Imate li problema s prikazivanjem vaših AirPods slušalica u aplikaciji Find My na iPhoneu ili Macu^(Mac) ? Ili se pojavljuju kao " Offline " ili ne prenose točnu lokaciju? 

Tehnička ograničenja, pogrešno konfigurirane postavke, zastarjeli firmver i mnogi drugi razlozi mogu dovesti do toga da se vaši AirPods ne prikazuju u aplikaciji Find My .

Ako ste već izgubili svoje AirPods, imate samo ograničenu količinu opcija da ih navedete da se prikažu u aplikaciji Find My . Većina rješavanja problema i popravaka u nastavku će se usredotočiti na njih.

Ali ako želite poboljšati izglede za preuzimanje Appleovih bežičnih slušalica sljedeći put kada ih zagubite, možda biste trebali nastaviti čitati do kraja.

Tehnička ograničenja AirPods slušalica^(AirPods) i Find My

Prije nego što počnete, općenito je dobra ideja upoznati se s tehničkim ograničenjima pronalaženja AirPoda^(AirPods) pomoću Find My . Za razliku od iPhonea, Apple Watcha^{(Apple Watch)} ili AirTags -a, nije uvijek moguće pronaći vaše bežične slušalice ili slušalice.

• AirPods prve i druge generacije prenosit će svoju lokaciju samo ako su aktivno povezani s drugim Apple uređajem koji posjedujete. Ako ne, vidjet ćete samo gdje ste ih zadnji put koristili.
• AirPods Pro , AirPods Max i AirPods treće generacije prenosit će svoju trenutnu lokaciju putem Find My mreže koristeći bilo koji iPhone, iPad ili Mac u blizini. Međutim, značajka zahtijeva verziju firmvera 4A400 (više o tome u nastavku).
• Ako vaši AirPods nisu bili povezani s uređajem više od 24 sata, Find My će ih prikazati kao " Izvanmrežno^(Offline) " ili " Lokacija nije pronađena^{(Location Found)} ".
• Vaši AirPods neće prenijeti lokaciju ako su ostali bez baterije. To će također uzrokovati da se pojavljuju kao " Izvanmrežno^(Offline) " ili "Lokacija nije pronađena" u Find My .

1. Zatvorite i ponovno otvorite Find My App

Ako Find My ima problema s pronalaženjem lokacije vaših AirPods slušalica, možda biste trebali pokušati osvježiti kartu.

Na Macu^(Mac) samo izađite i ponovno pokrenite aplikaciju putem Dock -a . Ali na iPhoneu i iPadu prvo morate prijeći prstom od dna zaslona prema gore da biste pokrenuli preklopnik aplikacija^{(App Switcher)} . Zatim prijeđite prstom po kartici Find My da biste prisilno zatvorili aplikaciju. Slijedite to ponovnim pokretanjem Find My preko početnog zaslona^{(Home Screen)} .

2. Ponovno pokrenite iPhone ili Mac

Sljedeće, pokušajte ponovo pokrenuti svoj iPhone ili Mac . To obično rješava sve probleme s povezivanjem koji sprječavaju Find My da prikaže vaše AirPods.

Ako ne znate kako ponovno pokrenuti iOS uređaj, samo otvorite aplikaciju Postavke^(Settings) , idite na Općenito^(General) > Isključi^{(Shut Down)} i povucite klizač udesno. Zatim pričekajte 30 sekundi i držite bočni^(Side) gumb kako biste ga ponovno pokrenuli.

3. Provjerite status Find My Server

Ako se vaši AirPods još uvijek ne prikazuju u Find My , morate potvrditi da problem nije rezultat kvara na strani poslužitelja. 

Samo posjetite Appleovu stranicu Status sustava^{(Apple’s System Status page)} i provjerite je li Find My (uključujući povezane usluge kao što su Apple ID i iCloud račun i prijava^{(iCloud Account & Sign in)} ) pokrenut i radi. Ako ne, morate pričekati dok Apple ne vrati svoje poslužitelje na mrežu.

