Ovaj vodič pokriva različite načine praćenja i pronalaženja vaših AirPods slušalica^(AirPods) na Apple uređajima i uređajima koji nisu Appleovi^(Apple) pomoću usluge "Find My". Pokazat ćemo vam i kako staviti AirPods u "Lost Mode" tako da vas tko god pronađe može kontaktirati.

Ako koristite AirPods Pro (2. generacija) ili novije modele AirPods , možete odvojeno pratiti slušalice i kućište za punjenje . ^{(track the earbuds and charging case)}Appleova usluga Find My omogućuje praćenje lijevog i desnog AirPoda^(AirPods) samo na starijoj generaciji AirPoda .^(AirPods)

Napomena: ne možete pratiti svoje AirPods ako isključite Find My^{(turn off Find My)} na uparenom Apple uređaju (iPhone, iPad, MacBook , itd.) prije nego što AirPods nestane.

Kako pronaći AirPods na svojim^(Your) uređajima

Možete daljinski pratiti i pronaći AirPods na Apple uređajima^(Apple) i uređajima koji nisu Appleovi^(Apple) . Ovaj odjeljak pokriva korake za praćenje Apple AirPods na uređajima iPhone, iPad, Mac , Android i Windows .

Pratite AirPods^{(Track AirPods)} u Find My na iPhoneu/iPadu

1. Otvorite aplikaciju Find My na svom iPhoneu ili iPadu, otvorite karticu Uređaji^(Devices) i odaberite svoje AirPodove u odjeljku " Uređaji^(Devices) ".

Ako imate AirPods Pro (2. generacija), možete pratiti AirPods i kućište za punjenje pojedinačno. Find My vam također govori jesu li vaši AirPods u kućištu za punjenje ili izvan njega.

1. Odaberite svoje AirPods ili kućište za punjenje kako biste vidjeli njihovu lokaciju.
2. Pogledajte^(Look) ispod naziva AirPods za točnu lokaciju.

Ako su vam AirPods u blizini, dodirnite Reproduciraj zvuk^{(Play Sound)} kako bi slušalice reproducirale zvuk kako biste ih mogli brzo locirati. Također možete odabrati Pronađi^(Find) kako biste dobili upute za lokaciju svojih AirPodova.

Ako su AirPods koji nedostaju daleko, odaberite Upute^(Directions) kako biste dobili upute do svojih AirPodova s ​​vaše trenutne lokacije u Apple Maps .

Pratite AirPods u Find My na Macu

Možete pratiti svoje AirPods na bilo kojem Mac računalu povezanom na isti Apple ID kao i vaši AirPods. Slijedite korake u nastavku kako biste pratili svoje izgubljene ili nestale AirPodove na vašem Macu^(Mac) .

1. Otvorite aplikaciju Find My na svom Macu^(Mac) i odaberite svoje AirPods u kartici " Uređaji^(Devices) " na bočnoj traci.

1. Odaberite ikonu Info pored AirPods (ili kućišta za punjenje) na karti.

1. Provjerite^(Check) ispod naziva AirPods za njegovu trenutnu ili posljednju lokaciju.

Možete imati zvukove za reprodukciju Find My na nestalim AirPodsima^(AirPods) ili odabrati Upute za dobivanje uputa do zadnje poznate lokacije. Find My prikazuje trenutnu lokaciju vaših AirPods slušalica ako su prislušni uređaji na mreži.^(AirPods)

Napomena: AirPods su označeni kao "online" kada su napunjeni, izvan kućišta za punjenje ili u dometu vaših Apple proizvoda.

Kako pratiti AirPods na Windows ili Android uređajima^(Devices)

Apple nema aplikaciju Find My za Windows i Android uređaje. Međutim, možete upotrijebiti web-alat iCloud Find Devices za praćenje svojih AirPodova na Android^{(track your AirPods on Android)} , Windows uređajima i uređajima koji nisu Appleovi.

