Ovaj članak pruža moguća rješenja problema u kojem se Outlook ne može povezati s poštanskim sandučićem Exchangea . ^(Exchange)Ovaj problem se javlja kada korisnik premjesti svoj poštanski sandučić s jednog Microsoft Exchange Servera^{(Microsoft Exchange Server)} na drugi Microsoft Exchange Server . Ovaj problem utječe na verzije programa Outlook za stolna računala. ^(Outlook)Ako se ovaj problem pojavi na vašem računalu, dobit ćete sljedeću poruku o pogrešci:

The Microsoft Exchange Administrator has made a change that requires you quit and restart Outlook.

Prema poruci o pogrešci, problem bi mogao biti riješen ako ponovno pokrenete Outlook . ako se unatoč ponovnom pokretanju Outlooka^(Outlook) aplikacija ne poveže s poslužiteljem Microsoft Exchange^{(Microsoft Exchange Server)} i ponovno prikaže istu poruku o pogrešci, pokušajte sljedeće popravke.

Administrator Microsoft Exchangea^{(Microsoft Exchange)} napravio je promjenu koja zahtijeva da zatvorite i ponovno pokrenete Outlook

Ako ponovno pokretanje Outlooka^(Outlook) ne pomogne, sljedeća rješenja mogu ukloniti poruku o pogrešci iz Outlooka^(Outlook) na vašem računalu:

1. ^{(Update Microsoft Outlook)}Ažurirajte desktop aplikaciju Microsoft Outlook .
2. Popravite Exchange račun e-pošte.
3. Izradite novi Outlook profil.
4. Premjestite poštanski sandučić u drugu bazu podataka.

Razgovarajmo o njima detaljno.

1] Ažurirajte desktop aplikaciju Microsoft Outlook^{(Update Microsoft Outlook)}

Microsoft s vremena na vrijeme objavljuje ažuriranja za Windows i druge proizvode. ^(Windows)Ova ažuriranja popravljaju greške u Microsoftovim^(Microsoft) proizvodima. Možete ažurirati svoju desktop aplikaciju Outlook i vidjeti hoće li riješiti problem.

Postupak ažuriranja Outlooka^(Outlook) opisan je u nastavku:

1. Pokrenite desktop aplikaciju Microsoft Outlook .
2. Kliknite na izbornik Datoteka^(File) i u lijevom oknu odaberite Office račun .^{(Office Account)}
3. Sada kliknite Mogućnosti ažuriranja^{(Update Options)} , a zatim kliknite Ažuriraj odmah^{(Update Now)} .
4. Nakon što se ažuriranje dovrši, ponovno pokrenite Outlook .

Provjerite postoji li problem.

2] Popravite Exchange račun e-pošte

Ako ažuriranje Outlooka^(Outlook) nije riješilo problem, možete pokušati popraviti svoj Exchange račun e-pošte. Koraci za isto navedeni su u nastavku:

1. Pokrenite desktop aplikaciju Microsoft Outlook .
2. Idite na " File > Account Settings ".
3. Kliknite Postavke računa^{(Account Settings)} s popisa opcija koje se pojavljuju. Ovo će otvoriti novi skočni prozor.
4. Sada odaberite svoj Outlook račun, a zatim kliknite gumb Popravi^(Repair) .

Outlooku će trebati neko vrijeme da popravi vaš račun. Nakon što se proces dovrši, ponovno pokrenite Outlook .

Kada ponovno pokrenete Outlook , možda ćete vidjeti poruku Work Offline na statusnoj^(Status) traci. Stoga^(Hence) se morate ponovno povezati s poslužiteljem e-pošte.

Slijedite dolje navedene korake:

1. Kliknite na karticu Send/Receive na traci izbornika.
2. Kliknite na rad izvan mreže^{(Work Offline)} . Ovu opciju ćete pronaći u odjeljku Postavke^{(Preferences)} .

Pročitajte^(Read) : Automatsko arhiviranje u Outlooku nedostaje ili ne radi^{(Auto archive in Outlook is missing or not working)} .

3] Izradite novi Outlook profil

Poruka o pogrešci "Administrator Microsoft Exchangea napravio je promjenu koja zahtijeva da zatvorite i ponovno pokrenete Outlook " također se može pojaviti ako je vaš Outlook profil pogrešno konfiguriran ili oštećen. U tom slučaju, stvaranje novog Outlook profila može riješiti problem.

Prvo zatvorite desktop aplikaciju Outlook ako ste je otvorili, a zatim slijedite upute u nastavku:

1. Pokrenite upravljačku ploču^{(Control Panel)} .
2. Na upravljačkoj ploči odaberite Velike ikone^{(Large icons)} u načinu prikaza^{(View by)} . Kliknite na Pošta^(Mail) .
3. Sada kliknite na gumb Prikaži profile^{(Show Profiles)} .
4. U novom skočnom prozoru kliknite Dodaj^(Add) da biste stvorili novi Outlook profil.
5. Napišite naziv svog novog Outlook profila i kliknite U redu. Nakon toga unesite sve potrebne podatke, poput vašeg imena, adrese e-pošte i lozinke.
6. Kada završite, kliknite Dalje^(Next) .

