Surface Book je Microsoftovo nevjerojatno i najmoćnije računalo 2 u 1 dizajnirano u svojoj liniji Surface . Lagan je, prijenosan i izdržljiv uređaj koji ima značajku prijenosnog računala i tableta. Jedna od najnevjerojatnijih značajki Surface Booka je da se uređaj može koristiti kao prijenosno računalo ili se zaslon može odvojiti kako bi se uređaj koristio kao tablet s mogućnošću preokretanja zaslona. Opremljen je s dvije površine za povezivanje priključaka s jednim u bazi, a drugim u tabletu. Ima dva USB 3.0 generacije 1 porta, audio izlaze, USB-C port i Ethernet priključak.

Riješite^{(Fix Surface Book Dock)} probleme i probleme sa Surface Book Dock-om

Iako je čvrst i moćan sa svojim jedinstvenim dizajnom, korištenje Surface Docka^{(Surface Dock)} ima svoje probleme i njihova upotreba nije uvijek lak zadatak. Često kada uključite Surface Book , on ne uspije detektirati NVIDIA GeForce d -GPU u bazi, što otežava izvođenje grafički intenzivnih zadataka kao što su igre i druge aplikacije koje zahtijevaju više energije. Korisnici se čak mogu suočiti s problemima s prikazom dok spajaju vanjski monitor na Surface dock, a mogu čak i naići na probleme sa zvukom na Surface Docku^{(Surface Dock)} . Mnogo puta kada se susrećemo s takvim problemima, većina korisnika isključuje periferne uređaje i ponovno ih spaja, kao dio metode rješavanja problema.

Surface Book ima svoje jedinstvene probleme, a ako naiđete na bilo kakve probleme, prvo je potrebno provjeriti je li zaslon pravilno spojen na PC i očistiti konektore kako biste bili sigurni da nema čestica prašine. Prije nego isprobate druge metode rješavanja problema, također se preporučuje da svoj Surface Dock ažurirate najnovijim ažuriranjima s Microsoftove službene stranice. U ovom članku dajemo neke metode rješavanja problema za Surface Book koje možete koristiti kada uređaj ne radi.

1] Ponovno postavite priključnu stanicu i monitor

Korisnici SurfaceBook 2^{(SurfaceBook 2)} mogu imati problema s vanjskim monitorom kada je spojen na Surface Dock . Ako ne možete koristiti vanjski monitor, preporučuje se resetiranje monitora i priključne stanice. Za resetiranje isključite i površinsku podnožju i vanjski monitor iz utičnice. Možda ćete također htjeti odvojiti površinski konektor od površinske knjige i ponovno ga priključiti.

2] Izbrišite predmemoriju zaslona

Ako problemi s zaslonom s vanjskim monitorom potraju kada je spojen na Surface Dock , preporučuje se da izbrišete predmemoriju zaslona. Slijedite korake u nastavku da biste riješili probleme s prikazom.

Odvojite Surface^{(Detach Surface)} od Surface Dock -a^{(Surface Dock)}

Preuzmite i otvorite^{(Download and open)} datoteku registra Surface Dock s ^{(Surface Dock)}microsoft.com.

Pokrenite^(Run) datoteku registra Surface dock-a.

Ponovno pokrenite^(Restart) Surface i spojite površinu na Surface Dock .

3] Provjerite^(Check) je li NVIDIA GPU otkriven u Surface Book2

Često kada uključite Surface Book , on ne uspije detektirati NVIDIA GeForce d -GPU u bazi, što otežava izvođenje grafički intenzivnih zadataka poput igara i drugih aplikacija koje zahtijevaju više energije. U tom slučaju, možda biste željeli provjeriti je li vaš Surface Book ispravno spojen na NVIDIA GPU .

Idite na Upravljačku ploču^{( Control Panel)} i idite na Upravitelj uređaja^{(Device Manager)} .

Kliknite na Display Adapters. ^{(Display Adaptors.)}Trebali biste vidjeti i upravljački program Intel Graphics driver i   NVIDIA d - GPU . Ako ne vidite NVIDIA d - GPU pod Display adapterom, to sugerira da postoji problem i možda ćete morati prisiliti programe u vašoj Surface Book da koriste NVIDIA d - GPU . Kako bi Surface Book otkrio d- GPU , možete pokušati ponovno pokrenuti Surface Book iz BIOS izbornika.