1. Posjetite www.icloud.com/find/ u bilo kojem web-pregledniku na svom Android uređaju i unesite vjerodajnice svog Apple ID računa.

1. Odaberite padajuću opciju Svi ^(All) uređaji^(Devices) i odaberite svoje AirPodove na popisu uređaja.

1. Naći ćete svoju lokaciju AirPods na karti. Ako su vam AirPods u blizini, odaberite Reproduciraj zvuk^{(Play Sound)} kako bi slušalice ili torbica za punjenje puštale postupno pojačavajući zvuk. Također možete ažurirati/osvježiti lokaciju svojih AirPods slušalica^(AirPods) odabirom ikone Osvježi^(Refresh) .

Što znači "Lokacija nije pronađena" ili "Izvan mreže"?

Vidite li poruku "Lokacija nije pronađena" ili "Izvan mreže" ispod vaših AirPoda u Find My ? To znači da mreža Find My^{(Find My network)} ne može otkriti točnu lokaciju AirPoda. To se događa kada su vaši AirPods izvan dometa ili imaju prazne baterije.

Možda ćete moći dobiti upute do lokacije na kojoj su zadnji put bili povezani, ali Find My ne može prikazati točnu lokaciju izvanmrežnih AirPodova^(AirPods) .

Ako netko pronađe vaše AirPods i napuni ih, dobit ćete obavijest na svojim Apple uređajima da su vaši AirPods ponovno na mreži. Tek tada možete pratiti AirPods .

Vaši AirPods također se mogu pojaviti izvan mreže ako su usluge lokacije onemogućene za Find My mrežu na vašim uređajima. Pogledajte naš vodič o rješavanju problema Find My "Lokacija nije pronađena"^{(fixing Find My “No location found” issues)} da biste saznali kako pronaći svoju AirPods lokaciju na mreži.

Stavite svoje AirPods u Lost Mode

Označite^(Mark) svoje AirPodove kao izgubljene ako su izvan mreže i ne možete ih pratiti ili locirati. Uključivanjem Izgubljenog načina rada^{(Lost Mode)} , Apple vam omogućuje da podijelite svoje podatke za kontakt (telefonski broj ili adresu e-pošte) s onim tko pronađe vaše AirPodove kako bi vas mogli kontaktirati.

Ako netko tko koristi iPhone pronađe vaše AirPodove, dobit će vašu poruku na svom uređaju. Također ćete primiti obavijest (na svojim Apple uređajima) kada su AirPods online ili pronađeni.

Napomena: AirPods^(AirPods) možete označiti kao izgubljene samo na Apple uređajima—iPhone, iPad, iPod touch, Apple Watch ili Mac . Također, samo AirPods (3. generacija), AirPods Pro (1. i 2. generacija), AirPods Max i noviji modeli AirPods podržavaju Lost ^(AirPods)Mode .

Kako omogućiti ili onemogućiti Lost Mode na iPhoneu ili iPadu

Slijedite korake u nastavku kako biste svoje nestale ili izgubljene AirPodove stavili u Lost Mode na svom iOS ili iPadOS uređaju.

1. Otvorite aplikaciju Find My na svom iPhoneu ili iPadu i odaberite svoje AirPodove u kartici Uređaji^(Devices) .
2. Pomaknite se^(Scroll) prema izborniku AirPods , odaberite Aktiviraj^(Activate) u odjeljku " Označi^(Mark) kao izgubljeno" i odaberite Nastavi^(Continue) za nastavak.

1. Unesite^(Enter) telefonski broj u dijaloški okvir i dodirnite Dalje^(Next) u gornjem desnom kutu. Odaberite Koristi^{(Select Use)} adresu e-pošte ako umjesto toga želite da vas kontaktiramo putem e-pošte.
2. Pregledajte svoje podatke za kontakt i odaberite Aktiviraj^(Activate) u gornjem desnom kutu da biste uključili Izgubljeni način rada^{(Lost Mode)} .

