Ne možete pronaći kućište za punjenje AirPods slušalica^{(AirPods charging case)} u svojoj sobi? Jeste li^(Did) ga izgubili u autobusu ili mislite da je ukraden? Možete pratiti slučaj, ali samo ako koristite AirPods Pro (2. generacija) ili novije modele.

Kućište za punjenje 2. generacije AirPods Pro slušalica^{(AirPods Pro)} ima poseban čipset koji vam omogućuje lociranje kućišta. Njegov ugrađeni zvučnik također olakšava pronalaženje kućišta u malim prostorijama. Pokazat ćemo vam kako pronaći svoju kutiju za punjenje AirPods slušalice ako je prazna ili odvojena od AirPods slušalica.

Zašto samo AirPods Pro (2. generacija^(Generation) )?

Samo kućište za punjenje AirPods Pro (2. generacije) ima ugrađeni U1 čipset. Čip koristi Ultra Wideband ( UWB ) tehnologiju za bržu AirDrop vezu, Handoff prijenose i precizno praćenje lokacije^{(precise location tracking)} .

AirTags , Apple Watch ( serija 6^{(Series 6)} i noviji), HomePod mini, iPhone 11 i noviji modeli imaju U1 čipset. Ako vaša futrola za AirPods ima U1 čip, možete pratiti njegovu lokaciju pomoću drugih uređaja opremljenih U1.

Ako vaša futrola za AirPods nije opremljena U1^{(U1-equipped)} , slušalice možete pratiti samo u aplikaciji Find My . Ako postoji barem jedan AirPods u kućištu za punjenje, možete pratiti i locirati kućište. Inače^(Otherwise) , praćenje prazne kutije za punjenje nije moguće ako imate AirPods 1., 2. i 3. generacije .

Pronađite svoju futrolu za^(Case) AirPods u aplikaciji Find My^{(Find My App)}

Da biste pratili kućište za punjenje AirPods opremljenih^{(U1-equipped AirPods)} s U1 , potreban vam je iOS uređaj opremljen s U1 — iPhone 11 ili noviji modeli — s najmanje iOS 16. Za najbolji rezultat, provjerite ima li iOS uređaj internetsku vezu.

1. Otvorite aplikaciju Find My na svom iPhoneu i idite na karticu Uređaji^(Devices) .
2. Odaberite svoju futrolu za punjenje AirPods s popisa uređaja. Saznajte što učiniti ako se vaše AirPods ili AirPods torbica ne pojave u Find My^{(AirPods or AirPods case doesn’t appear in Find My)} .
3. Trebali biste vidjeti posljednju poznatu lokaciju vaše futrole za AirPods. Dodirnite Pronađi^{(Tap Find)} kako biste dobili upute do trenutne lokacije kućišta za punjenje AirPods slušalica. Ako je torbica blizu, dodirnite Reproduciraj zvuk^{(Play Sound)} da bi torbica pustila zvuk.

Ako koristite iPad ili Mac računalo, moći ćete pronaći i pratiti AirPods^{(U1-equipped AirPods)} futrolu opremljenu U1 kada Apple objavi iPad OS 16 i macOS Ventura .

NAPOMENA: Appleova Ultra ^(Apple)Wideband^{(Ultra Wideband)} ( UWB ) tehnologija nije dostupna na Apple uređajima u odabranim zemljama ili regijama^{(select countries or regions)} . Ako ne možete pronaći svoju futrolu za AirPods unatoč tome što imate uređaje opremljene U1, UWB tehnologija vjerojatno nije podržana u vašoj regiji. Obratite se Appleovoj podršci^{(Contact Apple Support)} ako Find My ne prikazuje lokaciju vaših AirPods ili AirPods kućišta za punjenje.

Uključite Find My Network

Ako još uvijek imate AirPods ili AirPods torbicu, preporučujemo da ih odmah stavite na “ Find My network”. Na taj način povećavate šanse da pronađete svoje AirPods ili AirPods masku^(AirPods) —čak i ako vaš iPhone/iPad/iPod touch nema internetsku vezu.

Povežite svoje AirPods s vašim iPhoneom ili iPadom i otvorite aplikaciju Settings . Dodirnite ime svog AirPoda, pomaknite se prema dolje po stranici i uključite Pronađi moju^{(Find My)} mrežu.

Alternativno, idite na Settings > Bluetooth i dodirnite ikonu informacija pored svojih AirPods slušalica^(AirPods) . Pomaknite^(Scroll) se prema izborniku AirPods i uključite Pronađi moju^{(Find My)} mrežu.

Kupite zamjensku futrolu za AirPods

Jamstvo za AirPods i AppleCare+ for Headphones ne pokrivaju izgubljene ili ukradene AirPodove^(AirPod) . Ako ne možete pronaći AirPod ili kućište za punjenje, možete ih zamijeniti uz naknadu. Futrola za bežično punjenje za AirPods^{(Wireless Charging Case for AirPods)} (1. i 2. generacija) dostupna je na Appleovoj web stranici po cijeni od 79 USD.

Za ostale AirPods modele, upotrijebite Appleov alat “Get an Estimate ” da provjerite koliko će koštati kupnja nove futrole.

