Ako ste korisnik Mac računala koji se oslanja na OneDrive za pohranu i pristup datotekama u oblaku, mogli biste naići na probleme u kojima usluga ne uspije pravilno sinkronizirati stavke. To može biti frustrirajuće i dovesti do gubitka podataka, nedosljednosti između različitih verzija vaših datoteka i brojnih drugih problema.

U ovom ćemo članku istražiti uobičajene uzroke zašto se OneDrive možda ne sinkronizira s vašim macOS uređajem i pružiti rješenja koja će vam pomoći da ponovno vratite uslugu na pravi put.

1. Pauzirajte i nastavite sinkronizaciju

Ponekad OneDrive zapne pri sinkronizaciji datoteka na Macu^(Mac) . Pauziranje^(Pausing) i nastavak procesa sinkronizacije brz je način rješavanja problema. Samo:

1. Odaberite ikonu OneDrive na traci izbornika Maca.
2. Otvorite izbornik Pomoć i postavke.
3. Odaberite Pauziraj sinkronizaciju^{(Select Pause Syncing)} i odaberite 2 sata, 8 sati ili 24 sata. Nije važno koje trajanje odaberete.

1. Pričekajte do jedne minute.
2. Ponovo otvorite OneDrive izbornik Pomoć^(Help) i postavke^(Settings) i odaberite Nastavi sinkronizaciju^{(Resume Syncing)} .

2. Ponovno pokrenite OneDrive

Sljedeći popravak uključuje napuštanje i ponovno pokretanje OneDrivea^(OneDrive) . Otvorite izbornik statusa OneDrive , odaberite Pomoć^(Help) i postavke^(Settings) i odaberite Napusti OneDrive^{(Quit OneDrive)} . Nakon što se aplikacija isključi, ponovno otvorite Launchpad i odaberite OneDrive .

Ako se OneDrive čini zaglavljenim, upotrijebite Macov Monitor aktivnosti^{(use the Mac’s Activity Monitor)} da prisilno zatvorite aplikaciju. Napraviti to:

1. Otvorite Launchpad i odaberite Ostalo > Monitor aktivnosti^{(Activity Monitor)} .
2. Pronađite OneDrive^{(Locate OneDrive)} u stupcu Proces^(Process) .
3. Odaberite gumb Stop.
4. Odaberite Force-Quit.

1. Ponovno pokrenite OneDrive putem podloge za pokretanje^(Launchpad) .

3. Ponovno pokrenite svoj Mac

Ponovno pokretanje Maca^(Mac) pomaže u rješavanju problema sinkronizacije s OneDriveom^(OneDrive) brisanjem memorije sustava i ponovnim uspostavljanjem veze između računala i usluge u oblaku.

Da biste to učinili, otvorite Appleov^(Apple) izbornik i odaberite Restart . Zatim^(Next) poništite okvir pored Ponovno otvori^(Reopen) prozore prilikom ponovne prijave i odaberite Ponovno pokreni^(Restart) u skočnom prozoru za potvrdu.

4. Provjerite postoje li problemi specifični za datoteku^(File) ili mapu^{(Folder-Specific Issues)}

Ako se problem javlja samo s određenom datotekom ili mapom, evo nekoliko mogućih objašnjenja:

• Put do datoteke ili mape ima preko 400 znakova. Skratite put datoteke.
• Naziv datoteke ili mape sadrži sljedeće znakove: . ” * : < > ? / | . Preimenujte stavku kako biste uklonili nedopuštene znakove.
• Datoteka je veća od 250 GB. Komprimirajte ili podijelite datoteku^{(Compress or split the file)} i pokušajte ponovno. Ako ste na poslovnom ili školskom računu, pojedinačne veličine datoteka ne bi trebale prelaziti 15 GB.