Ovo će potrajati za stvaranje novog Outlook profila. Kada se proces dovrši, ponovite prva tri koraka i odaberite novostvoreni Outlook profil s padajućeg izbornika, a zatim odaberite opciju Uvijek koristi ovaj profil^{(Always use this profile)} . Nakon toga kliknite Primijeni^(Apply) , a zatim U redu. Sada zatvorite upravljačku ploču^{(Control Panel)} i pokrenite aplikaciju Outlook za stolna računala. Provjerite pojavljuje li se poruka o pogrešci ovaj put ili ne.

4] Premjestite^(Move) poštanski sandučić u drugu bazu podataka

Da biste premjestili poštanski sandučić u drugu bazu podataka, trebate imati instaliran ADSI Edit na vašem sustavu. ADSI ( Active ^(ADSI)Directory Service Interface Editor^{(Active Directory Service Interface Editor)} ) alat za uređivanje^(Edit) omogućuje korisnicima stvaranje, modificiranje i brisanje objekata u Active Directoryju^{(Active Directory)} . Ovom alatu možete pristupiti ako je na vašem računalu dostupan RSAT ( Alati za udaljenu administraciju poslužitelja ). ^{(Remote Server Administration Tools)}Windows 10 Home edition nema RSAT . Stoga^(Hence) je ovo rješenje primjenjivo za one koji imaju Windows 10 Pro ili Enterprise izdanje. Možete instalirati RSATna Windows 10 Pro ili Enterprise izdanju putem dodatnih značajki^{(Optional Features)} .

Slijedite korake u nastavku da premjestite poštanski sandučić u drugu bazu podataka:

1. Pokrenite naredbeni okvir Pokreni i upišite ^(Run)ADSIEDIT.MSC .
2. Proširite Konfiguracijski^{(Configuration)} spremnik, a zatim proširite mapu Konfiguracija .^{(Configuration)}
3. Idite na “ CN=Services > CN=Microsoft Exchange > CN=your organisation name > CN=Administrative Groups > CN=Exchange Administrative Group > CN=Databases .
4. Sada proširite mapu CN=Databases i odaberite svoju bazu podataka.
5. Desnom tipkom miša kliknite svoju bazu podataka i odaberite svojstva^(properties) . Ovo će otvoriti novi prozor.
6. Pomaknite se prema dolje po popisu i pronađite MSEXCHHomePublicMDB . Nakon što ga pronađete, odaberite ga.
7. Kliknite gumb Uredi^(Edit) , a zatim kliknite Očisti^(Clear) da biste izbrisali podatke o vrijednosti^(Value) . Nakon toga kliknite OK i zatvorite ADSI^{(ADSI Edit)} alat za uređivanje.

Trebalo bi pomoći.

Što učiniti ako se Outlook nastavi rušiti?

Postoji mnogo razloga zbog kojih se desktop aplikacija Outlook na vašem računalu ruši, prestaje reagirati i često se zamrzava, kao što su neki neispravni dodaci, oštećenje Outlook profila itd. Kada naiđete na ovaj problem, prva stvar koju trebate učiniti je pokrenuti Microsoft Outlook u sigurnom načinu rada^{(Safe Mode)} . Svi dodaci ostaju onemogućeni u Sigurnom načinu rada^{(Safe Mode)} . Stoga^(Hence) će vas obavijestiti ako je neki dodatak krivac ili se pogreška pojavljuje iz nekog drugog razloga. Ako sigurni način rada^{(Safe Mode)} ne pomogne, možete pokušati na druge načine riješiti problem s rušenjem programa Outlook^{(fix the Outlook crashing issue)} .

Koji su najčešći problemi s Outlookom^(Outlook) ?

U bilo kojem trenutku možete naići na neke uobičajene probleme u Outlooku . Ovi uobičajeni problemi uključuju spor odziv Outlooka^(Outlook) , probleme sa zamrzavanjem, oštećene korisničke profile, oštećenje Outlook PST datoteke itd. Osim Outlook pošte, možda ćete imati i neke uobičajene probleme s Outlook kalendarom^{(Outlook Calendar)} .

Povezani postovi^{(Related posts)} :

• Prilagođeni rječnik nije dostupan za ažuriranje u Outlooku^{(The custom dictionary is not available to be updated in Outlook)} .
• Samodovršavanje ne radi ispravno u Outlooku^{(Autocomplete not working correctly in Outlook)} .

Microsoft Exchange administrator requires you quit and restart Outlook

This artіcle provideѕ possible solutions to thе problem in which Outlook cannot connect to the Exchаnge mailbox. This issue occurs when a user moves his mailbоx from one Microsoft Εxchange Server to another Microsoft Exchange Server. This issue affects Outlook desktop versions. If this issuе оccurs on your compυter, you will receive the following error message:

The Microsoft Exchange Administrator has made a change that requires you quit and restart Outlook.