1. Idite na web stranicu AirPods Service and Repair^{(AirPods Service and Repair web page)} i pomaknite se na "Koliko će to koštati?" odjeljak.
2. Odaberite Izgubljena^(Lost) stavka u padajućoj opciji "Vrsta usluge".
3. Odaberite AirPods Accessories^{(Select AirPods Accessories)} u padajućoj opciji " Proizvod^(Product) ili dodatak".
4. Na kraju odaberite svoj model/generaciju AirPods slušalica u padajućoj opciji "Model".
5. Odaberite Dohvati^{(Select Get)} procjenu kako biste vidjeli koliko će koštati nova futrola za AirPods . Imajte na umu da procjena podliježe dodatnim naknadama kao što su porezi, naknade za dostavu itd.

1. Odaberite Nabavite uslugu za nastavak.

Zatražite pomoć od Appleove podrške

Posjetite ^(Visit)Apple Store ili kontaktirajte Apple podršku^{(Apple Support)} za zamjensku futrolu za punjenje AirPods . Možda ćete morati dati serijski broj svojih AirPods slušalica . ^(AirPods)Spojite AirPods na svoj iPhone^{(Connect the AirPods to your iPhone)} , iPad ili iPod touch i slijedite korake u nastavku.

Idite na Settings > General > O uređaju, dodirnite ime svog AirPoda i provjerite redak Serijski broj .^{(Serial Number)}

Pronađite ili zamijenite izgubljenu futrolu za AirPods

Uvjereni smo da će budući modeli AirPods imati ugrađene U1 čipsetove u svom kućištu za punjenje. Dakle, moći ćete točno odrediti točnu lokaciju kućišta za punjenje vašeg AirPods- a kada ga izgubite ili ga neko ukrade.

How to Find a Stolen or Lost AirPods Case

Can’t find уour AirPods charging case in your room? Did you lose it on the bus or think it was stolen? You can track the case, but only if you use the AirPods Pro (2nd generation) or newer models.

The charging case of the 2nd generation AirPods Pro has a special chipset that allows you to locate the case. Its built-in speaker also makes it easier to find the case in small rooms. We’ll show you how to find your AirPods charging case if empty or separated from your AirPods.

Why Only the AirPods Pro (2nd Generation)?

Only the AirPods Pro (2nd generation) charging case has a built-in U1 chipset. The chip uses the Ultra Wideband (UWB) technology to facilitate quicker AirDrop connection, Handoff transfers, and precise location tracking.

AirTags, Apple Watch (Series 6 and newer), HomePod mini, iPhone 11 and newer models have the U1 chipset. If your AirPods case has the U1 chip, you can track its location using other U1-equipped devices.

If your AirPods case isn’t U1-equipped, you can only track the earbuds in the Find My app. If there’s at least one AirPods in the charging case, you could track and locate the case. Otherwise, tracking an empty charging case isn’t possible if you have the 1st, 2nd, and 3rd generation AirPods.

Locate Your AirPods Case in the Find My App

To track the charging case of U1-equipped AirPods, you need a U1-equipped iOS device—iPhone 11 or newer models—running at least iOS 16. For the best result, ensure the iOS device has an internet connection.

1. Open the Find My app on your iPhone and head to the Devices tab.
2. Select your AirPods charging case from the list of devices. Learn what to do if your AirPods or AirPods case doesn’t appear in Find My.
3. You should see the last known location of your AirPods case. Tap Find to get directions to the current location of your AirPods charging case. If the case is close-by, tap Play Sound to get the case to play a sound.

If you use an iPad or Mac computer, you’ll be able to find and track U1-equipped AirPods case when Apple releases iPad OS 16 and macOS Ventura.

NOTE: Apple’s Ultra Wideband (UWB) technology is unavailable on Apple devices in select countries or regions. If you can’t locate your AirPods case despite having U1-equipped devices, the UWB technology is likely unsupported in your region. Contact Apple Support if Find My doesn’t show your AirPods or AirPods charging case’s location.

Turn On Find My Network

If you still have your AirPods or AirPods case, we recommend putting them on the “Find My network” immediately. Doing so increases the chances of finding your AirPods or AirPods case—even if your iPhone/iPad/iPod touch has no internet connection.

Connect your AirPods to your iPhone or iPad and open the Settings app. Tap your AirPods name, scroll down the page, and toggle on Find My network.

Alternatively, go to Settings > Bluetooth and tap the info icon next to your AirPods. Scroll down the AirPods menu and turn on Find My network.

Buy Replacement AirPods Case

The AirPods warranty and the AppleCare+ for Headphones do not cover lost or stolen AirPods. If you can’t find an AirPod or your charging case, you can replace them for a fee. The Wireless Charging Case for AirPods (1st and 2nd generation) is available on Apple’s website for $79.

For other AirPods models, use Apple’s “Get an Estimate” tool to review how much it’ll cost to buy a new case.

1. Head to the AirPods Service and Repair web page and scroll to the “How much will it cost?” section.
2. Select Lost item in the “Service type” drop-down option.
3. Select AirPods Accessories in the “Product or accessory” drop-down option.
4. Finally, select your AirPods model/generation in the “Model” drop-down option.
5. Select Get estimate to review how much it’ll cost to get a new AirPods case. Note that the estimate is subject to additional fees like taxes, shipping fees, etc.

1. Select Get service to proceed.

Get Help from Apple Support

Visit an Apple Store or contact Apple Support for a replacement AirPods charging case. You may need to provide your AirPods serial number. Connect the AirPods to your iPhone, iPad, or iPod touch and follow the steps below.

Go to Settings > General > About, tap your AirPods name, and check the Serial Number row.

Find or Replace Lost AirPods Case

We’re confident that future AirPods models will have built-in U1 chipsets in their charging case. So, you’ll be able to accurately pinpoint the exact location of your AirPods charging case when lost or stolen.

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