AirPods rade kao obične bežične slušalice na uređajima izvan Apple ekosustava. Iako je kvaliteta zvuka vrhunska na bilo kojem uređaju, mogli biste naići na neke smetnje prilikom povezivanja AirPods uređaja s uređajima koji nisu Apple^{(connecting AirPods to non-Apple devices)} .

Ovaj vodič će pokriti 9 popravaka za rješavanje problema ako se AirPods ne povezuju s vašim računalom. Prije nego što nastavite, preporučujemo povezivanje drugog Bluetooth audio uređaja na svoje računalo. To će pomoći u dijagnosticiranju izvora problema.

Ako se drugi Bluetooth uređaji bez problema povežu s vašim računalom, vjerojatno postoji problem s vašim AirPods slušalicama. Ali ako se vaše računalo ne uspije povezati sa svim Bluetooth uređajima, usredotočite se na rješavanje problema na popravku Bluetootha na računalu^{(fixing your PC’s Bluetooth)} .

Napomena:^(Note:) Iako su snimke zaslona u ovom članku s računala sa sustavom Windows 11^{(Windows 11)} , preporuke će raditi na starijim verzijama sustava Windows^(Windows) , posebice Windows 10.

1. Uključite Bluetooth

AirPods (i drugi Bluetooth uređaji) neće se povezati s vašim računalom ako je Bluetooth onemogućen. Provjerite postavke računala i provjerite je li Bluetooth uključen^{(make sure Bluetooth is on)} .

Idite na Postavke^(Settings) > Bluetooth i uređaji^{(Bluetooth & devices)} i uključite Bluetooth .

Ako je Bluetooth^(Bluetooth) na vašem računalu već uključen, isključite ga, pričekajte nekoliko sekundi, ponovno ga uključite i pokušajte ponovno spojiti AirPods . 

2. Provjerite razinu baterije AirPods uređaja

Vaši AirPods se neće upariti ili povezati s vašim računalom ako su baterije bilo koje slušalice slabe. Provjerite bateriju svojih AirPods slušalica i provjerite drže li najmanje 50% napunjenosti. Trebat će vam Apple uređaj (iPhone, iPad ili Mac ) za provjeru razine baterije AirPodsa^{(check AirPods battery level)} .

Spojite AirPods na vaš iPhone, stavite oba AirPoda^(AirPods) u torbicu za punjenje i zatvorite poklopac. Približite AirPods svom iPhoneu, iPadu ili iPod touchu i otvorite poklopac. Status baterije AirPodsa^(AirPods) trebao bi se prikazati na zaslonu vašeg uređaja nakon nekoliko sekundi.

Napunite svoje AirPods s Apple certificiranim^{(Apple-certified)} dodacima za punjenje i pokušajte ih ponovno povezati s računalom.

3. Prisilno ponovno pokrenite svoje AirPods (maks.)

Ponovno pokretanje AirPods Maxa riješit^{(AirPods Max)} će probleme sa zvukom i povezivanjem. Ako se AirPods Max ne poveže s vašim računalom, prisilno ponovno pokrenite AirPods i ponovno spojite slušalice na računalo.

Pritisnite i držite tipku Noise Control i Digital Crown dok statusna lampica ne zatreperi žuto.

Vratite AirPods Max na tvorničke postavke (pogledajte sljedeći odjeljak za korake) ako se problem nastavi.

4. Poništite svoje AirPods slušalice

To podrazumijeva brisanje AirPods slušalica^(AirPods) iz memorije vašeg uređaja i ponovno povezivanje ispočetka. Ako su AirPods upareni s vašim računalom, ali se kasnije ne uspostave, zaboravite AirPods i ponovno ih spojite ispočetka.

1. Otvorite aplikaciju Postavke sustava Windows^{(Windows Settings)} , odaberite Bluetooth i uređaji^{(Bluetooth & devices)} na bočnoj traci i odaberite Uređaji^(Devices) .

1. Pomaknite se do odjeljka "Audio", odaberite ikonu izbornika s tri točke^{(three-dot menu icon)} pored AirPoda i odaberite Ukloni uređaj^{(Remove device)} .