5. Uklonite datoteku .DS_Store

Sljedeći popravak uključuje uklanjanje datoteke .DS_Store^{(removing the .DS_Store file)} koja se odnosi na problematičnu mapu koja se više puta ne sinkronizira u OneDriveu^(OneDrive) . Napraviti to:

1. Otvorite Launchpad i odaberite Ostalo > Terminal .
2. Izvršite sljedeće naredbe jednu za drugom:

• sudo ls — Morate unijeti lozinku svog Mac korisničkog računa nakon ove naredbe.
• cd — Pritisnite razmaknicu^{(— Press Space)} , a zatim povucite i ispustite problematičnu datoteku ili mapu u prozor terminala^(Terminal) kako biste umetnuli njen put.
• rm -f .DS_Store

6. Provjerite svoju internetsku vezu

Neispravna internetska veza ometa protok podataka između OneDrivea^(OneDrive) i vašeg Maca^(Mac) , što dovodi do pogrešaka i nedosljednosti u sinkronizaciji. Provjerite brzinu svoje internetske veze pomoću online alata kao što je Fast.com . Ako se čini sporim, evo nekoliko ispravaka povezanih s mrežom koje biste trebali isprobati:

• Približite svoj Mac usmjerivaču (ako ste na Wi-Fi mreži).
• Ponovno pokrenite mrežni usmjerivač.
• Testirajte OneDrive^{(Test OneDrive)} na drugoj Wi-Fi ili Ethernet mreži.
• Očistite DNS predmemoriju Maca^{(Clear the Mac’s DNS cache)} .
• Vratite svoj ruter^{( your router)} na tvorničke postavke .

Ako ništa od toga ne pomogne, pogledajte naše vodiče za rješavanje problema s ^{(Ethernet troubleshooting guides)}Wi-Fi^{(check our Wi-Fi)} i Ethernetom za više načina za rješavanje spore internetske veze.

7. Provjerite svoje OneDrive postavke

OneDrive nudi mnogo opcija koje utječu na funkcioniranje usluge pohrane u oblaku na vašem Macu^(Mac) . Još jednom ih provjerite^{(Double-check)} jesu li povezani s vašim problemom i po potrebi ih izmijenite. Da biste došli do njih:

1. Otvorite izbornik statusa OneDrive.
2. Odaberite Pomoć i postavke.
3. Odaberite Postavke.

U dijaloškom okviru OneDrive Preferences koji se pojavi, prođite kroz sljedeću karticu i opcije.

Postavke: OneDrive^(OneDrive) prema zadanim postavkama koristi funkciju Datoteke na zahtjev^{(Files On-Demand)} koja lokalno sinkronizira datoteke samo ako ih pokušate otvoriti. Ako više volite da se svaka datoteka sinkronizira s vašim Mac računalom^(Mac) i bude spremna za trenutni pristup, odaberite Preuzmi^(Download) sve OneDrive datoteke sada.

Račun: Ako se datoteka ili mapa na OneDriveu^(OneDrive) ne pojavi unutar lokalnog direktorija za sinkronizaciju, odaberite gumb Odaberi mape^{(Choose Folders)} i provjerite je li okvir pokraj mape aktivan.

Sigurnosno kopiranje: OneDrive može sigurnosno kopirati mape radne površine^(Desktop) i dokumenata^(Documents) vašeg Mac računala . Ako se to ne dogodi, odaberite gumb Upravljanje sigurnosnim kopijama^{(Manage Backups)} i provjerite jesu li oba postavljena za sinkronizaciju s uslugom.

Mreža: OneDrive vam omogućuje da ograničite propusnost koju koristi na sporijim mrežama, ali to može dovesti do problema sa sinkronizacijom. Postavite Upload^{(Set Upload)} i Download na Ne ograničavaj^(Limit) i provjerite ima li to neku razliku.

Prijenos sustava Office^(Office) : ako koristite programe sustava Office na svom ^(Office)Macu^(Mac) kao što su Word , Exel ili PowerPoint , opcija Koristi^{(Use Office)} aplikacije sustava Office za sinkronizaciju datoteka sustava Office^(Office) koje otvaram mora biti aktivna ako želite da se vaši dokumenti sinkroniziraju s uslugom OneDrive^(OneDrive) .