4. Uklonite AirPods koje više ne koristite

Vidite li par AirPods slušalica^(AirPods) koje više ne koristite na popisu na Find My ? Ako ih uklonite, možda će se pojaviti vaši trenutni AirPods .

Da biste to učinili, dodirnite ili odaberite karticu Uređaji^(Devices) , odaberite AirPods i dodirnite ili odaberite Ukloni ovaj uređaj^{(Remove This Device)} > Ukloni^(Remove) .

5. Koristite Find My na iCloud.com

Find My je također dostupan u obliku web aplikacije. Ako se problem nastavi, upotrijebite ga i provjerite čini li to razliku.

Jednostavno se prijavite na iCloud.com koristeći svoj Apple ID na bilo kojem stolnom ili mobilnom uređaju (uključujući Android ili Windows ), odaberite Find iPhone na iCloud Launchpad i odaberite svoje AirPods s popisa Svi uređaji^{(All Devices)} na vrhu zaslona.

6. Stavite jedan AirPod unutra

Ako uspijete pronaći jedan AirPod , svakako ga stavite u kutiju za punjenje^{(Charging Case)} . Ako ne, nećete vidjeti lokaciju drugog AirPoda^(AirPod) .

7. Aktivirajte Find My AirPods

Ako vaš iPhone ili Mac nema aktivan Find My iPhone/Mac , to će također dovesti do toga da se vaši AirPods neće prikazati osim ako ne omogućite tu funkciju. Nažalost, ovaj popravak neće raditi ako ste već izgubili svoje AirPods slušalice.

Aktivirajte Find My iPhone^{(Activate Find My iPhone)}

1. Otvorite aplikaciju Postavke^(Settings) .

2. Idite na Apple ID > Find My > Find My iPhone .

2. Uključite prekidač pored Find My iPhone .

Aktivirajte Find My Mac^{(Activate Find My Mac)}

1. Otvorite izbornik Apple i odaberite Postavke sustava^{(System Preferences)} .

2. Odaberite Apple ID .

3. Ispod bočne kartice iCloud potvrdite okvir pored Find My Mac .

8. Ažurirajte firmver za AirPods

Ažuriranje firmvera na vašim AirPods može riješiti poznate probleme i poboljšati povezanost. Na primjer, samo iPhone, iPad ili Mac koji posjedujete može aktivno prenijeti lokaciju vaših AirPods slušalica^(AirPods) . Ali ako koristite AirPods Pro , AirPods Max ili ^{(AirPods Max)}AirPods treće generacije , ažuriranje na verziju firmwarea 4A400 omogućit će svakom iPhoneu, iPadu ili Macu^(Mac) da prenese svoju lokaciju zahvaljujući mreži Find My .

Bez obzira na razlog, uvijek je dobra ideja ažurirati firmware AirPods . Za detaljne upute o postupku pogledajte naš vodič za ažuriranje firmvera AirPods slušalica^{(updating the AirPods firmware)} . Ali evo koraka ukratko:

1. Stavite svoje AirPods, AirPods Pro ili AirPods Max u kućište za punjenje^{(Charging Case)} ili Smart Case .

2. Spojite kućište na punjač.

3. Držite ih blizu svog iPhonea. 

4. Povežite svoj iPhone na Wi-Fi mrežu.

5. Pričekajte^(Wait) 30 minuta. Vaši su AirPods trebali biti ažurirani u međuvremenu.

9. Uključite AirPods^{(Include AirPods)} u Find My Network

Ako koristite AirPods 3 , AirPods Pro ili AirPods Max s firmwareom 4A400 ili novijim, dobro je još jednom provjeriti jesu li uključeni u Find My mrežu. To možete učiniti koristeći svoj iPhone.