Ikona lokota pojavljuje se pored vaših AirPods kada ih stavite u Lost Mode . Isključite Lost Mode (pogledajte sljedeći korak) kada pronađete svoje AirPods.

1. Odaberite svoje AirPodove u aplikaciji Find My i odaberite Aktivirano^(Activated) u odjeljku “ Označi^(Mark) kao izgubljeno”.
2. Dodirnite Isključi izgubljeni način rada^{(Tap Turn Off Lost Mode)} i odaberite Isključi^{(Turn Off)} na skočnom prozoru da deaktivirate izgubljeni način rada^{(Lost Mode)} .

Kako omogućiti ili onemogućiti Lost Mode na macOS uređajima

1. Otvorite aplikaciju Find My i odaberite svoje AirPods u kartici Uređaji^(Devices) na bočnoj traci.

1. Odaberite ikonu Info pored svojih AirPods na karti.

1. Odaberite Aktiviraj^(Activate) u odjeljku " Označi^(Mark) kao izgubljeno".

1. Zatim odaberite Nastavi za nastavak.

1. Unesite svoj telefonski broj u dijaloški okvir i odaberite Dalje^(Next) u gornjem desnom kutu. Odaberite Upotrijebi^{(Select Use)} adresu e-pošte da biste svoju adresu e-pošte poslali kao podatke za kontakt.

1. Pregledajte podatke o kontaktu i Izgubljenu poruku^{(Lost Message)} i odaberite Aktiviraj^(Activate) da označite svoje AirPods kao izgubljene.

1. Deaktivirajte Lost Mode^{(Deactivate Lost Mode)} kada pronađete ili vratite svoje AirPods . Otvorite izbornik AirPods u aplikaciji Find My i odaberite Aktivirano^(Activated) u odjeljku “ Označi^(Mark) kao izgubljeno”.

1. Odaberite gumb Isključi izgubljeni način rada^{(Turn Off Lost Mode)} .

1. Odaberite Isključi^{(Select Turn Off)} na skočnom prozoru da biste onemogućili izgubljeni način rada^{(Lost Mode)} .

Označite AirPods^{(Mark AirPods)} kao izgubljene na Apple Watchu^{(Apple Watch)}

Otvorite aplikaciju Find Devices i odaberite svoje AirPods na popisu uređaja. Pomaknite^(Scroll) se prema izborniku AirPods , odaberite Izgubljeni način rada^{(Lost Mode)} i uključite Izgubljeni način rada^{(Lost Mode)} .

Napomena: ne možete označiti svoje AirPods kao izgubljene ako je Find My network onemogućen u vašim postavkama AirPods prije nego što su nestali.

Ako imate svoje AirPodove, idite na Bluetooth^(Bluetooth) postavke svog iPhonea ili iPada da provjerite jesu li registrirani na mreži Find My .

Nosite svoje AirPods, otvorite aplikaciju Postavke^(Settings) , dodirnite ime svog AirPodsa, pomaknite se prema dolje u izborniku i uključite Pronađi^(Find) moju mrežu.

Kontaktirajte Apple podršku

Idite u obližnji Apple Store ili kontaktirajte Apple podršku telefonom^{(contact Apple Support over the phone)} ako ne možete pratiti ili pronaći nestale AirPods ili AirPods futrolu. Predstavnik Appleove podrške^{(Apple Support)} zatražit će vaš serijski broj AirPoda^(AirPods) , pa osigurajte da imate tu informaciju pri ruci.

Provjerite serijski broj na pakiranju svojih AirPods slušalica. Alternativno, otvorite aplikaciju Postavke^(Settings) za iPhone/iPad , odaberite Bluetooth i dodirnite ikonu Info pored svojih AirPods slušalica.

Vaš AirPods serijski broj, broj modela i druge informacije nalaze se u odjeljku “O”.