8. Provjerite OneDrive mapu na mreži^{(OneDrive Folder Online)}

Ako čekate da se datoteka s drugog uređaja — npr. iPhone, iPad ili Android —^{(Android—to)} sinkronizira s vašim Mac računalom^(Mac) , možda uopće nije prenesena na poslužitelje OneDrivea.

Posjetite OneDrive.com putem web preglednika i provjerite možete li mu pristupiti na taj način. Ako nije prisutna, ponovno prenesite datoteku ili radite na primjenjivim popravcima na uređaju.

Na primjer, ako problem nastaje na računalu, evo kako možete riješiti probleme sa sinkronizacijom OneDrivea u sustavu Windows 10 i 11^{(fix OneDrive sync issues in Windows 10 and 11)}

9. Ponovno postavite OneDrive

Ponovno postavljanje OneDrive^(OneDrive) instalacije vašeg Mac računala u izvorno stanje briše oštećene ili zastarjele datoteke i prisiljava čistu sinkronizaciju vaših datoteka s oblakom. Napraviti to:

1. Zatvorite OneDrive.
2. Otvorite mapu Applications na vašem Macu^(Mac) .
3. Pronađite OneDrive^{(Find OneDrive)} , desnom tipkom miša kliknite aplikaciju i odaberite Prikaži sadržaj paketa^{(Show Package Contents)} .
4. Idite na Sadržaj > Resursi.
5. Dvaput kliknite^{(Double-click)} datoteku ResetOneDriveApp.command ili ResetOneDriveAppStandalone.command .

1. Pokrenite OneDrive i prođite kroz upite na zaslonu da ponovno konfigurirate uslugu pohrane u oblaku na vašem Macu^(Mac) .

10. Ažurirajte OneDrive

Ažuriranje OneDrivea^(OneDrive) na najnoviju verziju može pomoći u rješavanju poznatih problema koji sprječavaju sinkronizaciju usluge na vašem Macu^(Mac) . Ako koristite samostalnu verziju aplikacije OneDrive za stolna računala, upotrijebite Microsoft AutoUpdate da provjerite postoje li najnovija ažuriranja. Napraviti to:

1. Otvorite Finder i odaberite Go > Go to Folder na traci izbornika.
2. Kopirajte i zalijepite sljedeću stazu i pritisnite Enter:

/Library/Application Support/Microsoft/MAU2.0

1. Dvaput kliknite Microsoft AutoUpdate.
2. Odaberite Provjeri ažuriranja.
3. Instalirajte^(Install) sva ažuriranja na čekanju za Microsoft OneDrive .

Ako koristite App Store verziju OneDrivea^(OneDrive) , samo otvorite App Store , odaberite Ažuriranja^(Update) na bočnoj traci i odaberite Ažuriraj^(Update) pored OneDrivea^(OneDrive) .

11. Sign Out/Sign se na OneDrive račun^{(OneDrive Account)}

Drugi način za rješavanje problema sa sinkronizacijom OneDrivea^(OneDrive) je da se odjavite sa svog Microsoft računa^{(Microsoft Account)} i ponovno prijavite. Napraviti to:

1. Otvorite izbornik Pomoć^(Help) i postavke usluge^(Settings) OneDrive i odaberite Postavke.
2. Prijeđite na karticu Račun.
3. Odaberite Unlink this Mac.

1. Odaberite Prekini vezu računa.
2. Ponovno pokrenite Mac.
3. Otvorite OneDrive , prijavite se svojim Microsoft računom^{(Microsoft Account)} i postavite uslugu pohrane u oblaku na svom Macu^(Mac) .