1. Spojite AirPods na vaš iPhone.

2. Otvorite aplikaciju Postavke^(Settings) .

3. Dodirnite Bluetooth i odaberite ikonu Info pored vaših AirPods slušalica.

4. Pomaknite^(Scroll) se prema dolje i uključite prekidač pored Find My network .

10. Ažurirajte softver sustava

Pokretanje zastarjele verzije verzije softvera sustava—kao što je iOS 10 ili macOS Sierra—^{(Sierra—can)} također može rezultirati raznim problemima u Find My . Dakle, pokušajte primijeniti sva ažuriranja na čekanju.

Ažurirajte softver sustava na iPhoneu^{(Update System Software on iPhone)}

Otvorite aplikaciju Postavke^(Settings) i idite na Općenito^(General) > Ažuriranje softvera^{(Software Update)} . Zatim dodirnite Preuzmi i instaliraj^{(Download & Install)} da biste primijenili najnovija ažuriranja iOS-a.

Ažurirajte softver sustava na Macu^{(Update System Software on Mac)}

Otvorite aplikaciju Postavke sustava^{(System Preferences)} i idite na Ažuriranje softvera^{(Software Update)} . Zatim odaberite Ažuriraj odmah^{(Update Now)} da biste ažurirali svoj macOS uređaj.

11. Odspojite i ponovno spojite AirPods

Sljedeće, pokušajte raskinuti uparivanje i ponovno spojiti svoje Apple AirPods na svoj iPhone ili Mac . To možete učiniti putem Bluetooth postavki na svom iOS ili macOS uređaju.

Uklonite i ponovno spojite AirPods na iPhoneu^{(Remove and Reconnect AirPods on iPhone)}

1. Stavite svoje AirPods u kućište za punjenje^{(Charging Case)} ili Smart Case .

2. Idite na Postavke^(Settings) i odaberite Bluetooth .

3. Dodirnite ikonu Info pored vaših AirPods slušalica.

4. Dodirnite Zaboravi ovaj uređaj^{( Forget This Device)} . Zatim ponovno dodirnite Zaboravi uređaj^{(Forget Device)} za potvrdu.

5. Otvorite futrolu za AirPods ili izvadite AirPods Max iz pametne^{(Smart Case)} torbice . Zatim slijedite upute na zaslonu da uđete u način uparivanja i ponovno spojite AirPods sa svojim iPhoneom.

Uklonite i ponovno povežite AirPods na Macu^{(Remove and Reconnect AirPods on Mac)}

1. Stavite svoje AirPods u kućište za punjenje^{(Charging Case)} ili Smart Case .

2. Otvorite aplikaciju System Preferences i odaberite ikonu Bluetooth . Ili otvorite ikonu Bluetooth trake izbornika i odaberite Bluetooth Preferences .

3. Odaberite gumb X pored vaših AirPods slušalica.

4. Odaberite Ukloni^(Remove) .

5. Otvorite futrolu za AirPods ili izvadite AirPods Max iz pametne^{(Smart Case)} torbice . Zatim odaberite Poveži^(Connect) se da biste ponovno uparili AirPods sa svojim Macom^(Mac) .

12. Vratite AirPods na tvorničke postavke^{(Factory Defaults)}

Vaš sljedeći način radnje uključuje resetiranje vaših AirPods slušalica. To će eliminirati sve oštećene konfiguracije koje sprječavaju da se vaši AirPods prikažu unutar Find My .

1. Stavite svoje AirPods u kućište za punjenje^{(Charging Case)} ili Smart Case .

2. Uklonite svoje AirPods s popisa Bluetooth uređaja na iPhoneu (gore upute).

3. Pritisnite i držite tipku Setup ili Digital Crown i Noise Control tipke dok statusna lampica ne zatreperi žuto, a zatim bijelo.

4. Otvorite kućište za punjenje^{(Charging Case)} ili izvadite AirPods Max iz njegove pametne^{(Smart Case)} torbice .

5. Ponovno uparite AirPods sa svojim iPhoneom ili Mac . 

Napomena^(Note) : AirPods se povezuju s drugim Apple uređajima putem iClouda, tako da ne morate više puta prolaziti kroz proces uparivanja.