1. Idite na Postavke^(Settings) , odaberite Bluetooth i uređaji^{(Bluetooth & devices)} na bočnoj traci, uključite Bluetooth i odaberite gumb Dodaj uređaj .^{(Add device)}

1. Odaberite Da^(Yes) na upitu za potvrdu.

1. Vratite se na stranicu “Bluetooth i uređaji” ( Postavke^(Settings) > Bluetooth i uređaji^{(Bluetooth & devices)} ) i odaberite Dodaj uređaj^{(Add device)} .

Sljedeći korak je stavljanje vaših AirPods slušalica u način uparivanja i ponovno povezivanje s računalom.

1. Umetnite^(Insert) oba AirPoda^(AirPods) u kućište za punjenje, zatvorite poklopac i ponovno ga otvorite nakon 5-10 sekundi. Nakon toga^(Afterward) pritisnite i držite gumb Setup^{(Setup button)} na stražnjoj strani kućišta za punjenje dok statusna lampica ne zatreperi bijelo.

Ako koristite AirPods Max , pritisnite i držite kontrolu šuma^{(Noise Control)} i Digital Crown 15 sekundi dok statusna lampica ne zatreperi žuto, a zatim bijelo. Apple preporučuje da punite AirPods Max nekoliko minuta prije nego što ga vratite na tvorničke postavke.

1. Odaberite svoje AirPods na popisu uređaja.

Imajte na umu da bi vašem računalu moglo trebati nekoliko minuta da otkrije AirPods . Odaberite  Gotovo^(Done) kada dobijete poruku o uspjehu "Vaš je uređaj spreman za rad".

Provjerite^(Make) jesu li AirPods u neposrednoj blizini vašeg računala kada ste u načinu uparivanja. Ako vaši AirPods ostanu neotkriveni, zatvorite i ponovno otvorite kućište za punjenje i ponovno stavite AirPods u način uparivanja. Isprobajte sljedeći popravak ako Windows ne pronađe vaše AirPods .

5. Pokrenite pozadinske Bluetooth usluge^{(Start Background Bluetooth Services)}

Bluetooth Support Service i Bluetooth User Support Service su pozadinski procesi koji olakšavaju otkrivanje Bluetooth uređaja i pravilno funkcioniranje Bluetootha^(Bluetooth) u sustavu Windows^(Windows) . Vaše računalo neće otkriti niti se povezati s AirPods ili drugim Bluetooth uređajima ako su te usluge neaktivne ili onemogućene. Provjerite Windows Services Manager i provjerite rade li oba.

1. Pritisnite tipku Windows^{(Windows key)} + R da biste otvorili okvir Windows Run . Upišite ili zalijepite services.msc u dijaloški okvir i odaberite U redu^(OK) .

1. Pronađite Bluetooth Support Service , provjerite stupac "Status" i provjerite glasi li "Running". U suprotnom, dvaput kliknite usluge i skočite na sljedeći korak da biste ih pokrenuli.

1. Odaberite Start , pričekajte da se usluga pokrene i odaberite U redu^(OK) da biste spremili promjenu.

6. Pokrenite Windows Troubleshooter

Ovo je ugrađeni alat koji dijagnosticira i rješava probleme povezane s Bluetoothom u ^(Bluetooth)sustavu Windows^(Windows) . Pokrenite alat za rješavanje problema ako ne možete spojiti AirPods ili druge Bluetooth uređaje na svoje računalo.

1. U okvir za pretraživanje sustava Windows^{(Windows Search)} upišite Rješavanje problema ^{(Troubleshoot)},^{(troubleshoot)} a u rezultate pretraživanja upišite postavke za rješavanje problema.

1. Odaberite Drugi alati za rješavanje problema^{(Other troubleshooters)} .

1. Pronađite Bluetooth na stranici i odaberite Pokreni^(Run) .

1. Alat za rješavanje problema pronaći će i riješiti sve probleme povezane s Bluetoothom . ^(Bluetooth)Zatvorite alat za rješavanje problema s Bluetoothom^(Bluetooth) i pokušajte spojiti AirPods na svoje računalo.

7. Ponovno pokrenite računalo

Moguće je da je problem u vašem računalu. Zatvorite^(Close) sve otvorene aplikacije i ponovno pokrenite računalo. To će osvježiti Windows i popraviti privremene greške u sustavu koje sprječavaju vaše AirPods da se povežu s vašim računalom.

