Adobeov^(Adobe) širok raspon multimedijskih i kreativnih aplikacija bio je primarni izbor većine posljednjih nekoliko godina. Najpopularnije Adobe aplikacije uključuju Photoshop za uređivanje fotografija i manipulaciju, Premiere Pro za uređivanje videa, Illustrator za izradu vektorske grafike, Adobe Flash itd. Adobe paket sadrži više od 50 aplikacija i pokazao se kao rješenje na jednom mjestu za sve kreativni umovi s dostupnošću na oba, macOS i Windows(neki od njih je dostupan i na mobilnim platformama), zajedno s jednostavnom integracijom svih programa u obitelji. Od 2017. bilo je više od 12 milijuna aktivnih pretplata na Adobe Creative Cloud . Broj bi bio puno veći da nije piratstva aplikacija. 

Slično bilo kojoj plaćenoj aplikaciji, Adobeovi^(Adobe) programi se također kradu i ilegalno koriste širom svijeta. Kako bi stao na kraj piratstvu svojih programa, Adobe u svoje aplikacije uključuje uslugu Adobe Genuine Software Integrity . Usluga povremeno provjerava valjanost instalirane Adobe aplikacije i ako se otkriju dokazi o piratstvu, neovlaštenom pristupu programskim datotekama, ilegalnom licencnom/serijskom kodu, ' Adobe softver^(Software)korisniku se prosljeđuje poruka koju koristite nije originalna, a tvrtka je obaviještena o nedovoljno korištenoj krivotvorenoj kopiji. Poruka o pogrešci ostaje aktivna u prvom planu i na taj način sprječava korisnike da pravilno koriste aplikaciju. Osim krivotvorenih korisnika, s greškom su se mnogi susreli i kod službene kopije Adobe programa. Nepravilna^(Improper) instalacija, oštećene datoteke sustava^{(corrupt system)} / usluge, problemi s datotekama Adobe ažuriranja itd. vjerojatni su krivci za pogrešku. 

U ovom članku objasnili smo više metoda za rješavanje pogreške " Adobov softver koji koristite nije originalan^{(Adobe software you are using is not genuine)} " i kako biste se vratili stvaranju remek-djela.

4 načina^(Ways) da popravite Adobe softver^{(Fix Adobe Software)} koji koristite nije originalna pogreška^{(Genuine Error)}

Pogrešku " Adobov^(Adobe) softver koji koristite nije originalan" lako je popraviti. Kao prvo, korisnici će morati osigurati da je instalirana aplikacija doista originalna i da ne koriste njezinu piratsku kopiju. Da biste utvrdili autentičnost aplikacije, posjetite službenu web stranicu tvrtke Adobe^(Adobe) i unesite proizvod/serijski kod. Ako web-mjesto prijavi da je serijski kod nevažeći, odmah deinstalirajte aplikaciju jer nije originalna. Drugi način je provjeriti izvor iz kojeg je preuzeta instalacijska datoteka. Originalne kopije Adobe programa dostupne su samo na njihovoj službenoj web stranici^{(official website)} . Dakle, ako ste svoju kopiju primili s web-mjesta treće strane, velika je vjerojatnost da je piratska. Za više informacija obratite se prodavaču. 

Ako je Adobeova^(Adobe) aplikacija originalna, korisnici mogu pokušati izbrisati dvije usluge koje su vjerojatno krivce, uslugu Adobe Genuine Software Integrity i Adobe Updater Startup Utility , zajedno s njihovim izvršnim datotekama. Konačno, ako ništa ne uspije, korisnici će morati ponovno instalirati neispravnu Adobe aplikaciju.

Metoda 1: Ukinite Adobeovu uslugu integriteta originalnog softvera^{(Method 1: Terminate the Adobe Genuine Software Integrity Service)}

Kao što je ranije spomenuto, Adobe programi uključuju uslugu Genuine Software Integrity koja redovito provjerava autentičnost programa. Ukidanje svih instanci navedene usluge iz Upravitelja zadataka^{(Task Manager)} omogućit će vam da zaobiđete provjere i pokrenete Adobe aplikaciju bez nailaska na pogrešku. Ovo možete napraviti korak naprijed i također izbrisati mapu koja sadrži izvršnu datoteku procesa Genuine Software Integrity . 

1. Desnom tipkom miša kliknite programsku traku i odaberite Upravitelj zadataka^{(Task Manager)} s izbornika opcija koje slijedi. Također možete koristiti kombinaciju prečaca Ctrl + Shift + Esc za otvaranje aplikacije. 

