Format MSI datoteke koji koristi Windows Installer ( MSI ) koristi se posebno za instalaciju – to se razlikuje od EXE formata koji se ponekad koristi za pokretanje instalatera, a to su jednostavne izvršne datoteke koje se mogu programirati za pokretanje bilo kojeg broja zadataka.

Kod pogreške InstallShield 1722^{( InstallShield Error code 1722)} pojavljuje se kada Windows Installer ne uspije instalirati paket na vaš Windows 10 uređaj. Kada kliknete U redu^(OK) u promptu o pogrešci, instalacijski se proces poništava i tada instalacija ne uspijeva. Možete naići na ovu pogrešku prilikom instalacije bilo kojeg softvera ili upravljačkog programa. U ovom ćemo postu identificirati potencijalne uzroke, kao i ponuditi najprikladnija rješenja.

Ovisno o softveru koji pokušavate instalirati, kada naiđete na ovaj problem, dobit ćete poruku o pogrešci sličnu sljedećoj;

Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.

Osim poruke o pogrešci u fokusu, tijekom instalacije softvera možete naići i na sljedeće;

MSI Error 1722: ‘There is a problem with the Windows Installer Package’ during installation/uninstallation.

Error 1722: There is a problem with this Window Installer package. A program run as part of this package did not finish as expected.

Error 1722 – The Windows Installer Service could not be accessed.

Error 1722 – Windows Installer Service couldn’t be started.

Error 1722 – Could not start the Windows Installer service on Local Com Error 5: Access is denied.

U nastavku su poznati potencijalni krivci ove pogreške:

• Nedostaju ovisne sistemske datoteke^{(System Files)} poput dll datoteka, ocx datoteka, sys datoteka itd.
• Nevažeći unosi registra koji su u sukobu s ^(Registry)instalaterom^(Installer) .
• Antivirusni^(Antivirus) program nedavno uklanja zlonamjerne datoteke, ali ostavlja i štete.
• Instalaterska usluga je zaustavljena.
• Nepotpuna instalacija.

Pogreška se također može pojaviti ako neki MSI paketi nisu ispravno uklonjeni iz appleta Programi^(Programs) i značajke u ^(Features)sustavu Windows 10^{(Windows 10)} . Ostaci oštećene instalacije ponekad mogu spriječiti instalaciju i deinstalaciju softvera.

InstallShield^{(InstallShield Error)} Kod pogreške 1722 tijekom instalacije MSI programa

Ako ste suočeni s ovim problemom, možete isprobati naša preporučena rješenja u nastavku bez posebnog redoslijeda i provjeriti pomaže li to riješiti problem.

1. Pokrenite alat za rješavanje problema instaliranja^{(Program Install)} i deinstalacije programa^{(Uninstall Troubleshooter)}
2. Deinstalirajte softver pomoću programa za deinstalaciju softvera treće strane
3. Provjerite je li usluga Windows Installer omogućena
4. Odjavite se i ponovno registrirajte Windows Installer Service
5. Izvedite Clean Boot i instalirajte softver
6. Popravite Windows Registry

Pogledajmo opis procesa koji se odnosi na svako od navedenih rješenja.

1] Pokrenite alat za rješavanje problema ^(Run)instaliranja^{(Program Install)} i deinstaliranja^{(Uninstall Troubleshooter)} programa

Ovo rješenje zahtijeva da pokrenete Microsoftov alat za rješavanje problema pri instalaciji i deinstalaciji i provjerite je li riješen problem InstallShield Error code 1722 tijekom instalacije MSI programa . ^{(InstallShield Error code 1722 while installing MSI program)}Alat za rješavanje problema pri instalaciji^{(Program Install)} i deinstalaciji^(Uninstall) programa pomaže vam da automatski popravite probleme kada vam je onemogućeno instaliranje ili uklanjanje programa. Također popravlja oštećene ključeve registra.

2] Deinstalirajte softver pomoću programa za deinstalaciju softvera treće strane

Aplet ^(Programs)Windows 10 Programi i značajke^(Features) ponekad može biti neučinkovit u uklanjanju softvera s vašeg uređaja – u nekim slučajevima, iako je softver uspješno deinstaliran, još uvijek postoje preostale datoteke, ovisnosti koje su preostale na vašem računalu i mogu uzrokovati sukobe. U ovakvim slučajevima, bolje je koristiti program za deinstalaciju softvera treće strane^{(use a third-party software uninstaller)} jer oni rade temeljit posao uklanjanja softvera s računala sa sustavom Windows 10^{(Windows 10)} .

Nakon što deinstalirate program, preuzmite novi instalacijski program na drugoj lokaciji mape, zatim zatvorite sve programe i pokrenite instalacijsku datoteku.

3] Provjerite je li usluga Windows Installer omogućena

Ovi softveri ovise o usluzi Windows Installer^{(Windows Installer Service)} . Dakle, ako imate problema s instaliranjem bilo kojeg softvera, vjerojatno je da MSI usluga nije omogućena. U tom slučaju provjerite je li omogućena usluga Windows Installer^{(Windows Installer Service is enabled)} .

4] Odjavite^(Unregister) se i ponovno registrirajte Windows Installer Service

Učinite sljedeće:

• Pritisnite tipku  Windows key + R  da biste pozvali dijaloški okvir Pokreni.
• U dijaloškom okviru Pokreni upišite,  cmd a zatim pritisnite  CTRL + SHIFT + ENTER  da biste  otvorili naredbeni redak u načinu rada administratora^{(open Command Prompt in admin mode)} .
• U prozoru naredbenog retka upišite naredbu u nastavku i pritisnite Enter da biste privremeno odjavili uslugu Windows Installer :

msiexec /unreg

• Nakon što se naredba uspješno obradi i dobijete poruku o uspjehu, unesite sljedeću naredbu i pritisnite Enter  da ponovno registrirate Windows Installer :

msiexec /regserver

Nakon što je druga naredba uspješno obrađena, ponovno pokrenite računalo i pokušajte ponovno instalirati softver. Ako se pogreška instalacije/deinstaliranja nastavi, pokušajte sa sljedećim rješenjem.