AirPods: izgubljeno i pronađeno

Gore navedeni savjeti trebali su vam pomoći da riješite probleme vezane za AirPods u Find My . Ako ste već izgubili AirPods i nijedan od gornjih savjeta nije pomogao, nemate drugog izbora nego kontaktirati najbliži Apple Store za zamjenski par^{(contact the nearest Apple Store for a replacement pair)} . Ili, umjesto toga, pogledajte ove vrhunske alternative AirPods^{(top AirPods alternatives)} .

12 Fixes for When Your AirPods Don’t Show Up in the Find My App

Do you have trоuble getting your AirPods to show up in thе Find Mу app on the iPhone or Mac? Or do they appear as “Offline” or fail to relay an accurate location? 

Technical limitations, incorrectly configured settings, outdated firmware, and many other reasons can result in your AirPods not showing up in the Find My app.

If you’ve already lost your AirPods, you only have a limited amount of options to get them to show up in the Find My app. Most of the troubleshooting and fixes below will focus on those.

But if you want to improve the odds of retrieving Apple’s wireless earbuds the next time you misplace them, you might want to keep reading until the end.

Technical Limitations of AirPods and Find My

Before you start, it’s generally a good idea to get to know the technical limitations of finding AirPods using Find My. Unlike the iPhone, Apple Watch, or AirTags, it’s not always possible to track down your wireless earbuds or headset.

• The first and second-generation AirPods will only relay their location if they’re actively connected to another Apple device you own. If not, you will only see where you last used them.
• AirPods Pro, AirPods Max, and third-generation AirPods will transmit their current location via the Find My network using any iPhone, iPad, or Mac in the vicinity. However, the feature requires firmware version 4A400 (more about this below).
• If your AirPods haven’t been connected to a device for over 24 hours, Find My will display them as “Offline” or “No Location Found.”
• Your AirPods will not relay the location if they’ve run out of battery life. That will also cause them to appear as “Offline” or “No Location Found” in Find My.

1. Quit & Reopen Find My App

If Find My has trouble acquiring the location of your AirPods, you may want to try refreshing the map.

On the Mac, just exit and relaunch the app via the Dock. But on the iPhone and iPad, you must first swipe up from the bottom of the screen to invoke the App Switcher. Then, swipe away the Find My card to force-quit the app. Follow that by relaunching Find My via the Home Screen.

2. Restart iPhone or Mac

Next up, try restarting your iPhone or Mac. That usually takes care of any connectivity issues preventing Find My from showing your AirPods.

If you don’t know how to restart an iOS device, just open the Settings app, go to General > Shut Down, and drag the slider to the right. Then, wait for 30 seconds and hold down the Side button to reboot it.

3. Check the Find My Server Status

If your AirPods are still not showing up in Find My, you must confirm that the issue is not the result of a server-side outage. 

Just visit Apple’s System Status page and ensure that Find My (including related services such as Apple ID and iCloud Account & Sign in) is up and running. If not, you must wait it out until Apple gets its servers back online.

4. Remove AirPods You No Longer Use

Do you see a pair of AirPods that you no longer use listed on Find My? Removing them might get your current AirPods to show up.

To do that, tap or select the Devices tab, select the AirPods, and tap or select Remove This Device > Remove.

5. Use Find My on iCloud.com

Find My is also available in web app form. If the issue persists, use it and see if that makes a difference.

Just sign in to iCloud.com using your Apple ID on any desktop or mobile device (including Android or Windows), select Find iPhone on the iCloud Launchpad, and select your AirPods from the All Devices list at the top of the screen.

6. Put One AirPod Inside

If you manage to locate one AirPod, make sure to put it inside the Charging Case. If not, you won’t see the location of the other AirPod.

7. Activate Find My AirPods

If your iPhone or Mac doesn’t have Find My iPhone/Mac active, that will also result in your AirPods not showing up unless you enable the functionality. Unfortunately, this fix will not work if you’ve already lost your AirPods.

