Ako kada pokušate instalirati OneDrive na svoje računalo sa sustavom Windows 11/10 i dobijete upit koji ukazuje  da se OneDrive ne može instalirati, šifra pogreške 0x80040c97^{(OneDrive couldn’t be installed, Error Code 0x80040c97)} , onda vam ovaj post treba pomoći. U ovom ćemo postu navesti potencijalne uzroke, kao i ponuditi najprikladnija rješenja problema.

Kada naiđete na ovu pogrešku OneDrive^{(OneDrive error)} , dobit ćete sljedeću punu poruku o pogrešci;

Microsoft OneDrive Setup
OneDrive couldn’t be installed
The file you downloaded might be damaged, or there might be a problem with certificates on your PC. Please download and install OneDrive again, or search the forums on Answers.microsoft.com for the following error code.
(Error code: 0x80040c97)

U nastavku su mogući krivci:

• Oštećena ili oštećena datoteka za postavljanje.
• Korumpirani certifikati.
• Windows registar.
• Softver treće strane.
• Vatrozid za Windows.

OneDrive se nije mogao instalirati, kod pogreške 0x80040c97^{(Error Code 0x80040c97)}

Ako ste suočeni s ovim problemom, možete isprobati naša preporučena rješenja u nastavku bez posebnog redoslijeda i provjeriti pomaže li to riješiti problem.

1. Poništite OneDrive
2. Ponovno instalirajte OneDrive
3. Vratite se na stariju verziju OneDrivea^(OneDrive)

Pogledajmo opis procesa koji se odnosi na svako od navedenih rješenja.

1] Poništite OneDrive

Ovo rješenje jednostavno zahtijeva da  poništite OneDrive^{(reset OneDrive)} i vidite hoće li to pomoći u rješavanju problema OneDrive koji se ne može instalirati, kod pogreške 0x80040c97^{(OneDrive couldn’t be installed, Error Code 0x80040c97)} . U suprotnom^(Otherwise) , pokušajte sa sljedećim rješenjem.

2] Ponovno instalirajte OneDrive

Učinite sljedeće:

• Pritisnite tipku Windows key + X za otvaranje izbornika Power User Menu^{(open Power User Menu)} .
• Dodirnite A na tipkovnici da pokrenete PowerShell u admin/povišenom načinu rada.
• U PowerShell konzoli upišite naredbu u nastavku i pritisnite Enter da biste prekinuli sve skrivene pozadinske procese OneDrive bilo koje vrste, npr. instalaciju, izvođenje itd.

taskkill /f /im OneDrive.exe

• Nakon što se naredba izvrši, možete izaći iz PowerShell konzole.
• Zatim pritisnite tipku Windows key + R da biste pozvali dijaloški okvir Pokreni.
• U dijaloškom okviru Pokreni upišite appwiz.cpl i pritisnite Enter da biste otvorili applet Programi^(Programs) i značajke .^(Features)
• Pronađite OneDrive^{(Locate OneDrive)} (ako je dostupan) na popisu instaliranih programa.
• Odaberite Microsoft OneDrive.
• Kliknite Deinstaliraj^(Uninstall)  da biste potpuno uklonili OneDrive i njegove datoteke s računala.
• Nakon dovršetka procesa deinstalacije, izbrišite Temp datoteke^{(clear Temp files)} i ponovno pokrenite računalo.

Prilikom pokretanja, preuzmite novu datoteku za postavljanje OneDrive^{(download fresh OneDrive setup file)} i pokušajte ponovno instalirati. Ako problem s instalacijom i dalje postoji, pokušajte sa sljedećim rješenjem.

3 ] Instalirajte^{(] Install)} stariju verziju OneDrivea^(OneDrive)

Ako poništavanje i ponovna instalacija OneDrivea^(OneDrive) nisu uspjeli, problem je najvjerojatnije povezan s kompatibilnošću verzija između Windows 11/10 Build i Microsoft OneDrive .

Prijavljeno je da nedavna ažuriranja OneDrivea mogu uzrokovati pogrešku u fokusu. U tom slučaju možete preuzeti^(download) i instalirati stariju verziju OneDrivea^(OneDrive) . Možete isprobati stariju verziju još od 19.152.0801.0008 i napredovati i vidjeti koja radi bez problema.

Nadam se da ovo pomaže!

Povezani post^{(Related post)} : Ispravite pogrešku OneDrive 0x8004de34 u sustavu Windows^{(Fix OneDrive error 0x8004de34 on Windows)} .

OneDrive couldn’t be installed, Error Code 0x80040c97

If when you attemрt to install OneDrive on your Windows 11/10 computer and you receive a рrompt indicаting  OneDrive couldn’t be installed, Error Code 0x80040c97, then this post is intended to help you. In this post, we will list potential causes, as well as offer the most suitable solutions to the issue.

When you encounter this OneDrive error, you’ll receive the following full error message;

Microsoft OneDrive Setup
OneDrive couldn’t be installed
The file you downloaded might be damaged, or there might be a problem with certificates on your PC. Please download and install OneDrive again, or search the forums on Answers.microsoft.com for the following error code.
(Error code: 0x80040c97)

Below are potential culprits:

• Damaged or corrupted setup file.
• Corrupt Certificates.
• Windows Registry.
• Third-party Software.
• Windows Firewall.

OneDrive couldn’t be installed, Error Code 0x80040c97

If you’re faced with this issue, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue.

1. Reset OneDrive
2. Reinstall OneDrive
3. Downgrade to an earlier version of OneDrive

Let’s take a look at the description of the process involved concerning each of the listed solutions.

1] Reset OneDrive

This solution simply requires you to reset OneDrive and see if that helps to resolve the OneDrive couldn’t be installed, Error Code 0x80040c97 issue. Otherwise, try the next solution.

2] Reinstall OneDrive

Do the following:

• Press Windows key + X to open Power User Menu.
• Tap A on the keyboard to launch PowerShell in admin/elevated mode.
• In the PowerShell console, type in the command below and hit Enter to terminate all the hidden background OneDrive processes of any kind i.e. installation, execution, etc.

taskkill /f /im OneDrive.exe

• Once the command executes, you can exit PowerShell console.
• Next, press Windows key + R to invoke the Run dialog.
• In the Run dialog box, type appwiz.cpl and hit Enter to open the Programs and Features applet.
• Locate OneDrive (if available) in the list of installed programs.
• Select Microsoft OneDrive.
• Click Uninstall to completely remove OneDrive and its files from your PC.
• Once the uninstall process completes, clear Temp files and restart your computer.

On boot, download fresh OneDrive setup file and try the installation again. If the installation issue persists, try the next solution.

3] Install an earlier version of OneDrive

If resetting and reinstalling OneDrive did not work for you then the problem is most likely related to the version compatibility between Windows 11/10 Build & Microsoft OneDrive.

It has been reported that the recent updates to OneDrive may be causing the error in focus. In this case, you can download and install an earlier version of OneDrive. You can try an earlier version as far back as 19.152.0801.0008 and work your way up and see which works without issues.

Hope this helps!

Related post: Fix OneDrive error 0x8004de34 on Windows.

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