5] Izvedite ^(Perform)Clean Boot i instalirajte softver

Izvođenje čistog pokretanja^{(Performing a Clean Boot)} može ukloniti sve sukobe koji se javljaju tijekom instalacije vašeg softvera – to znači pokretanje vašeg Windows 10 računala s minimalno potrebnim upravljačkim programima i programima.

6] Popravite Windows Registry

Nevažeći/oštećeni unosi registra zbog nedavne promjene softvera, tj. instalacije ili deinstaliranja koji su povezani s programom za instalaciju sustava Windows^(Windows) , također mogu izazvati ovu pogrešku. U tom slučaju možete popraviti registar^{(repair the registry)} , a zatim ponovno pokušati instalirati softver.

Povezane objave:^{(Related posts:)}

• Popravite kodove pogrešaka InstallShield 1607 ili 1628
• 1152: Pogreška pri izdvajanju datoteka na privremenu lokaciju – pogreška InstallShield^{(1152: Error extracting files to the temporary location – InstallShield error)} .

InstallShield Error code 1722 while installing MSI program

The MSI file format used by Windows Installеr (MSI) is used specificallу for installation – this differs from the EXE format sometimes uѕed to run installers, which аre simple executable files that can be programmed to run any number of tаѕks.

The InstallShield Error code 1722 appears when Windows Installer fails to install a package on your Windows 10 device. When you click OK on the error prompt, the installation process gets rolled back and then the installation fails. You may encounter this error with any software or driver installation. In this post, we will identify the potential causes, as well as offer the most suitable solutions.

Depending on the software you’re trying to install, when you encounter this issue, you’ll receive an error message similar to the following;

Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.

In addition to the error message in focus, you may encounter the following during software installation as well;

MSI Error 1722: ‘There is a problem with the Windows Installer Package’ during installation/uninstallation.

Error 1722: There is a problem with this Window Installer package. A program run as part of this package did not finish as expected.

Error 1722 – The Windows Installer Service could not be accessed.

Error 1722 – Windows Installer Service couldn’t be started.

Error 1722 – Could not start the Windows Installer service on Local Com Error 5: Access is denied.

Below are the known potential culprits of this error:

• Missing dependent System Files like dll files, ocx files, sys files, etc.
• Invalid Registry Entries that are conflicting with Installer.
• Antivirus removes malicious files recently but left damages as well.
• Installer Service is stopped.
• Incomplete installation.

The error may also occur if some MSI packages are not properly removed from the Programs & Features applet in Windows 10. The remnants of the corrupted installation can sometimes prevent the installation and uninstallation of the software.

InstallShield Error code 1722 while installing MSI program

If you’re faced with this issue, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue.

1. Run the Program Install and Uninstall Troubleshooter
2. Uninstall the software using a third-party software uninstaller
3. Ensure Windows Installer service is enabled
4. Unregister and re-register Windows Installer Service
5. Perform a Clean Boot and install software
6. Repair Windows Registry

Let’s take a look at the description of the process involved concerning each of the listed solutions.

1] Run the Program Install and Uninstall Troubleshooter

This solution requires you to run the Program Install and Uninstall Troubleshooter from Microsoft and see if the InstallShield Error code 1722 while installing MSI program issue is resolved. The Program Install and Uninstall troubleshooter helps you automatically repair issues when you’re blocked from installing or removing programs. It also fixes corrupted registry keys.

2] Uninstall the software using third-party software uninstaller

The Windows 10 Programs and Features applet sometimes can be inefficient in removing software from your device – in some cases even though the software has been successfully uninstalled, there are still residual files, dependencies that are leftover on your machine and these can cause conflicts. In cases like this, it’s better to use a third-party software uninstaller as they do a thorough job of removing software from a Windows 10 computer.

After you uninstall the program, download a fresh installer setup in a different folder location, then close all programs and run the setup file.

3] Ensure Windows Installer service is enabled

These software are dependent on the Windows Installer Service. So, if you’re having an issue installing any software, it’s likely that the MSI service is not enabled. In this case, ensure that the Windows Installer Service is enabled.

4] Unregister and re-register Windows Installer Service

Do the following:

• Press Windows key + R to invoke the Run dialog.
• In the Run dialog box, type cmd and then press CTRL + SHIFT + ENTER to open Command Prompt in admin mode.
• In the command prompt window, type the command below and hit Enter to temporarily unregister the Windows Installer service:

msiexec /unreg

• Once the command is processed successfully and you get the success message, input the following command and hit Enter to register the Windows Installer once again:

msiexec /regserver

After the second command is processed successfully, restart your computer once again, and try installing the software again. If the install/uninstall error persists, try the next solution.

5] Perform a Clean Boot and install software

Performing a Clean Boot can remove any conflicts that occur during your software installation – this means starting your Windows 10 computer with minimum required drivers and programs.

6] Repair Windows Registry

Invalid/corrupted registry entries from a recent software change i.e install or uninstall that is related to Windows installer, can also trigger this error. In this case, you can repair the registry, then try the software installation again.

Related posts:

• Fix InstallShield Error Codes 1607 or 1628
• 1152: Error extracting files to the temporary location – InstallShield error.

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