2. Kliknite na Više pojedinosti^{( More Details)} da proširite Upravitelj zadataka.

3. Na kartici Procesi^(Processes) pronađite Adobeov^{(Adobe Genuine Software Integrity)} proces integriteta originalnog softvera (ako su procesi poredani po abecedi, traženi proces bit će prvi pod Pozadinski procesi^{(Background Processes)} ).

4. Prije okončanja postupka, kliknite ga desnom tipkom miša^{(right-click )} i odaberite Otvori lokaciju datoteke^{(Open File Location)} . Ili zabilježite put mape (za većinu korisnika - C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient ) ili ostavite prozor Explorera^(Explorer) otvoren u pozadini.

5. Pritisnite tipke alt + tab za povratak na prozor upravitelja zadataka^{(Task Manager)} , odaberite proces i kliknite gumb Završi zadatak^{(End task)} u donjem desnom kutu.

6. Izbrišite mapu AdobeGCIClient^{(Delete the AdobeGCIClient folder)} otvorenu u koraku 4 (Također možete preimenovati mapu umjesto da je potpuno izbrišete). Ponovno pokrenite^{(Restart )} računalo i provjerite je li problem i dalje prisutan.

Metoda 2: Izbrišite Adobe Genuine Software Integrity Process i AdobeGCIClient mapu^{(Method 2: Delete Adobe Genuine Software Integrity Process and the AdobeGCIClient folder)}

Gornje rješenje trebalo je riješiti pogrešku Not genuine za većinu korisnika, ali ako vam nije uspjelo, pokušajte izbrisati uslugu i mapu pomoću povišenog prozora naredbenog retka^{(Command Prompt)} s administrativnim privilegijama. Ova metoda osigurava potpuno uklanjanje procesa integriteta originalnog softvera Adobe^{(Adobe Genuine Software Integrity)} . 

1. Upišite Command Prompt u traku za pretraživanje i odaberite Pokreni kao administrator^{(Run As Administrator )} na desnoj ploči. Kliknite Da^(Yes) u skočnom prozoru Kontrola korisničkog računa koji se pojavi.^{(User Account Control)}

2. Za brisanje usluge pažljivo upišite sc delete AGSService i pritisnite enter za izvršenje.

3. Zatim ćemo izbrisati mapu, tj. AdobeGCIClient mapu koja sadrži servisnu datoteku. Mapa se nalazi na ' C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient '. Krenite dolje spomenutom stazom, odaberite mapu^{(select the folder,)} i pritisnite tipku za brisanje^(delete) .

Također pročitajte: ^{(Also Read:)} Popravak Ne mogu ispisati PDF datoteke iz Adobe Readera^{(Fix Can’t Print PDF Files from Adobe Reader)}

Metoda 3: Izbrišite uslugu AAMUpdater^{(Method 3: Delete AAMUpdater service)}

Uz uslugu Genuine Software Integrity , usluga ažuriranja poznata kao ' Adobe Updater Startup Utility ' također se automatski pokreće kada se korisnici pokrenu na svojim računalima. Kao što je očito, usluga provjerava postoje li nova dostupna ažuriranja softvera, preuzima ih i automatski ih instalira. Oštećena /pokvarena usluga AAMUpdater može izazvati pogrešku Not genuine . Da biste to popravili, jednostavno izbrišite servisne datoteke i uklonite ih iz aplikacije Task Scheduler . 

1. Otvorite Windows File Explorer dvostrukim klikom na njegovu ikonu prečaca i idite na sljedeći put C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA . Izbrišite UWA mapu^{(Delete the UWA folder)} .

2. Ponovno pokrenite prozor naredbenog retka^{(Command Prompt window )} kao administrator .

3. Izvršite naredbu sc delete AAMUpdater .

4. Kao što je ranije spomenuto, također bismo trebali izbrisati zadatak AAMUpdater iz Task Scheduler . Jednostavno^(Simply) potražite Task Scheduler u izborniku Start^{(Start Menu)} i pritisnite enter za otvaranje.

5. Proširite popis aktivnih zadataka^{(Expand the Active Tasks list )} i pronađite zadatak AdobeAAMUpdater . Nakon što ga pronađete, dvaput kliknite^{(double-click )} na njega.

6. Na desnoj ploči kliknite opciju Izbriši^{(Delete )} ispod Odabrane^(Selected) stavke. Potvrdite^(Confirm) sve skočne prozore koji se mogu pojaviti.

