Ako želite koristiti verziju naredbenog retka Microsoftovog pomoćnika za podršku i oporavak^{(Microsoft Support and Recovery Assistant)} ( SaRA ) na računalu sa Windows 11/10 , evo kako to možete učiniti. Pogodan je za daljinsku dijagnostiku problema vezanih uz Microsoft Office . Evo kako možete preuzeti i postaviti SaRA na Windows 11/10 računalo.

Ponekad želite pružiti podršku udaljenom računalu povezanom s Microsoft 365 aplikacijama. Ako korištenje  Microsoftovog pomoćnika za podršku i oporavak^{(Microsoft Support and Recovery Assistant)} Â nije moguće iz nekih razloga, možete koristiti verziju naredbenog retka da biste obavili posao.

Kako koristiti verziju naredbenog retka za Microsoftovu podršku^{(Microsoft Support)} i pomoćnik za oporavak^{(Recovery Assistant)}

Da biste koristili verziju programa Microsoft Support^{(Microsoft Support)} and Recovery Assistant iz naredbenog retka , slijedite ove korake:

1. Preuzmite SaRA^{(Download SaRA)} sa službene web stranice.
2. Izvadite mapu GOTOVO.
3. Potražite cmd u okviru za pretraživanje na traci zadataka i kliknite ^(Taskbar)Pokreni^(Run) kao administrator.
4. Kliknite gumb Da.
5. Koristite  naredbu cd za navigaciju do mape GOTOVO .^(DONE)
6. Unesite naredbu poput:SaRAcmd.exe -S OfficeScrubScenario -AcceptEula

Da biste saznali više o ovim koracima, nastavite čitati.

Prvo morate preuzeti Microsoftovu podršku^{(Microsoft Support)} i pomoćnik za oporavak^{(Recovery Assistant)} sa službene web stranice. Nakon preuzimanja, raspakirajte  mapu DONE ^(DONE ) i sačuvajte je negdje drugdje.

Zatim morate otvoriti naredbeni redak^{(Command Prompt)} kao administrator. Za to potražite  cmd  u okviru za pretraživanje na traci zadataka^(Taskbar) , kliknite  opciju Pokreni kao administrator ^{(Run as administrator )} i odaberite  opciju Yes  .

Nakon toga, morate prijeći do mape GOTOVO . ^(DONE)Recimo da imate tu mapu na radnoj površini. Za to unesite sljedeću naredbu:

cd C:\Users\username\Desktop\DONE

Sada možete unijeti naredbe za korištenje verzije Microsoftovog pomoćnika za podršku^{(Microsoft Support)} i oporavak^{(Recovery Assistant)} s naredbenog retka . Dostupne su sljedeće naredbe za korištenje:

SaRAcmd.exe -S OfficeScrubScenario -AcceptEula

U gornjoj naredbi, -S je prekidač koji označava vrstu dijagnostike/scenarija koju želite izvesti ili kroz koju želite proći. Postoje i drugi prekidači kao što su -AcceptEula ,  -DisplayEULA ,   -Help i  -? .

Ovisno o pitanju, SaRA će odlučiti što dalje. Prema poduzetoj radnji, može prikazati različite poruke u prozoru naredbenog retka^{(Command Prompt)} , a neke od njih su poput ovih:

An Offline scan was performed because Outlook is either not running or it is running elevated (as Administrator). See <filename> in %localappdata%\saralogs\UploadLogs.

A Full scan was performed. See <filename> in %localappdata%\saralogs\UploadLogs.

I tako dalje.

Najbolja stvar kod ovog alata je da ne morate birati radnju. Microsoftov pomoćnik za podršku^{(Microsoft Support)} i oporavak^{(Recovery Assistant)} automatski odabire radnju za sebe.

Što je Microsoftov pomoćnik za podršku^(Support) i oporavak^{(Recovery Assistant)} ?

Microsoftov pomoćnik za podršku^{(Microsoft Support)} i oporavak^{(Recovery Assistant)} je alat za dijagnostiku i rješavanje problema koji vam omogućuje izvođenje različitih testova kako biste otkrili probleme u vezi s Microsoftom 365^{(Microsoft 365)} , Outlookom^(Outlook) itd. Aplikaciju je moguće pokrenuti i koristiti je kao alat za naredbeni redak.

Zašto Microsoftova podrška^{(Microsoft Support)} i pomoćnik za oporavak^{(Recovery Assistant)} traje toliko dugo?

Ponekad može postojati više problema koje Microsoftova podrška^{(Microsoft Support)} i pomoćnik za oporavak^{(Recovery Assistant)} treba riješiti kako bi vam pružio bolje korisničko iskustvo. Dok rješava više od jednog problema, SaRA bi mogla potrajati više nego inače na vašem računalu.

Kako SaRA alat radi?