12. Provjerite svoj Mac i OneDrive pohranu

Problemi sa sinkronizacijom OneDrivea mogu se pojaviti ako je vašem Macu^(Mac) skoro ponestalo prostora za pohranu. Da biste oslobodili prostor:

1. Otvorite Appleov^(Apple) izbornik i odaberite Postavke sustava^{(System Settings)} .
2. Idite na Općenito > Pohrana.
3. Razradite^(Work) preporuke za uštedu prostora ili uklonite neželjene aplikacije sa svog Maca^(Mac) .

Također možete promijeniti direktorij za sinkronizaciju OneDrive na vanjski tvrdi disk s odgovarajućim prostorom za pohranu. Međutim, to zahtijeva da se odjavite i vratite na OneDrive .

Osim toga, možda ćete morati kupiti dodatnu pohranu na OneDriveu^{(buy additional storage on OneDrive)} ako je blizu pune. Da biste provjerili raspoloživi prostor na OneDriveu^(OneDrive) , otvorite dijaloški okvir OneDrive Preferences i odaberite Račun^(Account) .

13. Onemogućite proxy postavke

Onemogućavanje postavki proxyja na Macu može riješiti probleme sa sinkronizacijom OneDrivea dopuštajući aplikaciji da zaobiđe mrežna ograničenja ili konfiguracije koje blokiraju ili odgađaju prijenose i preuzimanja. Napraviti to:

1. Otvorite aplikaciju Postavke sustava.
2. Odaberite Mreža^{(Select Network)} , odaberite Wi-Fi i odaberite karticu Proxy^(Proxies) .
3. Onemogućite opcije automatskog^(Auto) otkrivanja proxyja i automatske^(Automatic) konfiguracije proxyja ako su aktivne.

14. Deinstalirajte i ponovno instalirajte OneDrive^{(Reinstall OneDrive)}

Ponovna instalacija OneDrivea^(OneDrive) na Macu^(Mac) može riješiti probleme sa sinkronizacijom uklanjanjem temeljnih softverskih sukoba i grešaka oštećenja koje mogu uzrokovati problem. Napraviti to:

1. Prekinite vezu svog Microsoft računa^{(Microsoft Account)} s OneDriveom^(OneDrive) (više o tome gore).
2. Posjetite mapu Applications na vašem Macu^(Mac) i premjestite OneDrive u Trash .
3. Unesite lozinku svog Mac korisničkog računa i odaberite U redu.

1. Preuzmite^(Download) i ponovno instalirajte OneDrive putem Microsoftove web stranice^{(Microsoft website)} ili Mac App Storea^{(Mac App Store)} .
2. Postavite^(Set) i koristite OneDrive na vašem Macu^(Mac) .

OneDrive ponovno sinkronizira datoteke na vašem Macu^{(Your Mac Again)}

Uz pomoć savjeta za rješavanje problema opisanih u ovom članku, možete prevladati većinu problema koji dovode do toga da se OneDrive ne sinkronizira na vašem Macu^(Mac) . Proaktivnošću i sustavnim pristupom rješavanju problema možete održavati svoje datoteke ažurnima i dostupnima s bilo kojeg mjesta na bilo kojem uređaju. Razmislite o alternativnom rješenju kao što je Google Drive^{(alternative solution like Google Drive)} ili Appleov izvorni servis za pohranu iCloud^{(Apple’s native iCloud storage service)} ako problemi sa sinkronizacijom potraju.

OneDrive Not Syncing on Mac? 14 Fixes to Try

If you’re a Mac user who relieѕ on OneDrive to store and access files in the cloud, you may run into issues where the service failѕ to sync items properly. This can be frustrating and lead to loѕt data, inconsistencies between different versions of your files, and numerous other problemѕ.

In this article, we’ll explore common causes why OneDrive may not be syncing to your macOS device and provide solutions to help you get the service back on track again.