Metoda 4: Ponovno instalirajte Adobe softver^{(Method 4: Reinstall the Adobe Software)}

U konačnici, ako usluga Genuine Integrity i Uslužni program za ažuriranje^{(Updater Utility)} nisu krivi, onda to mora biti sama aplikacija. Jedino rješenje sada je ukloniti instaliranu kopiju i zamijeniti je novom verzijom bez bugova. Da biste deinstalirali Adobe program:

1. Pritisnite tipku Windows Key + R da biste otvorili naredbeni okvir Pokreni. ^{(Run command box. )}Unesite Control ili Control Panel pritisnite enter da otvorite aplikaciju.

2. Kliknite na stavku Programi i značajke .^{( Programs and Features )}

3. Pronađite neispravan/piratski Adobe program, kliknite ga desnom tipkom miša^{(right-click )} i odaberite Deinstaliraj^(Uninstall) .

4. U sljedećem skočnom prozoru kliknite Da^{(Yes )} da biste potvrdili svoju radnju. 

5. Pojavit će se još jedan skočni prozor s upitom želite li zadržati postavke/postavke aplikacije ili ih također ukloniti. Odaberite odgovarajuću opciju i kliknite na Deinstaliraj^(Uninstall) .

6. Nakon što je proces deinstalacije dovršen, pokrenite željeni web preglednik i posjetite https://www.adobe.com/in/ . Preuzmite instalacijske datoteke za programe koje trebate i slijedite upute na zaslonu da biste ih instalirali. Nadajmo se da se pogreška softvera koji nije originalna^{(software not genuine)} više neće pojavljivati. 

Preporučeno: ^{(Recommended: )}

• Kako deblokirati Adobe Flash Player u Google Chromeu^{(How to Unblock Adobe Flash Player in Google Chrome)}
• Kako onemogućiti Adobe AcroTray.exe pri pokretanju^{(How to Disable Adobe AcroTray.exe at Startup)}
• Popravite kako USB OTG ne radi na Android uređajima^{(Fix USB OTG Not Working On Android Devices)}
• Kako izbrisati red čekanja za ispis u sustavu Windows 10?^{(How To Clear Print Queue In Windows 10?)}

Dakle, to je bilo nekoliko načina na koje korisnici mogu implementirati kako bi riješili pogrešku " Adobov softver koji koristite nije originalan ^{(Adobe software you are using is not genuine)}" . Javite nam postoji li još neko rješenje koje smo propustili i koje je radilo za vas. Također, uvijek kupujte službene verzije aplikacija kako biste podržali razvojne programere i iskoristili sve prednosti (sigurnost i značajke) bez brige o prijevari koja se može provesti putem piratskih kopija softvera. 

Fix Adobe Software You Are Using Is Not Genuine Error

Adobе’s wide range of multimedia and сreativity apрlicatiоns has been the primary сhoice of the majority for the past several years. Thе moѕt popular Adobe applications include Photoshop for photo editing and manipulation, Premierе Pro for editing videos, Illustrator to create veсtor graphics, Αdobe Flash, etc. The Αdobe suite contains more than 50 applications and has proven to be a one-stop solution for all creative minds with availability on both, macOЅ and Windows (a few of them are also available on mobile platforms), alоng with effortlеss integration between all the programs in the family. Αs of 2017, there were more than 12 million active Αdobe Creative Cloud subscrіptionѕ. The number would be much higher if it wasn’t for application piracy. 

Similar to any paid application, Adobe’s programs are also ripped off and used illegally around the globe. To put an end to the piracy of their programs, Adobe includes the Adobe Genuine Software Integrity service within its applications. The service periodically checks the validity of the installed Adobe application and if evidence regarding piracy, tampering with program files, illegal license/serial code is detected, the ‘Adobe Software you are using is not genuine’ message is pushed to the user and the company is informed about counterfeit copy underuse. The error message stays active in the foreground and thus, prevents the users from properly using the application. Apart from the counterfeit users, the error has also been encountered by many with the official copy of an Adobe program. Improper installation, corrupt system/service files, issues with Adobe updater files, etc. are the likely culprits for the error. 

In this article, we have explained multiple methods to resolve the ‘Adobe software you are using is not genuine’ error and to get you back to creating a masterpiece.

4 Ways to Fix Adobe Software You Are Using Is Not Genuine Error

The ‘Adobe software you are using is not genuine’ error is an easy one to fix. Firstly, users will need to ensure that the installed application is indeed genuine and they are not using a pirated copy of it. To determine the authenticity of the application, visit Adobe’s official website and enter the product/serial code. If the website reports the serial code to be invalid, immediately uninstall the application as it is not genuine. Another way is to check the source from which the installation file was downloaded. Genuine copies of Adobe programs are only available on their official website. So if you received your copy from a third-party website, chances are, it is pirated. Contact the reseller for more info. 

