Nedavno sam naišao na problem kada sam koristio Microsoft Outlook na svom prijenosnom računalu. Ima Windows 7 i trenutno koristim Office 2010. Otišao sam otvoriti Outlook i dobio sam sljedeću grešku:

Cannot start Microsoft Office Outlook. Cannot open the Outlook window.

Prije nisam naišao na probleme s Officeom^(Office) na svom stroju, pa je ovo bilo malo čudno. Instalirao sam nekoliko aplikacija i instalirao neka ažuriranja za Windows , ali osim toga, sve je bilo isto. Ako imate isti problem, pročitajte moguća rješenja u nastavku i provjerite odgovara li vama.

Metoda 1 – Korumpirani profil

Postoji datoteka pod nazivom ime profila.xml koja pohranjuje postavke za navigacijsko okno^{(Navigation Pane)} u Outlooku^(Outlook) . Ako se ovo ošteti (može biti 0 kb), to može uzrokovati da se Outlook ne otvori ispravno. Lokacija datoteke u sustavima Windows XP^{(Windows XP)} i Windows Vista/7 je:

XP – C:Documents and Settings\Application Data\Microsoft\Outlook

Vista/7 – C:UsersAppDataRoamingMicrosoftOutlook

Da biste riješili problem, samo morate resetirati datoteku navigacijskog okna. To možete učiniti tako da odete na Start , a zatim Pokreni^(Run) ili u sustavu Windows 7^{(Windows 7)} , kliknete na Start i zatim u okvir za pretraživanje unesete Pokreni . ^(Run)Zatim upišite sljedeću naredbu:

Sada samo naprijed i pokušajte ponovno pokrenuti Outlook i provjerite je li problem nestao. Ako ne, nastavite isprobavati druga moguća rješenja u nastavku.

Metoda 2 ^{(Method 2)} – Isključite predmemorirani način razmjene^{(– Turn Off Cached Exchange Mode)}

Ako se nalazite u uredskom okruženju i koristite Exchange s Outlookom^(Outlook) , onda ovaj problem može biti uzrokovan nečim što se zove Cached Exchange Mode . Ovo u osnovi pohranjuje lokalnu kopiju vašeg Exchange poštanskog sandučića, što je korisno na prijenosnom računalu, ali ne i na stolnom računalu koje je uvijek povezano. Ako ne trebate lokalnu kopiju u predmemoriji, isključite ovo i više ne biste trebali dobivati ​​pogrešku. U nastavku su veze za isključivanje predmemoriranog Exchange načina^{(Cached Exchange Mode)} u Outlook 2007 , 2010, 2013 i 2016.

Outlook 2013/2016

Outlook 2010

Outlook 2007

Također možete dobiti ovu pogrešku "Exchange" kada čak ne koristite Microsoft Exchange . Tada možete sigurno isključiti način rada u predmemoriji i sve će raditi dobro.

Metoda 3 – Koristite ScanPST.exe

Ako vam dvije gore navedene metode nisu uspjele, možda imate problem sa svojom stvarnom PST datotekom. U ovom slučaju, skeniranje PST je najbolja opcija za popravak problema. Možete pročitati sljedeći post koji detaljno opisuje kako koristiti scanpst s Outlookom 2003^{(Outlook 2003)} , 2007, 2010, 2013 i 2016.

http://www.howto-outlook.com/faq/usingscanpst.htm

Metoda 4 – Napravite novi profil

Ako imate oštećen profil, dobit ćete ovu pogrešku sve dok ne izradite novi profil. To možete učiniti tako da odete na Upravljačku ploču^{(Control Panel )} i zatim na Mail , a zatim na Prikaži profile^{(Show Profiles)} i zatim izbrišete sve trenutne profile. Prije nego što izbrišete bilo koji profil, svakako napravite sigurnosnu kopiju svoje PST datoteke.

Metoda 5 ^{(Method 5)} – Pokrenite Outlook^{(– Start Outlook)} bez proširenja^{(No Extensions)}

Drugi problem može biti dodatak treće strane. To možete testirati pokretanjem Outlooka^(Outlook) bez proširenja. To možete učiniti tako da ponovno odete u dijaloški okvir Pokreni^(Run) kao što smo učinili gore i ovaj put upišete sljedeće:

outlook.exe /noextensions

Ako se Outlook dobro pokrene, morate ući u upravitelj dodataka i onemogućiti sve dodatke, a zatim ih ponovno omogućiti jedan po jedan da vidite koji od njih uzrokuje problem s Outlookom^(Outlook) .

Metoda 6 – Outlook Connector

Također možete dobiti poruku koja izgleda ovako ako pokušavate postaviti Windows Live Hotmail u Outlooku^(Outlook) :

Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. An unexpected error has occured. MAPI was unable to load the information service msncon.dll. Be sure the service is correctly installed and configured.

U ovom slučaju, problem je s Outlook Connector -om . Morate ga deinstalirati i ponovno instalirati. Možete ga preuzeti ovdje:

32-bitni –  http://www.microsoft.com/download/en/details.aspx?id=24677

64-bitni –  http://office.microsoft.com/en-us/outlook/microsoft-office-outlook-hotmail-connector-overview-HA010222518.aspx

To bi definitivno trebalo riješiti vaš problem za korisnike Hotmaila^(Hotmail) .