1. Pause and Resume Syncing

Sometimes, OneDrive gets stuck syncing files on the Mac. Pausing and resuming the sync process is a quick way to resolve the problem. Just:

1. Select the OneDrive icon on the Mac’s menu bar.
2. Open the Help & Settings menu.
3. Select Pause Syncing and choose 2 hours, 8 hours, or 24 hours. It does not matter what duration you select.

1. Wait for up to one minute.
2. Re-open OneDrive’s Help & Settings menu and choose Resume Syncing.

2. Restart OneDrive

The following fix involves quitting and relaunching OneDrive. Open the OneDrive status menu, select Help & Settings, and choose Quit OneDrive. Once the application shuts down, re-open the Launchpad and select OneDrive.

If OneDrive appears stuck, use the Mac’s Activity Monitor to force-quit the application. To do that:

1. Open the Launchpad and select Other > Activity Monitor.
2. Locate OneDrive under the Process column.
3. Select the Stop button.
4. Choose Force-Quit.

1. Relaunch OneDrive via the Launchpad.

3. Restart Your Mac

Restarting a Mac helps fix syncing issues with OneDrive by clearing the system’s memory and re-establishing the connection between the computer and the cloud service.

To do that, open the Apple menu and select Restart. Next, uncheck the box next to Reopen windows when logging back in and choose Restart on the confirmation pop-up.

4. Check for File or Folder-Specific Issues

If the problem happens with a specific file or folder only, here are several possible explanations:

• The file or folder path is over 400 characters long. Shorten the file path.
• The file or folder name contains the following characters: . ” * : < > ? / \ | . Rename the item to remove the illegal characters.
• The file is larger than 250GB. Compress or split the file and try again. If you’re on a work or school account, individual file sizes shouldn’t exceed 15GB.

5. Remove the .DS_Store File

The next fix involves removing the .DS_Store file related to a problematic folder that fails to sync repeatedly in OneDrive. To do that:

1. Open the Launchpad and select Other > Terminal.
2. Execute the following commands one after the other:

• sudo ls — You must enter your Mac user account password after this command.
• cd — Press Space, then drag and drop the problematic file or folder into the Terminal window to insert its path.
• rm -f .DS_Store

6. Check Your Internet Connection

A spotty internet connection disrupts the data flow between OneDrive and your Mac, leading to synchronization errors and inconsistencies. Check the speed of your internet connection using an online tool like Fast.com. If it appears slow, here are several network-related fixes you should try:

• Move your Mac closer to the router (if you’re on a Wi-Fi network).
• Restart the network router.
• Test OneDrive on a different Wi-Fi or Ethernet network.
• Clear the Mac’s DNS cache.
• Factory reset your router.

If none of them helps, check our Wi-Fi and Ethernet troubleshooting guides for more ways to fix a slow internet connection.

7. Check Your OneDrive Settings

OneDrive offers many options that affect how the cloud-storage service functions on your Mac. Double-check them to see if they’re related to your issue and modify them as needed. To get to them:

1. Open the OneDrive status menu.
2. Select Help & Settings.
3. Choose Preferences.

On the OneDrive Preferences dialog that shows up, go through the following tab and options.

Preferences: By default, OneDrive uses Files On-Demand functionality that only syncs files locally if you attempt to open them. If you prefer every file to sync to your Mac and be ready for immediate access, choose Download all OneDrive files now.

Account: If a file or folder on OneDrive fails to appear within the local sync directory, select the Choose Folders button and make sure that the box next to the folder is active.

Backup: OneDrive is capable of backing up your Mac’s Desktop and Documents folders. If that doesn’t happen, select the Manage Backups button and make sure they are both set to sync with the service.

Network: OneDrive allows you to limit the bandwidth it uses on slower networks, but that can lead to sync issues. Set Upload and Download to Don’t Limit and check if that makes a difference.

Office Upload: If you use Office programs on your Mac like Word, Exel, or PowerPoint, the Use Office applications to sync Office files that I open option must be active if you want your documents to sync with OneDrive.