If the Adobe application is genuine, users can try deleting the two likely culprit services, Adobe Genuine Software Integrity service, and Adobe Updater Startup Utility service, along with their executable files. Finally, if nothing works, users will need to re-install the faulty Adobe application altogether.

Method 1: Terminate the Adobe Genuine Software Integrity Service

As mentioned earlier, Adobe programs include the Genuine Software Integrity service which regularly checks the authenticity of the programs. Terminating all instances of the said service from the Task Manager will allow you to bypass the checkups and run the Adobe application without encountering the error. You can take this a step forward and also delete the folder containing the executable file of the Genuine Software Integrity process. 

1. Right-click on the taskbar and select Task Manager from the ensuing options menu. You can also use the hotkey combination Ctrl + Shift + Esc to open the application. 

2. Click on More Details to expand the Task Manager.

3. On the Processes tab, locate the Adobe Genuine Software Integrity process (If the processes are sorted alphabetically, the required process will be the very first one under Background Processes).

4. Before terminating the process, right-click on it and select Open File Location. Either note down the folder path (For most users- C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient) or leave the Explorer window open in the background.

5. Press the alt + tab keys to switch back to the Task Manager window, select the process, and click on the End task button at the bottom-right corner.

6. Delete the AdobeGCIClient folder opened in step 4 (You can also rename the folder instead of deleting it altogether). Restart the computer and check if the issue continues to prevail.

Method 2: Delete Adobe Genuine Software Integrity Process and the AdobeGCIClient folder

The above solution should have resolved the Not genuine error for most users although if it didn’t work for you, try deleting the service and the folder using an elevated Command Prompt window with administrative privileges. This method ensures the complete removal of the Adobe Genuine Software Integrity process. 

1. Type Command Prompt in the Search bar and select Run As Administrator from the right panel. Click on Yes in the User Account Control pop-up that arrives.

2. To delete the service, carefully type sc delete AGSService and press enter to execute.

3. Next, we will be deleting the folder, i.e, the AdobeGCIClient folder that contains the service file. The folder is located at ‘C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient’. Head down the mentioned path, select the folder, and press the delete key.

Also Read: Fix Can’t Print PDF Files from Adobe Reader

Method 3: Delete AAMUpdater service

Along with the Genuine Software Integrity service, an update service known as ‘Adobe Updater Startup Utility’ also automatically initiates when the users boot on their computers. As obvious, the service checks for any new available software updates, downloads and installs them automatically. A corrupt/broken AAMUpdater service can prompt the Not genuine error. To fix it, simply delete the service files and also remove them from the Task Scheduler application. 

1. Open Windows File Explorer by double-clicking on its shortcut icon and head down the following path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA. Delete the UWA folder.

2. Again launch Command Prompt window as an Administrator.

3. Execute the sc delete AAMUpdater command.

4. As mentioned earlier, we should also be deleting the AAMUpdater task from Task Scheduler. Simply search for Task Scheduler in the Start Menu and hit enter to open.

5. Expand the Active Tasks list and locate the AdobeAAMUpdater task. Once found, double-click on it.

6. On the right-panel, click on the Delete option under the Selected item. Confirm any pop-ups that may arrive.

Method 4: Reinstall the Adobe Software

Ultimately, if the Genuine Integrity service and the Updater Utility aren’t at fault, then it must be the application itself. The only workaround now is to remove the installed copy and replace it with a new, bug-free version. To uninstall the Adobe program:

1. Press Windows Key + R to open the Run command box. Type Control or Control Panel press enter to open the application.

2. Click on the Programs and Features item.

3. Locate the faulty/pirated Adobe program, right-click on it, and select Uninstall.

4. In the following pop-up, click on Yes to confirm your action. 

5. Another pop-up inquiring if you would like to keep the application preferences/settings or remove them as well will appear. Choose the appropriate option and click on Uninstall.

6. Once the uninstallation process is complete, launch your preferred web browser and visit https://www.adobe.com/in/. Download the installation files for the programs you need and follow the on-screen instructions to install them. Hopefully, the software not genuine error won’t appear anymore. 

Recommended: 

• How to Unblock Adobe Flash Player in Google Chrome
• How to Disable Adobe AcroTray.exe at Startup
• Fix USB OTG Not Working On Android Devices
• How To Clear Print Queue In Windows 10?

So those were a few ways users can implement to resolve the ‘Adobe software you are using is not genuine’ error. Let us know if there are any more solutions we missed out on and which one worked for you. Also, always purchase the official versions of the applications to support the developers and reap all the (security and feature) benefits without having to worry about fraud that can be carried out through pirated software copies. 

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