Microsoft Support and Recovery Assistant ili SaRA pokreće skeniranje na vašem računalu kako bi identificirao pogrešku povezanu s Outlookom^(Outlook) , Microsoft 365 aplikacijama itd. Ako otkrije nešto značajno, potrebno je brojne radnje za rješavanje problema kako bi se riješio problem. Ponekad ćete možda morati otvoriti SaRA s administratorskim ovlastima da izvršite zadatak koji bi trebao obaviti.

Kako mogu pokrenuti Microsoft Support and Recovery Assistant ?

Postoje dvije metode za pokretanje Microsoftove podrške^{(Microsoft Support)} i pomoćnika za oporavak^{(Recovery Assistant)} na računalu sa sustavom Windows 10^{(Windows 10)} ili Windows 11 – koristite GUI način rada ili alat naredbenog retka. Da biste saznali više o  GUI načinu Microsoftove podrške i pomoćnika za oporavak^{(GUI mode of Microsoft Support and Recovery Assistant)} , možete slijediti ovaj vodič. Kako biste saznali više o metodi naredbenog retka, ovaj je članak za vas.

Ovo je način na koji možete pokrenuti ili koristiti verziju naredbenog retka Microsoft Support and Recovery Assistant . Ako želite, možete ga preuzeti sa  docs.microsoft.com .

Using command-line version of Microsoft Support and Recovery Assistant

If you want to use the command-line version of Microsoft Support and Recovery Assistant (SaRA) on a Windows 11/10 computer, here is how you can do that. It is suitable for remote diagnostics of problems related to Microsoft Office. Here is how you can download and set up SaRA on Windows 11/10 computer.

There could be times when you want to provide support to a remote computer related to Microsoft 365 apps. If using downloading the Microsoft Support and Recovery Assistant is not possible due to some reasons, you can use the command-line version to get the job done.

How to use command-line version of Microsoft Support and Recovery Assistant

To use command-line version of Microsoft Support and Recovery Assistant, follow these steps:

1. Download SaRA from the official website.
2. Extract the DONE folder.
3. Search for cmd in the Taskbar search box and click on Run as administrator.
4. Click the Yes button.
5. Use cd command to navigate to the DONE folder.
6. Enter a command like: SaRAcmd.exe -S OfficeScrubScenario -AcceptEula

To learn more about these steps, continue reading.

At first, you have to download Microsoft Support and Recovery Assistant from the official website. After downloading, extract the DONE folder and keep it somewhere else.

Next, you have to open Command Prompt as administrator. For that, search for cmd in the Taskbar search box, click on the Run as administrator option and select the Yes option.

Following that, you have to navigate to the DONE folder. Let’s say you have that folder on your desktop. For that, enter the following command:

cd C:\Users\username\Desktop\DONE

Now, you can enter commands to use the command-line version of Microsoft Support and Recovery Assistant. The following commands are available to use:

SaRAcmd.exe -S OfficeScrubScenario -AcceptEula

In the above command, -S is a switch that denotes the type of diagnostics/scenario you want to perform or go through. There are other switches such as -AcceptEula, -DisplayEULA, -Help, and -?.

Depending upon the issue, SaRA will decide what to do next. As per the taken action, it may show various messages in the Command Prompt window, and some of them are like these:

An Offline scan was performed because Outlook is either not running or it is running elevated (as Administrator). See <filename> in %localappdata%\saralogs\UploadLogs.

A Full scan was performed. See <filename> in %localappdata%\saralogs\UploadLogs.

And so on.

The best thing about this tool is that you do not have to choose the action. Microsoft Support and Recovery Assistant automatically choose the action on its own.

What is Microsoft Support and Recovery Assistant?

Microsoft Support and Recovery Assistant is a diagnostic and troubleshooting tool, allowing you to perform various tests to find out issues regarding Microsoft 365, Outlook, etc. It is possible to run the app as well as use it as a command-line tool.

Why does Microsoft Support and Recovery Assistant take so long?

At times, there could be multiple problems that Microsoft Support and Recovery Assistant needs to fix in order to provide you a better user experience. While fixing more than one problem, SaRA could take more than usual time on your computer.

How does SaRA tool work?

Microsoft Support and Recovery Assistant or SaRA runs a scan on your computer to identify the error related to Outlook, Microsoft 365 apps, etc. If it finds anything significant, it takes numerous troubleshooting actions to get rid of the problem. At times, you might have to open SaRA with administrator privilege to perform the task it is supposed to do.

How do I run Microsoft Support and Recovery Assistant?

There are two methods to run Microsoft Support and Recovery Assistant on Windows 10 or Windows 11 computer – use the GUI mode or command-line tool. To learn more about the GUI mode of Microsoft Support and Recovery Assistant, you can follow this tutorial. To learn more about the command-line method, this article is for you.

This is how you can run or use the command-line version of Microsoft Support and Recovery Assistant. If you like, you can download it from docs.microsoft.com.

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