Metoda 7 – Zadani pristupnik

Ovu pogrešku možete dobiti i ako iz nekog razloga nemate zadani pristupnik na vašem računalu! Nisam baš siguran zašto bi to bilo važno, ali očito jest. Srećom^(Luckily) , Microsoft već ima Fix It za preuzimanje koji će dodati odgovarajući ključ registra vašem računalu kako bi riješio problem.

https://support.microsoft.com/en-us/help/913843/error-messages-when-you-try-to-connect-outlook-2007-to-exchange-serverhttp://support.microsoft.com/kb/913843

Nadamo se da će jedna od gore navedenih metoda riješiti vaš problem. Ako ne, ovdje ostavite komentar sa svojom verzijom sustava Office , OS-a i svim drugim relevantnim pojedinostima. Uživati!

Fix “Cannot Start Microsoft Office Outlook” Error

I recently ran into a problem when using Microsoft Outlook on my laptop. It’s got Windows 7 and I am using Office 2010 at the moment. I went to open Outlook and I got the following error:

Cannot start Microsoft Office Outlook. Cannot open the Outlook window.

I hadn’t run into any problems with Office on my machine before, so this was a little strange. I had installed a few apps and installed some Windows updates,  but other than that, everything was the same. If you’re having the same problem, read the possible solutions below and see if it works for you.

Method 1 – Corrupt Profile

There is a file called profilename.xml that stores the settings for the Navigation Pane in Outlook. If this becomes corrupted (it might be 0 kb), then it can cause Outlook not to open properly. The location of the file on Windows XP and Windows Vista/7 is:

XP – C:\Documents and Settings\Application Data\Microsoft\Outlook

Vista/7 – C:\Users\AppData\Roaming\Microsoft\Outlook

To fix the problem, you just have to reset the nav pane file. You can do this by going to Start and then Run or in Windows 7, clicking on Start and then typing in Run in the search box. Then type in the following command:

Now go ahead and try to startup Outlook again and see if the issue has gone away. If not, continue to try the other possible solutions below.

Method 2 – Turn Off Cached Exchange Mode

If you are in an office environment and you’re using Exchange with Outlook, then this problem can be caused by something called Cached Exchange Mode. This basically stores a local copy of your Exchange mailbox, which is useful on a laptop, but not on a desktop that is always connected. If you don’t need a local copy cached, then turn this off and you should no longer get the error. Below are the links to turn off Cached Exchange Mode in Outlook 2007, 2010, 2013 and 2016.

Outlook 2013/2016

Outlook 2010

Outlook 2007

You may also get this “Exchange” error when you don’t even use Microsoft Exchange. Then you can safely turn off the cached mode and things will work fine.

Method 3 – Use ScanPST.exe

If the two methods above didn’t work for you, then you might have a problem with your actual PST file. In this case, scanPST is your best option to repair the problem. You can read the following post which goes into great detail on how to use scanpst with Outlook 2003, 2007, 2010, 2013 and 2016.

http://www.howto-outlook.com/faq/usingscanpst.htm

Method 4 – Create a New Profile

If you have a corrupt profile, you will keep getting this error until you create a new profile. You can do that by going to Control Panel and then Mail and then Show Profiles and then deleting all the current profiles. Before you delete any profiles, however, make sure you backup your PST file.

Method 5 – Start Outlook with No Extensions

Another issue could be a third-party add-in. You can test this out by starting Outlook with no extensions. You can do this by going to the Run dialog again like we did above and this time typing the following:

outlook.exe /noextensions

If Outlook starts fine, then you need to go into the add-in manager and disable all the add-ins and then re-enable them one at a time to see which one is causing the problem with Outlook.

Method 6 – Outlook Connector

You may also get a message that looks like this if you are trying to setup Windows Live Hotmail in Outlook:

Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. An unexpected error has occured. MAPI was unable to load the information service msncon.dll. Be sure the service is correctly installed and configured.

In this case, it’s a problem with the Outlook Connector. You have to uninstall it and reinstall it. You can download it here:

32-bit – http://www.microsoft.com/download/en/details.aspx?id=24677

64-bit – http://office.microsoft.com/en-us/outlook/microsoft-office-outlook-hotmail-connector-overview-HA010222518.aspx

That should definitely fix your problem for Hotmail users.

Method 7 – Default Gateway

You can also get this error if, for some reason, you don’t have a default gateway setup on your computer! Not really sure why that would matter, but apparently it does. Luckily, Microsoft already has a Fix It for you download that will add the appropriate registry key to your computer to fix the problem.

https://support.microsoft.com/en-us/help/913843/error-messages-when-you-try-to-connect-outlook-2007-to-exchange-serverhttp://support.microsoft.com/kb/913843

Hopefully, one of the methods above fixes your problem. If not, post a comment here with your version of Office, OS, and any other relevant details. Enjoy!

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