According to the error message, the problem may be fixed if you restart Outlook. if despite restarting Outlook, the app does not connect to the Microsoft Exchange Server and displays the same error message again, try the following fixes.

Microsoft Exchange administrator has made a change that requires you quit and restart Outlook

If restarting Outlook does not help, then the following solutions may eliminate the error message from Outlook on your computer:

1. Update Microsoft Outlook desktop application.
2. Repair Exchange email account.
3. Create a new Outlook profile.
4. Move the mailbox to a different database.

Let us talk about them in detail.

1] Update Microsoft Outlook desktop application

Microsoft releases updates for Windows and other products from time to time. These updates fix bugs in Microsoft products. You can update your Outlook desktop application and see if it fixes the issue.

The procedure to update Outlook is described below:

1. Launch Microsoft Outlook desktop app.
2. Click on the File menu and select Office Account from the left pane.
3. Now, click Update Options and then click Update Now.
4. After the update gets completed, restart Outlook.

Check if the issue persists.

2] Repair Exchange email account

If updating Outlook did not fix the issue, you can try to repair your Exchange email account. The steps for the same are listed below:

1. Launch Microsoft Outlook desktop app.
2. Go to “File > Account Settings.”
3. Click Account Settings from the list of options that appear. This will open a new popup window.
4. Now, select your Outlook account and then click on the Repair button.

The outlook will take some time to repair your account. After the process gets completed, restart Outlook.

When you restart Outlook, you may see the Work Offline message on the Status bar. Hence, you have to connect to the mail server again.

Follow the steps below:

1. Click on the Send/Receive tab on the Menu bar.
2. Click Work Offline. You will find this option in the Preferences section.

Read: Auto archive in Outlook is missing or not working.

3] Create a new Outlook profile

The error message “Microsoft Exchange administrator has made a change that requires you quit and restart Outlook” can also occur if your Outlook profile is configured incorrectly or corrupted. In such a case, creating a new Outlook profile can fix the issue.

First, close the Outlook desktop application if you have opened it and then follow the instructions given below:

1. Launch Control Panel.
2. In the Control Panel, select Large icons in the View by mode. Click Mail.
3. Now, click on the Show Profiles button.
4. In a new popup window, click Add to create a new Outlook profile.
5. Write the name of your new Outlook profile and click OK. After that, enter all the required details, like your name, email address, and password.
6. When you are done, click Next.

This will take a moment to create a new Outlook profile. When the process gets completed, repeat the first three steps and select the newly created Outlook profile from the drop-down menu and then select the Always use this profile option. After that, click Apply and then OK. Now, close the Control Panel and launch the Outlook desktop app. Check if the error message appears this time or not.

4] Move the mailbox to a different database

To move the mailbox to a different database, you should have ADSI Edit installed on your system. The ADSI (Active Directory Service Interface Editor) Edit tool allows users to create, modify, and delete the objects in Active Directory. You can access this tool if RSAT (Remote Server Administration Tools) is available on your computer. Windows 10 Home edition does not have RSAT. Hence, this solution is applicable for those who have Windows 10 Pro or Enterprise edition. You can install RSAT on Windows 10 Pro or Enterprise edition via Optional Features.

Follow the steps below to move the mailbox to a different database:

1. Launch the Run command box and type ADSIEDIT.MSC.
2. Expand the Configuration container and then expand the Configuration folder.
3. Go to “CN=Services > CN=Microsoft Exchange > CN=your organisation name > CN=Administrative Groups > CN=Exchange Administrative Group > CN=Databases.”
4. Now, expand the CN=Databases folder and select your database.
5. Right-click on your database and select properties. This will open a new window.
6. Scroll down the list and locate MSEXCHHomePublicMDB. Once you find it, select it.
7. Click on the Edit button and then click Clear to delete its Value data. After that, click OK and close the ADSI Edit tool.

It should help.

What to do if Outlook keeps crashing?

There are many reasons for which the Outlook desktop app on your computer crashes, stops responding, and freezes frequently, like some faulty add-ins, Outlook profile corruption, etc. When you encounter this issue, the first thing that you should do is launch Microsoft Outlook in Safe Mode. All the add-ins remain disabled in the Safe Mode. Hence, it will let you know if any add-in is the culprit or you are experiencing the error due to another reason. If Safe Mode does not help, you can try other ways to fix the Outlook crashing issue.

What are the most common issues with Outlook?

You may experience some common issues on Outlook anytime. These common problems include the slow response of Outlook, freezing issues, corrupt user profiles, Outlook PST file corruption, etc. Apart from the Outlook mail, you may also experience some common issues with Outlook Calendar.

Related posts:

• The custom dictionary is not available to be updated in Outlook.
• Autocomplete not working correctly in Outlook.

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