Pritisnite tipku Windows^{(Windows key)} ili ikonu izbornika Start^{(Start menu)} , odaberite ikonu napajanja^{(Power icon)} i ponovno pokreni^(Restart) .

8. Ažurirajte upravljački program za Bluetooth i AirPods^{(AirPods Driver)}

Posjedovanje najnovijeg upravljačkog programa ključno je za povezivanje AirPods slušalica^(AirPods) i drugih Bluetooth dodataka s vašim računalom. Povežite svoje računalo s internetom i slijedite dolje navedene korake za ažuriranje upravljačkih programa za AirPods i Windows Bluetooth .

1. Pritisnite tipku Windows^{(Windows key)} + X ili desnom tipkom miša kliknite izbornik Start^{(Start menu)} i odaberite Upravitelj uređaja^{(Device Manager)} na izborniku za brzi pristup.

1. Proširite kategoriju Bluetooth , desnom tipkom miša kliknite Bluetooth upravljački program vašeg računala i odaberite Ažuriraj upravljački program^{(Update driver)} .

Ako su vaši AirPods upareni s vašim računalom, desnom tipkom miša kliknite upravljački program za AirPod i odaberite Ažuriraj upravljački program^{(Update driver)} .

1. Odaberite Automatsko traženje upravljačkih programa^{(Search automatically for drivers)} .

Ako agent za ažuriranje kaže da imate instaliran najbolji upravljački program, provjerite web-mjesto proizvođača vašeg računala za nova ažuriranja upravljačkog programa.

9. Ažurirajte svoje računalo

Probleme s Bluetooth^(Bluetooth) povezivanjem ponekad uzrokuju greške na razini sustava. Idite na izbornik ažuriranja sustava Windows^(Windows) i instalirajte sva ažuriranja dostupna za vaše računalo. Ažuriranjem operativnog sustava vašeg računala možete se riješiti svake greške koja je odgovorna za problem povezivanja.

Idite na Postavke^(Settings) > Windows Update i odaberite Preuzmi odmah^{(Download now)} da biste instalirali dostupna ažuriranja.

Povežite se, ostanite povezani

AirPods se možda neće povezati s vašim računalom ako ga koristi drugi uređaj (pametni telefon ili računalo). Kako biste izbjegli sukobe veza, isključite Bluetooth na drugim uređajima u blizini prije povezivanja s računalom. 

AirPods Not Connecting to Windows 10 PC? Try These 9 Fixes

AirPods work as regular wireless headphones on devices outside the Apple ecosystem. While the audio quality is top-notch on any device, уou might encounter some stumbling blocks while connecting AirPods to non-Apple devices.

This tutorial will cover 9 troubleshooting fixes to try if AirPods are not connecting to your PC. Before you proceed, we recommend connecting a different Bluetooth audio device to your PC. That’ll help diagnose the source of the problem.

If other Bluetooth devices connect to your PC without issues, there’s likely a problem with your AirPods. But if your computer fails to connect to all Bluetooth devices, focus your troubleshooting efforts on fixing your PC’s Bluetooth.

Note: Although the screenshots in this article are from a Windows 11 PC, the recommendations will work on older Windows versions, particularly Windows 10.

1. Turn On Bluetooth

AirPods (and other Bluetooth devices) won’t connect to your computer if Bluetooth is disabled. Check your PC’s settings and make sure Bluetooth is on.

Go to Settings > Bluetooth & devices and toggle on Bluetooth.

If your PC’s Bluetooth is already on, turn it off, wait a few seconds, turn it back on, and try connecting the AirPods again. 

2. Check AirPods Battery Level

Your AirPods won’t pair or connect to your PC if the batteries of either earbuds are low. Check your AirPods battery and make sure they hold at least 50% charge. You’ll need an Apple device (iPhone, iPad, or Mac) to check AirPods battery level.

Connect the AirPods to your iPhone, place both AirPods in the charging case, and close the lid. Move the AirPods close to your iPhone, iPad, or iPod touch and open the lid. The AirPods battery status should show up on your device’s screen after some seconds.

Charge your AirPods with Apple-certified charging accessories and try connecting it to your PC again.

3. Force Reboot Your AirPods (Max)

Restarting the AirPods Max will fix audio and connectivity-related problems. If the AirPods Max won’t connect to your computer, force-restart the AirPods and reconnect the headphones to your PC.

