first time. You might encounter the DirectX Setup Error: An internal error has occurred error message due to one or more (but not limited to) of the following known causes;

• Outdated or corrupt DirectX files.
• In some cases, Origin is unable to independently install DirectX on your computer. This might be because of permission issues or because the elevation is not granted.
• Antivirus software conflict.

DirectX Setup Error: An internal error has occurred

If you’re faced with this DirectX Setup Error, An internal error has occurred issue, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue.

1. Delete or move old DirectX files to another folder
2. Manually install DirectX
3. Temporarily disable the antivirus program
4. Reinstall Origin.

Let’s take a look at the description of the process involved in relation to each of the listed solutions.

Before you proceed with the solutions, make sure that you are logged in as an administrator on your computer and make sure you have an open internet connection without any proxy servers or VPNs.

1] Delete or move old DirectX files to another folder

If the DirectX files already present in your directory are corrupt or unusable, you’ll encounter the DirectX Setup Error: An internal error has occurred issue. This can occur if you have changed the directory of Origin folder, which invalidates the original file paths. In this case, you can delete the old file or move them to another folder and then launch Origin – when Origin detects the missing files, it will download and install them again accordingly.

Do the following:

• Press Windows key + E to launch File Explorer.
• Navigate to the following directory:

C:\Program Files (x86)\Origin Games\*name of game*\Installer\directx\redist

If you don’t see the redist folder, you’ll need to show hidden files and folders. Here’s how:

Launch File Explorer.

Click the View menu.

Select Options > Change folder and search options. 

Select the View tab.

Click the radio button for the Show hidden files, folders, and drives option.

Also, uncheck the Hide protected operating system files (Recommended) option.

• Now you need to create a new sub-folder within the redist folder and name it anything you want, then move all the files into the new folder except the ones mentioned below:

DSETUP.dll

dsetup32.dll

DXSETUP.exe

Once you have moved the files, you can exit File Explorer and launch Origin then launch the game and see if the issue is resolved. If not, try the next solution.

2] Manually install DirectX

In some cases Origin will fail to install DirectX on its own which can trigger the DirectX Setup Error: An internal error has occurred issue. This can be traced back to Windows Updates where the security settings are made tighter and access to applications gets limited.

This solution requires you manually download and install DirectX and see if that helps to resolve the issue.

3] Temporarily disable the antivirus program

If you have recently installed any third-party antivirus software on your computer, there are chances that it is interfering with Origin when it tries to install DirectX files which can cause the DirectX Setup Error: An internal error has occurred issue. In this case, you can try to first disable your antivirus software temporarily. If disabling the AV program doesn’t work, then completely uninstall the AV program and see if that helps.

4] Reinstall Origin

Origin is a digital distribution platform developed by Electronic Arts for purchasing and playing video games. The platform’s software client is available for personal computers and mobile platforms. The Origin client is self-updating software that allows users to download games, expansion packs, content booster packs and patches from Electronic Arts. It shows the status of components available.

You are basically using Origin to launch your games. In this solution, you can try to uninstall Origin client via the Programs and Features applet and then head to the official website and download and install the client again and see if this fixes the DirectX Setup Error: An internal error has occurred issue.

Note: You will have to re-download all of your games from scratch after you reinstall Origin.

You can also try repairing the entire game from within the client. This helps pinpoint files that are incomplete or corrupt.

PS: This post will help you if you receive DirectX failed to initialize error message.

Hopefully one of these solutions will work for you!

Related posts

• Popravite pogrešku učitavanja aplikacije 5:0000065434 u sustavu Windows 10

• Popravite Bdeunlock.exe lošu sliku, pogrešku sustava ili pogreške nereagiranja

• Popravi pogrešku u trgovini Microsoft Store 0x87AF0001

• Instalirajte Realtek HD Audio Driver Greška, pogreška OxC0000374 na Windows 10

• Popravite pogrešku aplikacije 0xc0150004 u sustavu Windows 11/10

• Popravite pogrešku WpnUserService.dll u sustavu Windows 11/10

• Popravi iznimku Obrada poruke Neočekivani parametri Pogreška sustava

• Šifra pogreške 0xc000000d, Vaše računalo treba popraviti u sustavu Windows

• Kako popraviti Runtime Error 217 na Windows 11/10

• Popravak pogreške 0xC00D3E8E, svojstvo se čita samo u sustavu Windows 11/10

• Popravak pogreške 1962, na računalima sa sustavom Windows 11/10 nije pronađen operativni sustav

• Pogreška u Microsoft Storeu 0x80D03805 u sustavu Windows 10

• Popravi pogrešku Windows Defendera 0x800b0100 u sustavu Windows 11/10

• Popravi lošu sliku, status pogreške 0xc0000020 na Windows 11/10

• Popravi pogrešku 503, usluga nedostupna - Steam

• Popravite šifru pogreške 19, Windows ne može pokrenuti ovaj hardverski uređaj

• Sustav ne može pisati na navedeni uređaj, pogreška 0x0000001D

• Došlo je do problema pri pokretanju ovog alata, kod pogreške 0x80080005 - 0x90018

• Popravi pogrešku 0xc00000e9 u sustavu Windows 11/10

• Popravite pogrešku ažuriranja ili aktivacije sustava Windows 10 0x800f0805