4] Ponovno pokrenite Surface Book^{(Reboot Surface Book)} iz BIOS izbornika

Prije ponovnog pokretanja, spremite sve svoje datoteke i slijedite dolje navedene korake.

Za ponovno pokretanje Surface Booka, isključite ^{(Shut down)}Surface Book i pričekajte nekoliko sekundi da se uređaj isključi.

Pritisnite i držite tipku za povećanje glasnoće koja se^{(Press and hold the volume-up)} nalazi na vrhu zaslona Surface nekoliko sekundi, a istovremeno pritisnite i otpustite tipku^{(press and release power button)} za napajanje dok se Surface Book ponovno ne pokrene. Držite tipku za povećanje glasnoće dok ne vidite zaslon Surface UEFI BIOS^{(Surface UEFI BIOS screen)} . Na taj način Surface Book automatski osvježava postavke BIOS- a.

Javite nam je li ovo pomoglo.^{(Let us know if this helped.)}

How to fix Surface Book Dock issues & problems

Surface Book has been Microsoft’s amazing and the most powerful 2 -in 1 PC designed in its Surface lineup. It is lightweight, portable, and a durable device which has the feature of both laptop and a tablet. One of the most amazing features of Surface Boоk is that the device can eithеr be used as a laptop or the display can be detached to use the device as a tablet with the ability to reverse the screen. It is eqυipped with two surfaces to connect ports with one in the base and the other in the tablet. It features twо USB 3.0 generation 1ports, audio outputs, USB-C port, and an ethernet port.

Fix Surface Book Dock issues & problems

While it is sturdy and powerful with its unique design, using Surface Dock has its share of issues and using them is not always an easy task. Many a time when you dock Surface Book, it fails to detect the NVIDIA GeForce d -GPU in the base, making it hard to run graphics intensive tasks like games and other applications which require more power. Users may even face display problems while connecting an external monitor to a Surface dock and may even encounter audio issues as well on the Surface Dock. Many a time when we encounter such issues, most of the users unplug the peripherals and replug them back, as part of the troubleshooting method.

Surface Book has its own unique problems, and if you encounter any issues, it is necessary first to check if the display is properly docked to PC and clean the connectors to make sure that there are no dust particles. Before trying out other troubleshooting methods, It is also recommended to update your Surface Dock with the latest updates from Microsoft’s official site. In this article, we give some troubleshooting methods for Surface Book which you can use when the device malfunctions.

1] Reset the dock and monitor

SurfaceBook 2 users may have problems with an external monitor when it is connected to Surface Dock. If you are unable to use the external monitor, it is recommended to reset both the monitor and dock. To reset, unplug both the surface dock and external monitor from the power outlet. One may also want to detach the surface connector from the surface book and plug it back.

2] Clear display cache

If your display problems with the external monitor persist when connected to the Surface Dock, it is recommended to clear the display cache. Follow the below steps to fix the display issues.

Detach Surface from the Surface Dock

Download and open the Surface Dock registry file from microsoft.com.

Run the Surface dock registry file.

Restart your Surface and connect the surface to the Surface Dock.

3] Check if NVIDIA GPU is detected in Surface Book2

Many a time when you dock Surface Book, it fails to detect the NVIDIA GeForce d -GPU  in the base, making it hard to run graphics-intensive tasks like games and other applications which require more power. In such a case, you may want to check if your Surface Book is properly connected to NVIDIA GPU.

Go to Control Panel and navigate to Device Manager.

Click on Display Adaptors. You should see both the driver Intel Graphics driver and  NVIDIA d-GPU. If you don’t see the NVIDIA d-GPU under Display adaptor, it suggests that there is a problem, and you may be required to force the programs in your Surface Book to use NVIDIA d- GPU. For the Surface Book to detect the d-GPU, you can try to reboot Surface Book from the BIOS menu.

4] Reboot Surface Book from the BIOS menu

Before rebooting, save all your files and follow the below steps.

To reboot the Surface Book, Shut down your Surface Book and wait for a few seconds so that the device turns off.

Press and hold the volume-up button situated at the top of the Surface display for a few seconds, and at the same time, press and release power button till the Surface Book reboots. Hold the volume-up button until you see a Surface UEFI BIOS screen. By doing this, the Surface Book automatically refreshes the BIOS settings.

Let us know if this helped.

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