8. Check the OneDrive Folder Online

If you’re waiting for a file from another device—e.g., an iPhone, iPad, or Android—to sync to your Mac, it might not have been uploaded to OneDrive’s servers in the first place.

Visit OneDrive.com via a web browser and check if you can access it that way. If it’s not present, re-upload the file or work on any applicable fixes on the device.

For example, if the problem originates on a PC, here’s how you can fix OneDrive sync issues in Windows 10 and 11

9. Reset OneDrive

Resetting your Mac’s OneDrive installation to its original state clears out corrupted or outdated files and forces a clean synchronization of your files with the cloud. To do that:

1. Quit OneDrive.
2. Open the Applications folder on your Mac.
3. Find OneDrive, right-click the application, and select Show Package Contents.
4. Go to Contents > Resources.
5. Double-click the ResetOneDriveApp.command or ResetOneDriveAppStandalone.command file.

1. Launch OneDrive and work through the onscreen prompts to reconfigure the cloud storage service on your Mac.

10. Update OneDrive

Updating OneDrive to its latest version can help resolve known issues preventing the service from syncing on your Mac. If you use the standalone version of the OneDrive desktop app, use Microsoft AutoUpdate to check for the newest updates. To do that:

1. Open Finder and select Go > Go to Folder on the menu bar.
2. Copy and paste the following path and press Enter:

/Library/Application Support/Microsoft/MAU2.0

1. Double-click Microsoft AutoUpdate.
2. Select Check for Updates.
3. Install any pending updates for Microsoft OneDrive.

If you use the App Store version of OneDrive, just open the App Store, select Updates on the sidebar, and choose Update next to OneDrive.

11. Sign Out/Sign In to OneDrive Account

Another way to fix OneDrive sync problems is to sign out of your Microsoft Account and back in again. To do that:

1. Open OneDrive’s Help & Settings menu and choose Preferences.
2. Switch to the Account tab.
3. Choose Unlink this Mac.

1. Select Unlink Account.
2. Restart your Mac.
3. Open OneDrive, sign in with your Microsoft Account, and set up the cloud storage service on your Mac.

12. Check Your Mac and OneDrive Storage

OneDrive sync issues can crop up if your Mac is close to running out of storage. To free up space:

1. Open the Apple menu and select System Settings.
2. Go to General > Storage.
3. Work through any space-saving recommendations or remove unwanted applications from your Mac.

You can also change the OneDrive sync directory to an external hard drive with adequate storage space. However, that requires you to sign out and back into OneDrive.

Additionally, you might need to buy additional storage on OneDrive if it’s close to full. To check your available space on OneDrive, open the OneDrive Preferences dialog and select Account.

13. Disable Proxy Settings

Disabling a Mac’s proxy settings can fix OneDrive sync issues by allowing the app to bypass network restrictions or configurations blocking or delaying uploads and downloads. To do that:

1. Open the System Settings app.
2. Select Network, choose Wi-Fi, and pick the Proxies tab.
3. Disable the Auto proxy discovery and Automatic proxy configuration options if active.

14. Uninstall and Reinstall OneDrive

Reinstalling OneDrive on a Mac can fix sync issues by removing underlying software conflicts and corruption errors that may be causing the problem. To do that:

1. Unlink your Microsoft Account from OneDrive (more on that further above).
2. Visit the Applications folder on your Mac and move OneDrive into the Trash.
3. Enter your Mac user account password and select OK.

1. Download and reinstall OneDrive via the Microsoft website or the Mac App Store.
2. Set up and use OneDrive on your Mac.

OneDrive Is Syncing Files on Your Mac Again

With the help of the troubleshooting tips outlined in this article, you can overcome most problems resulting in OneDrive not syncing on your Mac. By being proactive and taking a systematic approach to troubleshooting, you can keep your files up to date and accessible from anywhere on any device. Consider checking out an alternative solution like Google Drive or Apple’s native iCloud storage service if the sync issues persist.

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