Apple vam neće besplatno zamijeniti izgubljene ili izgubljene AirPodove^(AirPods) , čak i ako imate AppleCare . Dobit ćete procjenu za zamjenu jednog ili para AirPoda^(AirPods) ili kućišta za punjenje. Ako imate AppleCare , platit ćete (jeftiniju) naknadu za incident kako biste zamijenili nedostajuće AirPodove^(AirPods) .

Pronađite svoje AirPods na bilo kojem uređaju

Appleova aplikacija Find My najbolja je za praćenje vaših AirPodova. Aplikacija ima više značajki i funkcionalnosti od internetske aplikacije Find My na web stranici iCloud.

Ako koristite iPhone, iPad, iPod touch ili Mac , Apple preporučuje ažuriranje operativnog sustava vašeg uređaja prije praćenja vaših AirPodova.

How to Track and Find Your Lost AirPods

This tutоrial covers different wаys to track and find your AirPods on Apple and non-Apple devices using the “Find My” service. Wе’ll also show you how to put AirPods in “Lost Mode” so whoever finds them can contact you.

If you use the AirPods Pro (2nd generation) or newer AirPods models, you can track the earbuds and charging case separately. Apple’s Find My service only lets you track the left and right AirPods on older AirPods generation.

Note: You can’t track your AirPods if you turn off Find My on a paired Apple device (iPhone, iPad, MacBook, etc.) before the AirPods go missing.

How to Find AirPods on Your Devices

You can remotely track and find AirPods on Apple and non-Apple devices. This section cover steps for tracking Apple AirPods on iPhone, iPad, Mac, Android, and Windows devices.

Track AirPods in Find My on iPhone/iPad

1. Open the Find My app on your iPhone or iPad, open the Devices tab, and select your AirPods in the “Devices” section.

If you have the AirPods Pro (2nd generation), you can track the AirPods and charging case individually. Find My also tells you if your AirPods are in or outside the charging case.

1. Select your AirPods or charging case to see its location.
2. Look below the AirPods name for its exact location.

If your AirPods are nearby, tap Play Sound to have the earbuds play a sound so you can quickly locate them. You can also select Find to get guidance to the location of your AirPods.

If the missing AirPods are far away, select Directions to get directions to your AirPods from your current location in Apple Maps.

Track AirPods in Find My on Mac

You can track your AirPods on any Mac computer connected to the same Apple ID as your AirPods. Follow the steps below to track your lost or missing AirPods on your Mac.

1. Open the Find My app on your Mac and select your AirPods in the “Devices” tab on the sidebar.

1. Select the Info icon next to the AirPods (or charging case) on the map.

1. Check below the AirPods name for its current or last location.

You can have Find My play sounds on the missing AirPods or select Directions to get directions to its last known location. Find My displays your AirPods’ current location if listening devices are online.

Note: AirPods are tagged as “online” when charged, outside the charging case, or within range of your Apple products.

How to Track AirPods on Windows or Android Devices

Apple doesn’t have a Find My app for Windows and Android devices. However, you can use the iCloud Find Devices web tool to track your AirPods on Android, Windows, and non-Apple devices.

1. Visit www.icloud.com/find/ in any web browser on your Android device and provide your Apple ID account credentials.

1. Select the All Devices drop-down option and select your AirPods on the list of devices.

1. You’ll find your AirPods location on the map. If your AirPods are nearby, select Play Sound to make the earbuds or charging case play a gradually increasing sound. You can also update/refresh your AirPods’ location by choosing the Refresh icon.

What Does “No Location Found” or “Offline” Mean?

Do you see a “No location found” or “Offline” message below your AirPods in Find My? That means the Find My network can’t detect the AirPods’ exact location. This happens when your AirPods are out-of-range or have dead batteries.

You might be able to get directions to the location where they were last connected, but Find My can’t display the exact location of offline AirPods.

If someone finds your AirPods and charges them, you’ll get a notification on your Apple devices that your AirPods are back online. Only then can you track the AirPods.