Activate Find My iPhone

1. Open the Settings app.

2. Go to Apple ID > Find My > Find My iPhone.

2. Turn on the switch next to Find My iPhone.

Activate Find My Mac

1. Open the Apple menu and select System Preferences.

2. Select Apple ID.

3. Under the iCloud side tab, check the box next to Find My Mac.

8. Update AirPods Firmware

Updating the firmware on your AirPods can resolve known issues and improve connectivity. For example, only an iPhone, iPad, or Mac that you own can actively relay the location of your AirPods. But if you use the AirPods Pro, AirPods Max, or the third-generation AirPods, updating to firmware version 4A400 will allow any iPhone, iPad, or Mac to transmit their location courtesy of the Find My network.

Regardless of the reason, it’s always a good idea to update the AirPods firmware. For step-by-step instructions about the procedure, see our guide to updating the AirPods firmware. But here are the steps in brief:

1. Put your AirPods, AirPods Pro, or AirPods Max inside the Charging Case or Smart Case.

2. Connect the case to its charger.

3. Keep them close to your iPhone. 

4. Connect your iPhone to a Wi-Fi network.

5. Wait for 30 minutes. Your AirPods should’ve been updated in the meantime.

9. Include AirPods in Find My Network

If you use the AirPods 3, AirPods Pro, or AirPods Max with firmware 4A400 or later, it’s a good idea to double-check that they are included within the Find My network. You can do that by using your iPhone.

1. Connect the AirPods to your iPhone.

2. Open the Settings app.

3. Tap Bluetooth and select the Info icon next to your AirPods.

4. Scroll down and turn on the switch next to Find My network.

10. Update the System Software

Running a dated version of the system software version—such as iOS 10 or macOS Sierra—can also result in all sorts of issues in Find My. So, try applying any pending updates.

Update System Software on iPhone

Open the Settings app and go to General > Software Update. Then, tap Download & Install to apply the latest iOS updates.

Update System Software on Mac

Open the System Preferences app and go to Software Update. Then, select Update Now to update your macOS device.

11. Unpair and Reconnect AirPods

Next up, try un-pairing and reconnecting your Apple AirPods to your iPhone or Mac. You can do that via the Bluetooth settings on your iOS or macOS device.

Remove and Reconnect AirPods on iPhone

1. Put your AirPods inside the Charging Case or Smart Case.

2. Go to Settings and select Bluetooth.

3. Tap the Info icon next to your AirPods.

4. Tap Forget This Device. Then, tap Forget Device again to confirm.

5. Open the AirPods case or take your AirPods Max out of its Smart Case. Then, follow the onscreen instructions to enter pairing mode and reconnect the AirPods with your iPhone.

Remove and Reconnect AirPods on Mac

1. Put your AirPods inside the Charging Case or Smart Case.

2. Open the System Preferences app and select the Bluetooth icon. Or, open the Bluetooth menu bar icon and choose Bluetooth Preferences.

3. Select the X-button next to your AirPods.

4. Select Remove.

5. Open the AirPods case or take your AirPods Max out of its Smart Case. Then, select Connect to pair the AirPods with your Mac again.

12. Reset AirPods to Factory Defaults

Your next course of action involves resetting your AirPods. That will eliminate any corrupt configurations preventing your AirPods from showing up within Find My.

1. Put your AirPods inside the Charging Case or Smart Case.

2. Remove your AirPods from the list of Bluetooth devices on the iPhone (instructions above).

3. Press and hold the Setup button or the Digital Crown and Noise Control buttons until the status light flashes amber, then white.

4. Open the Charging Case or take your AirPods Max out of its Smart Case.

5. Re-pair your AirPods with your iPhone or Mac. 

Note: AirPods connect to other Apple devices via iCloud, so you don’t have to go through the pairing process multiple times.

AirPods: Lost and Found

The pointers above should’ve helped you fix AirPods-related issues in Find My. If you’ve lost your AirPods already and none of the tips above helped, you’ve got no other choice but to contact the nearest Apple Store for a replacement pair. Or, check out these top AirPods alternatives instead.

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