Press and hold the Noise Control button and Digital Crown until the status light flashes amber.

Reset your AirPods Max to factory settings (see next section for steps) if the problem persists.

4. Reset Your AirPods

This entails deleting the AirPods from your device’s memory and reconnecting it from scratch. If the AirPods are paired to your computer but fail to connect subsequently, forget the AirPods, and reconnect it from scratch.

1. Open the Windows Settings app, select Bluetooth & devices on the sidebar, and select Devices.

1. Scroll to the “Audio” section, select the three-dot menu icon next to the AirPods, and select Remove device.

1. Go to Settings, select Bluetooth & devices on the sidebar, turn on Bluetooth, and select the Add device button.

1. Select Yes on the confirmation prompt.

1. Return to the “Bluetooth & devices” page (Settings > Bluetooth & devices) and select Add device.

The next step is to put your AirPods in pairing mode and reconnect it to your PC.

1. Insert both AirPods in the charging case, close the lid, and reopen it after 5-10 seconds. Afterward, press and hold the Setup button on the back of the charging case until the status light flashes white.

If you use an AirPods Max, press and hold the Noise Control and Digital Crown for 15 seconds until the status light flashes amber and then white. Apple recommends charging your AirPods Max for a few minutes before resetting it to factory settings.

1. Select your AirPods in the list of devices.

Note that it might take some minutes for your PC to detect the AirPods. Select  Done when you get a “Your device is ready to go” success message.

Make sure the AirPods are in close proximity with your PC when in pairing mode. If your AirPods remain undetected, close and reopen the charging case and put the AirPods in pairing mode again. Try the next fix if Windows doesn’t find your AirPods.

5. Start Background Bluetooth Services

Bluetooth Support Service and Bluetooth User Support Service are background processes that facilitate the discovery of Bluetooth devices and proper functioning of Bluetooth in Windows. Your computer won’t detect or connect to AirPods or other Bluetooth devices if these services are inactive or disabled. Check the Windows Services Manager and make sure they’re both running.

1. Press the Windows key + R to open the Windows Run box. Type or paste services.msc in the dialog box and select OK.

1. Locate Bluetooth Support Service, check the “Status” column, and make sure it reads “Running.” Otherwise, double-click the services and jump to the next step to get them running.

1. Select Start, wait for the service to start running, and select OK to save the change.

6. Run the Windows Troubleshooter

This is a built-in tool that diagnoses and fixes Bluetooth-related problems in Windows. Run the troubleshooter if you can’t connect AirPods or other Bluetooth devices to your PC.

1. Type troubleshoot in the Windows Search box and Troubleshoot settings in the search results.

1. Select Other troubleshooters.

1. Locate Bluetooth on the page and select Run.

1. The troubleshooter will find and fix any Bluetooth-related issues. Close the Bluetooth troubleshooter and try connecting the AirPods to your computer.

7. Reboot Your Computer

It’s possible that your computer is the problem. Close all open applications and restart your computer. That’ll refresh Windows and fix temporary system glitches preventing your AirPods from connecting to your PC.

Press the Windows key or Start menu icon, select the Power icon, and select Restart.

8. Update Bluetooth and AirPods Driver

Having the latest driver is essential to connecting AirPods and other Bluetooth accessories to your PC. Connect your computer to the internet and follow the steps below to update the AirPods and Windows Bluetooth drivers.

1. Press Windows key + X or right-click the Start menu and select Device Manager on the Quick Access Menu.

1. Expand the Bluetooth category, right-click your PC’s Bluetooth driver, and select Update driver.

If your AirPods are paired to your PC, right-click the AirPod’s driver and select Update driver.

1. Select Search automatically for drivers.

If the update agent says you have the best driver installed, check your PC manufacturer’s website for new driver updates.

9. Update Your Computer

Bluetooth connectivity problems are sometimes caused by bugs at the system level. Head to the Windows updates menu and install any update available for your computer. Updating your computer’s operating system can get rid of any bug responsible for the connectivity problem.

Go to Settings > Windows Update and select Download now to install available updates.

Get Connected, Stay Connected

AirPods may not connect to your PC if it’s in use by another device (smartphone or computer). To avoid connection conflicts, turn off Bluetooth on other nearby devices before connecting to your PC. 

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