Your AirPods may also appear offline if location services are disabled for the Find My network on your devices. Refer to our tutorial on fixing Find My “No location found” issues to learn how to get your AirPods location online.

Put Your AirPods in Lost Mode

Mark your AirPods as lost if they’re offline and you can’t track or locate them. By turning on Lost Mode, Apple lets you share your contact information (phone number or email address) with whoever finds your AirPods so they can contact you.

If someone using an iPhone finds your AirPods, they’ll get your message on their device. You’ll also receive a notification (on your Apple devices) when the AirPods are online or found.

Note: You can only mark AirPods as lost on Apple devices—iPhone, iPad, iPod touch, Apple Watch, or Mac. Also, only the AirPods (3rd generation), AirPods Pro (1st and 2nd generation), AirPods Max, and newer AirPods models support Lost Mode.

How to Enable or Disable Lost Mode on iPhone or iPad

Follow the steps below to put your missing or lost AirPods in Lost Mode on your iOS or iPadOS device.

1. Open the Find My app on your iPhone or iPad and select your AirPods in the Devices tab.
2. Scroll down the AirPods menu, select Activate in the “Mark As Lost” section, and select Continue to proceed.

1. Enter the phone number in the dialog box and tap Next in the top-right corner. Select Use an email address if you want to be contacted by email instead.
2. Review your contact information and select Activate in the top-right corner to turn on Lost Mode.

A lock icon appears next to your AirPods when you put it in Lost Mode. Turn off Lost Mode (see the next step) when you find your AirPods.

1. Select your AirPods in the Find My app and select Activated in the “Mark As Lost” section.
2. Tap Turn Off Lost Mode and select Turn Off on the pop-up to deactivate Lost Mode.

How to Enable or Disable Lost Mode on macOS Devices

1. Open the Find My app and select your AirPods in the Devices tab on the sidebar.

1. Select the Info icon next to your AirPods on the map.

1. Select Activate in the “Mark As Lost” section.

1. Next, select Continue to proceed.

1. Type your phone number in the dialog box and select Next in the top-right corner. Select Use an email address to submit your email address as your contact info instead.

1. Review the contact information and Lost Message and select Activate to mark your AirPods as lost.

1. Deactivate Lost Mode when you find or retrieve your AirPods. Open the AirPods menu in the Find My app and select Activated in the “Mark As Lost” section.

1. Select the Turn Off Lost Mode button.

1. Select Turn Off on the pop-up to disable Lost Mode.

Mark AirPods as Lost on Apple Watch

Open the Find Devices app and select your AirPods on the list of devices. Scroll down the AirPods menu, select Lost Mode, and toggle on Lost Mode.

Note: You can’t mark your AirPods as lost if Find My network is disabled in your AirPods settings before they went missing.

If you have your AirPods, head to your iPhone or iPad’s Bluetooth settings to check if they’re registered on the Find My network.

Wear your AirPods, open the Settings app, tap your AirPods name, scroll down the menu, and toggle on Find my network.

Contact Apple Support

Head to a nearby Apple Store or contact Apple Support over the phone if you can’t track or find your missing AirPods or AirPods case. The Apple Support representative will request your AirPods serial number, so ensure you have that information handy.

Check your AirPods packaging for its serial number. Alternatively, open your iPhone/iPad Settings app, select Bluetooth, and tap the Info icon next to your AirPods.

Your AirPods serial number, model number, and other information are in the “About” section.

Apple won’t replace your missing or lost AirPods for free, even if you have AppleCare. You’ll get an estimate to replace a single or pair of AirPods or the charging case. If you have AppleCare, you’ll pay a (cheaper) incident fee to replace your missing AirPods.

Find Your AirPods on Any Device

Apple’s Find My app is best for tracking your AirPods. The app has more features and functionalities than the web-based Find My on the iCloud website.

If you use an iPhone, iPad, iPod touch, or Mac, Apple recommends updating your device’s operating system before tracking your AirPods.

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